362 Results for

Customer Service Consultant Jobs in Irving, TX

Customer Service Representative II

Sparks Group

Grand Prairie, TX

Job Summary/Company: Sparks Group has partnered with a Global leader in Aviation seeking a Customer Service Representative II to sit in their office located in a Dallas Suburb near DFW. If you have 5 years of experience in logistics, technical or customer support areas and have both Strong Microsoft Office or Google Workspace this is the ideal role for you.

1 day ago
Customer Service Representative

CornerStone Staffing

$13.5

Lewisville, TX

As the first line of support for customers navigating garage door systems and wireless device setup, your expertise ensures smooth, informed assistance and excellent customer experience. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners.

13 days ago
Bilingual Customer Service Representative – Utility Billing

CornerStone Staffing

$17.5 - $17.82

Mesquite, TX

The Customer Service Representative supports city hall utility operations by handling billing inquiries, accepting payments, and providing front-line assistance to residents. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners.

8 days ago
Customer Service Representative (Work From Home)

Spade Recruiting

$50000 - $60000

Dallas, TX

In this role, you’ll connect directly with union members and their families to help them better understand benefit programs designed to support their financial security. We’re looking for driven, people-focused individuals who want to grow within a stable, well-supported organization.

Today
Retail Customer Service Associate

FedEx

Irving, TX

The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.

7 days ago
Customer Service Representative (Temporary)

CornerStone Staffing

$17.82

Dallas, TX

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Role Impact: This temporary position supports daily lobby operations during a period of staffing shortage.

5 days ago
Pricing Consultant

TTEC

$110000 - $120000

Dallas, TX

Additionally, the Pricing Consultant plays a key role in the support of business leaders by providing analysis and context on proposed deals resulting in great exposure to our Senior Vice Presidents and Executive Committee. This position is responsible for reviewing and coordinating pricing to new and existing clients within TTEC’s BPO segments with a primary focus on advising Sales, Finance and Operational leadership on details related to engagement pricing.

12 days ago
Industry Technical Consultant

Ecolab Inc.

$135400 - $203000

Dallas, TX

As an Industry Technical Consultant, you will be primarily responsible for troubleshooting and solving complex clients’ problems, training technical audiences, recommending operational efficiency improvements for our clients’ utility systems and validating new innovative technologies. Collaborate with R&D and Marketing on Innovation projects, from ideation to launch, by completing Phase Gate milestones such as refining value propositions, defining operational savings, creating technical documentation, and educating internal and external stakeholders.

1 day ago
Customer Service Representative (Office and Administrative Support)

Fowers Point S Tire & Auto Service

$30 - $34

Dallas, TX

The successful candidate will be responsible for assisting customers, addressing inquiries, resolving complaints, and ensuring a positive customer experience. We are looking for a friendly and professional Customer Service Representative to join our team.

6 days ago
Sales Consultant

DRB Homes

Fort Worth, TX

Build rapport with prospective buyers, determine buyer's housing needs and interests, demonstrate our model home and/or inventory homes and lots based on the prospect's needs. Develop a thorough knowledge of home features, options pricing, and design center selections and effectively communicate those to prospects and buyers.

24 days ago
Sales Consultant - East/Downtown Dallas

Sysco

Lewisville, TX

Bachelor's degree in Business, Sales, Marketing, Hospitality, Culinary Arts or related discipline OR HSD/GED and 3 years Restaurant Management, B2B or outside sales experience, or equivalent relatable experience including completion of the Sysco Sales Internship. Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, processing credits, and pick-up requests, preparing sales quotes and menu suggestions, and filing reports.

1 day ago
Inside Sales Rep - Lease Consultant

CornerStone Professional

$230800

Allen, TX

As an Inside Sales Representative / Lease Consultant, you will be instrumental in securing lease agreements by engaging and converting landlord leads into signed deals. You'll manage the full sales lifecycle-from first contact to final documentation-while benefiting from a warm lead funnel and high earning potential.

7 days ago
Service Advisor

AutoNation Chrysler Dodge Jeep Ram North Richland Hills

North Richland Hills, TX

The Service Advisor is responsible for building strong customer relationships: greet and consult customers on service needs, perform a thorough vehicle walk-around inspection, sell and up-sell services, update customers on services, field all live service calls, and take ownership of the customer experience. AutoNation Chrysler Dodge in North Richland Hills, TX is looking for Service Advisors . to join our industry leading Service Team!

1 day ago
Sales Representative

KingShield Sales

$84000 - $120000

Fort Worth, TX

Sales Executive | Sales Associate | Sales Consultant | Customer Service Representative | Collections Agent | Brand Ambassador | Inside/Outside Sales | Sales Advisor | Telecommunications | Business Development Representative. This is your chance to develop your skills with top-tier training, warm leads, and a supportive team environment.

8 days ago
D365 Customer Engagement (CE) Functional Consultant

Diverse Linx

Dallas, TX

Facilitates the customer s decision-making process and develops the functional design document that will drive the development process (if modifications/customisations are required, either to processes or to the Microsoft Dynamics CE application.). The ideal candidate will specialise in delivering Dynamics 365 CE solutions that address business challenges and optimise customer relationship management processes.

30+ days ago
Call Center Customer Service Representative - Sales (Hybrid)

AT & T

$15 - $17.41

Richardson, TX

You will need verified internet service (secure, reliable, and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection). As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you’ll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.

30+ days ago
Customer Success Consultant

Blyss Journeys

Fort Worth, Texas

In this role, you will act as a trusted point of contact, guiding clients through available options while maintaining a strong focus on satisfaction, accuracy, and proactive communication. The Customer Success Consultant partners directly with clients to coordinate personalized experiences and ensure a seamless, well-managed planning process from start to finish.

29 days ago
Financial Services Customer Service Representative (FULL-TIME)

MCI Careers

Dallas, TX

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

30+ days ago
Financial Services Customer Service Representative (FULL-TIME)

MCI

Dallas, TX

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

30+ days ago
Aviation Front Desk Customer Service Representative - Full T

Atlantic Aviation

Plano, TX

Front Desk Customer Service Representative Responsibilities Provide customers with professional service and assistance Making hotel and catering reservations for inbound and outbound aircraft Processing customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer service/hospitality experience High school diploma or GED certificate 18 years of age A valid state driver's license Ability to comprehend and perform basic math calculations We maintain a drug-free workplace and perform pre-employment substance testing. Aviation Front Desk Customer Service Representative - Full Time JobAspen, CO Apply Now Why You'll Love This Aviation Front Desk Customer Service Representative Job*Must be a Colorado resident at the time of application*$1,200 Monthly Housing Allowance (before taxes) for all employees at our ASE location as part of our Atlantic Habitat Program.

30+ days ago
*POSITION FILLED* frog - 2024 Campus, Associate Consultant | Customer Transformation

Capgemini

Dallas, TX

With its strong 50-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering, and platforms. Located in offices and creative studios around the world, including brands like frog, Cambridge Consultants, Synapse and Purpose, its 10,000 strong team combines strategy, technology, data science and creative design with deep industry expertise and insights.

30+ days ago
Bilingual Customer Service Representative

Florida One Insurance

$42600 - $92000

Dallas, TX

You'll kick off your morning by checking emails and voicemails before diving into assisting clients-addressing inquiries about policies, processing changes, and managing claims in both English and Spanish. Whether you're fielding calls or welcoming walk-in customers, your role is pivotal in ensuring every client feels informed, supported, and valued.

30+ days ago
customer service representative

Covance Latinoamérica

$50 - $55

Dallas, TX

In your role as a Customer Service Representative, your goal should always be to deliver the best customer service experience possible, keeping our clients happy. You'll need to be a quick thinker who can keep your cool even in the face of stressful situations with customers.

30+ days ago
Customer Service Representative

U-Haul

Mckinney, TX

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

30+ days ago
Business Services Consultant - Denton

Career Team

$45000 - $55000

Denton, TX

The Company collects Personal Information to use or disclose as appropriate to: (1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information: Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location.

28 days ago
Business Services Consultant

Career Team

McKinney, TX

The Company collects Personal Information to use or disclose as appropriate to: (1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information: Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location.

30+ days ago
Senior Service Management Consultant - ServiceNow Business Analyst / ATF Test Lead

Capgemini

Dallas, TX

Ensure all process related deliverables to customers are complete, consistent, high quality, on time and deliver valued outcomes Design and document user acceptance test scripts to validate that the solution provided meets the operational requirements of our customer Collaborate and contribute to the organization to support continuous improvement of our team’s abilities to deliver meaningful and timely engagements for our customers Maintain a high level of knowledge in ServiceNow products, processes, best practice, capabilities, and features. • Strategic Portfolio Management Document, communicate and validate business, functional design, and process requirements throughout the customer engagement Garner a thorough understanding of our customer’s as-is environment and identify areas of process/platform improvement in order to recommend solutions that gain process efficiencies, improve long-term platform sustainability, and increase adoption rates.

30+ days ago
Bilingual Customer Service Representative

IDR

Plano, TEXAS

The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. This role involves working within the customer care sector, focusing on providing excellent service to commercial clients through various communication channels.

8 days ago
Sales & Customer Service Representative

Silver Star Recruiting

Dallas, TX

As a Sales & Customer Service Representative, you’ll be the face of the company—connecting with customers, understanding their needs, and helping them find the right solutions. We’re a fast-growing sales and marketing firm in the heart of Dallas, and we’re all about results, relationships, and creating an unbeatable team culture.

30+ days ago
Customer Service Representative - FT

Dal-Tile

Plano, Texas

Dal-Tile has more than 9,500 employees in North America and sells its products through a network of more than 300 company-owned sales service centers, stone slabyards and design studios that service a robust network of trade customers. About Dal-Tile:Dal-Tile is the largest manufacturer and marketer of ceramic, porcelain, glass and metal tile as well as natural stone, large format slab and countertop products used in residential and commercial spaces across North America.

1 day ago
Acumatica Senior Field Services Consultant (Remote)

NexTec Group

$90000 - $130000

Dallas, TX

Consistently recognized on of the top 100 VARs by Bob Scott and Accounting Today, we have the biggest and most experienced Sage team in the industry with multiple Sage awards throughout the years and our Acumatica team is a Gold-certified partner, a President's Club member, and Partner of the Year for 2025. Complete assigned tasks independently and may collaborate with project manager to assign tasks to others according to team members' skill sets and within alignment of the Statement of Work, Business Process Review (BPR) documentation, and NexTec methodology.

30+ days ago
Business Development & Customer Service Representative - Industrial / Manufacturing

GTN Technical Staffing

$60000 - $70000

Haltom City, TX

The role involves developing and delivering compelling presentations and proposals to potential clients while working closely with engineering and operations teams to ensure accurate quoting and lead-time estimates. Our client is a leading U.S.-based manufacturer specializing in high-quality aluminum and zinc die castings, with integrated CNC machining and assembly services.

6 days ago
Customer Service Representative - Bilingual Spanish

Richard Ramirez - State Farm Agency

DALLAS, TEXAS

Why Youll Love Working With Us: Dynamic & Supportive Team: Join a close-knit group that celebrates achievements, supports your growth, and fosters a positive, inclusive environment. Your Role as a Customer Service Representative: Youll be the heartbeat of our agencybuilding strong, lasting customer relationships while delivering expert insurance advice tailored to their needs.

30 days ago
Customer Service Representative

Dallas Plumbing

Dallas, TX

If you’re an experienced Customer Service Representative who thrives in a fast-paced call center environment and enjoys helping customers with care and confidence, we’d love to connect! If you’re looking for a company that values professionalism, teamwork, and taking great care of both customers and employees, you’re in the right place.

30+ days ago
Customer Service Representative (Bilingual)

U-Haul

Dallas, TX

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

26 days ago
Customer Service Representative

PetSuites

$12

Fort Worth, TX

PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations.

4 days ago
Customer Service Representative

PetVet Care Centers

$15 - $18

Dallas, TX

With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

15 days ago
Customer Service Representative (Bilingual)

Community Choice Financial Family of Brands

Irving, Texas

Our Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You’ll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.

30+ days ago
Customer Service Representative

Hioki USA Corporation

Plano, Texas

This role is primarily focused on supporting sales order (SO) and purchase order (PO) management, coordinating shipments, and managing customer communications in accordance with established workflows and policies. Initiate "SO Ack" communications as a high-priority action at the beginning of the business day when additional information (e.g., Purchase Order, shipping questions, tax information) is required after delivery or lead-time updates.

30+ days ago
Experienced Customer Service Representative

Jeff Ivy District Manager

$40000 - $50000

Southlake, TX

Our district is growing, and we are recruiting for a dedicated, driven individual to join our growing team as an experienced Full-Time Customer Service Representative. As a customer service rep, you will be giving back to your community every day by assisting customers with the coverage to fit their unique needs.

30+ days ago
Customer Service Representative

Darron Beard-Farmers Insurance Agency

$30000 - $65000

Arlington, TX

Accurately document all customer interactions and actions taken in the agency management system. Monitor late payments and cancellation notices and take appropriate action to retain customers.

30+ days ago
Customer Service Representative

Mitchell Angeles Farmers Insurance

$45000 - $65000

River Oaks, TX

This role is responsible for assisting clients with policy inquiries, processing changes, and ensuring a high level of service that strengthens client relationships and retention. We are seeking a detail-oriented and customer-focused Insurance Customer Service Representative to support our agencys daily operations.

14 days ago
Personal Auto UW Assistant and Customer Service Representative

Lonestar

Richardson, TX

We realize the strength of teamwork and its ability to join individuals together and push and pull each other, with a synergy that can only be found in groups of good people sharing ideas. To provide a high level of customer service, delivering timely responses to agents on quotes, endorsements and renewals.

30+ days ago
Bilingual Insurance Customer Service Portuguese or Spanish

Oliveira Insurance Agency

$35000 - $60000

LEWISVILLE, TX

As the first point of contact for our valued clients, youll play a vital role in supporting policyholders, resolving issues, processing changes, and ensuring our clients feel heard and taken care of. As a Customer Service Representative, youll be the first point of contact for our existing clients ensuring their questions are answered, their policies are serviced accurately, and they feel genuinely cared for.

Today
Customer Service Representative - Plano

Career Team

$42000 - $44000

Plano, TX

The Company collects Personal Information to use or disclose as appropriate to: (1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information: Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location.

30+ days ago
Bank Customer Service Representative

MCI Careers

Dallas, Texas

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

30+ days ago
Contact Center Customer Service Representative

MCI Careers

Addison, Texas

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

30+ days ago
Salesforce Service Cloud Consultant

TechDigital

Coppell, TX

Design solutions using Cases, Omni Channel, CTI, Lightning Console, Knowledge. Basic understanding of integrations (REST APIs, CTI, email to case).

30 days ago
Insurance Customer Service Representative

Aaron Reeves - State Farm Agency

KELLER, TEXAS

Aaron Reeves State Farm Agency is seeking a professional and detail-oriented Insurance Customer Service Representative to assist customers with policy service, account support, and general insurance inquiries. The role offers predictable office hours with flexibility in scheduling based on responsibilities and agency needs.

30+ days ago
Customer Service Representative

Pro Line Products Inc

$50000 - $55000

Dallas, TX

The Customer Service Representative serves as a liaison between the company and customers by addressing customers’ needs and concerns to help develop and maintain long-term partnerships. The Customer Service Representative consistently works to develop a thorough understanding of the company’s products and services to better upsell and cross-sell to clients.

10 days ago