NewCustomer Service Rep / Front Desk Reception PorvenCustomer Service Rep / Front Desk ReceptionSan Jose, CAYou will work closely with our sales and warehouse teams to ensure that all customer needs are met and all orders are fulfilled accurately and efficiently. Respond to customer inquiries and provide accurate and timely information regarding product availability, order status, and shipment tracking.
IS Client Systems Specialist - Senior (Service Desk Support) (Departmental Promotional Only) County of San MateoIS Client Systems Specialist - Senior (Service Desk Support) (Departmental Promotional Only)San Mateo, CA$139,131.20–$173,888 / yearMaintains and monitors inventory levels of computer supplies and equipment; orders, receives, and maintains adequate inventory levels; researches, evaluates, and confers with vendors concerning hardware, software, and peripherals; reviews coordinates, and authorizes minor purchases; recommends major tool and equipment purchases. Provides specialized and complex technical support and assistance to staff concerning personal and mobile computer systems; serves as the primary contact for and resolves related issues, conflicts, and concerns; responds to inquiries and provides information concerning system operations, projects, malfunctions, equipment, upgrades, practices, procedures, and related software applications.
NewService Desk Analyst Saicon Consultants IncService Desk AnalystRedwood City, CAUnder direct supervision, provide technical support to end-users for computer hardware, software, network, collaboration, communication, and productivity tools via phone, live chat, remote desktop, and messaging. Frequently sitting, using a telephone, grasping lightly/fine manipulation, bending, lifting, standing, and carrying equipment.
L3 IT Service Desk Engineer ZonesL3 IT Service Desk EngineerSan Jose, CAOperating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Position Overview:Term: 6-month contract to hireLocation: on-site in San Jose CaliforniaPay: up to $39/hrHours: M-F- 8-5pmWhat you will do as the L3 IT Service Desk Engineer:You will help provide technical information to education and service teams,and may assist with teaching and presenting technical hardware/software to many audiences.
NewService Desk Analyst Avispa Fukuoka Co LtdService Desk AnalystStanford, CAThis role is responsible for troubleshooting technical issues, supporting end users through multiple communication channels, maintaining accurate ticket documentation, and escalating complex issues while delivering exceptional customer service. Service Desk Analyst Responsibilities: Provide first-level technical support for hardware, software, operating systems, peripherals, networking, and productivity tools through phone, live chat, remote desktop, messaging, and other support channels.
NewService Desk Analyst Avispa TechnologyService Desk AnalystStanford, CAThis role is responsible for troubleshooting technical issues, supporting end users through multiple communication channels, maintaining accurate ticket documentation, and escalating complex issues while delivering exceptional customer service. Provide first-level technical support for hardware, software, operating systems, peripherals, networking, and productivity tools through phone, live chat, remote desktop, messaging, and other support channels.
Manager - IT Service Desk Gillig CorporationManager - IT Service DeskLivermore, CA$75,000–$158,000 / yearThe team partners with stakeholders to keep employees productive and connected through end-user support, collaboration and productivity tools, endpoint and asset lifecycle management, network and infrastructure operations, business application support, cybersecurity, and technology governance. The Manager oversees Service Desk technicians, supervises daily operations, manages escalations, and partners closely with Infrastructure, Applications, Security, and business leaders to ensure a stable, efficient, and predictable IT support experience.
Service Desk Program Manager AstreyaService Desk Program ManagerSanta Clara, California98,040.00 - $154,800.00 USD (Salary)Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Post Day 90, transition from service desk design to service desk launch; own T1 team onboarding when the Service Desk Change Order is activated; manage the T1 training program and routing rule governance.
Service Desk Engineer StratAcuity Staffing Partners IncService Desk EngineerSan Jose, CA$22–$25 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
Service Desk Analyst II Rubrik IncService Desk Analyst IICARubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions enforcing real-time guardrails fine-tuning for accuracy and undoing agentic mistakes. Your core responsibility is to provide essential Service Desk support to employees which includes troubleshooting via Slack Zoom or Email as well as managing and escalating high-priority incidents and concerns.
Accounting Service Desk Specialist DLA Piper LLP (US)Accounting Service Desk SpecialistCA$30.98–$40 / hourWhile the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: • Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. • Communication: Maintain clear and professional communication with all stakeholders, ensuring updates are provided in a timely manner and contain accurate information about accounts, billing, and financial inquiries, including proactive updates and being available to answer questions promptly.
Scale Engineering Services - Pricing Desk Senior Manager PricewaterhouseCoopers LLPScale Engineering Services - Pricing Desk Senior ManagerCA$91,000–$321,500 / yearAdditionally, you will organise leadership team calls and meetings, oversee research and data analysis, promote consistent execution across sectors, and collaborate across lines of service for knowledge sharing and promoting technology/tools for sales and delivery. As a Senior Manager you will bring profound pricing, financial, and commercial knowledge of the IT managed services space, influence senior decisions, and negotiate outcomes that win for clients and the firm.
Senior Service Desk Support Analyst Intuit IncSenior Service Desk Support AnalystMountain View, CA$59–$80 / hourAbility to respond quickly, understand & articulate root cause on customer issues; proactively provide advice to prevent future service incidents. Key participant in global projects requiring detail oriented, highly collaborative, analytical, results driven approach while keeping key stakeholders informed.
R&I Managed Services Deals Desk Senior Manager PricewaterhouseCoopers LLPR&I Managed Services Deals Desk Senior ManagerCA$91,000–$321,500 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. You will be responsible for identifying and mitigating potential risks that could impact an organization''s operations and objectives, developing business strategies to navigate risks in a rapidly changing business environment.
Patient Service Rep-Front Desk-Clinic Intermountain Health IncPatient Service Rep-Front Desk-ClinicMountain View, CA$17.86–$23.22 / hourThe PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients. Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
GIS Program Manager Global Service Desk Governance & Digital Experience Lead Lam Research CorpGIS Program Manager Global Service Desk Governance & Digital Experience LeadFremont, CAIncreased self-service adoption and automation ROI Define Global Strategy & Governance Establish service desk vision aligned with ITIL best practices and organizational objectives ensuring SLA compliance and MSP adherence. Excellent stakeholder management and communication skills Experience with XLAs and employee experience frameworks Knowledge of automation and AI-driven service desk technologies Advanced data analytics and reporting skills.
NewGuest Services Agent - Hotel Front Desk Attendant Sonesta International HotelsGuest Services Agent - Hotel Front Desk AttendantSan Jose, CAThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and supporting the Operations Manager. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest.
IT Intern - AI Service Desk Assistant Lyten IncIT Intern - AI Service Desk AssistantSan Jose, CA$25–$32 / hourThe IT Intern will partner with the IT Service Desk team to design, build, and pilot an AI-powered IT Service Desk Assistant - a working prototype that uses large language models (LLMs) and retrieval-augmented generation (RAG) against our Freshworks ticketing data and IT knowledge base to auto-classify tickets and recommend resolutions to L1 analysts. Lyten is leading an industrial revolution through Lyten 3D Graphene, a breakthrough supermaterial unlocking a new generation of products - from lithium-sulfur batteries and energy storage systems to concrete admixtures, lightweight composites, and next-generation sensors that are revolutionizing industries.
NewSales & Customer Service Coordinator S Martinelli &Sales & Customer Service CoordinatorWatsonville, CAThe Sales & Customer Service Coordinator is primarily responsible for processing all incoming purchase orders, while working professionally and respectfully with all customers, both internal and external. Ability to handle a variety of customer situations with professional enthusiasm and tact with the willingness to work with all levels of employees and management both internally and externally .
HR Service Center Customer Service Associate, Fixed-Term Stanford UniversityHR Service Center Customer Service Associate, Fixed-TermRedwood City, CA$31.25–$38.25 / yearKey responsibilities of this entry level HR role include assisting employees in navigating the Oracle HCM system (Sequoia) supporting manager and employee self-service transactions, resolving general HR inquiries of general to intermediate complexity, meeting defined SLA, and acting as the primary liaison between employees and service delivery tiers and centers of expertise (COEs). The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees.
Customer Service Associate PGA Tour Superstore IncCustomer Service AssociateCupertino, CAReporting to the Sales and Service Manager, a Customer Service Associate is responsible for engaging Customers in the Cashier Area and Club Desk, ensuring excellent service throughout the checkout process. Assist in keeping Front-End areas (Cashier Area, Club Desk) merchandise presence at a premiere stock and visual level to drive sales and the Customer experience.
Pro Customer Service/Sales The Home Depot IncPro Customer Service/SalesSanta Clara, CAp>Contractors' Warehouse Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.
Customer Service Representative GalleherCustomer Service RepresentativeTracy, CaliforniaThis merger creates a single, best-in-class brand, combining decades of expertise in hardwood flooring, industry-leading installation supplies, and comprehensive product offerings-sub-floor to surface solutions. As part of our team, you'll help streamline operations, enhance customer experiences, and deliver premium products and services across the flooring industry.
Customer Service Associate-Seasonal PGA Tour Superstore IncCustomer Service Associate-SeasonalDublin, CAReporting to the Sales and Service Manager, a Customer Service Associate is responsible for engaging Customers in the Cashier Area and Club Desk, ensuring excellent service throughout the checkout process. Assist in keeping Front-End areas (Cashier Area, Club Desk) merchandise presence at a premiere stock and visual level to drive sales and the Customer experience.
NewSales Associate / Customer Service Representative Drybar ShopsSales Associate / Customer Service RepresentativeLos Gatos, CA$18–$30 / hourSales Associate / Customer Service RepresentativeQualifications:1+ years' experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position) . We are looking for a dynamic person who thrives in a fast-paced environment, great problem solver, loves to work in a customer facing environment and excels at multitasking!
Customer Service Specialist Crane Pest Control IncCustomer Service SpecialistSanta Clara, CA$24–$25 / hourFounded in 1935, Crane is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.
NewTemp Customer Services Representative I Santa Clara County Health PlanTemp Customer Services Representative ISan Jose, CA$54,647–$79,237 / yearThe Customer Service Representative I answers inbound calls and makes outbound calls to support Customer Service Department operations in a manner that maintains compliance with Medicare and Medi-Cal regulatory requirements and achieves Call Center service-level objectives. Answer inbound calls and/or place outbound calls in a high call volume environment and work directly with members and providers to accurately and completely answer inquiries involving SCFHP program services and benefits.
Customer Service Specialist California State UniversityCustomer Service SpecialistCAJeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. Provides administrative support and adheres to procedural and project management operational guidelines and processes for services request/work order tracking; closing of work order upon completion; and following the process to ensure billing has occurred as applicable.
Customer Service Associate-Seasonal PGA TourCustomer Service Associate-SeasonalDublin, CaliforniaReporting to the Sales and Service Manager, a Customer Service Associate is responsible for engaging Customers in the Cashier Area and Club Desk, ensuring excellent service throughout the checkout process. Assist in keeping Front-End areas (Cashier Area, Club Desk) merchandise presence at a premiere stock and visual level to drive sales and the Customer experience.
NewCustomer Service Specialist San Jose State UniversityCustomer Service SpecialistSan Jose, CAPursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The Customer Service Specialist performs duties under general supervision of the Director of Administrative Services, but works independently to provide full range of front desk, and payroll support to the facilities Development and Operations Department including the receiving and posting of time off and overtime.
Customer Service Representative Waste Connections IncCustomer Service RepresentativeSan Jose, CA$40–$42 / hourInterviews customers and records interview information into computer for customer service, talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service. Green Team of San Jose, a Waste Connections company, is looking for a high energy Customer Service Representative to join our team in San Jose, CA!
Customer Service Representative Retail Ashley Furniture Industries IncCustomer Service Representative RetailSan Jose, CA$18–$22 / hourSales Order Support: Assist with processing sales orders accurately and efficiently, ensuring all required documentation is complete, and proper approvals are obtained before finalizing transactions. Technology & Systems: Utilize point-of-sale systems, retail management software, Microsoft Office Suite, and other business tools to perform job duties efficiently and accurately.
Facilities Coordinator, Client Customer Service Cushman & WakefieldFacilities Coordinator, Client Customer ServiceSunnyvale, CaliforniaServes as a liaison for facilities-related issues and is often the primary point of contact for departmental personnel and other customers within the assigned facility or facilities, and is responsible for investigating or coordinating responses for facilities problems, complaints, emergencies, special events or other facility issues or operations; facilities-related expertise is typically required for these positions. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
NewCustomer Service Specialist Western Pest ServicesCustomer Service SpecialistSanta Clara, CA$24–$25 / hourFounded in 1935, Crane is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers . Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.
NewCustomer Service Rep(07837) - 130 E Grand Ave. Domino's Pizza IncCustomer Service Rep(07837) - 130 E Grand Ave.South San Francisco, CAMACHINE, TOOLS, EQUIPMENT, WORK AIDS: Team members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. CLIMBING: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Customer Service Clerk Meat Department Piazza's Fine FoodsCustomer Service Clerk Meat DepartmentPalo Alto, CaliforniaThe Customer Service Clerk in the Meat Department is responsible for providing exceptional customer service, assisting customers with their meat selections, maintaining the meat display area, and ensuring product quality and availability. Key Responsibilities:Customer Assistance:Greet customers warmly and assist them in selecting meat products, answering questions about various cuts, cooking methods, and recipes.
Customer Service Representative I Santa Clara Family Health PlanCustomer Service Representative Isan jose, CAPHYSICAL REQUIREMENTSIncumbents must be able to perform the essential functions of this job, with or without reasonable accommodation:Mobility Requirements: regular bending at the waist, and reaching overhead, above the shoulders and horizontally, to retrieve and store files and supplies and sit or stand for extended periods of time; (R)Lifting Requirements: regularly lift and carry files, notebooks, and office supplies that may weigh up to 5 pounds; (R)Visual Requirements: ability to read information in printed materials and on a computer screen; perform close-up work; clarity of vision is required at 20 inches or less; (R)Dexterity Requirements: regular use of hands, wrists, and finger movements; ability to perform repetitive motion (keyboard); writing (note-taking); ability to operate a computer keyboard and other office equipment (R)Hearing/Talking Requirements: ability to hear normal speech, hear and talk to exchange information in person and on telephone; (R)Reasoning Requirements: ability to think and work effectively under pressure; ability to effectively serve customers; decision making, maintain a concentrated level of attention to information communicated in person and by telephone throughout a typical workday; attention to detail. FLSA Status: Non-ExemptDepartment: Customer ServiceReports To: Supervisor, Customer ServiceGENERAL DESCRIPTION OF POSITIONThe Customer Service Representative I answers inbound calls and makes outbound calls to support Customer Service Department operations in a manner that maintains compliance with Medicare and Medi-Cal regulatory requirements and achieves Call Center service-level objectives.
NewCustomer Service Clerk Meat Department PIAZZA'S FOODSCustomer Service Clerk Meat DepartmentPalo Alto, CAThe Customer Service Clerk in the Meat Department is responsible for providing exceptional customer service, assisting customers with their meat selections, maintaining the meat display area, and ensuring product quality and availability. Customer Assistance: Greet customers warmly and assist them in selecting meat products, answering questions about various cuts, cooking methods, and recipes.
NewCustomer Service Specialist (Tuning Support) 034MotorsportCustomer Service Specialist (Tuning Support)Fremont, CaliforniaAbout the Role 034Motorsport is seeking a passionate, customer-focused automotive enthusiast to join our Customer Service team in a tuning-focused support role. The right candidate is someone who doesn’t just use automotive tuning, but enjoys understanding how it works — someone who is curious, detail-oriented, and motivated to help customers get the most out of their vehicles.
Customer Service Rep(08134) - 320 Bayshore Boulevard Domino's Pizza IncCustomer Service Rep(08134) - 320 Bayshore BoulevardSan Francisco, CAMACHINES, TOOLS, EQUIPMENT, WORK AIDS: Team members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. CLIMBING: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
NewCustomer Service Clerk FT R+L CarriersCustomer Service Clerk FTSan Lorenzo, CAThe CSR is responsible for maintaining a positive relationship with customers and toassist customers and other R & L employees in tracking and monitoring freight movement. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking.
Fitness Center Front Desk Attendant Oshman Family JCCFitness Center Front Desk AttendantPalo Alto, CaliforniaThe Place: The Oshman Family Jewish Community Center (OFJCC) is an exciting and innovative non-profit organization in the heart of Silicon Valley. Our diverse and passionate staff of 250+ collaborate to make our 8.5-acre campus a truly special place for the nearly 20,000 visitors every week.
PACKAGE CENTER FRONT DESK CLERK Service By MedallionPACKAGE CENTER FRONT DESK CLERKPalo Alto, CAThe role includes coordinating with external carriers and vendors, maintaining accurate records and inventory of package center supplies, supporting general office and package center operations, and completing ad hoc duties as assigned by the direct supervisor. The Package Center Front Desk Clerk is expected to deliver a high level of customer service, consistently going above and beyond to assist employees, visitors, and delivery partners in locating, retrieving, and resolving package related issues.
Hotel Front Desk/Night Auditor Motel 6 RiversideHotel Front Desk/Night AuditorBelmont, CaliforniaWhat we are searching for:The Guest Service Representative is vital to the delivery of our brand promise of delivering a clean, comfortable room with great service. What you will be doing:Our Guest Service Representatives create a hospitable guest experience while performing tasks at the front desk.
NewIT Help Desk Technician I BKFIT Help Desk Technician ISan Jose, CAIn the event a recruiter or agency submits a resume or candidate without a previously signed agreement and a specific solicitation for the position or other approved engagement request for the position with BKF Engineers, BKF Engineers reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. To learn more click here..
Tier 2 Help Desk Technician ReplitTier 2 Help Desk TechnicianFoster City, CaliforniaThis role supports collaboration platforms such as Google Workspace and Slack, troubleshoots complex endpoint issues, assists with identity and access management workflows, and partners with infrastructure and security teams to resolve operational incidents. The Tier 2 Help Desk Technician serves as an advanced technical support resource and escalation point responsible for maintaining a high-quality end-user experience in a primarily Apple macOS environment.
NewHotel Front Desk Clerk Hilton Santa Cruz Scotts ValleyHotel Front Desk ClerkSanta Cruz, CAResponsibilities: • Bookkeeping: keep accurate records of all hotel guest account information • Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information • Field customer complaints when necessary • Connect with the housekeeping department to ensure guest accommodations are ready Qualifications: • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred • Working knowledge of Microsoft Office and reservation management systems • Displays impeccable interpersonal, time management, organizational skills, and customer service skills • High school graduate, GED recipient, or equivalent • Comfortable taking telephone calls and mitigating stressful situations Compensation: $18 per hour. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellentstay with us.
IT Help Desk Support - Level II (MSP) K2 StaffingIT Help Desk Support - Level II (MSP)Santa Clara, CaliforniaA successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support
Front Desk Supervisor HEI Hotels and ResortsFront Desk SupervisorSan Ramon, CA$23.50–$25.50 / hourThe following are specific contributions that must be developed during the training program in order to successfully complete the program and be placed in a hotel with or without reasonable accommodation: Communicate effectively both verbally and in writing to provide clear direction to staff. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
Help Desk Support Technician, Tier II (Scotts Valley, CA) BCS365Help Desk Support Technician, Tier II (Scotts Valley, CA)Scotts Valley, CA$29.18–$35.92 / hourDecision-Making and Self-Management Interface and maintain effective communication with business users and other ITS team members when analyzing, updating and resolving cases. The technology includes but is not limited to enterprise Desktops Systems, Collaboration Tools, Cloud Applications, Cloud Security, AD Services and Network Components.