1,091 Results for

Customer Service Assistant Jobs in Massachusetts

Jobs

New!

BELMONT, MA3 days ago

Full-time
Employee

High School diploma or vocational/technical training in secretarial science, office management or in a related field with one to three (1-3) years of progressively responsible secretarial and administrative support experience, plus experience working with computers; working with the public and responding to customer service requests or any equivalent combination of education, training, and experience is required. All applicants are required to complete a Town application form, available from the Town’s website, www.belmont-ma.gov, by emailing humanresources@belmont-ma.gov, calling (617) 993-2740 or by visiting the Human Resources Department at the Belmont Town Hall.

North Chelmsford, MA24 days ago

$20–$26 Per Hour

Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.

New!

Boston, MA4 days ago

$55,000–$65,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Across Massachusetts, Rhode Island, and beyond, healthcare providers—including physicians, medical practice groups, hospitals, and long-term care facilities—rely on us to provide strategic, robust defense in complex and high-stakes claims.

New!

Concord, MA5 days ago

$75,000–$85,000 Per Year

Social Service functions include but are not limited to: supervising social service staff, direct services, advocacy, counseling, service coordination, education, in-servicing, policy and program development and community relations. The Assistant Director of Social Services will abide by and practice according to the company's Social Service Policies and Procedures Manual, State and Federal guidelines and the National Association of Social Workers' "Code of Ethics".

Boston, MA24 days ago

$40–$40 Per Hour
Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a financial services firm in Boston, is seeking aN Administrative Assistant for a 3+ month assignment supporting senior leaders in a professional, fast-paced office environment.

Boston, MA10 days ago

$30–$30 Per Hour
Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

Boston, MA29 days ago

$25–$27 Per Hour
Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

Boston, MA17 days ago

$24–$24 Per Hour
Part-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

New!

Boston, Massachusetts1 day ago

$26.44–$29.57
Full-time

This position serves as the first point of contact for clients, visitors, and personnel, ensuring a welcoming and professional environment, while also managing document production, mail services, and general office support. The Guest/Office Services Specialist is a client-facing role responsible for delivering exceptional front-of-house service while supporting core office services operations.

Boston, MA19 days ago

Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a successful digital auto platform based in Boston, MA, is seeking a Product Support Representative to support the Consumer Support Operations team and will be responsible for handling escalated support issues.

Weston, MA30+ days ago

$103,200–$113,200 Per Year
Full-time
Employee

This is a test job with title as - Sales Assistant Manager

Edgartown, MA11 days ago

Team ManagementPlans, directs and manages staffing and development of employees by effectively communicating company strategic goals; conducting effective and timely performance appraisals; ensures all required training for employees is completed. Operational Efficiency Responsible for completing the weekly productivity and service planners and coordinating efforts with the Service and Delivery Coordinators through a weekly call; drives employee productivity and meets or exceeds performance metrics for delivery and service.

Brookline, MA19 days ago

$22–$23 Per Hour
Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

New!

Burlington, MA2 days ago

$27–$35 Per Hour
Full-time

Join Uline as an Administrative Assistant supporting our Boston sales team as we continue to grow as a top distributor of shipping, industrial and packaging materials. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations and 17 sales offices.

Boston, MA17 days ago

$17.94–$17.94 Per Hour
Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

New!

Andover, MA1 day ago

$23–$25 Per Hour

Our client is seeking a detail-oriented and professional Customer Support Representative to support dental and orthodontic practices by handling customer inquiries, order intake, and communication regarding laboratory services. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Devens, MA19 days ago

$24–$27 Per Hour
Temporary
Contractor
Full-time

Keeps physical file storage in order and assists with the boxing of paper records at the end of the fiscal year and organizing boxes to be sent off-site for storage. Uses Microsoft Office products and Adobe Acrobat routinely to track progress, organize paperwork and communicate.

Boston, MA7 days ago

$50,000–$60,000

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

Quincy, MA7 days ago

$60,000–$80,000 Per Year

We’re looking for a highly organized, proactive Office Manager who thrives in a fast-paced, customer-focused environment and knows how to keep people, processes, and systems running smoothly. You’ll support our CSR and Lead Specialist teams, oversee office and facility management, handle customer escalations, and ensure our internal systems are efficient and effective.

Lynnfield, MA20 days ago

$60,287–$66,986

Maintain leadership presence to include, effectively managing the floor, driving sales, having the right team in the right place, proper scheduling, ensuring proper opening and closing procedures are performed daily as MOD (Manager on Duty). As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations.

Burlington, MA25 days ago

$66,316–$73,684

Brockton, MA8 days ago

With over 3000 employees in offices across the country from clinical to support staff - we are united in our mission to create happy, healthy smiles through providing high quality dental care in a fun, compassionate environment. Participate in morning huddles (hey, even ask to run one!), let your peers know how much you appreciate them, highlight great examples of customer focus, collaboration etc.

Springfield, MA8 days ago

With over 2,500 employees in offices across the country from clinical to support staff - we are united in our mission to create happy, healthy smiles through providing high quality dental care in a fun, compassionate environment. Participate in morning huddles (hey, even ask to run one!), let your peers know how much you appreciate them, highlight great examples of customer focus, collaboration etc.

Boston, MA12 days ago

Remote

$25.40–$25.40 Per Hour

This role ensures accurate and timely processing of application materials, delivers high-quality customer service to applicants and their families, helps facilitate the preparation of international admissions and immigration documents. Provide high-level support to the international admissions team, to include responding to inquiries from international students, families, and school counselors.

New!

Methuen, MA3 days ago

Ardor Health Solutions is a Fortune Ranked, award-winning, expanding company that has also recently been ranked the 20th Largest Allied Staffing Firm in the Nation by Staffing Industry Analysts (SIA) and by Fortune`s Great Places to Work Surveys several years in a row. Posted job title: PTA RehabAbout Ardor Health SolutionsArdor Health Solutions formed in 2001 and remains a privately held medical staffing business owned and operated by the same family.

Melrose, MA13 days ago

Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. Our neurosurgery team provides hope and healing to patients living with nervous system conditions through the development and implementation of comprehensive neurosurgical treatment plans tailored to our patients' goals, comfort and well-being.

Andover, MA9 days ago

Full-time
Employee

Andover, MA9 days ago

Full-time
Employee

Littleton, MA9 days ago

Full-time
Employee

Experience with ServiceTitan software is a plusProficiency in Microsoft Office (Word, Excel, Outlook)Previous experience in a customer service or call center environmentStrong problem-solving and critical-thinking skillsExcellent verbal and written communication skillsFamiliarity with CRM systems and customer account management toolsHigh attention to detail with strong data entry accuracy. Handle high-volume inbound and outbound customer callsProvide prompt, professional, and courteous customer serviceAddress customer inquiries, resolve issues, and escalate when necessaryAccurately enter and update customer information in company systemsMaintain detailed records of customer interactionsCollaborate with internal teams to ensure timely issue resolution.

New!

Middleton, MAToday

Full-time
Employee

This role is responsible for scanning, organizing, renaming, uploading, and digitally separating electronic files while maintaining accuracy and efficiency in a fast-paced environment. Our client is a leading environmental solutions provider focused on water, waste, and energy services that drive sustainability and resource recovery.

Boston, MA9 days ago

Full-time
Employee

Boston, MA9 days ago

Full-time
Employee

Provide administrative and project support to team members, including preparing materials using tools such as PowerPoint, Excel, Canva, and AdobeCreate presentations, reports, visuals, and other supporting documents as neededGather, compile, and organize data from internal systems and external sourcesTake initiative to support high-priority projects; identify issues and communicate solutions or escalate when appropriateRespond to inquiries in a timely and professional manner, providing accurate information and support. 0–2 years of experience in administrative, marketing, or communications rolesStrong written and verbal communication skills with excellent attention to detailHighly organized with strong time management and multitasking abilitiesAbility to work effectively in a fast-paced, team-oriented environmentDemonstrated problem-solving, decision-making, and analytical skills.

Quincy, MA9 days ago

Full-time
Employee

New!

Peabody, MA6 days ago

$20–$23 Per Hour

Your Responsibilities as an Office ProfessionalCustomer contacts and Scheduling - you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals . Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners.

New!

Bedford, MA3 days ago

$20.05–$35 Per Hour

Work requires the following motions: bending, twisting, squatting, and reaching* Exposure to FDA approved cleaning chemicals* Exposure to temperatures <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit* Ability to work in a wet and cold environment.* You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service).

Boston, MA18 days ago

$18–$27 Per Hour

We are seeking a motivated and friendly Entry-Level Customer Service Assistant to support daily customer interactions, appointment coordination, and administrative operations. We are committed to delivering exceptional customer care while maintaining healthy, clean, and visually appealing outdoor spaces.

Sudbury, Massachusetts30+ days ago

$19.40–$25.20 Per Hour

Overview: The Assistant Customer Service Manager provides support to the front end by assisting the Customer Service Manager in overseeing the daily front end operations of the store and ensuring customer satisfaction by providing skill development and on-the-job training for all front end associates. Loud noise, slippery floor surface, hazardous equipment (mechanical moving parts), contact with sharp objects, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust fumes, sprays, and hazardous cleaning solutions.

New!

Boston, MA3 days ago

$44,000–$50,000 Per Year

The Customer Service Assistant will support daily customer service operations while representing Hype Tier's commitment to quality and efficiency. As we continue expanding, we are seeking driven professionals who are committed to excellence, problem-solving, and meaningful customer interactions .

New!

Sudbury, MA3 days ago

$20.05–$35 Per Hour

Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food topeople living within food deserts, alleviating poverty in developing countries, and so much more.

New!

Ayer, MA3 days ago

The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance .

New!

Framingham, MA3 days ago

$15–$17 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

Lee, MA30+ days ago

Ayer, MA30+ days ago

Boston, MA8 days ago

Full-time

This role serves as a coordination hub between field engineers, operations, leadership, vessel partners, and internal stakeholders to ensure accurate scheduling, documentation, compliance, and communication across all deployments. Project & Continuous Improvement SupportSupport special projects, process improvements, and system implementations related to field services operations and customer success.

New!

Norwood, MA3 days ago

Job Summary: The Front Desk Representative promotes quality customer service, processes sales and registrations, and is responsible for representing the company in a positive image as they will lead in growing Goldfish Swim School's member base. We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights.

NORTH ANDOVER, MA16 days ago

Your responsibilities will include organizing electronic workpapers and incoming information, answering emails and phone calls, scheduling appointments, and organizing and performing a variety of administrative functions. We are looking for a motivated, outgoing, and very organized Administrative Assistant to join our growing firm with the goal of providing excellent customer service to our clients.

Falmouth, Massachusetts30 days ago

$15.10–$19.34 Per Month

The Department of Agriculture, Conservation and Forestry, Bureau of Parks and Lands Division, is recruiting staff to fill a Seasonal (20 Weeks) Customer Representative Assistant I position, located at Mackworth Island State Park. No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day.

New!

Westwood, MA3 days ago

The Customer Service Representative must have strong analytical, reasoning and negotiating skills, and must be courteous, tactful and exercise patience in dealing with customers, the general public and interfacing departments under difficult circumstances. Receives and processes service outage inquiries and emergency calls from customers, police and fire departments, public officials, and processes information from other company departments relative to outage situations.

Pittsfield, MA30+ days ago

Screens incoming phone calls for medical staff members and ensures prompt attention to any message left for medical staff members to ensure return phone calls are made on the same day received. Follows up on the outcome of call reminders, reschedules clients promptly, and accurately updates the client’s file with the alternate outcome.

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Customer Service Assistant Jobs in Massachusetts

ADMINISTRATIVE ASSISTANT II - OFFICE OF BUILDING & PLANNING Town of Belmont

Customer Service Representative Hajoca Corporation

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Assistant Director of Social Services Care One

Administrative Assistant Beacon Hill Staffing Group

Temporary Administrative Assistant Beacon Hill Staffing Group

Bilingual Administrative Assistant (English/Spanish) Beacon Hill Staffing Group

Part-Time HR Administrative Assistant Beacon Hill Staffing Group

Guest/Office Services Specialist Reed Smith US

Customer Service Representative Beacon Hill Staffing Group

Sales Assistant Manager Towne, Corwin and Weissnat

Assistant Territory Manager AmeriGas Propane, Inc.

Leasing Assistant Beacon Hill Staffing Group

Administrative Assistant - Sales Uline

Data Entry Assistant Beacon Hill Staffing Group

Customer Service Representative- Andover, MA Nesco Resource

Administrative Assistant 804 Technology

Talent Assistant Vaco LLC

Office & Csr Manager Trust 1 Services

Assistant Store Manager - All Modern - Wayfair Specialty Retail Stores Wayfair

Assistant Store Manager, Joss & Main Burlington, MA Wayfair

Travel Part-time Orthodontic Assistant ($2,000 Sign-On Bonus) Cortland Dental & Braces - a Benevis company

Orthodontic Assistant Cortland Dental & Braces - a Benevis company

Assistant Program Coordinator Careers Integrated Resources Inc

Travel Physical Therapy Assistant - $1,248 per week Ardor Health Solutions

Neurosurgeon - Melrose, MA Tufts Medicine

SAP Customer Service Representative Company Confidential

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Middleton Medwaste - Administrative Assistant Eclaro

Legal Administrative Assistant - 2nd shift Company Confidential

Real Estate Administrative Assistant Company Confidential

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Office Assistant/Customer Service Representative Mr. Handyman

Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager) Whole Foods

Entry-Level Customer Service Assistant Draftomat

Customer Service- Assistant Manager Roche Bros. Supermarkets

Customer Service Assistant Alphabe Insight

Customer Service Associate Team Leader (Front End Support Assistant Manager) Whole Foods

Customer Service Representative (CSR) Domino's Pizza LLC

Full Time Customer Service Representative U Haul

Customer Service Representative (CSR) Burlington Vt North Ave Domino's

Customer Service Representative (CSR) Ayer MA Domino's

Administrative Assistant – Field Operations and Customer Support Sea Machines

Front Desk Customer Service Representative Goldfish Swim School

Administrative Assistant/Client Service Representative Flaherty & Company LLC

Customer Representative Assistant I - Seasonal (20 Weeks) - Mackworth Island State Park State of Maine

Customer Service Representative EverSource

Medical Assistant - Child and Community Behavioral Health Services Brien Center for Mental Health

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