Senior Service Desk Support Technician Level III IBSS CorporationSenior Service Desk Support Technician Level IIINarragansett, RI$80,000–$83,000 / yearUncrate, accept/test, burn-in, configure and manage computers, laptops, mobile devices, printers and other new peripheral equipment, configure security management and encryption software, and install approved software. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Talent Acquisition department at Recruiting@ibsscorp.com.
Service Desk Analyst Brown University HealthService Desk AnalystProvidence, RI$19.97–$32.96 / hourSUMMARY: Under the general supervision of the Lead Help Desk Analyst, assist with resolution of systems and applications problems as reported to ensure a high value, widely accessible, comprehensive, integrated information network, which meets customer needs. Brown University Health employees are expected to successfully role model the organization''s values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.
Ticket Agent / Customer Service Representative (Seasonal) Rhode Island Fast FerryTicket Agent / Customer Service Representative (Seasonal)North Kingstown, RIAs a front-line team member, you'll be the first point of contact for passengers—handling ticketing, answering questions, and helping ensure a smooth travel experience. Rhode Island Fast Ferry operates high-speed ferry service between Rhode Island and Martha's Vineyard, along with scenic lighthouse cruises on Narragansett Bay.
Customer Service Associate / Call Center - (Summer Employment / Seasonal) Friday- Monday Ocean State Job LotCustomer Service Associate / Call Center - (Summer Employment / Seasonal) Friday- MondayNorth Kingstown, RI$19–$21 / hourThis role has electronic contact with departments across OSJL and works with a team, under the direction of the Customer Relations Manager, to provide exceptional customer service to all retail store associates and customers. Job Description: The Customer Service Associate role at Ocean State Job Lot ("OSJL" and "Company") is responsible for handling retail store associate and customer service issues from inception to resolution.
2nd shift - Part- Time Customer Service Associate - (Temporary) 1PM - 4PM Ocean State Job Lot2nd shift - Part- Time Customer Service Associate - (Temporary) 1PM - 4PMNorth Kingstown, RI$19–$21 / hourThis role has electronic contact with departments across OSJL and works with a team, under the direction of the Customer Relations Manager, to provide exceptional customer service to all retail store associates and customers. Job Description: The Customer Service Associate role at Ocean State Job Lot ("OSJL" and "Company") is responsible for handling retail store associate and customer service issues from inception to resolution.
Customer Service Rep(03937) - 900 Victory Highway Unit 15 Domino's Pizza IncCustomer Service Rep(03937) - 900 Victory Highway Unit 15West Greenwich, RITeam Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customers location.
NewCustomer Service Rep(03938) - 5951 Post Rd, N.Kingstown Domino's Pizza IncCustomer Service Rep(03938) - 5951 Post Rd, N.KingstownNorth Kingstown, RITeam Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customers location.
NewCustomer Service Rep(03996) - 375 PUTNAM PIKE Domino's Pizza IncCustomer Service Rep(03996) - 375 PUTNAM PIKESmithfield, RITeam Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
NewCustomer Service Rep(03907) - 526 BROAD STREET Domino's Pizza IncCustomer Service Rep(03907) - 526 BROAD STREETProvidence, RITeam Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
NewCustomer Service Rep(03901) - 887 NORTH MAIN STREET Domino's Pizza IncCustomer Service Rep(03901) - 887 NORTH MAIN STREETProvidence, RITeam Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
NewCustomer Service Rep(03905) - 1744 MINERAL SPRING AVE Domino's Pizza IncCustomer Service Rep(03905) - 1744 MINERAL SPRING AVENorth Providence, RITeam Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Customer Service Associate / Call Center - (Summer Employment / seasonal) Friday- Monday External Ocean State Job LotCustomer Service Associate / Call Center - (Summer Employment / seasonal) Friday- MondayNorth Kingstown, Rhode IslandThis role has electronic contact with departments across OSJL and works with a team, under the direction of the Customer Relations Manager, to provide exceptional customer service to all retail store associates and customers. The Customer Service Associate role at Ocean State Job Lot (“OSJL” and “Company”) is responsible for handling retail store associate and customer service issues from inception to resolution.
Front Desk Clerk DelMonte Hotel GroupFront Desk ClerkProvidence, RI$16–$16.25 / hourAs a Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. Specific qualifications for the role include: 1 to 3 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience.
Front Desk Clerk The Del Monte LodgeFront Desk ClerkProvidence, RI$16–$16.25 / hourAs a Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. Specific qualifications for the role include: 1 to 3 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience.
Front Desk Agent - Providence Marriott Downtown Providence Marriott DowntownFront Desk Agent - Providence Marriott DowntownProvidence, RIFull timeTrained on the PMS for MarriottTrained how to talk with guestsHas basic computer knowledge: Word, Excel, Power point, internetSkills: Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Perform other reasonable job duties as requested by SupervisorsEnvironment: Works indoors: front desk, Greatroom, back office, and guest roomsFlexible Availability since the position includes working weekends, holidays and night shifts.
Front Desk Agent Hotel Viking NewportFront Desk AgentNewport, Rhode IslandFull timeA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Support Desk Administrator Atlas Facilities Management LtdSupport Desk AdministratorNewport, RIFounded in 1986 and 100% owned by our employees, we are now one of the fastest-growing business support companies in the UK, providing cleaning, security, pest and other support services to a wide range of companies, from globally recognised brands to small local businesses. Working in a busy environment with a high volume of calls and emails that need to be dealt with in a friendly, professional manner, as a motivated team member of 10 you will also provide help and support to our area managers.
Front Desk Agent TPG Hotels & ResortsFront Desk AgentSaunderstown, Rhode IslandMulti-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks. Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.
NewFront Desk Supervisor (3p-11p) TPG Hotels & ResortsFront Desk Supervisor (3p-11p)Newport, Rhode IslandYou will supervise and coordinate the activities of the front desk and front office staff to ensure a seamless check-in and check-out process, answer guest inquiries, and resolve any issues that may arise during their stay. As a Front Office Supervisor, you will be responsible for ensuring the highest level of customer service is provided to guests and visitors.
NewFront Desk Agent (Evenings 3p-11p) TPG Hotels & ResortsFront Desk Agent (Evenings 3p-11p)Newport, Rhode IslandMulti-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks. Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.
Front Desk Supv TPG Hotels & ResortsFront Desk SupvProvidence, Rhode IslandYou will supervise and coordinate the activities of the front desk and front office staff to ensure a seamless check-in and check-out process, answer guest inquiries, and resolve any issues that may arise during their stay. As a Front Office Supervisor, you will be responsible for ensuring the highest level of customer service is provided to guests and visitors.
Front Desk Agent Auberge Resorts LLCFront Desk AgentNewport, RIDining options include The Dining Room at the Vanderbilt, which features a forward-thinking menu of coastal New England classics, The Living Room, offering light bites and bar favorites, and The Conservatory, where guests can dine indoors as well as outdoors on the Garden Terrace. Brimming with alluring eccentricities, the mansion has been meticulously restored to its glory, boasting elegant fireplaces and museum-quality artwork in the welcoming lobby entrance, Mezzanine and Parlor Room.
Mass Posting - Front Desk Sales Central Rock GymMass Posting - Front Desk SalesWarwick, Rhode IslandResponsibilities include greeting guests, providing facility tours, explaining programs and memberships, processing sales and check-ins, and maintaining a welcoming and organized environment. Maintain a clean gym including changing filters, sweeping, mopping, spraying shoes, cleaning bathrooms, and tidying communal areas.
Front Desk Associate Ocean State School Of GymnasticsFront Desk AssociateLincoln, RIPart timeThe Front Desk Team Member is responsible for greeting families, answering questions, assisting with enrollments, managing phone calls and emails, supporting daily office operations, and helping maintain clear communication between families, coaches, and management. This person is often the first face families see when they walk through our doors and plays an important role in creating a welcoming, helpful, and professional experience for all students, parents, and visitors.
Front Desk Attendant (part-time) HealthFitnessFront Desk Attendant (part-time)West Greenwich, Rhode IslandHealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Key Accountabilities: Greeting, checking-in and assisting customers, provide program information services and membership information.
Account Manager II- Desk Based Sales Lumen Technologies IncAccount Manager II- Desk Based SalesWORKS FROM HOME, RIRemote$50,606–$67,473 / yearAs a desk-based position, with limited field engagement, this role will target mostly new logo acquisition and development through well-supported sales and prospecting motions, as well as assist in development of peers and newer team members when required. This advanced role is responsible for producing new sales and growing brand awareness within a defined territory by selling the Lumen portfolio of products, services and solutions.
Security Officer Communications Desk Allied UniversalSecurity Officer Communications DeskCumberland, RIAs a Dispatch Professional in a healthcare location, you will monitor communications and security-related systems, coordinate responses to routine and urgent incidents, maintain clear records, and support personnel across the facility. What You'll Do: Provide customer service to patients, visitors, staff, and delivery personnel by carrying out site-specific procedures, access protocols, and emergency response activities.
Front Desk Supervisor Davidson Hospitality GroupFront Desk SupervisorNewport, Rhode IslandA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
Front Desk Agent Davidson Hospitality GroupFront Desk AgentNewport, Rhode Island$22 / hourA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
PM Front Desk SonestaPM Front DeskSonesta Select Newport Middletown, RIThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
Front Desk Attendant (part-time) Trustmark Insurance CompanyFront Desk Attendant (part-time)West Greenwich, RI$12–$18 / hourWe are dedicated to improving the health and wellbeing of those we serve and consider ourselves lucky to inspire, motivate and engage over 1 million participants across our 135 clients, from corporations to health systems to colleges and universities. HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health.
PM Front Desk Sonesta Great Bay Beach Resort & CasinoPM Front DeskMiddletown, RIThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
PM Front Desk Sonesta International Hotels CorporationPM Front DeskSonesta Select Newport Middletown, Rhode IslandThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
Front Desk Closing shift Healthtrax Fitness & WellnessFront Desk Closing shiftEast Greenwich, Rhode IslandHealthtrax Fitness Centers attract avid fitness enthusiasts, mature adults, families, the tentative non- exerciser, and, or special medical populations most of whom are motivated to not just live longer but live better! We also have Healthtrax Physical Therapy Clinics in Enfield, Glastonbury-CT and West Springfield, MA for Therapists and Trainers to provide seamless care and collaboration for restored function for those seeking treatment and care in our centers.
Front Desk Healthtrax Fitness & WellnessFront DeskEast Greenwich, Rhode IslandHealthtrax Fitness Centers attract avid fitness enthusiasts, mature adults, families, the tentative non- exerciser, and, or special medical populations most of whom are motivated to not just live longer but live better! We also have Healthtrax Physical Therapy Clinics in Enfield, Glastonbury-CT and West Springfield, MA for Therapists and Trainers to provide seamless care and collaboration for restored function for those seeking treatment and care in our centers.
Info desk greeter Brown University HealthInfo desk greeterProvidence, RI$18–$25.82 / hourAccept packages from staff, physicians, etc. for pick up by internal/external customers; monitor the signing process on the Parcel Pickup Log; call the internal department to notify them of the delivery; require a signature when the parcel is picked up. Brown University Health employees are expected to successfully role model the organization''s values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.
Salon Customer Experience Specialist - Franklin Shpng Plaza Catalyst Brands LLCSalon Customer Experience Specialist - Franklin Shpng PlazaWesterly, RI$16–$20 / hourIn addition to supporting the salon team and resolving client concerns, the Customer Sales and Experience Specialist plays a key role in driving salon success by confidently recommending and selling retail products that support each guest's hair routine. By combining exceptional customer service with product knowledge and sales focus, this role helps build client trust, boost revenue and reinforces the salon's commitment to delivering expert care beyond the chair.
Managed IT Services Level II Technician Automated Business SolutionsManaged IT Services Level II TechnicianWarwick, RIFull timeWhat You'll Be Doing:Provide Level 2 technical support for multiple types of environmentsServe as a first point of contact for all IT-related incidents and service requestsTroubleshoot and resolve advanced technical issues relating to desktop operating systems Windows (10/11), Microsoft 365 applications, and common business softwarePerform hardware diagnostics and replacement (workstations, laptops, printers, peripherals)Support basic to complex network troubleshooting (TCP/IP, DNS, DHCP, VPN connectivity, Wi-Fi) issuesWork on Windows Server administration task assignmentsCreate, modify, and disable user accounts in Active DirectoryManage Microsoft 365 users, licenses, password resets for Exchange & SharePoint administrationCreate and manage support tickets using our PSA toolsMonitor and respond to RMM alerts (systems performance, patch management, endpoint health)Deploy and maintain endpoint security solutions (AV/EDR)Install and configure workstations, printers, and network devicesMaintain accurate documentation within PSA systems and internal knowledge databasesEscalate complex incidents to Tier 3 technicians with detailed troubleshooting notesAccurately log, track, and resolve tickets utilizing PSA toolsMaintain clear proactive communication with clients regarding issues status and resolutionCreate and maintain detailed documentation of client systems, configurations, and procedures to enable seamless service deliveryMaintain, repair, transport, and set up computer equipment as requiredOther duties as assignedWhat You Bring:3+ years of hands-on experience in a help desk or IT support role, preferably in an MSP or multi-client settingCompTIA A+, Network+, Microsoft, or SonicWall/Watchguard certifications are a plusComprehensive understanding of networking (DNS, DHCP, VPN, firewalls)Multiple years' experience in an MSP environment is a plusDetailed understanding of IT hardware and software installation, maintenance, and supportStrong troubleshooting and analytical skillsExcellent interpersonal and customer service skillsClear written and verbal communication skillsA proactive mindset and eagerness to learnAbility to manage multiple tasks and prioritize effectivelyAbility and desire to be part of a teamFlexibility with a positive attitudeComprehensive hands-on knowledge of Office 365 including Exchange, OneDrive, SharePoint, TeamsWillingness to learn and grow in a fast-paced environmentHands-on experience in a wide range of technologies and clientsWhat Success Looks Like:Timely and accurate ticket resolutionClear and professional client communicationProper documentation of troubleshooting stepsEscalations that are well-prepared and technically thoroughContinuous skill development and certification progressionReady to Launch Your IT Career? We're Hiring: Managed IT Services Level 2 TechnicianLocation: Warwick RI office – In Office/On-siteDepartment: IT Support TeamReports to: IT Manager Summary:We are seeking a diligent, enthusiastic, and customer-focused Managed IT Services Level 2 Technician to join our growing team.
Field Service Technician AGS, LLCField Service TechnicianWarwick, Rhode Island$21–$25Tech Skills: You’re a problem solver, with basic knowledge of AC/DC electronics and computer networking (no need to be an expert, we’ll help you level up!). At AGS, we take various factors into account when determining compensation, such as your skills, experience, industry and technical knowledge as well as geographic work location.
Guest Services Agent FT Highgate Hotels LPGuest Services Agent FTProvidence, RIHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Field Service Technician PlayAGS IncField Service TechnicianProvidence, RITech Skills: You're a problem solver, with basic knowledge of AC/DC electronics and computer networking (no need to be an expert, we'll help you level up!). Ability to lift up to 50 pounds and occasionally push/pull up to 200 pounds (Teamwork makes the dream work here!).
Guest Services Agent PT Highgate Hotels LPGuest Services Agent PTProvidence, RIHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Guest Services Agent The PellGuest Services AgentMiddletown, Rhode IslandFull timeCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Guest Services Agent Highgate Hotels LPGuest Services AgentMiddletown, RIHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Guest Services Agent FT Graduate ProvidenceGuest Services Agent FTProvidence, Rhode IslandFull timeCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Guest Services Agent PT Graduate ProvidenceGuest Services Agent PTProvidence, Rhode IslandPart timeCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Patient Service Representative - Concierge Medicine CMPI Coastal Medical PhysiciansPatient Service Representative - Concierge MedicineCranston, Rhode IslandBrown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another. The Patient Service Representative is the first point of contact for patients and plays a critical role in delivering seamless, high-touch experience in a concierge care model.
NewPresident Professional Services United Natural Foods IncPresident Professional ServicesProvidence, RI$249,000–$423,300 / hourJob Overview: The President, Professional Services is responsible for defining and executing the vision, strategy, and performance of the Professional Services business, including sales, marketing, retail execution (shelf services), and emerging service offerings. This role holds full P&L accountability and is charged with driving profitable growth through integrated, customer-centric solutions that enhance retailer performance, increase revenue, and optimize operating efficiency.
Manager, Accounting Services SercoManager, Accounting ServicesProvidence, RILead and manage the Accounts Payable team, fostering a culture of excellence, collaboration, and continuous improvement while overseeing day-to-day operations to ensure efficient workflows, accuracy and timeliness in invoice posting and payment processing, correct reporting, and compliant data management. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
Enterprise Infrastructure Service Manager Amica Mutual Insurance CompanyEnterprise Infrastructure Service ManagerLincoln, RI$133,173–$183,113 / yearDeep and broad understanding/experience with hyperconverged infrastructure (HCI), virtualization (VMWare VCF and/or Nutanix), LDAP (Active directory and Entra), certificate management (Venafi), server operating systems (Windows, Linux, containerization), public cloud providers (AWS and Azure), logging/monitoring platforms (Splunk and LogicMonitor) automation/orchestration platforms (Intune, Ansible, SCCM) and services (DNS/DHCP/File Server). Position Summary: Our Lincoln RI office is seeking an Enterprise Infrastructure Service Manager who will be accountable for the service provided by the Enterprise Infrastructure Team, including the short and long-term technical strategy for the service and operational readiness.