218 Results for

Customer Service Desk Jobs in Raleigh, NC

Jobs

Durham, North Carolina

Full time

p>Summary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics. BMW of Southpoint

Location: 225 Kentington Drive, Durham, North Carolina 27713.

20 days ago

Apex, North Carolina

Full time

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Job Description

Summary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics. Hendrick Toyota Apex

Location: 1210 Laura Village Dr, Apex, North Carolina 27523.

14 days ago

Durham, NC

$59,829–$104,550 / year

Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidates work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer. This is a hands-on, highly collaborative position where you'll balance technical troubleshooting, customer service, and team leadership responsibilities-making a direct impact on teaching, learning, and research within the Pratt community.

20 days ago

Clayton, NC

$20–$22 / hour

Service Desk Analyst Job Duties:* Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries* Receiving, logging and managing calls from internal staff via ticketing system, telephone and email* 1st, 2nd and 3rd line support - troubleshooting of IT related problems from in-house software to hardware, such as Laptops, PCs and Printers* Troubleshoot basic network issues such as MPLS and broadband issues* Escalate unresolved calls to the next level support team* Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner* To maintain a high degree of customer service for all support queries and adhere to all service management principles* Publishing support documentation to assist staff with requests for information & provide staff training if required* To arrange for external technical support where problems cannot be resolved in house.* Qualifications:* Associates Degree or higher in IT related field, or equivalent combination of certifications, education and experience* Minimum of 1 year of Help Desk/Customer Service experience required* Strong hardware & software technical troubleshooting experience required, with prior experience on enterprise systems preferred* Excellent verbal and written communication skills* Ability to multi-task in a fast paced, high pressure environment and ability to quickly learn new technologies as they are introduced* Ability to interact effectively with employees at all levels* Ability to help end users in stressful, hurried situationsIf you are interested in this role, please apply via the apply now link provided.

30+ days ago

Raleigh, NC

$26–$28 / hour

Job Title: IT Service Desk Analyst - Level 1Pay Rate: $26 - $28 / HrLocation: Raleigh, NC (onsite)Contract 6+ Months ZIP Code: 27609Keywords: #ITJobs #RTPNCJobs #DesksideTechJobs #ITSupportjobs - Level 1Job Description: The IT Service Desk Analyst will be primarily based out of the clients Raleigh office, with operations throughout the U.S., and will report directly to the Manager, IT Service Desk. Ability to move about inside the office to access file cabinets, office machinery, etc.* Ability to operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.*

30+ days ago

Raleigh, NC

p>With more than 35 years of continuous growth and industry experience, Allbridge supports technology in over one million rooms, in 8,000 properties, across North America and the Caribbean, including hotels, resorts, senior-living communities, condominiums, multifamily developments, and mixed-use properties.

Troubleshoot issues with Windows 11 endpoints, Microsoft 365 (Outlook, Teams, SharePoint, OneDrive), Entra ID authentication (MFA, SSPR, Conditional Access), and Intune-managed devices.

23 days ago

Morrisville, North Carolina

p class="MsoNormal">At Ascom, we are looking for an ICT Service Desk Engineer who wants to take ownership, grow professionally, and be part of a truly global IT operations environment.

As an ICT Service Desk Engineer, you will play a key role in ensuring that users across Ascom receive high-quality technical support.

23 days ago

Durham, NC

Provide technical support via phone, chat, web, email, and in-person for accounts, networking, operating systems, enterprise apps, and supported software. Duke's Office of Information Technology (OIT) provides critical IT services supporting teaching, research, and operations across the university.

26 days ago

Raleigh, NC

p>As an ICT Service Desk Engineer, you will play a key role in ensuring that users across Ascom receive high-quality technical support.

At Ascom, we are looking for an ICT Service Desk Engineer who wants to take ownership, grow professionally, and be part of a truly global IT operations environment.

21 days ago

Raleigh, North Carolina

Strong Level 1 engineers here grow into automation, escalation engineering, and specialist tracks fast, because the routine work keeps getting handed to the agents and the interesting work keeps landing on your desk. Your job is to handle the cases that need judgment, escalate cleanly when they don't fit, and feed every recurring issue back to the people building the agents.

2 days ago

Wake Forest, NC

Full time

Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed .

9 days ago

Morrisville, NC

Part time

Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed .

13 days ago

$30.98–$40 / hour

p>While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to:

• Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. • Communication: Maintain clear and professional communication with all stakeholders, ensuring updates are provided in a timely manner and contain accurate information about accounts, billing, and financial inquiries, including proactive updates and being available to answer questions promptly.

30+ days ago

Raleigh, North Carolina

We're building a managed service provider where AI agents handle the bulk of frontline IT work, and humans run the system that makes that possible. Design and refine escalation paths between AI agents and human engineers, deciding what agents handle end-to-end, what gets handed off, and how.

21 days ago

Raleigh, NC

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.

27 days ago

Durham, NC

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

1 day ago

Raleigh, NC

$91,000–$321,500 / year

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. You will be responsible for identifying and mitigating potential risks that could impact an organization''s operations and objectives, developing business strategies to navigate risks in a rapidly changing business environment.

6 days ago

RALEIGH, NC

It’s the responsibility of the Member Service Receptionist's to work with the Program Director on fostering a culture of learning and development for both their Coaches and the Families that attend the center and delivering key business results such as sales performance and lowering member attrition. Typical schedule includes 3 weekday's and 2 weekend shifts with specific hours dependent on the needs of the center and supporting the Program Director on their 2 consecutive days off.

30+ days ago

Raleigh, NC

It's the responsibility of the Member Service Receptionist's to work with the Program Director on fostering a culture of learning and development for both their Coaches and the Families that attend the center and delivering key business results such as sales performance and lowering member attrition.

Typical schedule includes 3 weekday's and 2 weekend shifts with specific hours dependent on the needs of the center and supporting the Program Director on their 2 consecutive days off.

Today

Chapel Hill, North Carolina

Operate and assist applicable members with the use of equipment, tanning, HydroMassage, Total Body Enhancement, and other amenities while making sure all applicable processes and procedures are adhered to. This position may work outside of regularly scheduled shift hours to include mornings, evenings, weekends, and overnight as required.

30+ days ago

Raleigh, North Carolina

30+ days ago

Raleigh, North Carolina

30+ days ago

Durham, North Carolina

21 days ago

Durham, North Carolina

30+ days ago

Durham, North Carolina

30+ days ago

Durham, North Carolina

30+ days ago

Raleigh, North Carolina

30+ days ago

Apex, North Carolina

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Knowledge of Microsoft Office, specifically Microsoft Word, Excel, and Power Point; Google Apps;

Excellent customer services skills;

Excellent organizational skills;

Effective interpersonal skills to deal with a diverse public;

Ability to be discrete and maintain confidentiality;

Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;

Ability to use a variety of office equipment such as a copier, fax machine, scanner, etc.

Ability to minimize errors with attention to detail;

Ability to establish and maintain effective working relationships with school system staff, students, parents, and community members.

23 days ago

Cary, NC

Outbound Resolution & Education: Proactively initiate outbound communications to internal teams and external customers to expedite task completion, resolve complex issues, and educate users on established systems and processes. Inbound Diagnostics & Troubleshooting: Serve as the primary point of contact for incoming customer service calls, conducting thorough initial diagnostics and executing necessary actions to correct technical problems.

30+ days ago

Raleigh, NC

li>Exceptional customer service and interpersonal skills with the ability to communicate effectively, both verbally and in writing with end users in a pleasant and helpful manner in high stress situations.

Associate degree or higher in information technology or related field; or high school diploma and relevant information technology certification(s)/training/years of experience in place of degree.

30+ days ago

Cary, NC

Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers.

The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.

Today

Cary, NC

li>Outbound Resolution & Education: Proactively initiate outbound communications to internal teams and external customers to expedite task completion, resolve complex issues, and educate users on established systems and processes.

Inbound Diagnostics & Troubleshooting: Serve as the primary point of contact for incoming customer service calls, conducting thorough initial diagnostics and executing necessary actions to correct technical problems.

1 day ago

Raleigh, North Carolina

We are seeking a sales-focused team member with a friendly, confident, and goal-driven personality that has availability on weekday mornings, specifically Tuesdays and Fridays. Working for Goldfish Swim School will allow you to provide children and families with necessary life skills to combat the ever-growing drowning statistics.

30+ days ago

Raleigh, NC

b>Summary: Capitol Coffee Systems is seeking a detail-oriented and proactive Customer Service Representative to manage customer interactions and ensure a seamless experience for clients. Work Environment: The work is typically performed in a fast-paced office setting focused on teamwork and excellent customer service.

Today

Raleigh, NC

Remote

strong>We have a FAST PACED, fully remote Customer Contact Center with dedicated inbound and outbound sales, customer service, retention, chat, and a bilingual team.

Minimum of 100 mbps download/50 mbps upload or higher, high speed internet connection with the ability to hard wire directly to a modem.

Today

Raleigh, NC

$12–$18 / hour

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Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection.

Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge.

Today

Raleigh, NC

High School Diploma or equivalent with 2+ years of Counter Sales, Call Center or Customer Service experience; or Associates Degree with 1+ year of Counter Sales, Call Center or Customer Service experience . • Research and source products for customers using a variety of tools, including calling sales centers to ensure product availability.

1 day ago

Raleigh, NC

High School Diploma or equivalent with 2+ years of Counter Sales, Call Center or Customer Service experience; or Associates Degree with 1+ year of Counter Sales, Call Center or Customer Service experience. Research and source products for customers using a variety of tools, including calling sales centers to ensure product availability.

12 days ago

Morrisville, North Carolina

Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven Customer Service Professional - Warehouse Team Lead who is responsible for overseeing warehouse operations supporting IT asset management, including receiving, inventory control, staging, distribution, and lifecycle management of hardware assets. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.

30+ days ago

Morrisville, North Carolina

Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven Customer Service Professional II – macOS who is responsible for providing intermediate to advanced technical support for Apple macOS-based systems within an enterprise environment. This role supports end users by troubleshooting hardware, software, and operating system issues, ensuring timely resolution of service requests, and maintaining high levels of customer satisfaction.

30+ days ago

Morrisville, North Carolina

Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven Customer Service Professional – Warehouse who is responsible for supporting IT asset management operations through the receiving, tracking, staging, distribution, and lifecycle management of IT hardware assets. This role ensures accurate inventory control, timely fulfillment of equipment requests, and high-quality customer service to internal users and IT support teams.

30+ days ago

Morrisville, North Carolina

Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven Customer Service Professional – Windows who is responsible for providing frontline technical support for Windows-based systems in an enterprise environment. This role serves as the first point of contact for end users, delivering timely and effective support for hardware, software, and operating system issues while ensuring a high level of customer satisfaction.

30+ days ago

Morrisville, North Carolina

Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven Customer Service Professional - Windows (PC) Lead who is responsible for providing advanced technical support, leadership, and oversight of desktop support services in a Windows-based enterprise environment. This role serves as the senior escalation point for end-user issues, ensures high-quality customer service delivery, and supports the planning, evaluation, and implementation of hardware solutions aligned with organizational requirements.

30+ days ago

Morrisville, North Carolina

This role supports end users by troubleshooting hardware, software, and operating system issues, while ensuring timely resolution of service requests and maintaining high levels of customer satisfaction. Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven Customer Service Professional II – Windows who is responsible for providing intermediate to advanced technical support for Windows-based systems within an enterprise environment.

30+ days ago

Raleigh, NC

p>Required Qualifications:

High School Diploma or equivalent with 2+ years of Counter Sales, Call Center, or Customer Service experience; or Associates Degree with 1+ year of Counter Sales, Call Center, or Customer Service experience. The ultimate goal ofthis role is to serve as a liaison between the company and its customers regarding product availability, delivery, order entry, order status, and problem resolution.

Today

Raleigh, NC

Remote

You will have the opportunity to work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide.

Minimum of 100 mbps download/50 mbps upload or higher, high speed internet connection with the ability to hard wire directly to a modem.

29 days ago

Morrisville, NC

$36–$37.50 / hour

li>Drive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, and holding responsible parties accountable for results, review and ensure accurate delay coding.

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

6 days ago

Cary, NC

li>Outbound Resolution & Education: Proactively initiate outbound communications to internal teams and external customers to expedite task completion, resolve complex issues, and educate users on established systems and processes.

Inbound Diagnostics & Troubleshooting: Serve as the primary point of contact for incoming customer service calls, conducting thorough initial diagnostics and executing necessary actions to correct technical problems.

Today

Raleigh, NC

p>As a Front Desk Clerk or Guest Services Clerk at Concord Hospitality, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure.

Share Front Desk Clerk on LinkedIn Tweet Front Desk Clerk Share Front Desk Clerk on Facebook Share Front Desk Clerk via Email.

4 days ago

Raleigh, NC

$18–$21 / hour

p>Apply today and grow your career with Towne Properties-where we build great places to Live, Work, Shop & Play!

Provide high-level administrative support, including reports, correspondence, and record management.

30+ days ago

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Customer Service Desk Jobs in Raleigh, NC

Guest Services Hendrick Automotive Group Corporate

FT Guest Services Hendrick Automotive Group Corporate

Service Desk Team Lead Duke University

Service Desk Analyst Belcan

IT Service Desk Analyst - Level 1 Belcan

Service Desk Engineer III (Hybrid - Raleigh) Allbridge

ICT Service Desk Engineer Ascom

Service Desk Analyst II Duke University

ICT Service Desk Engineer Global Operations · US Raleigh Ascom Holding AG

Service Desk Engineer Titan

Patient Service/Front Desk Coordinator MyEyeDr.

Patient Service/Front Desk Coordinator Part Time MyEyeDr.

Accounting Service Desk Specialist DLA Piper LLP (US)

AI-Native Service Desk Manager Titan

Patient Service/Front Desk Coordinator MyEyeDr Inc

Patient Service/Front Desk Coordinator Part Time MyEyeDr Inc

R&I Managed Services Deals Desk Senior Manager PricewaterhouseCoopers LLP

Member Services / Front Desk Receptionist ( Cary & Raleigh Location ) KidStrong Raleigh

Member Services Front Desk Receptionist Cary Raleigh Location KidStrong Raleigh

Member Services Rep Front Desk Excel Fitness

Member Services Rep Front Desk - Overnight Excel Fitness

Member Services Rep Front Desk - Opener Excel Fitness

Member Services Rep Front Desk--Part Time (Saturdays 4pm-10pm, Mondays 3pm-10pm, Wednesdays/Thursdays 4pm-10pm, Fridays 11am-5pm) Excel Fitness

Member Services Rep Front Desk--Weekend Part Time (Friday-Sunday 7AM-1PM) Excel Fitness

Member Services Rep Front Desk--Full Time 1st Shift--Sundays through Thursdays 6am-2pm Excel Fitness

Member Services Rep Front Desk--Weekend Part Time (Friday-Sunday 3pm-9pm, Tuesdays 6am-1pm) Excel Fitness

Member Services Rep Front Desk - Evenings Excel Fitness

Clerical Assistant - Student Services Front Desk & In School Suspension Wake County Public School System

Call Center Customer Service Professional - IV Ampcus Incorporated

Customer Service Agents Leader Communications Inc

Customer Service Engineer Worldwide TechServices

Call Center Customer Service Professional - IV Ampcus

Sales & Customer Service Representative Wake Forest

Customer Service Representative Capitol Coffee

Customer Service Agent_Seasonal Orkin

Automotive Customer Service Advisor Pep Boys

Customer Service Representative Gemaire Group

Customer Service Representative Gemaire Distributors LLC

Customer Service Professional II - Warehouse Team Lead Computer World Services

Customer Service Professional II - macOS Computer World Services

Customer Service Professional - Warehouse Computer World Services

Customer Service Professional - Windows Computer World Services

Customer Service Professional (CSP) Windows Team Lead Computer World Services

Customer Service Professional II - Windows Computer World Services

Customer Service Representative Gemaire Distributors

Customer Service Agent_Seasonal Orkin LLC

Supervisor Customer Service - RDU Southwest Airlines Co

Call Center Customer Service Professional - IV The Judge Group

Front Desk Clerk Hyatt Hotels Corp

Customer Service Administrator - $18-$21/hr Towne Properties Asset Management Co

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