489 Results for

Customer Service Desk Jobs in Stanford, CA

Jobs

New!

San Francisco, CA2 days ago

Remote

As a Deal Desk Analyst, youll be at the center of that effort — acting as a trusted commercial advisor to get deals across the line while working with Sales, Sales Ops, Customer Success, Product, Legal, and Finance to define deal success and build strategies that work for the customer, Samsara, and our partners.

• Leverage AI tools — including Glean, Claude, and other approved platforms — to accelerate deal analysis, summarize documentation, and surface relevant precedents; identify opportunities to automate repetitive workflows and implement solutions that measurably improve deal velocity.

New!

San Francisco, CA2 days ago

Remote

You will oversee AV for large-scale internal events and all-hands meetings, manage digital signage across office locations, and partner with Facilities and IT to ensure a consistent, high-quality hybrid meeting experience that upholds the principles of digital employee experience. You will be responsible for defining and enforcing service level targets, driving continuous improvement in ticket deflection and resolution time, and maturing the ITSM platform to support a scalable, user-centric support model aligned with the zero-touch automation vision.

New!

San Jose, CAToday

You will work closely with our sales and warehouse teams to ensure that all customer needs are met and all orders are fulfilled accurately and efficiently.

Respond to customer inquiries and provide accurate and timely information regarding product availability, order status, and shipment tracking.

San Francisco, CA27 days ago

$85,000–$91,000 Per Year

This role supports Windows and macOS environments, leads complex incident resolution and service desk initiatives, and collaborates closely with internal Technology teams and vendors to ensure service excellence aligned with best practices. The ideal candidate combines strong technical expertise, a customer-first mindset, and the ability to lead by influence-mentoring junior technicians, improving processes, and driving continuous improvement across Service Desk operations.

San Mateo, CA15 days ago

$139,131.20–$173,888 Per Year

li>Provides specialized and complex technical support and assistance to staff concerning personal and mobile computer systems; serves as the primary contact for and resolves related issues, conflicts, and concerns; responds to inquiries and provides information concerning system operations, projects, malfunctions, equipment, upgrades, practices, procedures, and related software applications.

Maintains and monitors inventory levels of computer supplies and equipment; orders, receives, and maintains adequate inventory levels; researches, evaluates, and confers with vendors concerning hardware, software, and peripherals; reviews coordinates, and authorizes minor purchases; recommends major tool and equipment purchases.

New!

Redwood City, CA2 days ago

Under direct supervision, provide technical support to end-users for computer hardware, software, network, collaboration, communication, and productivity tools via phone, live chat, remote desktop, and messaging. Frequently sitting, using a telephone, grasping lightly/fine manipulation, bending, lifting, standing, and carrying equipment.

New!

Stanford, CA1 day ago

$34–$34 Per Hour

This role is responsible for troubleshooting technical issues, supporting end users through multiple communication channels, maintaining accurate ticket documentation, and escalating complex issues while delivering exceptional customer service.

Provide first-level technical support for hardware, software, operating systems, peripherals, networking, and productivity tools through phone, live chat, remote desktop, messaging, and other support channels.

San Jose, NJ13 days ago

Full-time

Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview:

Term: 6-month contract to hire

Location: on-site in Jersey City, NJ

Pay: up to $38/hr

Hours: M-F- 8-5pm

What you will do as the L3 IT Service Desk Engineer:

You will help provide technical information to education and service teams,and may assist with teaching and presenting technical hardware/software to many audiences.

Company Overview:

When it comes to IT solution providers, there are a lot of choices.

New!

Redwood City, CA2 days ago

Under direct supervision, provide technical support to end-users for computer hardware, software, network, collaboration, communication, and productivity tools via phone, live chat, remote desktop, and messaging. Soft Skills: Proven phone support experience; able to deliver a warm, professional greeting and articulate technical troubleshooting patiently to frustrated users.

Livermore, CA30+ days ago

$75,000–$158,000 Per Year

The team partners with stakeholders to keep employees productive and connected through end-user support, collaboration and productivity tools, endpoint and asset lifecycle management, network and infrastructure operations, business application support, cybersecurity, and technology governance. The Manager oversees Service Desk technicians, supervises daily operations, manages escalations, and partners closely with Infrastructure, Applications, Security, and business leaders to ensure a stable, efficient, and predictable IT support experience.

San Francisco, CA30+ days ago

$108,000–$132,000 Per Year

Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. The Specialist is responsible for providing end-user support for hardware, software, and SaaS products from initial response through resolution, taking ownership of basic to medium complexity incidents and communicating timely updates to end users, management, and teammates.

San Jose, CA30+ days ago

$22–$25 Per Hour

In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.

Santa Clara, California15 days ago

98,040.00 - $154,800.00 USD (Salary)

Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit..
Post Day 90, transition from service desk design to service desk launch; own T1 team onboarding when the Service Desk Change Order is activated; manage the T1 training program and routing rule governance.

San Francisco, CA30+ days ago

We pride ourselves on hiring bright, driven, enthusiastic Help Desk Technicians that have experience in supporting in primarily PC environments but can also handle a Mac equally well. • Troubleshoot client-side network connectivity issues, including digital authentication, remote access, secure Wi-Fi and wired connectivity to the internal network.

San Francisco, CA14 days ago

li>Lead in ticket processes and provides coaching for other technicians when workflow deficiencies are identified Have deep understanding of defined team metrics, such as backlog, aging, and effectiveness; this technician then takes actions based on the current trends in service. We pride ourselves on hiring bright, driven, enthusiastic Help Desk Technicians that have experience in supporting in primarily PC environments but can also handle a Mac equally well.

San Francisco, CA12 days ago

Sunnyvale, CA30+ days ago

$19.50–$20 Per Hour

This person has the responsibility of being responsive to members; checking members in and acting as a resource for members' needs of goods and services while in the club facilities.

Basic accounting skills, customer service skills, results oriented, basic computer skills, ability to multitask, and commitment to the fitness industry.

New!

Stanford, CA1 day ago

$30–$34.48 Per Hour

Under direct supervision, provide technical support to end-users for computer hardware, software, network, collaboration, communication, and productivity tools via phone, live chat, remote desktop, and messaging. Experience in installing and configuring desktop computer systems in a networked computing environment, and in applying diagnostic techniques for problem troubleshooting.

CA30+ days ago

Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions enforcing real-time guardrails fine-tuning for accuracy and undoing agentic mistakes. Your core responsibility is to provide essential Service Desk support to employees which includes troubleshooting via Slack Zoom or Email as well as managing and escalating high-priority incidents and concerns.

CA30+ days ago

$30.98–$40 Per Hour

p>While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to:

• Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. • Communication: Maintain clear and professional communication with all stakeholders, ensuring updates are provided in a timely manner and contain accurate information about accounts, billing, and financial inquiries, including proactive updates and being available to answer questions promptly.

CA30+ days ago

$91,000–$321,500 Per Year

Additionally, you will organise leadership team calls and meetings, oversee research and data analysis, promote consistent execution across sectors, and collaborate across lines of service for knowledge sharing and promoting technology/tools for sales and delivery.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

San Jose, CA28 days ago

This role drives service excellence, ensures SLA adherence, and champions continuous improvement initiatives to deliver an outstanding end-user experience for a global workforce.

Lead the adoption and maturation of AI-powered tools across the service desk - including virtual agents, AI-assisted triage, automated ticket routing, and generative AI for knowledge creation and agent assistance.

Mountain View, CA30+ days ago

$59–$80 Per Hour

ul>

Ability to respond quickly, understand & articulate root cause on customer issues;

proactively provide advice to prevent future service incidents.

Key participant in global projects requiring detail oriented, highly collaborative,
analytical, results driven approach while keeping key stakeholders informed.

New!

San Francisco, CA6 days ago

$91,000–$321,500 Per Year

p>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. You will be responsible for identifying and mitigating potential risks that could impact an organization''s operations and objectives, developing business strategies to navigate risks in a rapidly changing business environment.

San Francisco, California30+ days ago

27.24 - $45.40 USD (Hourly)Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Fremont, CA30+ days ago

p>Increased self-service adoption and automation ROI Define Global Strategy & Governance Establish service desk vision aligned with ITIL best practices and organizational objectives ensuring SLA compliance and MSP adherence.

Excellent stakeholder management and communication skills Experience with XLAs and employee experience frameworks Knowledge of automation and AI-driven service desk technologies Advanced data analytics and reporting skills.

Mountain View, CA19 days ago

$17.86–$23.22 Per Hour

The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients. Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.

New!

San Francisco, CA5 days ago

Our ideal candidate will have a broad skill set including strong relationship management and negotiations skills, people leadership and development, analytical horsepower, excellent business judgment, deep curiosity about how things work, and a passion for helping create a world class service experience for our client and their global users. We are looking for a smart, analytical and innovative leader who can help solve these problems in a scalable way and will support rapid growth and our client''''s long-term business strategy under the guidance from our Global Service Operations Management Team.

New!

San Jose, CAToday

The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and supporting the Operations Manager. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest.

San Jose, CA30+ days ago

$25–$32 Per Hour

The IT Intern will partner with the IT Service Desk team to design, build, and pilot an AI-powered IT Service Desk Assistant - a working prototype that uses large language models (LLMs) and retrieval-augmented generation (RAG) against our Freshworks ticketing data and IT knowledge base to auto-classify tickets and recommend resolutions to L1 analysts. Lyten is leading an industrial revolution through Lyten 3D Graphene, a breakthrough supermaterial unlocking a new generation of products - from lithium-sulfur batteries and energy storage systems to concrete admixtures, lightweight composites, and next-generation sensors that are revolutionizing industries.

New!

San Francisco, CA2 days ago

$24–$24 Per Hour

This role provides a variety of office support services, including mail operations, shipping & receiving, print/copy services, reception, hospitality, and conference room support. Provide office services support across multiple customer locations, including law firms, corporate offices, and warehouse environments.

San Francisco, California30+ days ago

$22–$23.50 Per Hour

You will provide timely assistance, connect users to appropriate resources, and collaborate closely with internal team members and regional partner organizations to ensure positive client outcomes. We are seeking a Customer Success Assistant who is enthusiastic, thoughtful, and customer‑focused, with strong problem‑solving and communication skills.

New!

San Francisco, CA2 days ago

$22–$24 Per Hour

Responsibilities will vary based on the assigned location and may include reception, mail services, shipping and receiving, copy and print production, hospitality, conference room setup, and general office support. Previous experience in reception, office services, mailroom, hospitality, print services, or administrative support is preferred.

Redwood City, CA27 days ago

$31.25–$38.25 Per Year

Key responsibilities of this entry level HR role include assisting employees in navigating the Oracle HCM system (Sequoia) supporting manager and employee self-service transactions, resolving general HR inquiries of general to intermediate complexity, meeting defined SLA, and acting as the primary liaison between employees and service delivery tiers and centers of expertise (COEs). The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees.

Cupertino, CA30+ days ago

Reporting to the Sales and Service Manager, a Customer Service Associate is responsible for engaging Customers in the Cashier Area and Club Desk, ensuring excellent service throughout the checkout process. Assist in keeping Front-End areas (Cashier Area, Club Desk) merchandise presence at a premiere stock and visual level to drive sales and the Customer experience.

Dublin, CA30+ days ago

p>Reporting to the Sales and Service Manager, a Customer Service Associate is responsible for engaging Customers in the Cashier Area and Club Desk, ensuring excellent service throughout the checkout process.

Assist in keeping Front-End areas (Cashier Area, Club Desk) merchandise presence at a premiere stock and visual level to drive sales and the Customer experience.

Santa Clara, CA30+ days ago

p>Contractors' Warehouse Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

New!

Los Gatos, CA1 day ago

$18–$30 Per Hour

strong>Sales Associate / Customer Service RepresentativeQualifications:

1+ years' experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position) . We are looking for a dynamic person who thrives in a fast-paced environment, great problem solver, loves to work in a customer facing environment and excels at multitasking!

San Francisco, CA30+ days ago

$20 Per Hour
Part-time

div>

SCHEDULE

May include evening, weekend, and holiday hours

FOR MORE INFORMATION

To learn more about working at the JCCSF, including staff culture, hiring practices and policies, and benefits, visit our Careers page: https://www.jccsf.org/about/careers/

The CSR is responsible for various customer service tasks, ensuring a warm and welcoming environment, and assisting with programmatic duties.

RESPONSIBILITIES

Greet members and guests, ensuring a warm and welcoming atmosphere.

San Jose, CA30+ days ago

$40–$42 Per Hour

Interviews customers and records interview information into computer for customer service, talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service. Green Team of San Jose, a Waste Connections company, is looking for a high energy Customer Service Representative to join our team in San Jose, CA!

Santa Clara, CA30+ days ago

$24–$25 Per Hour

Founded in 1935, Crane is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.

New!

San Jose, CAToday

$54,647–$79,237 Per Year

p>The Customer Service Representative I answers inbound calls and makes outbound calls to support Customer Service Department operations in a manner that maintains compliance with Medicare and Medi-Cal regulatory requirements and achieves Call Center service-level objectives.

Answer inbound calls and/or place outbound calls in a high call volume environment and work directly with members and providers to accurately and completely answer inquiries involving SCFHP program services and benefits.

CA30+ days ago

p>Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf.

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf.

New!

San Jose, CA1 day ago

p>Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming.

The Customer Service Specialist performs duties under general supervision of the Director of Administrative Services, but works independently to provide full range of front desk, and payroll support to the facilities Development and Operations Department including the receiving and posting of time off and overtime.

Dublin, California30+ days ago

San Jose, CA30+ days ago

$18–$22 Per Hour

li>Sales Order Support: Assist with processing sales orders accurately and efficiently, ensuring all required documentation is complete, and proper approvals are obtained before finalizing transactions.

Technology & Systems: Utilize point-of-sale systems, retail management software, Microsoft Office Suite, and other business tools to perform job duties efficiently and accurately.

Sunnyvale, California30+ days ago

Serves as a liaison for facilities-related issues and is often the primary point of contact for departmental personnel and other customers within the assigned facility or facilities, and is responsible for investigating or coordinating responses for facilities problems, complaints, emergencies, special events or other facility issues or operations; facilities-related expertise is typically required for these positions. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

New!

San Francisco, CAToday

MACHINES, TOOLS, EQUIPMENT, WORK AIDS: Team members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. CLIMBING: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Oakland, California28 days ago

The receptionist answers telephones, greets clients, prepares patient files, receives and relays client correspondence, updates client financial records. Educates clients on over-the-counter products such as shampoos and nutraceuticals; has full knowledge of heartworm and external parasite preventives to promote client education and sales.

San Francisco, CA30+ days ago

p>For positions based in Colorado NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorados Healthy Families and Workplaces Act.

Our hospital provides progressive small animal veterinary medicine with a focus on compassionate patient care modern treatment options and exceptional service for pet owners.

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Customer Service Desk Jobs in Stanford, CA

Senior Deal Desk Analyst Samsara

Director, Digital Workplace & End User Services Samsara

Customer Service Rep / Front Desk Reception Porven

Senior Service Desk Technician Business Wire, Inc.

IS Client Systems Specialist - Senior (Service Desk Support) (Departmental Promotional Only) County of San Mateo

Service Desk Analyst Saicon Consultants Inc

Service Desk Analyst Avispa Technology

L3 IT Service Desk Engineer Zones

Service Desk Analyst Leadstack Inc

Manager - IT Service Desk Gillig Corporation

Sr IT Service Desk Specialist Gong I.O Ltd

Service Desk Engineer StratAcuity Staffing Partners Inc

Service Desk Program Manager Astreya

Service Desk Technician L2 Milestone Technologies Inc

Service Desk Technician L2 (contract) Milestone Technologies Inc

*Future Opportunities - Service Desk Technician L2 Milestone Technologies Inc

Service Desk Representative Active Wellness LLC

Service desk Analyst Talent Software Services, Inc.

Service Desk Analyst II Rubrik Inc

Accounting Service Desk Specialist DLA Piper LLP (US)

Scale Engineering Services - Pricing Desk Senior Manager PricewaterhouseCoopers LLP

Senior Global IT Service Desk Manager NETGEAR Inc

Senior Service Desk Support Analyst Intuit Inc

R&I Managed Services Deals Desk Senior Manager PricewaterhouseCoopers LLP

Service Desk Specialist II Astreya

GIS Program Manager Global Service Desk Governance & Digital Experience Lead Lam Research Corp

Patient Service Rep-Front Desk-Clinic Intermountain Health Inc

Service Desk Operations Manager Milestone Technologies Inc

Guest Services Agent - Hotel Front Desk Attendant Sonesta International Hotels

IT Intern - AI Service Desk Assistant Lyten Inc

Area Customer Service Coordinator.Managed Services Onsite Metasys Technologies

Customer Service Representative Ultimate Staffing Services

Floating Customer Service Coordinator inSync Staffing

HR Service Center Customer Service Associate, Fixed-Term Stanford University

Customer Service Associate PGA Tour Superstore Inc

Customer Service Associate-Seasonal PGA Tour Superstore Inc

Pro Customer Service/Sales The Home Depot Inc

Sales Associate / Customer Service Representative Drybar Shops

Customer Service Rep (Part-time as needed) Jewish Community Center of San Francisco

Customer Service Representative Waste Connections Inc

Customer Service Specialist Crane Pest Control Inc

Temp Customer Services Representative I Santa Clara County Health Plan

Customer Service Specialist California State University

Customer Service Specialist San Jose State University

Customer Service Associate-Seasonal PGA Tour

Customer Service Representative Retail Ashley Furniture Industries Inc

Facilities Coordinator, Client Customer Service Cushman & Wakefield

Customer Service Rep(07764) - 876 Geary Street Domino's Pizza LLC

Veterinary Receptionist (CSR) The Grand Lake Veterinary Hospital

Customer Service Representative National Veterinary Associates

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