Customer Service Consultant Jobs in Boston, MA

p>About our Government Sector Services Team:

EisnerAmper provides assurance, advisory and outsourcing services to hundreds of governmental clients, including federal, state, local and county/parish governmental entities, municipalities, public retirement systems, school boards and districts and more.

EisnerAmper provides a full scope of services to large programs, including those funded for federal relief to recover from significant declared disasters (ARPA, CARES, FEMA PA/IA and HUD-CDBG/CDSG) and large federally funded infrastructure, housing and energy programs (IIJA, IRA, EPA, etc.).

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. Get To Know The Team: SS&C Eze provides premier global investment technology to support the front, middle and back-office designed to optimize operational and investment alpha throughout the entire investment process.

li>EisnerAmper provides a full scope of services to large programs, including those funded for federal relief to recover from significant declared disasters (ARPA, CARES, FEMA PA/IA and HUD-CDBG/CDSG) and large federally funded infrastructure, housing and energy programs (IIJA, IRA, EPA, etc.). This role is ideal for someone with familiarity with Federal Emergency Management Agency (FEMA) funded initiatives, including the Public Assistance, Individual Assistance, Hazard Mitigation, and Building Resilient Infrastructure and Communities programs and experience supporting complex programs in a compliance- or finance-related role.

Overview:

The Mid-Market HR Services Consultant is a dedicated HR Services seller who partners directly with MidMarket Sales Representatives to increase the attachment, adoption, and revenue of Paychex HR Services solutions.

In this role, you will work closely with Solution Architects, Business Analysts, Project Managers, QA Engineers, scientists, analysts, and other customer stakeholders to understand laboratory processes, configure software solutions, and deliver successful outcomes. This is an exciting opportunity to work on a wide variety of projects, utilizing BIOVIA and Dassault Systèmes software products to help customers gain valuable insights from their scientific data and maximize the value of their technology investments.

Here is how the candidate will contribute:

10+ years of experience in the planning, design and implementation of complex networks as part of a large enterprise network team, or within the professional services or network integration environments.

Location:Alpharetta, Georgia, Bloomington, Minnesota, Boston, Massachusetts, Chicago, Illinois, Kirkwood, Missouri, Los Angeles, California, New York, New York, Philadelphia, Pennsylvania, San Francisco, California.

p>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard.

p>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercards security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and.

  Drive key client engagements across a range of industries and types of consulting projects, acting as a participant in, and overseeing quality across authorizations, fraud, and chargeback payments projects.

p>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercards security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and.

  Communication and Presence: Excellent written and verbal communication skills in client-facing situations, positioning Mastercards solutions as high value solutions in sales and delivery conversations to achieve positive outcomes.

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: + Abide by Mastercard’s security policies and practices; + Ensure the confidentiality and integrity of the information being accessed; + Report any suspected information security violation or breach, and. • Credit Risk Focus: This role will serve as an advisor and go-to person for credit risk management, leading credit risk management consulting engagements, supporting sales and product development/refinement as needed, and focused on knowledge sharing and development of team members.

In this role, you will work closely with client-side pricing and leadership teams to develop data-based models that inform strategic business decisions, as well as software and product development activities. These fully-integrated solutions provide ultra-fast ROI and are designed to transform how global insurers and banks are run by unlocking value across all facets of the business.