p/>Job Description
Summary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics. Hendrick Toyota Apex
Location: 1210 Laura Village Dr, Apex, North Carolina 27523.
Durham, North Carolina20 days ago
p>Summary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics. BMW of SouthpointLocation: 225 Kentington Drive, Durham, North Carolina 27713.
Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidates work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer. This is a hands-on, highly collaborative position where you'll balance technical troubleshooting, customer service, and team leadership responsibilities-making a direct impact on teaching, learning, and research within the Pratt community.
Job Title: IT Service Desk Analyst - Level 1Pay Rate: $26 - $28 / HrLocation: Raleigh, NC (onsite)Contract 6+ Months ZIP Code: 27609Keywords: #ITJobs #RTPNCJobs #DesksideTechJobs #ITSupportjobs - Level 1Job Description: The IT Service Desk Analyst will be primarily based out of the clients Raleigh office, with operations throughout the U.S., and will report directly to the Manager, IT Service Desk. Ability to move about inside the office to access file cabinets, office machinery, etc.* Ability to operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.*
Service Desk Analyst Job Duties:* Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries* Receiving, logging and managing calls from internal staff via ticketing system, telephone and email* 1st, 2nd and 3rd line support - troubleshooting of IT related problems from in-house software to hardware, such as Laptops, PCs and Printers* Troubleshoot basic network issues such as MPLS and broadband issues* Escalate unresolved calls to the next level support team* Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner* To maintain a high degree of customer service for all support queries and adhere to all service management principles* Publishing support documentation to assist staff with requests for information & provide staff training if required* To arrange for external technical support where problems cannot be resolved in house.* Qualifications:* Associates Degree or higher in IT related field, or equivalent combination of certifications, education and experience* Minimum of 1 year of Help Desk/Customer Service experience required* Strong hardware & software technical troubleshooting experience required, with prior experience on enterprise systems preferred* Excellent verbal and written communication skills* Ability to multi-task in a fast paced, high pressure environment and ability to quickly learn new technologies as they are introduced* Ability to interact effectively with employees at all levels* Ability to help end users in stressful, hurried situationsIf you are interested in this role, please apply via the apply now link provided.
p>With more than 35 years of continuous growth and industry experience, Allbridge supports technology in over one million rooms, in 8,000 properties, across North America and the Caribbean, including hotels, resorts, senior-living communities, condominiums, multifamily developments, and mixed-use properties. Troubleshoot issues with Windows 11 endpoints, Microsoft 365 (Outlook, Teams, SharePoint, OneDrive), Entra ID authentication (MFA, SSPR, Conditional Access), and Intune-managed devices.
Morrisville, North Carolina23 days ago
p class="MsoNormal">At Ascom, we are looking for an ICT Service Desk Engineer who wants to take ownership, grow professionally, and be part of a truly global IT operations environment. As an ICT Service Desk Engineer, you will play a key role in ensuring that users across Ascom receive high-quality technical support.
Provide technical support via phone, chat, web, email, and in-person for accounts, networking, operating systems, enterprise apps, and supported software. Duke's Office of Information Technology (OIT) provides critical IT services supporting teaching, research, and operations across the university.
Morrisville, NC21 days ago
p>As an ICT Service Desk Engineer, you will play a key role in ensuring that users across Ascom receive high-quality technical support. At Ascom, we are looking for an ICT Service Desk Engineer who wants to take ownership, grow professionally, and be part of a truly global IT operations environment.
Raleigh, North Carolina2 days ago
Strong Level 1 engineers here grow into automation, escalation engineering, and specialist tracks fast, because the routine work keeps getting handed to the agents and the interesting work keeps landing on your desk. Your job is to handle the cases that need judgment, escalate cleanly when they don't fit, and feed every recurring issue back to the people building the agents.
p>While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: • Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. • Communication: Maintain clear and professional communication with all stakeholders, ensuring updates are provided in a timely manner and contain accurate information about accounts, billing, and financial inquiries, including proactive updates and being available to answer questions promptly.
Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
Wake Forest, NC9 days ago
Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed .
Raleigh, North Carolina21 days ago
We're building a managed service provider where AI agents handle the bulk of frontline IT work, and humans run the system that makes that possible. Design and refine escalation paths between AI agents and human engineers, deciding what agents handle end-to-end, what gets handed off, and how.
Morrisville, NC12 days ago
Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.
p>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. You will be responsible for identifying and mitigating potential risks that could impact an organization''s operations and objectives, developing business strategies to navigate risks in a rapidly changing business environment.
It’s the responsibility of the Member Service Receptionist's to work with the Program Director on fostering a culture of learning and development for both their Coaches and the Families that attend the center and delivering key business results such as sales performance and lowering member attrition. Typical schedule includes 3 weekday's and 2 weekend shifts with specific hours dependent on the needs of the center and supporting the Program Director on their 2 consecutive days off.
It's the responsibility of the Member Service Receptionist's to work with the Program Director on fostering a culture of learning and development for both their Coaches and the Families that attend the center and delivering key business results such as sales performance and lowering member attrition. Typical schedule includes 3 weekday's and 2 weekend shifts with specific hours dependent on the needs of the center and supporting the Program Director on their 2 consecutive days off.
Raleigh, North Carolina30+ days ago
Operate and assist applicable members with the use of equipment, tanning, HydroMassage, Total Body Enhancement, and other amenities while making sure all applicable processes and procedures are adhered to. This position may work outside of regularly scheduled shift hours to include mornings, evenings, weekends, and overnight as required.
Chapel Hill, North Carolina30+ days ago
Operate and assist applicable members with the use of equipment, tanning, HydroMassage, Total Body Enhancement, and other amenities while making sure all applicable processes and procedures are adhered to. This position may work outside of regularly scheduled shift hours to include mornings, evenings, weekends, and overnight as required.
Raleigh, North Carolina30+ days ago
Operate and assist applicable members with the use of equipment, tanning, HydroMassage, Total Body Enhancement, and other amenities while making sure all applicable processes and procedures are adhered to. This position may work outside of regularly scheduled shift hours to include mornings, evenings, weekends, and overnight as required.
Durham, North Carolina30+ days ago
Operate and assist applicable members with the use of equipment, tanning, HydroMassage, Total Body Enhancement, and other amenities while making sure all applicable processes and procedures are adhered to. This position may work outside of regularly scheduled shift hours to include mornings, evenings, weekends, and overnight as required.
Durham, North Carolina30+ days ago
Operate and assist applicable members with the use of equipment, tanning, HydroMassage, Total Body Enhancement, and other amenities while making sure all applicable processes and procedures are adhered to. This position may work outside of regularly scheduled shift hours to include mornings, evenings, weekends, and overnight as required.
Durham, North Carolina30+ days ago
Operate and assist applicable members with the use of equipment, tanning, HydroMassage, Total Body Enhancement, and other amenities while making sure all applicable processes and procedures are adhered to. This position may work outside of regularly scheduled shift hours to include mornings, evenings, weekends, and overnight as required.
Henderson, North Carolina30+ days ago
Operate and assist applicable members with the use of equipment, tanning, HydroMassage, Total Body Enhancement, and other amenities while making sure all applicable processes and procedures are adhered to. This position may work outside of regularly scheduled shift hours to include mornings, evenings, weekends, and overnight as required.
Apex, North Carolina23 days ago
ul>Knowledge of Microsoft Office, specifically Microsoft Word, Excel, and Power Point; Google Apps;
Excellent customer services skills;
Excellent organizational skills;
Effective interpersonal skills to deal with a diverse public;
Ability to be discrete and maintain confidentiality;
Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
Ability to use a variety of office equipment such as a copier, fax machine, scanner, etc.
Ability to minimize errors with attention to detail;
Ability to establish and maintain effective working relationships with school system staff, students, parents, and community members.
Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers. The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.
Outbound Resolution & Education: Proactively initiate outbound communications to internal teams and external customers to expedite task completion, resolve complex issues, and educate users on established systems and processes. Inbound Diagnostics & Troubleshooting: Serve as the primary point of contact for incoming customer service calls, conducting thorough initial diagnostics and executing necessary actions to correct technical problems.
li>Exceptional customer service and interpersonal skills with the ability to communicate effectively, both verbally and in writing with end users in a pleasant and helpful manner in high stress situations. Associate degree or higher in information technology or related field; or high school diploma and relevant information technology certification(s)/training/years of experience in place of degree.
li>Orkin is financially stable and growing as the largest subsidiary of Rollins (NYSE: ROL), headquartered in Atlanta, GA. Our SeasonalCustomer Service Tele-Agents are key to supporting our field offices and customers alike.
li>Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection.
Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge.
li>Outbound Resolution & Education: Proactively initiate outbound communications to internal teams and external customers to expedite task completion, resolve complex issues, and educate users on established systems and processes. - Inbound Diagnostics & Troubleshooting: Serve as the primary point of contact for incoming customer service calls, conducting thorough initial diagnostics and executing necessary actions to correct technical problems.
b>Summary: Capitol Coffee Systems is seeking a detail-oriented and proactive Customer Service Representative to manage customer interactions and ensure a seamless experience for clients. Work Environment: The work is typically performed in a fast-paced office setting focused on teamwork and excellent customer service.
Raleigh, North Carolina30+ days ago
NOTE: The information within this posting is not all-inclusive and may be subject to change. We are seeking a sales-focused team member with a friendly, confident, and goal-driven personality that has availability on weekday mornings, specifically Tuesdays and Fridays.
ul>High School Diploma or equivalent with 2+ years of Counter Sales, Call Center or Customer Service experience; or Associates Degree with 1+ year of Counter Sales, Call Center or Customer Service experience. Research and source products for customers using a variety of tools, including calling sales centers to ensure product availability.
High School Diploma or equivalent with 2+ years of Counter Sales, Call Center or Customer Service experience; or Associates Degree with 1+ year of Counter Sales, Call Center or Customer Service experience . • Research and source products for customers using a variety of tools, including calling sales centers to ensure product availability.
We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
Morrisville, North Carolina30+ days ago
Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven Customer Service Professional – Windows who is responsible for providing frontline technical support for Windows-based systems in an enterprise environment. This role serves as the first point of contact for end users, delivering timely and effective support for hardware, software, and operating system issues while ensuring a high level of customer satisfaction.
Morrisville, North Carolina30+ days ago
Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven Customer Service Professional II – macOS who is responsible for providing intermediate to advanced technical support for Apple macOS-based systems within an enterprise environment. This role supports end users by troubleshooting hardware, software, and operating system issues, ensuring timely resolution of service requests, and maintaining high levels of customer satisfaction.
Morrisville, North Carolina30+ days ago
Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven Customer Service Professional – Warehouse who is responsible for supporting IT asset management operations through the receiving, tracking, staging, distribution, and lifecycle management of IT hardware assets. This role ensures accurate inventory control, timely fulfillment of equipment requests, and high-quality customer service to internal users and IT support teams.
Morrisville, North Carolina30+ days ago
Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven Customer Service Professional - Warehouse Team Lead who is responsible for overseeing warehouse operations supporting IT asset management, including receiving, inventory control, staging, distribution, and lifecycle management of hardware assets. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Morrisville, North Carolina30+ days ago
Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven Customer Service Professional - Windows (PC) Lead who is responsible for providing advanced technical support, leadership, and oversight of desktop support services in a Windows-based enterprise environment. This role serves as the senior escalation point for end-user issues, ensures high-quality customer service delivery, and supports the planning, evaluation, and implementation of hardware solutions aligned with organizational requirements.
Morrisville, North Carolina30+ days ago
This role supports end users by troubleshooting hardware, software, and operating system issues, while ensuring timely resolution of service requests and maintaining high levels of customer satisfaction. Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven Customer Service Professional II – Windows who is responsible for providing intermediate to advanced technical support for Windows-based systems within an enterprise environment.
p>Required Qualifications: - High School Diploma or equivalent with 2+ years of Counter Sales, Call Center, or Customer Service experience; or Associates Degree with 1+ year of Counter Sales, Call Center, or Customer Service experience. The ultimate goal ofthis role is to serve as a liaison between the company and its customers regarding product availability, delivery, order entry, order status, and problem resolution.
Morrisville, NC6 days ago
li>Drive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, and holding responsible parties accountable for results, review and ensure accurate delay coding. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
You will have the opportunity to work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide. Minimum of 100 mbps download/50 mbps upload or higher, high speed internet connection with the ability to hard wire directly to a modem.
li>Outbound Resolution & Education: Proactively initiate outbound communications to internal teams and external customers to expedite task completion, resolve complex issues, and educate users on established systems and processes. - Inbound Diagnostics & Troubleshooting: Serve as the primary point of contact for incoming customer service calls, conducting thorough initial diagnostics and executing necessary actions to correct technical problems.
p>Apply today and grow your career with Towne Properties-where we build great places to Live, Work, Shop & Play! Provide high-level administrative support, including reports, correspondence, and record management.