610 Results for

Customer Care Manager Jobs in Rhode Island

Jobs

Providence, RI

Under the direction of the nurse manager, manages individualized, goal-directed nursing care through the use of the nursing process and the principles of primary nursing, in accordance with departmental and hospital policies and procedures. 5.1 Demonstrate a high level of respect, dignity compassion and professionalism for all customers by utilizing the four tenets of Patient Family and Centered Partnership.

7 days ago

Providence, RI

7 days ago

Providence, RI

7 days ago

Warwick, RI

7 days ago

Warwick, RI

1 day ago

Cranston, RI

7 days ago

Cranston, RI

7 days ago

Providence, RI

This specialized department caters to both medical oncology patients, who receive systemic therapies like chemotherapy, immunotherapy, and targeted therapies, and surgical oncology patients, who are in various stages of their surgical journey, including pre-operative evaluation, post-operative care, and follow-up. Additional Information Smilow Ambulatory Multispecialty Department YSC (NP 1, NP4, NP8) This department is rooted in oncology nursing excellence and serves as a hub for patients undergoing cancer treatment and management for solid tumor cancers.

23 days ago

Rhode Island, RI

$130,000–$165,000 / year
Full time

The ideal candidate will have a proven track record in managing commercial construction projects within New England and ideally this person will have some level of exposure to healthcare projects as well. This highly reputable and award-winning firm serves both Rhode Island and the Greater Boston area, known for its versatile approach to construction projects.

1 day ago

Providence, RI

$174,070–$374,920 / year

The purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers. Our Primary Care Physicians operate at a single medical center supported by large care teams so our providers can focus on delivering a better quality of care, rather than a volume of services.

9 days ago

Providence, RI

$174,070–$374,920 / year

The purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

9 days ago

Greenville, RI

Develops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.

9 days ago

Warren, RI

9 days ago

Warwick, RI

$17–$19 / hour

We operate an integrated ecosystem of 900+ retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across 35+ states—enabling consumers to engage with Leslie’s whenever, wherever, and however they prefer to shop.

The Lead Sales Associate will provide superior customer service to our customers and support the General Manager in all facets of retail operations to ensure the store is operating at optimal performance.

1 day ago

Warwick, RI

In collaboration with the healthcare team, the Case Manager utilizes evidence-based practice to ensure that specific patient outcomes are reliably achieved and that resources are appropriately used within designated fiscal time frames. 3. Utilizes information obtained from various resources available to: 3.1 Ensure that each patient meets the clinical needs for admission, treatment, and discharge and initiates appropriate follow through with the health care team.

30+ days ago

North Kingstown, RI

Hexagon's Manufacturing Intelligence business area delivers solutions that leverage data from design and engineering through production and metrology to help manufacturers make smarter, data-driven decisions and improve performance across the product lifecycle.

The selected candidate will be responsible for leading complex industrial projects, ensuring compliance with scope, schedule, cost, and quality, and acting as a key point of contact for both customers and internal teams.

8 days ago

Warwick, Rhode Island

About Us:

Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, is a trusted, integrated health care organization that fuels the latest advances in medical research, attracts the nation’s top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes. The RN Care Manager works with the patient health care teams to assess patients transition/discharge planning needs, actively prevent unnecessary admissions/readmissions, and facilitate timely transitions/discharges.

8 days ago

$75,400–$199,144 / year

li>Proven experience utilizing enterprise cloud SQL environments and statistical packages to extract and analyze data, enabling actionable insights, complex problem-solving, and a strong customer service orientation.

Proven ability to influence leadership and business partners, prioritize competing workstreams, and build relationships across large and complex organizations.

16 days ago

Woonsocket, Rhode Island

Overview:

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose.

Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime.

22 days ago

Warwick, RI

Saint Elizabeth Home Care employees work one-on-one with our clients in their homes, creating the opportunity to develop truly impactful relationships and provide meaningful quality care through the power of human connection. The Registered Nurse (RN) Case Manager - Home Care conducts nursing visits to include admissions, revisits, and discharges while providing assessments and education to patients.

14 days ago

Providence, Rhode Island

About Us:

Bachelor of Science Degree in Nursing or proof of academic achievement towards Bachelors degree in Nursing or related field and must be currently enrolled in a Bachelors program with a targeted date of completion required.

8 days ago

Cumberland, RI

$124,100–$175,200 / year

Annual base salary for new hires in this position ranges: $124,100.00 - $175,200.00 This takes into account a number of factors including work location, the candidate's skills, experience, education level & other job-related factors. • Acts in the role of primary point of contact for a category or categories with the customer and meets frequently with buyers to discuss tactical matters such as progress to goals, promotional initiatives, issues and competitive threats.

30+ days ago

Middletown, RI

$17–$22.70 / hour

li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

30+ days ago

$64,678–$72,000 / year

Imagine Learning is proud to offer diversity, equity, and inclusion (DEI) workplace initiatives, including the DEI employee council, annual DEI conference, employee resource groups, and other opportunities for employees to connect with and support DEI initiatives throughout the year. We're shaping the future of learning through our Curriculum-Informed AI approach - technology that understands instructional context, respects educator judgment, and transforms how teachers personalize learning at scale to unlock each student's potential.

30+ days ago

Providence, RI

A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.

30+ days ago

Providence, Rhode Island

$75,000–$90,943 / year

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Careforth strives to create experiences that are accessible and welcoming to everyone, including making www.careforth.com and the careers site accessible to any and all users.

17 days ago

Warwick, RI

Diversity, equity, inclusion, and belonging: Join groups like our Women in Limitless Leadership Employee Resource Council, Lean In circles, Racial and Ethnic Diversity (RED) Council, Pride LGBTQIA+ Council, Military Community Network, Solutions and Accessibility for Equality (SAFE) Council, Fostering Acceptance Inspiring Trust and Harmony (F.A.I.T.H), and more. We are seeking a nurse that is passionate about keeping care in the homes and developing skills for upward career mobility.

30+ days ago

Smithfield, RI

Performs intensive care management functions for identified individuals in order to promote quality, cost-effective outcomes, including but not limited to: Performing a comprehensive assessment which includes care planning activities including the development of interventions, short and long-term goals in collaboration with member, family, PCP, behavioral health professionals and other involved health care professionals and community agencies, as appropriate. The Integrated Care Manager (ICM) works collaboratively with the integrated care team to manage and coordinate care for a specific population of members whose needs represent high clinical and social risk in order to ensure quality and cost-effective member-centered care.

30+ days ago

Smithfield, RI

li>Performs intensive care management functions for identified individuals in order to promote quality, cost-effective outcomes, including but not limited to:

Performing a comprehensive assessment which includes care planning activities including the development of interventions, short and long-term goals in collaboration with member, family, PCP, behavioral health professionals and other involved health care professionals and community agencies, as appropriate.

The Integrated Care Manager (ICM) works collaboratively with the integrated care team to manage and coordinate care for a specific population of members whose needs represent high clinical and social risk in order to ensure quality and cost-effective member-centered care.

30+ days ago

Westerly, RI

$55,000–$70,000 / year

This is a hybrid leadership and caregiving role, ideal for an experienced CNA, HHA, or PCA who is looking to grow into a management position while continuing to provide hands-on care. Family Pride Private Home Care is seeking a motivated and compassionate Area Care Manager to support our growing presence in South West Rhode Island.

30+ days ago

Providence, Rhode Island

Assigned vendors will include varying degrees of complexity in areas such as eligibility, engagement, file exchanges, contracting and financial arrangements, member/client communications, billing, and training of member-facing teams, This includes but is not limited to the activities of multiple on-going implementations, daily vendor interaction and communication, timeline and critical task management, coordination across multiple resources and stakeholders working closely with the Enterprise Project Management Office (EPMO). Permitted to reside in the following states, pending approval from the Human Resources Department: Arizona, Connecticut, Florida, Georgia, Louisiana, Massachusetts, North Carolina, Oklahoma, Rhode Island, South Carolina, Texas, Virginia.

2 days ago

Remote

$80,000–$100,000 / year

li>

QuidelOrtho employees: Graduate of Sales Development Training Program would be eligible for an Associate Account Manager, FAS with 3+ years' experience and a proven track record of success of performance (NPS score, TOR, activity, menu expansion, etc.) in account management, customer retention, and consultative business skills may be considered.

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine.

2 days ago

Providence, RI

$80,329.60–$160,617.60 / year

MINIMUM QUALIFICATIONS: Licensure as Registered Nurse in the State of Rhode Island by the Rhode Island Board of Nursing or licensure as a Registered Nurse in accordance with the Nurse Licensure Compact agreement of the National Council of State Boards of Nursing. Promotes patient satisfaction by proactively providing clinical information to third party payers to ensure authorization for hospital services and conducting expedited appeals of denied services in collaboration with the patients physician of record.

30+ days ago

$82,940–$182,549 / year

This role is responsible for evaluating, shaping, and advancing high-impact opportunities such as insourcing decisions, new partnership models, and strategic investments that strengthen the customer experience and drive business performance. As part of the Customer Strategy & Growth team, this person partners closely with marketing, finance, and cross-functional business teams to translate strategy into clear business cases and executable plans.

23 days ago

Providence, RI

$100,000–$150,000 / year

LTC SAMs must understand: payer requirements, pharmacy fulfillment processes, patient access programs, reimbursement tools such as cover my meds Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers' confidence to prescribe Axsome medications for appropriate patients Communicate territory activity in an accurate and timely manner as directed by management Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results Successfully complete all training classes in a timely manner Complete administrative duties in an accurate and timely fashion Manage efforts within assigned promotional budget Effectively collaborate across all corporate functions Attend medical congresses and society meetings as needed Ensure timely access for patients through patient services and savings programs Overnight travel as indicated by the needs of the business Additional responsibilities as assigned Qualifications / Requirements Bachelor's degree from an accredited college or university Minimum of 5 years of pharmaceutical/biotech sales experience, including 2+ years in LTC or account-based selling environments Demonstrated experience delivering outstanding results, including Top 10% or Elite/President's Club performance Launch experience strongly preferred Must live within the geography of the assigned territory Experience collaborating with cross-functional teams, utilizing differential resources to achieve business goals Proven ability to successfully manage multiple tasks concurrently under accelerated timelines in a dynamic environment Ability to thrive with ambiguity and business environments with high expectations Patient support services experience a plus Strong digital marketing aptitude Strong interpersonal, presentation, and communication skills Frequent driving, including extended periods of time behind the wheel Prolonged sitting and standing as part of daily job functions Ability to lift and carry up to 30lbs regularly Overhead reaching required to close and secure liftgates or similar equipment Salary & Benefits The anticipated salary range for this role is $100,000 - $150,000. Develop a comprehensive and effective territory business plan inclusive of account plans for targeted LTC facilities aimed at achieving and exceeding quarterly & annual goals established by commercial leadership Promote within our approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines Develop strong customer relationships by better understanding the customer's needs Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials) Navigate Market Access and Reimbursement.

30+ days ago

Woonsocket, RI

$82,940–$182,549 / year

This role serves as the strategic owner of each product's full lifecycle - from shaping the initial roadmap, leading discovery and hands-on development, internal and external cross-functional coordination to ensure successful and timely launches, in-market performance management and optimization, and may include discontinuation management, ensuring every product delivers on customer needs and drives sustained category growth. Serves as the lead point of contact between vendors and internal teams (e.g., Category Management, packaging, quality, regulatory, inventory, sourcing, brand, marketing, store operations, logistics, store layout/design) to ensure success through alignment with internal processes and best practices.

30+ days ago

Middletown, RI

$64,528.08–$115,148.80 / year

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Under the general direction of the Director of Operations or designee, manage patient flow and the daily operations of ambulatory practice locations(s) with an FTE staff of 25 to 34, including providers.

20 days ago

Westerly, RI

7.1 Demonstrates a high level of respect, dignity compassion and professionalism for all customers by utilizing the four tenets (Dignity + Respect, Information Sharing, Participation, Collaboration) of Patient Family and Centered Partnership. Responsible for the administration and direction of the Ambulatory Care Center, GI Endoscopy, Operating Room, and Pre Admission testing program.

30+ days ago

Cranston, Rhode Island

p>Responsibilities include but are not limited to:

Interpret/analyze customer requirements and process sales orders from written, electronic, or phoned in orders, including product selection, converting information into internal part numbers, pricing requirements, lead time, freight mode, shipping schedules and descriptions for entry into system.
Responsible for accurately creating/updating/maintaining new/existing customer inquiries/files within ERP/CRM/Web portal tools, Sales orders, RMA’s expediting, product, pricing, shipping details etc.

30+ days ago

Coventry, RI

$65,000–$68,000 / year

li>Diversity, equity, inclusion, and belonging: Join groups like our Women in Limitless Leadership Employee Resource Council, Lean In circles, Racial and Ethnic Diversity (RED) Council, Pride LGBTQIA+ Council, Military Community Network, Solutions and Accessibility for Equality (SAFE) Council, Fostering Acceptance Inspiring Trust and Harmony (F.A.I.T.H), and more. In this dynamic environment, you will have the chance to apply your entrepreneurial and relationship-building skills and lead a caring, professional team that is instrumental in providing the highest quality care to our clients.

30+ days ago

Rhode Island

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Brown University Health employees are expected to successfully implement WOW care and role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another.

Develops and validates clinical competencies related to wound care, ostomy care, and skin assessment in collaboration with nursing professional development managers.

2 days ago

$66,330–$145,860 / year

p>The Manager, Product Development - Patient Care Programs is a key role on the Patient Care Programs team, bringing deep program knowledge and the agility to manage across program development, execution, and ongoing optimization of pharmacy programs that improve patient access, adherence, and operational efficiency. This role partners closely with enterprise teams to drive both program execution and analytics, leveraging data and insights to inform decision-making and program enhancements from requirements through deployment.

14 days ago

Woonsocket, RI

$66,330–$145,860 / year

Success requires strong customer empathy, an entrepreneurial mindset, comfort navigating ambiguity, analytical rigor, and the ability to clearly and proactively communicate with senior leaders and partners across the Enterprise. Lead and support projects addressing complex, high‑impact problems (e.g., return to stock), partnering across Operations, Technology, Pharmacy, and other business units to explore, prioritize, and deliver new tactics.

30+ days ago

Barrington, Rhode Island

EBCAP Health Services is seeking a compassionate and organized Customer Care Center Representative to serve as the first point of contact for patients accessing our integrated healthcare services. The ideal candidate is a skilled communicator who thrives in a fast-paced environment, demonstrates attention to detail, and is committed to delivering exceptional patient-centered service that reflects EBCAP's mission and values.

16 days ago

Woonsocket, RI

$83,050–$189,964 / year

You'll be responsible to deliver against personal and CMX revenue growth targets across a portfolio of new and existing accounts through exceptional client service and the development of relationships with key client and agency stakeholders in collaboration with internal cross-functional teams. Excellent communication skills that can be articulated in both written and verbal forms across a diverse audience base to deliver consultative sales presentations using industry insights, market trends, and CVS/CMX consumer and campaign data.

30+ days ago

Rhode Island

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As a key member of the leadership team, the NPD Education Manager facilitates learning, practice transitions, and organizational change to advance nursing excellence, promote Brown University Health’s mission of “Delivering health with care” and guide actions that support Brown University Health’s values of Compassion, Accountability, Respect, and Excellence.

Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another.

2 days ago

Middletown, RI

Perform quality checks to maintain a clean and safe grooming area and salon, disinfect and sanitize grooming tools and equipment, perform daily and weekly cleaning duties in the salon and in adherence to Petco hygiene and sanitation policies, other cleaning and maintenance tasks as assigned, including but not limited to cleaning air filters, vents, and drains. In addition to the opportunity to lead with purpose and showcase your grooming skills, creativity and passion for animals, Petco also offers a dynamic and rewarding environment, including: Competitive Pay + Incentive based on salon performance + Tips (Payment in accordance to the Grooming Salon Leader Incentive Plan details).

30+ days ago

Providence, RI

Remote

$162,750–$271,250 / year

The role of the Account Manager is to serve as the primary liaison with our largest customers and to engage C/D level clinical & non-clinical stakeholders to understand unique customer needs & priorities and to deliver a customized value proposition. Provide feedback on marketing strategy, analyze the effectiveness of sales activities and territory performance, and develop territory plans with the Regional Sales Director, brand team, and other support partners to deliver exceptional customer experience.

3 days ago

Providence, RI

Remote

$162,750–$271,250 / year

Valid driver's license Travel Required: Up to 50% (based on specific district size) The selected candidate will be hired at the appropriate level based on experience: Account Manager 6: Minimum 5 years of biotech/pharmaceutical experience required Account Manager 7: Minimum 3 years of biotech/pharmaceutical experience required Preferred Qualifications: Proven success in product launch sales. Site Name: USA - Massachusetts - Boston, USA - Massachusetts - Boston South, USA - Massachusetts - Brockton, USA - Rhode Island - Providence Posted Date: Apr 23 2026 Account Manager Job Summary: The Account Manager is pivotal in owning the B2B customer relationship in the largest and most complex healthcare delivery networks (e.g.

30+ days ago

Rhode Island

Remote

As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals.

Revenue cycle workflows that span eligibility (270/271), claims (837P/I), remits (835), denials, resubmissions, and patient billing, each with payer-specific rules, edge cases, and years of accumulated logic.

15 days ago

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Customer Care Manager Jobs in Rhode Island

Registered Nurse Critical Care (ICU) – Float Pool Yale New Haven Health

RN Float Pool – Critical Care Yale New Haven Health

Registered Nurse (RN) – Critical Care Float Pool Yale New Haven Health

Critical Care RN - ICU Registered Nurse Yale New Haven Health

Registered Nurse (RN), Float Critical Care / ICU Yale New Haven Health

Registered Nurse Float – Critical Care Yale New Haven Health

Critical Care Float Nurse / Float RN (ICU) Yale New Haven Health

RN - Acute Care Medicine Yale New Haven Health

Senior Construction Project Manager - Among RI's Top GC's! Michael Page USA

Primary Care Physician Oak Street Health

Primary Care Physician-OSH Oak Street Health

Registered Nurse (RN) - Critical Care Float Pool Yale New Haven Health

Registered Nurse Float - Critical Care Yale New Haven Health

Lead Sales Associate (Seasonal) LESLIES POOLMART INC

Nurse Residency - RN Yale New Haven Health

Junior Project Manager, Customer Support Hexagon AB

Registered Nurse, Care Manager Care New England Health System

The Senior Manager of Enterprise Customer Experience Analysis CVS Health Corp

Security Account Manager - Heath Care Insurer Allied Universal

Registered Nurse (RN) Case Manager - Home Care Saint Elizabeth Community

Manager, Care Management Care New England Health System

Customer Development Manager Kenvue Inc

PT Customer Experience Manager The Michaels Companies Inc

Customer Success Manager Imagine Learning Inc

Enterprise Customer Account Manager UKG

RN Care Manager - RI Careforth

RN Nurse Manager, Home Care Bayada Home Health Care, Inc.

SNF Integrated Care Manager (44302) Neighborhood Health Plan of Rhode Island

Integrated Care Manager (44285) Neighborhood Health Plan of Rhode Island

Area Care Manager - CNA/PCA or HHA HOME CARE SNE LLC

Lead Total Cost of Care Implementation Manager Blue Cross & Blue Shield of Rhode Island

Account Manager, Point of Care - Greater New England Quidelortho Corp

Utilization Care Manager Brown University Health

Senior Manager - Customer Strategy & Business Integration CVS Health Corp

Specialty Account Manager, Long Term Care Providence, RI Axsome Therapeutics Inc

Senior Manager, Product Development - Beauty and Personal Care CVS Health Corp

Practice Manager II Primary Care Southcoast Health System Inc

Periop Patient Care Service Manager Yale New Haven Health

Customer Care Specialist Taco Family of Companies

Transitional Care Manager, Home Health Bayada Home Health Care, Inc.

Registered Nurse/Clinical Program Manager Wound Care RIH Rhode Island Hospital

Manager, Product Development - Patient Care Programs CVS Health Corp

Manager, Customer Journey Advocacy and Trust CVS Health Corp

Customer Care Center Representative East Bay Community Action Program

Partner Manager - Beauty and Personal Care - CVS Media Exchange (CMX) CVS Health Corp

NPD Education Manager- Critical Care - RIH RIH Rhode Island Hospital

Grooming Salon Manager Petco Animal Supplies, Inc.

Hepatology Account Manager - South Boston GSK plc

Account Manager - South Boston GSK plc

(Remote) Technical Product Manager PM/EMR Harris

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