FT Guest Services Hendrick Automotive Group CorporateFT Guest ServicesApex, North CarolinaFull timeJob DescriptionSummary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics. Produces Daily Reports: Daily Update (1, 5, Close), Performance Metric (core Guests Services reports).
Guest Services Hendrick Automotive Group CorporateGuest ServicesDurham, North CarolinaFull timeSummary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics. Produces Daily Reports: Daily Update (1, 5, Close), Performance Metric (core Guests Services reports).
Service Desk Analyst BelcanService Desk AnalystClayton, NC$20–$22 / hourService Desk Analyst Job Duties:* Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries* Receiving, logging and managing calls from internal staff via ticketing system, telephone and email* 1st, 2nd and 3rd line support - troubleshooting of IT related problems from in-house software to hardware, such as Laptops, PCs and Printers* Troubleshoot basic network issues such as MPLS and broadband issues* Escalate unresolved calls to the next level support team* Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner* To maintain a high degree of customer service for all support queries and adhere to all service management principles* Publishing support documentation to assist staff with requests for information & provide staff training if required* To arrange for external technical support where problems cannot be resolved in house.* Qualifications:* Associates Degree or higher in IT related field, or equivalent combination of certifications, education and experience* Minimum of 1 year of Help Desk/Customer Service experience required* Strong hardware & software technical troubleshooting experience required, with prior experience on enterprise systems preferred* Excellent verbal and written communication skills* Ability to multi-task in a fast paced, high pressure environment and ability to quickly learn new technologies as they are introduced* Ability to interact effectively with employees at all levels* Ability to help end users in stressful, hurried situationsIf you are interested in this role, please apply via the apply now link provided.
IT Service Desk Analyst - Level 1 BelcanIT Service Desk Analyst - Level 1Raleigh, NC$26–$28 / hourJob Title: IT Service Desk Analyst - Level 1Pay Rate: $26 - $28 / HrLocation: Raleigh, NC (onsite)Contract 6+ Months ZIP Code: 27609Keywords: #ITJobs #RTPNCJobs #DesksideTechJobs #ITSupportjobs - Level 1Job Description: The IT Service Desk Analyst will be primarily based out of the clients Raleigh office, with operations throughout the U.S., and will report directly to the Manager, IT Service Desk. Ability to move about inside the office to access file cabinets, office machinery, etc.* Ability to operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.*
Service Desk Team Lead Duke UniversityService Desk Team LeadDurham, NC$59,829–$104,550 / yearDuke University considers factors such as (but not limited to) scope and responsibilities of the position; candidates work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer. This is a hands-on, highly collaborative position where you'll balance technical troubleshooting, customer service, and team leadership responsibilities-making a direct impact on teaching, learning, and research within the Pratt community.
Service Desk Engineer III (Hybrid - Raleigh) AllbridgeService Desk Engineer III (Hybrid - Raleigh)Raleigh, NCWith more than 35 years of continuous growth and industry experience, Allbridge supports technology in over one million rooms, in 8,000 properties, across North America and the Caribbean, including hotels, resorts, senior-living communities, condominiums, multifamily developments, and mixed-use properties. Troubleshoot issues with Windows 11 endpoints, Microsoft 365 (Outlook, Teams, SharePoint, OneDrive), Entra ID authentication (MFA, SSPR, Conditional Access), and Intune-managed devices.
ICT Service Desk Engineer AscomICT Service Desk EngineerMorrisville, North CarolinaAs an ICT Service Desk Engineer, you will play a key role in ensuring that users across Ascom receive high-quality technical support. At Ascom, we are looking for an ICT Service Desk Engineer who wants to take ownership, grow professionally, and be part of a truly global IT operations environment.
ICT Service Desk Engineer Global Operations · US Raleigh Ascom Holding AGICT Service Desk Engineer Global Operations · US RaleighMorrisville, NCAs an ICT Service Desk Engineer, you will play a key role in ensuring that users across Ascom receive high-quality technical support. At Ascom, we are looking for an ICT Service Desk Engineer who wants to take ownership, grow professionally, and be part of a truly global IT operations environment.
Service Desk Analyst II Duke UniversityService Desk Analyst IIDurham, NCProvide technical support via phone, chat, web, email, and in-person for accounts, networking, operating systems, enterprise apps, and supported software. Duke's Office of Information Technology (OIT) provides critical IT services supporting teaching, research, and operations across the university.
NewService Desk Engineer TitanService Desk EngineerRaleigh, North CarolinaStrong Level 1 engineers here grow into automation, escalation engineering, and specialist tracks fast, because the routine work keeps getting handed to the agents and the interesting work keeps landing on your desk. Your job is to handle the cases that need judgment, escalate cleanly when they don't fit, and feed every recurring issue back to the people building the agents.
AI-Native Service Desk Manager TitanAI-Native Service Desk ManagerRaleigh, North CarolinaWe're building a managed service provider where AI agents handle the bulk of frontline IT work, and humans run the system that makes that possible. Design and refine escalation paths between AI agents and human engineers, deciding what agents handle end-to-end, what gets handed off, and how.
NewPatient Service/Front Desk Coordinator Part Time MyEyeDr.Patient Service/Front Desk Coordinator Part TimeDurham, NCPart timeOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
Patient Service/Front Desk Coordinator MyEyeDr.Patient Service/Front Desk CoordinatorWake Forest, NCFull timeOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.
Accounting Service Desk Specialist DLA Piper LLP (US)Accounting Service Desk SpecialistNC$30.98–$40 / hourWhile the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: • Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. • Communication: Maintain clear and professional communication with all stakeholders, ensuring updates are provided in a timely manner and contain accurate information about accounts, billing, and financial inquiries, including proactive updates and being available to answer questions promptly.
Patient Service/Front Desk Coordinator MyEyeDr IncPatient Service/Front Desk CoordinatorWake Forest, NCOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.
NewPatient Service/Front Desk Coordinator Part Time MyEyeDr IncPatient Service/Front Desk Coordinator Part TimeDurham, NCOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
R&I Managed Services Deals Desk Senior Manager PricewaterhouseCoopers LLPR&I Managed Services Deals Desk Senior ManagerRaleigh, NC$91,000–$321,500 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. You will be responsible for identifying and mitigating potential risks that could impact an organization''s operations and objectives, developing business strategies to navigate risks in a rapidly changing business environment.
Member Services / Front Desk Receptionist ( Cary & Raleigh Location ) KidStrong RaleighMember Services / Front Desk Receptionist ( Cary & Raleigh Location )RALEIGH, NCIt’s the responsibility of the Member Service Receptionist's to work with the Program Director on fostering a culture of learning and development for both their Coaches and the Families that attend the center and delivering key business results such as sales performance and lowering member attrition. Typical schedule includes 3 weekday's and 2 weekend shifts with specific hours dependent on the needs of the center and supporting the Program Director on their 2 consecutive days off.
NewMember Services Front Desk Receptionist Cary Raleigh Location KidStrong RaleighMember Services Front Desk Receptionist Cary Raleigh LocationRaleigh, NCIt's the responsibility of the Member Service Receptionist's to work with the Program Director on fostering a culture of learning and development for both their Coaches and the Families that attend the center and delivering key business results such as sales performance and lowering member attrition. Typical schedule includes 3 weekday's and 2 weekend shifts with specific hours dependent on the needs of the center and supporting the Program Director on their 2 consecutive days off.
Clerical Assistant - Student Services Front Desk & In School Suspension Wake County Public School SystemClerical Assistant - Student Services Front Desk & In School SuspensionApex, North CarolinaFull timeKnowledge of Microsoft Office, specifically Microsoft Word, Excel, and Power Point; Google Apps; Excellent customer services skills; Excellent organizational skills; Effective interpersonal skills to deal with a diverse public; Ability to be discrete and maintain confidentiality; Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback; Ability to use a variety of office equipment such as a copier, fax machine, scanner, etc. Receives and returns phone calls to employees who need information; answers and sends emails to answer inquiries and delivers needed documents and information; provides customer service to those who visit the office or school.
Call Center Customer Service Professional - IV Ampcus IncorporatedCall Center Customer Service Professional - IVCary, NCOutbound Resolution & Education: Proactively initiate outbound communications to internal teams and external customers to expedite task completion, resolve complex issues, and educate users on established systems and processes. Inbound Diagnostics & Troubleshooting: Serve as the primary point of contact for incoming customer service calls, conducting thorough initial diagnostics and executing necessary actions to correct technical problems.
NewCustomer Service Engineer Worldwide TechServicesCustomer Service EngineerCary, NCPerforms basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers. The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.
Customer Service Agents Leader Communications IncCustomer Service AgentsRaleigh, NCExceptional customer service and interpersonal skills with the ability to communicate effectively, both verbally and in writing with end users in a pleasant and helpful manner in high stress situations. Associate degree or higher in information technology or related field; or high school diploma and relevant information technology certification(s)/training/years of experience in place of degree.
NewCall Center Customer Service Professional - IV AmpcusCall Center Customer Service Professional - IVCary, NCOutbound Resolution & Education: Proactively initiate outbound communications to internal teams and external customers to expedite task completion, resolve complex issues, and educate users on established systems and processes. Inbound Diagnostics & Troubleshooting: Serve as the primary point of contact for incoming customer service calls, conducting thorough initial diagnostics and executing necessary actions to correct technical problems.
Customer Service Representative Capitol CoffeeCustomer Service RepresentativeRaleigh, North CarolinaSummary: Capitol Coffee Systems is seeking a detail-oriented and proactive Customer Service Representative to manage customer interactions and ensure a seamless experience for clients. Work Environment: The work is typically performed in a fast-paced office setting focused on teamwork and excellent customer service.
Sales & Customer Service Representative Wake ForestSales & Customer Service RepresentativeRaleigh, North CarolinaWe are seeking a sales-focused team member with a friendly, confident, and goal-driven personality that has availability on weekday mornings, specifically Tuesdays and Fridays. Working for Goldfish Swim School will allow you to provide children and families with necessary life skills to combat the ever-growing drowning statistics.
Customer Service Professional - Warehouse Computer World ServicesCustomer Service Professional - WarehouseMorrisville, North CarolinaComputer World Services Corp (CWS) is seeking a detail-oriented and results-driven Customer Service Professional – Warehouse who is responsible for supporting IT asset management operations through the receiving, tracking, staging, distribution, and lifecycle management of IT hardware assets. This role ensures accurate inventory control, timely fulfillment of equipment requests, and high-quality customer service to internal users and IT support teams.
Customer Service Professional - Windows Computer World ServicesCustomer Service Professional - WindowsMorrisville, North CarolinaComputer World Services Corp (CWS) is seeking a detail-oriented and results-driven Customer Service Professional – Windows who is responsible for providing frontline technical support for Windows-based systems in an enterprise environment. This role serves as the first point of contact for end users, delivering timely and effective support for hardware, software, and operating system issues while ensuring a high level of customer satisfaction.
Customer Service Professional II - Warehouse Team Lead Computer World ServicesCustomer Service Professional II - Warehouse Team LeadMorrisville, North CarolinaComputer World Services Corp (CWS) is seeking a detail-oriented and results-driven Customer Service Professional - Warehouse Team Lead who is responsible for overseeing warehouse operations supporting IT asset management, including receiving, inventory control, staging, distribution, and lifecycle management of hardware assets. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Customer Service Professional II - Windows Computer World ServicesCustomer Service Professional II - WindowsMorrisville, North CarolinaThis role supports end users by troubleshooting hardware, software, and operating system issues, while ensuring timely resolution of service requests and maintaining high levels of customer satisfaction. Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven Customer Service Professional II – Windows who is responsible for providing intermediate to advanced technical support for Windows-based systems within an enterprise environment.
Customer Service Professional II - macOS Computer World ServicesCustomer Service Professional II - macOSMorrisville, North CarolinaComputer World Services Corp (CWS) is seeking a detail-oriented and results-driven Customer Service Professional II – macOS who is responsible for providing intermediate to advanced technical support for Apple macOS-based systems within an enterprise environment. This role supports end users by troubleshooting hardware, software, and operating system issues, ensuring timely resolution of service requests, and maintaining high levels of customer satisfaction.
Customer Service Professional (CSP) Windows Team Lead Computer World ServicesCustomer Service Professional (CSP) Windows Team LeadMorrisville, North CarolinaComputer World Services Corp (CWS) is seeking a detail-oriented and results-driven Customer Service Professional - Windows (PC) Lead who is responsible for providing advanced technical support, leadership, and oversight of desktop support services in a Windows-based enterprise environment. This role serves as the senior escalation point for end-user issues, ensures high-quality customer service delivery, and supports the planning, evaluation, and implementation of hardware solutions aligned with organizational requirements.
NewCustomer Service Representative Gemaire GroupCustomer Service RepresentativeRaleigh, NCHigh School Diploma or equivalent with 2+ years of Counter Sales, Call Center or Customer Service experience; or Associates Degree with 1+ year of Counter Sales, Call Center or Customer Service experience . • Research and source products for customers using a variety of tools, including calling sales centers to ensure product availability.
Customer Service Representative Gemaire Distributors LLCCustomer Service RepresentativeRaleigh, NCHigh School Diploma or equivalent with 2+ years of Counter Sales, Call Center or Customer Service experience; or Associates Degree with 1+ year of Counter Sales, Call Center or Customer Service experience. Research and source products for customers using a variety of tools, including calling sales centers to ensure product availability.
NewAutomotive Customer Service Advisor Pep BoysAutomotive Customer Service AdvisorRaleigh, NC$12–$18 / hourConduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection. Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge.
Customer Service Agent_Seasonal OrkinCustomer Service Agent_SeasonalRaleigh, North CarolinaRemoteYou will have the opportunity to work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide. Minimum of 100 mbps download/50 mbps upload or higher, high speed internet connection with the ability to hard wire directly to a modem.
Patient Registration - Customer Service Representative R1 RCM IncPatient Registration - Customer Service RepresentativeHenderson, NC$16–$21.10 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
Patient Registration Rep, Customer Service R1 RCM IncPatient Registration Rep, Customer ServiceHenderson, NC$16–$21.10 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
NewCustomer Service Representative Gemaire DistributorsCustomer Service RepresentativeRaleigh, NCRequired Qualifications: High School Diploma or equivalent with 2+ years of Counter Sales, Call Center, or Customer Service experience; or Associates Degree with 1+ year of Counter Sales, Call Center, or Customer Service experience. The ultimate goal ofthis role is to serve as a liaison between the company and its customers regarding product availability, delivery, order entry, order status, and problem resolution.
Customer Service Agent_Seasonal Orkin LLCCustomer Service Agent_SeasonalRaleigh, NCRemoteYou will have the opportunity to work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide. Minimum of 100 mbps download/50 mbps upload or higher, high speed internet connection with the ability to hard wire directly to a modem.
Supervisor Customer Service - RDU Southwest Airlines CoSupervisor Customer Service - RDUMorrisville, NC$36–$37.50 / hourDrive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, and holding responsible parties accountable for results, review and ensure accurate delay coding. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
NewCall Center Customer Service Professional - IV The Judge GroupCall Center Customer Service Professional - IVCary, NCOutbound Resolution & Education: Proactively initiate outbound communications to internal teams and external customers to expedite task completion, resolve complex issues, and educate users on established systems and processes. Inbound Diagnostics & Troubleshooting: Serve as the primary point of contact for incoming customer service calls, conducting thorough initial diagnostics and executing necessary actions to correct technical problems.
Sales Associate & Customer Service Personnel TriangleSales Associate & Customer Service PersonnelMorrisville, North CarolinaWe help our swimmers be safer, compete smarter, feel confident, and enjoy a life-long love of the sport. Preferred qualifications: Swim Lesson and/or competitive swimming experience: knowledge of the four basic strokes, teaching curriculum, and stroke progression.
Customer Service Administrator - $18-$21/hr Towne Properties Asset Management CoCustomer Service Administrator - $18-$21/hrRaleigh, NC$18–$21 / hourApply today and grow your career with Towne Properties-where we build great places to Live, Work, Shop & Play! Provide high-level administrative support, including reports, correspondence, and record management.
Customer Service Professional II - macOS Team Lead Computer World ServicesCustomer Service Professional II - macOS Team LeadMorrisville, North CarolinaComputer World Services Corp (CWS) is seeking a detail-oriented and results-driven Customer Service Professional - macOS Team Lead who is responsible for leading the delivery of technical support and services for Apple macOS-based systems within an enterprise environment. The position serves as the primary escalation point for macOS-related issues and is responsible for ensuring efficient operations, system reliability, and user satisfaction across the supported environment.
NewFront Desk Clerk Hyatt Hotels CorpFront Desk ClerkRaleigh, NCAs a Front Desk Clerk or Guest Services Clerk at Concord Hospitality, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure. Share Front Desk Clerk on LinkedIn Tweet Front Desk Clerk Share Front Desk Clerk on Facebook Share Front Desk Clerk via Email.
Customer Service Rep(05587) - 1022 M S Main ST Domino's Pizza IncCustomer Service Rep(05587) - 1022 M S Main STMebane, NCTeam Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Customer Service Rep(05523) - 4917 Arendel St Domino's Pizza IncCustomer Service Rep(05523) - 4917 Arendel StNorth Carolina, NCTeam Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Customer Service Professional - macOS Computer World ServicesCustomer Service Professional - macOSMorrisville, North CarolinaComputer World Services Corp (CWS) is seeking a detail-oriented and results-driven Customer Service Professional – macOS who is responsible for providing frontline technical support for Apple macOS-based systems in an enterprise environment. This role serves as the first point of contact for end users, delivering timely and effective support for hardware, software, and operating system issues while ensuring a high level of customer satisfaction.
Part Time Customer Service Clerk Harris Teeter LLCPart Time Customer Service ClerkCARY, NCComplete Company's training including but not limited to: new hire orientation, customer service network, safety, customer service clerk technical skills, floor monitor technical skills. This requires accurately and efficiently operating the cash register, providing various services at the customer service counter, and maintaining security and control of all funds in the cash register.