p/>Job Description
Summary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics. Hendrick Toyota Apex
Location: 1210 Laura Village Dr, Apex, North Carolina 27523.
Durham, North Carolina15 days ago
p>Summary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics. BMW of SouthpointLocation: 225 Kentington Drive, Durham, North Carolina 27713.
Service Desk Analyst Job Duties:* Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries* Receiving, logging and managing calls from internal staff via ticketing system, telephone and email* 1st, 2nd and 3rd line support - troubleshooting of IT related problems from in-house software to hardware, such as Laptops, PCs and Printers* Troubleshoot basic network issues such as MPLS and broadband issues* Escalate unresolved calls to the next level support team* Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner* To maintain a high degree of customer service for all support queries and adhere to all service management principles* Publishing support documentation to assist staff with requests for information & provide staff training if required* To arrange for external technical support where problems cannot be resolved in house.* Qualifications:* Associates Degree or higher in IT related field, or equivalent combination of certifications, education and experience* Minimum of 1 year of Help Desk/Customer Service experience required* Strong hardware & software technical troubleshooting experience required, with prior experience on enterprise systems preferred* Excellent verbal and written communication skills* Ability to multi-task in a fast paced, high pressure environment and ability to quickly learn new technologies as they are introduced* Ability to interact effectively with employees at all levels* Ability to help end users in stressful, hurried situationsIf you are interested in this role, please apply via the apply now link provided.
Job Title: IT Service Desk Analyst - Level 1Pay Rate: $26 - $28 / HrLocation: Raleigh, NC (onsite)Contract 6+ Months ZIP Code: 27609Keywords: #ITJobs #RTPNCJobs #DesksideTechJobs #ITSupportjobs - Level 1Job Description: The IT Service Desk Analyst will be primarily based out of the clients Raleigh office, with operations throughout the U.S., and will report directly to the Manager, IT Service Desk. Ability to move about inside the office to access file cabinets, office machinery, etc.* Ability to operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.*
Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidates work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer. This is a hands-on, highly collaborative position where you'll balance technical troubleshooting, customer service, and team leadership responsibilities-making a direct impact on teaching, learning, and research within the Pratt community.
p>With more than 35 years of continuous growth and industry experience, Allbridge supports technology in over one million rooms, in 8,000 properties, across North America and the Caribbean, including hotels, resorts, senior-living communities, condominiums, multifamily developments, and mixed-use properties. Troubleshoot issues with Windows 11 endpoints, Microsoft 365 (Outlook, Teams, SharePoint, OneDrive), Entra ID authentication (MFA, SSPR, Conditional Access), and Intune-managed devices.
Morrisville, NC16 days ago
p>As an ICT Service Desk Engineer, you will play a key role in ensuring that users across Ascom receive high-quality technical support. At Ascom, we are looking for an ICT Service Desk Engineer who wants to take ownership, grow professionally, and be part of a truly global IT operations environment.
p>While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: • Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. • Communication: Maintain clear and professional communication with all stakeholders, ensuring updates are provided in a timely manner and contain accurate information about accounts, billing, and financial inquiries, including proactive updates and being available to answer questions promptly.
Provide technical support via phone, chat, web, email, and in-person for accounts, networking, operating systems, enterprise apps, and supported software. Duke's Office of Information Technology (OIT) provides critical IT services supporting teaching, research, and operations across the university.
Morrisville, North Carolina18 days ago
As an ICT Service Desk Engineer, you will play a key role in ensuring that users across Ascom receive high-quality technical support. At Ascom, we are looking for an ICT Service Desk Engineer who wants to take ownership, grow professionally, and be part of a truly global IT operations environment.
Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.
Morrisville, NC8 days ago
Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
Raleigh, North Carolina16 days ago
ul style="min-height:1.5em">Own day-to-day service desk operations, hitting SLA, CSAT, and resolution-time targets across a hybrid human and AI workforce.
Design and refine escalation paths between AI agents and human engineers, deciding what agents handle end-to-end, what gets handed off, and how.
Wake Forest, NC3 days ago
Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.
Morrisville, NC7 days ago
Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
It’s the responsibility of the Member Service Receptionist's to work with the Program Director on fostering a culture of learning and development for both their Coaches and the Families that attend the center and delivering key business results such as sales performance and lowering member attrition. Typical schedule includes 3 weekday's and 2 weekend shifts with specific hours dependent on the needs of the center and supporting the Program Director on their 2 consecutive days off.
SpringHill Suites Raleigh Cary has an opening for an energetic and dynamic Guest Service Representative to work PT, flexible hrs AM & PM shifts. The growth and success of our portfolio will be possible by the contribution of our associates who will be recognized, grow and succeed with us.
Apex, North Carolina18 days ago
ul>Knowledge of Microsoft Office, specifically Microsoft Word, Excel, and Power Point; Google Apps;
Excellent customer services skills;
Excellent organizational skills;
Effective interpersonal skills to deal with a diverse public;
Ability to be discrete and maintain confidentiality;
Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
Ability to use a variety of office equipment such as a copier, fax machine, scanner, etc.
Ability to minimize errors with attention to detail;
Ability to establish and maintain effective working relationships with school system staff, students, parents, and community members.
li>Orkin is financially stable and growing as the largest subsidiary of Rollins (NYSE: ROL), headquartered in Atlanta, GA. Our SeasonalCustomer Service Tele-Agents are key to supporting our field offices and customers alike.
ul style="font-family:'calibri'">Inbound Diagnostics & Troubleshooting: Serve as the primary point of contact for incoming customer service calls, conducting thorough initial diagnostics and executing necessary actions to correct technical problems. Outbound Resolution & Education: Proactively initiate outbound communications to internal teams and external customers to expedite task completion, resolve complex issues, and educate users on established systems and processes.
li>Exceptional customer service and interpersonal skills with the ability to communicate effectively, both verbally and in writing with end users in a pleasant and helpful manner in high stress situations. Associate degree or higher in information technology or related field; or high school diploma and relevant information technology certification(s)/training/years of experience in place of degree.
Morrisville, North Carolina30+ days ago
div class="content">Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven Customer Service Professional – Warehouse who is responsible for supporting IT asset management operations through the receiving, tracking, staging, distribution, and lifecycle management of IT hardware assets.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Morrisville, North Carolina30+ days ago
div class="content">Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven Customer Service Professional – Windows who is responsible for providing frontline technical support for Windows-based systems in an enterprise environment.
- Ability to manage multiple tasks in a fast-paced environment .
Morrisville, North Carolina30+ days ago
div class="content">Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven Customer Service Professional II – macOS who is responsible for providing intermediate to advanced technical support for Apple macOS-based systems within an enterprise environment.
- Apple certifications (e.g., Apple Certified Support Professional – ACSP) .
Morrisville, North Carolina30+ days ago
div class="content">Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven Customer Service Professional II – Windows who is responsible for providing intermediate to advanced technical support for Windows-based systems within an enterprise environment.
- Experience troubleshooting hardware and software issues .
Morrisville, North Carolina30+ days ago
div class="content">Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven Customer Service Professional - Warehouse Team Lead who is responsible for overseeing warehouse operations supporting IT asset management, including receiving, inventory control, staging, distribution, and lifecycle management of hardware assets.
- Certifications in asset or inventory management (e.g., Certified Hardware Asset Management Professional – CHAMP).
Morrisville, North Carolina30+ days ago
div class="content">Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven Customer Service Professional - Windows (PC) Lead who is responsible for providing advanced technical support, leadership, and oversight of desktop support services in a Windows-based enterprise environment.
- Excellent customer service and communication skills .
ul>High School Diploma or equivalent with 2+ years of Counter Sales, Call Center or Customer Service experience; or Associates Degree with 1+ year of Counter Sales, Call Center or Customer Service experience. Research and source products for customers using a variety of tools, including calling sales centers to ensure product availability.
Raleigh, North Carolina30+ days ago
NOTE: The information within this posting is not all-inclusive and may be subject to change. We are seeking a sales-focused team member with a friendly, confident, and goal-driven personality that has availability on weekday mornings, specifically Tuesdays and Fridays.
Raleigh, North Carolina15 days ago
div class="col col-xs-7 description" id="job-description">Summary: Capitol Coffee Systems is seeking a detail-oriented and proactive Customer Service Representative to manage customer interactions and ensure a seamless experience for clients. Work Environment: The work is typically performed in a fast-paced office setting focused on teamwork and excellent customer service.
We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
You will have the opportunity to work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide. Minimum of 100 mbps download/50 mbps upload or higher, high speed internet connection with the ability to hard wire directly to a modem.
Morrisville, North Carolina23 days ago
We help our swimmers be safer, compete smarter, feel confident, and enjoy a life-long love of the sport. Preferred qualifications: Swim Lesson and/or competitive swimming experience: knowledge of the four basic strokes, teaching curriculum, and stroke progression.
p>Apply today and grow your career with Towne Properties-where we build great places to Live, Work, Shop & Play! Provide high-level administrative support, including reports, correspondence, and record management.
Morrisville, North Carolina30+ days ago
div class="content">Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven Customer Service Professional - macOS Team Lead who is responsible for leading the delivery of technical support and services for Apple macOS-based systems within an enterprise environment.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Morrisville, North Carolina30+ days ago
div class="content">Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven Customer Service Professional – macOS who is responsible for providing frontline technical support for Apple macOS-based systems in an enterprise environment.
- Ability to follow processes and document work accurately .
North Carolina, NC30+ days ago
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
As a Front Desk Clerk or Guest Services Clerk at Concord Hospitality, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure. Your proactive, responsive, and caring approach ensures guests feel welcomed and supported throughout their stay.
p>As a Front Desk Clerk or Guest Services Clerk at Concord Hospitality, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure. Your proactive, responsive, and caring approach ensures guests feel welcomed and supported throughout their stay.
Process guest payments, including cash, credit cards, and room charges, ensuring all transactions are handled securely and accurately. Communicate effectively with the Front Desk Manager and other team members regarding guest needs, special requests, and any operational issues.
Complete Company's training including but not limited to: new hire orientation, customer service network, safety, customer service clerk technical skills, floor monitor technical skills. This requires accurately and efficiently operating the cash register, providing various services at the customer service counter, and maintaining security and control of all funds in the cash register.
Complete Company's training including but not limited to: new hire orientation, customer service network, safety, customer service clerk technical skills, floor monitor technical skills. This requires accurately and efficiently operating the cash register, providing various services at the customer service counter, and maintaining security and control of all funds in the cash register.
Key Requirements and Technology Experience: Hardware Support: Server parts replacement (various) Ability to follow vendor RMA processes Application Support: Experience learning and supporting vendor and custom based applications; experience with Active Directory, SQL Technologies/Solutions: Microsoft, Cisco, Linux, VMWARE, SAN Storage, Voice Recording, Call Routing, IVR, routing/switching Must be able to multitask. Job ID: 18-56485 Key Responsibilities: This position will provide ticket management, triage and troubleshooting of Incident, Change and MACD tickets for all customers supported by the client Integrated Solutions Desk.
Fuquay Varina, NC23 days ago
The ideal candidate has prior experience in a medical office front desk role, strong customer service skills, and the ability to thrive in a fast-paced clinical environment. Utilize EMR and payment systems (NexTech, EMA, CareCredit, ALLE, PayJunction, ModMed Pay – training provided as needed).
Pittsboro, NC30+ days ago
Greet guests and complete the registration/check-in process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, and ensuring guests know the location of their room. As a Front Desk Representative, you will be providing excellence in service while checking guests in and out of the property and responding to inquiries regarding services throughout the duration of their stay.
Regularly calculates andor posts monies receipts guest accounts and other forms of credit using accurate proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations both in person and by telephone by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights increase occupancy and revenue.
p>• Customer Service experience is required, preferably in the hotel or related industry • College or High School diploma required • Hotel Experience is preferred • Ability to work at nights, weekends, and holidays • Requires strong command of English language to include speaking, reading, and writing. • Ability to learn quickly and work in fast-paced position with constant guest interaction • Ability to problem solve • Ability to lift, pull, and push moderate weights if necessary.
Raleigh, North Carolina15 days ago
div class="col col-xs-7 description" id="job-description">NeighborHealth Center is a faith-based Federally Qualified Health Center and is a private, non-profit 501(c)3 agency founded to meet the healthcare needs of the underserved in the Raleigh area.
Assessing staffing needs, training new staff, and performing staff evaluations.