678 Results for

Customer Service Leader Jobs in Billerica, MA

Jobs

Canton, MA

$20–$20 / hour

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Process customer orders via phone, email, fax, and mail and ensure timely delivery.

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Norwood, MA

$45–$50 / hour

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4 days ago

Cambridge, MA

$20.05–$35 / hour

Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more.

4 days ago

Boxford, MA

$70,000–$80,000

Work alongside a team that values safety, professionalism, empathy, integrity and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide. You’ll put your proven leadership skills to work in developing and motivating your team to deliver top-notch service to every customer.

1 day ago

Lynnfield, MA

$17–$25.40 / hour

Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.

4 days ago

Somerville, MA

$23.60–$42.50 / hour

You are accountable for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover; ensure Team Members are trained in all required tasks and roles.

30+ days ago

Woburn, MA

$20.05–$35 / hour

You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery & pickup at your assigned store.

24 days ago

Nashua, NH

$17.60–$26.20 / hour

Prerequisite Training:* Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets* Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packetPhysical Requirements* Perform repetitive hand and arm motions while standing/walking the majority of the shift.* Category/Area of Expertise: Retail OperationsJob Requisition: 490857Address: USA-NH-Nashua-175 Coliseum AveStore Code: Store 08186 Front End (5151652)Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early rootsas a local market.

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Bedford, NH

Category/Area of Expertise: Retail Operations Job Requisition: 504976 Address: USA-NH-Bedford-4 Jenkins Road Store Code: Store 08305 Front End (5151700) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a .

12 days ago

Exeter, NH

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as. Job Requisition: 486996 Address: USA-NH-Exeter-141 Portsmouth Ave Store Code: Store 08435 Front End (5151794).

30+ days ago

Andover, MA

$20.05–$35 / hour

Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level.

27 days ago

Boston, MA

$20.05–$35 / hour

Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times.

30+ days ago

Boston, MA

$20.05–$35 / hour

Assists the Team Leader in all aspects of daily operations including cash management, expense control, buying, merchandising, labor, regulatory compliance, and special projects as assigned. All Whole Foods Market Retail jobsrequire ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times.

Today

Boston, MA

Remote

5-8 years in customer success, account management, or consulting within B2B SaaS; proven track record managing complex relationships and delivering measurable outcomes such as GRR, Expansion ARR and Adoption in fast-paced environments. Field operations experience is a meaningful plus: exposure to field service management, industrial workforce operations, or enterprise operations platforms helps you speak your customers' language from day one.

30+ days ago

Manchester, NH

CDM Smith has an exciting opportunity for an experienced Client Service Leader to lead client engagement and business development for municipal water services for multiple private, municipal and state agency clients in the greater New England market. We have worked on some of the largest infrastructure projects for major clients throughout the region and are looking for someone who will help continue this tradition through both the management of existing client portfolios and the development of strategies to grow business with new clients.

30+ days ago

Boston, MA

30+ days ago

Boston, MA

Remote

30+ days ago

Boston, MA

$59,400–$89,100 / year

allowed, Cold Room/Freezers -22degreesF/-6degrees C, Fluctuating Temps hot/cold, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Strong Odors (chemical, lubricants, biological products etc.), Warehouse, Will work with hazardous/toxic materials Job Description As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Experience 4+ years of experience in managed services in a laboratory setting, including reagent preparation and chemical handling required Experience working in Good x Practice (GxP) environment and The International Air Transport Association (IATA) and the U.S. Department of Transportation (DOT) Hazardous Goods certification required, knowledge of OSHA General Industry requirements are also a plus.

30+ days ago

Maynard, Massachusetts

The engineer will work closely with customers, product teams, and supply chain partners to ensure product reliability, optimize performance, and support Cisco’s leadership in coherent pluggable optics. For quota-based incentive pay, Cisco typically pays as follows: 75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and.

20 days ago

Maynard, MA

$141,700–$179,400 / year

The engineer will work closely with customers, product teams, and supply chain partners to ensure product reliability, optimize performance, and support Cisco's leadership in coherent pluggable optics. Key Responsibilities: Serve as the primary technical contact for customers on quality and failure analysis issues related to Cisco's coherent optical pluggable products (e.g., QSFP-DD, OSFP form factors).

30+ days ago

Boston, Massachusetts

Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. Staff the general store to sell upgrades and other miscellaneous items to venue guests; in addition, provide general guest service to guests with varying concerns or needs, manage lost and found, and generally support interdepartmental customer service .

30+ days ago

Chestnut Hill, MA

$26–$30 / hour

Key ResponsibilitiesLead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals. You’ll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals.

6 days ago

Woburn, MA

$21.69–$36.15 / hour

Parker Chomerics is part of a world leader in the development and manufacture of high-quality products that enable engineering breakthroughs for a cleaner and more sustainable world, including thermal interface materials, EMI shielding solutions, electrical grounding products, and conductive and non-conductive injection molded plastics. Parker offers competitive benefit programs, including: Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.

24 days ago

North Reading, MA

Building Launches & Retrofits: Serve as the primary RTS point of contact for building launches and retrofit programs; own site leadership communication, readiness coordination, and go-live planning. In this role on the Robotics Technical Services team, you will serve as a Customer Success Manager (CSM) working as the primary link between AR and Operations, coaching site leaders on operational best practices, robotics systems and tools.

30+ days ago

Beverly, MA

$22–$26.82 / hour

Qualifications: A qualified candidate must have a Bachelor's Degree in a human services field from an accredited university/college and 6 months experience working with children/adolescents/transition aged youth/families. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.

12 days ago

Cambridge, MA

$229,900–$262,400 / year

Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies. In this role, you will: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.

3 days ago

Boston, MA

$15–$18 / hour

Must be at least 18 years of age • Must be able to maintain composure and organization in an often hectic and loud environment • Be flexible and approach the job with a one team mentality no matter the task • Customer service friendly attitude, and a desire to create a great environment for others • Must possess strong problem-solving skills and team communication • 1 year plus of work experience in a customer service role, preferably in live entertainment • 1 year plus of work experience in a sales or retail role • Position requires constant physical activity such as walking, climbing stairs, lifting and carrying equipment • Must be able to lift 30 lbs. • Under the leadership of the Ancillary Sales Coordinator and venue management, facilitate ancillary programs and upselling through their assigned position • Partner with the Ancillary Sales Coordinator and venue management to fulfill ancillary responsibilities and expectations • Provide exceptional customer service to fans throughout the venue, under the leadership of the Experience Manager.

30+ days ago

Haverhill, MA

$22–$26.82 / hour

Qualifications: A qualified candidate must have a Bachelor's Degree in a human services field form an accredited university/college and 6 months experience working with children/adolescents/transition aged youth/families. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.

30+ days ago

Westwood, MA

$150,000–$190,000 / year

Desired Competencies • Strategic thinker able to align Change Management to enterprise stability and transformation goals • Experience with Lean, Six Sigma, or other process improvement methodologies • Strong relationship building, negotiation, and conflict resolution skills • Ability to operate effectively in fast paced, highly regulated environments • Customer focused mindset with a commitment to delivering reliable, high quality IT services. ServiceNow Change Management Administration • Own and enhance the ServiceNow Change Management module including workflows, approvals, automation, and integrations • Partner with ServiceNow platform teams to optimize configuration, reporting, dashboards, and automation • Ensure ServiceNow is consistently used as the system of record for all change activity and approvals.

30+ days ago

nashua, NH

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices.

30+ days ago

Boston, MA

The leader will ensure delivery of scalable, high-quality services and a growth mindset across FaaS putting forward competitive pricing and positioning in a rapidly evolving marketplace. Proven skills to motivate service delivery team to expand services, business developers to mine and deliver on strategic new clients and colleagues to understand and refer prospects.

30+ days ago

Beverly, Massachusetts

A qualified candidate must have a Bachelor’s Degree in a human services field from an accredited university/college and 6 months experience working with children/adolescents/transition aged youth/families. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.

13 days ago

Boston, MA

$193,872–$276,960 / year

Boston}: $193,872- $276,960'','''',''United States-Massachusetts-Boston'',''United States-Massachusetts-Boston'','''','''','''','''','''','''','''','''',''Highway + Road'',''Highway + Road'',''Full-time'',''Full-time'',''Regular'',''Regular'','''','''',''Highways'',''Highways'',''Apr 7, 2026'',''Apr 7, 2026'',''false'',''780433'',''780433'',''true'',''780433'',''false'',''Submission for the position: New England Transportation Business Group Professional Services Leader - (Job Number: 192329)'',''false'',''780433'',''false'',''true''. In the role of New England Transportation Business Group Professional Services Leader, we''ll count on you to: Be responsible to the Business Group Manager to develop, coordinate, monitor and improve technical competencies of Business Group staff to meet client needs and market drivers.

30+ days ago

Boston, MA

Broad range of network and desktop knowledge is highly desirable, including experience in: Desktop: Windows 10, MacBooks, Microsoft Office 2016-2019, Outlook Mail, Defender and Microsoft Edge Hardware: Dell OptiPlex desktops, laptops, HP printers, peripherals & tablets Protocols: TCP/IP, IPX, , Ethernet Technologies: Citrix, SMS/SCCM, SQL, Oracle, ODBC, VPN, Cisco hardware, security, 100+ major clinical IT applications. Demonstrated knowledge of current & future PC, mobile & tablet computing technology Familiarity with Windows Active Directory, LAN environments, enterprise network technologies like DHCP, DNS, GPO.

30+ days ago

Boston, Massachusetts

We are seeking an experienced and forward‑thinking leader to oversee a team of Client Service Representatives and Quality Assurance professionals supporting both self-directed investors and clients enrolled in ongoing advisory programs. The ideal candidate brings deep experience leading client-facing teams, a passion for developing talent, and a commitment to delivering an exceptional client experience while maintaining strong risk management and supervisory oversight.

3 days ago

Boston, MA

$275,000–$325,000 / year

Aon is Hiring a Partner & Practice Leader - Talent Solutions, Equity Services NYC, Boston, Philadelphia, DC, Atlanta, Chicago, Minneapolis, San Francisco As part of an industry-leading practice, you will help our clients make informed decisions by delivering data-driven, innovative, and effective solutions in our Talent Solutions Practice group supporting the Executive & Board Advisory business. Leadership and Collaboration Guide teams through strategic initiatives and business change Set strategy for the business including where to make investments, where to make changes, and how to improve operational efficiency without impacting growth.

30+ days ago

Chestnut Hill, MA

$26–$30 / hour

You'll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.

6 days ago

Lynn, MA

$140,300–$186,300 / year

Proven ability to drive continuous improvement in both transactional and supply chain environments, with experience implementing sustainable TPM and footprint/flow transformations using 3P methodologies. Strong background in manufacturing or job shop environments, with demonstrated ability to motivate teams, foster a positive attitude toward change, and influence outcomes in large, matrixed organizations without direct authority.

19 days ago

Boston, Massachusetts

30+ days ago

Waltham, MA

It is imperative that all essential and vital information be shared with our technicians, salespeople, purchasing and delivery/shipping teams via appropriate communication protocols, which may include including face-to-face discussions, inter-office phone calls, email, or video conferencing. · Provide outstanding customer service: You will provide friendly, knowledgeable, and prompt assistance to clients by answering incoming calls and emails while promptly addressing all inquiries, concerns, and requests.

30+ days ago

Wilmington, MA

Staff Perm is an Award Winning and Certified Small Business Enterprise utilizing a staff with over 20 years of staffing and placement experience to simplify the employee recruitment process. Hiring a Warehouse Associate - Standup Forklift - Customer Service to support an HVAC Manufacturing Organization that is the leader in climate control products.

3 days ago

Boston, MA

$180,000–$240,000 / year

The ideal candidate will own relationships, strategy, and delivery excellence for multiple cornerstone municipal water utilities in the region, partnering with our technical, operations, and marketing teams to drive sustained growth in drinking water, wastewater, conveyance, and water resources. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

19 days ago

South Grafton, MA

$75,000–$90,000 / year

As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. Key responsibilities include processing orders in ERP systems, coordinating with logistics and production to meet deadlines, resolving product inquiries or complaints, and managing customer accounts.

18 days ago

Canton, MA

With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries. The National Accounts Customer Service Rep will play a key role in fulfilling the process of receiving, interpreting, entering, shipping and completing Customer orders for products and services of Sika.

30+ days ago

Bedford, MA

Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. We are looking for team members who thrive in a dynamic, around-the-clock operation and are open to working a flexible schedule to meet the needs of the operation, customers, and crews.

30+ days ago

Boston, MA

It is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.". Physical Requirements: Lifting 50lbs (floor to above waist/head), walking, ladder/stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high-reach, fine grasping manipulation, good vision, and ability to work alone.

10 days ago

Boston, MA

Share Cargo Agent (Customer Service Agent) - BOS with LinkedIn Share Cargo Agent (Customer Service Agent) - BOS with Twitter Share Cargo Agent (Customer Service Agent) - BOS with Facebook Share Cargo Agent (Customer Service Agent) - BOS with a friend via email. Must wear required company-approved Personal Protective Equipment (PPE) to include, but not limited to: hearing protection, safety-toe footwear, protective headwear (bump cap or hard hat), and high visibility safety apparel subject to an approved accommodation, such as alternate PPE.

6 days ago

Milford, Massachusetts

This individual will balance vendor management with direct technical contribution, partnering closely with Machine Sales, Power Systems, Service, Parts, Operations, and Digital Services stakeholders to ensure platforms are scalable, well-architected, and aligned to business roadmaps. This hands-on, working architect is responsible for the technical strategy, implementation, and ongoing support of enterprise sales and service platforms (primarily Microsoft Dynamics 365 Customer Engagement).

12 days ago

Milford, MA

10 days ago

Manchester, NH

PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to Pet Parents while upholding the company's vision, mission, values, and strategy. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.

Today

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Customer Service Leader Jobs in Billerica, MA

Customer Service Representative System One

Sr. Automotive Service Technician Jobot

Prepared Foods Associate Team Leader (Culinary & Deli Assistant Department Manager) Whole Foods Market

Commercial Service Manager Orkin

Prepared Foods Team Member (Deli Service Counter & Culinary Venues) - Part Time Whole Foods Market

Customer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager) Whole Foods Market Inc

Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager) Whole Foods Market Inc

PT Customer Service Leader Hannaford Bros

PT-Customer-Service-Leader Hannaford Bros. Co LLC

FT-Customer-Service-Leader Hannaford Bros. Co LLC

Customer Service Associate Team Leader (Front End Support Assistant Manager) Whole Foods Market Inc

Customer Service Associate Team Leader Whole Foods Market Inc

Customer Service Associate Team Leader Whole Foods

Customer Success Leader US Zinier Inc

Client Service Leader - Water & Wastewater Services CDM Smith

Client Service Leader - Water & Wastewater Services CDM Smith Inc

Customer Success Leader, US Zinier

Team Leader, Customer Site Thermo Fisher Scientific Inc

Customer-Facing Quality Leader – Coherent Optical Pluggable Products Cisco Systems

Customer-Facing Quality Leader - Coherent Optical Pluggable Products Cisco Systems Inc

Guest Services Ambassador - Leader Bank Pavilion Live Nation Worldwide

Sales and Service Leader - Full Time (Chestnut Hill, MA, US, 02467) Sephora

Customer Service Rep - Service Team Parker Hannifin Corp

Sr. Customer Success Manager, Robotic Technical Services, Robotic Technical Services Amazon.com Inc

Group Leader, Individual Family Flexibile Support Services Lahey Hospital and Medical Center

Senior Manager, AI Engineering (People Leader) (Gen AI Platform Services) Capital One Financial Corp

Guest Services Ambassador - Leader Bank Pavilion Live Nation Entertainment Inc

Group Leader, Individual Family Flexibile Support Services Haverhill Lahey Hospital and Medical Center

Manager - Service Management (Change Management Leader) Citizens Financial Group Inc

Service Leader Chipotle Mexican Grill Inc

Finance as a Service (FaaS) Practice Leader RSM US LLP

Group Leader, Individual Family Flexibile Support Services Beth Israel Lahey Health

New England Transportation Business Group Professional Services Leader HDR Inc

Team Leader Client Services Field Svcs Boston Medical Center

Client Service Leader Manulife

Partner & Practice Leader - Equity Services Aon Plc

Sales and Service Leader - Full Time Sephora USA Inc

FLIGHT DECK Leader - Defense Engines & Services GE Aerospace.

Finance as a Service (FaaS) Practice Leader RSM

Family Owned Environmental Company is looking for Customer Service Member U.S. Environmental Rental

Warehouse Associate - Standup Forklift - Customer Service Staff Perm

Client Service Leader (CSL) AECOM

Customer Service/ Support Representative Koch Inc

Customer Service Representative- National Accounts Sika Corp

Customer Service Agent Jet Aviation International, Inc.

Customer Service Engineer Union - CT/MR - Boston, MA Varian Medical Systems Inc

Cargo Agent (Customer Service Agent) - BOS Delta Air Lines Inc

Technical Architect - Sales, Service and Customer Experience Milton CAT

Technical Architect Sales, Service and Customer Experience Milton CAT

Retail Customer Service Lead PetSmart

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