Quality Manager Rotating Machinery ServicesQuality ManagerChicopee, MA$110,000–$120,000Full timeThe goal was to provide turbomachinery operators with unparalleled service built on established relationships, solid engineering, and technical expertise backed by responsiveness, competitive pricing, and lead times. Review and approve inspection reports, first article inspection reports (FAIRs), and material certifications; ensure documentation is complete and traceable before components are released.
shift manager - Store# 15703, HYANNIS, CHRISTMAS TREE PROMENADE Starbucksshift manager - Store# 15703, HYANNIS, CHRISTMAS TREE PROMENADEHyannis, MA$22.04–$24.7901961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
Newshift manager - Store# 03434, PITTSFIELD Starbucksshift manager - Store# 03434, PITTSFIELDPittsfield, MA$20.69–$23.2801961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
Field Operation Manager - Pest Elim Ecolab Inc.Field Operation Manager - Pest ElimWorcester, MA$77,900–$117,000 / yearAs a Field Operations Manager, you will develop and lead a team of Service Specialists who provide pest detection, elimination, and prevention solutions to restaurants, hospitals, hotels, retail stores, food and beverage plants, schools, nursing homes, and other commercial establishments. Take an active role in hiring, assessing, and developing associates to become the next leaders at Ecolab while emphasizing on customer retention, growing existing accounts & maintaining a high level of customer satisfaction.
shift manager - Store# 59326, FOXBORO, PATRIOT PLACE Starbucksshift manager - Store# 59326, FOXBORO, PATRIOT PLACEFoxboro, MA$22.04–$24.7901961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
Manager, SAP S4 Public Cloud P2R/EPPM Lead KPMGManager, SAP S4 Public Cloud P2R/EPPM LeadBoston, MA$145,350–$253,230 / yearQualifications: Minimum of six years of recent external management consulting experience, including at least Two full lifecycle SAP S/4HANA Public Cloud implementation with core responsibility for Enterprise Portfolio and Project Management (EPPM), demonstrating the ability to support stakeholder engagement and contribute to business and delivery outcomes. Responsibilities: Lead Enterprise Portfolio and Project Management (EPPM) workstreams within SAP S/4HANA Public Cloud transformation programs, supporting customer, internal, and investment project scenarios across Project to Result (P2R) and Professional Services environments, and participating in implementation lifecycle activities and solution reviews.
Manager, Global Mobility Services KPMGManager, Global Mobility ServicesBoston, MALicensed CPA, JD/LLM, or Enrolled Agent, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Work with KPMGs extensive network of specialists; enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions.
Newshift manager - Store# 07602, MARSHFIELD Starbucksshift manager - Store# 07602, MARSHFIELDMarshfield, MA$22.04–$24.7901961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
Newshift manager - Store# 07553, LEXINGTON, MA Starbucksshift manager - Store# 07553, LEXINGTON, MALexington, MA$23.96–$26.9501961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
Newshift manager - Store# 00872, 350 NEWBURY Starbucksshift manager - Store# 00872, 350 NEWBURYBoston, MA$23.96–$26.9501961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
Newshift manager - Store# 00874, NATICK Starbucksshift manager - Store# 00874, NATICKNatick, MA$23.96–$26.9501961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
Newshift manager - Store# 02950, SOUTHBOROUGH Starbucksshift manager - Store# 02950, SOUTHBOROUGHSouthborough, MA$22.04–$24.7901961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
Newshift manager - Store# 00876, WINCHESTER, GRAB & GO Starbucksshift manager - Store# 00876, WINCHESTER, GRAB & GOWinchester, MA$23.96–$26.9501961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
Newshift manager - Store# 07804, Starbucks - Children's Hospital Starbucksshift manager - Store# 07804, Starbucks - Children's HospitalBoston, MA$23.96–$26.9501961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
Newshift manager - Store# 09463, 84 STATE STREET Starbucksshift manager - Store# 09463, 84 STATE STREETBoston, MA$23.96–$26.9501961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
Newshift manager - Store# 07550, TWO ATLANTIC AVENUE Starbucksshift manager - Store# 07550, TWO ATLANTIC AVENUEBoston, MA$23.96–$26.9501961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
Newshift manager - Store# 07364, MASSACHUSETTS AVENUE-ARLINGTON Starbucksshift manager - Store# 07364, MASSACHUSETTS AVENUE-ARLINGTONArlington, MA$23.96–$26.9501961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
Newshift manager - Store# 09913, WESTFORD VALLEY MARKETPLACE Starbucksshift manager - Store# 09913, WESTFORD VALLEY MARKETPLACEWestford, MA$22.04–$24.7901961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
shift manager - Store# 68803, Watertown, Arsenal Yards Starbucksshift manager - Store# 68803, Watertown, Arsenal YardsWatertown, MA$23.96–$26.9501961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
Manager, Cloud Engineer - Terraform KPMGManager, Cloud Engineer - TerraformBoston, MAQualifications: Minimum five years of recent experience in IT infrastructure technology management and architecture including IaaS/PaaS/DevOps cloud transformation programs and infrastructure automation, prior system/storage; admin/engineering experience and consulting experience; four years of cloud strategy, migration, and transformation leadership including cloud services (IaaS/PaaS) implementation & migration, including Azure or AWS. Additional desirable experience in infrastructure automation and instrumentation (Unix Admin, Scripting / Programming Capabilities, SDLC Process Knowledge), Unified Communications, Collaboration, Database/application server architecture, network, information security, GenAI, RAG.
NewManager, International Tax (NYM) KPMGManager, International Tax (NYM)Boston, MA$107,160–$226,320 / yearBachelor's degree from an accredited college/university; masters in Taxation, JD, and/or LLM (with a concentration in tax) preferred; Licensed CPA, EA or JD/LLM, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Responsibilities: Direct multinational enterprises on business decisions, such as where to locate and operate, choice of entity, how to optimize supply chains, and how to access and mobilize capital to fund global operations, considering a multinational's tax risk profile, global effective tax rate, and cash posture; in advising clients, professionals will prepare and review complex tax models illustrating multinational entities attributes, effective tax rate, and cash tax expense.
Manager, IT M&A - Due Diligence, Integration, and Separation KPMGManager, IT M&A - Due Diligence, Integration, and SeparationBoston, MA$146,775–$267,030 / yearQualifications: Minimum five years of recent experience in technology/business consulting, or a combination of consulting and technology roles, with demonstrated involvement in IT transformation projects supporting IT-focused M&A projects: system integration/separation, platform migration, IT architecture modernization, outsourcing of IT operations, or regulatory technology implementation. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.
NewVeterinary Hospital Manager CVCA FraminghamVeterinary Hospital ManagerFramingham, MA$80,000–$90,000Champion the Client Experience: You'll ensure every client and pet receives exceptional service, proactively addressing concerns to build lasting community relationships. Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.
Newshift manager - Store# 08958, MEDWAY Starbucksshift manager - Store# 08958, MEDWAYMedway, MA$22.04–$24.7901961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
Veterinary Hospital Manager CVCA WalthamVeterinary Hospital ManagerWaltham, MA$80,000–$90,000We provide the latest diagnostic tools necessary to manage advanced cardiac disease, giving you the ability to practice at the highest possible level of veterinary medicine in a facility equipped for precision care. Whether you aim to become a credentialed technician, expand your leadership skills, or specialize further in complex cardiology cases, we have programs tailored to help you meet those career goals.
NewManager/Senior Manager, International Tax - Transactions KPMGManager/Senior Manager, International Tax - TransactionsBoston, MA$107,160–$238,165 / yearCandidates with international corporate tax experience should have previous experience with several of the following common international tax planning areas: outbound transactional structuring, Subpart F and 954(h), inbound transactional structuring, check the box principles, U.S. tax treaty research and interpretation, repatriation strategies, intellectual and intangible property planning, structured finance, base shifting, FSC/EIE, foreign tax credit planning, transfer pricing, and international mergers and acquisitions. Bachelor's degree from an accredited college/university; Licensed CPA, JD/LLM or EA, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list.
Program Manager, Senior - TS DCS CorpProgram Manager, Senior - TSBedford, Massachusetts$90,220–$180,000 / yearThe C2ISR Division provides worldwide life cycle support across the spectrum of the C2ISR capabilities-based enterprise; including supply, distribution, materiel management, acquisition, system engineering and maintenance, financial planning and budgeting, security, flight test, and contracting functions. EPASS support is required to execute the major GNS programs in support of the C2ISR Division, to include AF DCGS Network Infrastructure Transformation (NIT), Extended Tether Program (ETP), and Global Command and Control System – Air Force Infrastructure (GCCS-AF (I)).
NewStrategic Sourcing Manager AthenahealthStrategic Sourcing ManagerBoston, MA$93,000–$159,000We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
Configuration Manager, Senior - Secret DCS CorpConfiguration Manager, Senior - SecretBedford, Massachusetts$90,220–$140,000 / yearDCS has an exciting opportunity for a Senior Configuration Manager providing support to the Air Force Life Cycle Management Center-Ground Base Air Defense Sensor division (AFLCMC/ESG). Support engineering assessments and maintain documentation required for audits such as Physical Configuration Audits (PCA) and Functional Configuration Audits (FCA).
NewTerritory Sales and Service Representative Ecolab Inc.Territory Sales and Service RepresentativeNorthampton, MA$64,600–$96,800 / yearBuilding on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. You will serve as the face of Ecolab, managing your territory, servicing laundry and dish machines, dispensing equipment and systems, and selling new solutions for our customers to help achieve our mutual goal of a cleaner, safer & healthier environment for all.
Senior Customer Experience Manager (CXM) – Strategic Maven AGISenior Customer Experience Manager (CXM) – StrategicBoston, MassachusettsFounded in July 2023 by executives from HubSpot, Google and Stripe, Maven builds conversational AI agents capable of delivering accurate, autonomous support that delights customers at scale. Partner with customers to drive meaningful adoption of our platform, consumption of contracted volumes, identifying opportunities to scale usage and expand into new teams or use cases.
FT CUstomer Experience Manager The Michaels Companies IncFT CUstomer Experience ManagerMA$17–$22.70 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Experience Manager Full Time The Michaels Companies IncCustomer Experience Manager Full TimeMA$16–$22.20 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: • leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Experience Manager - Full Time The Michaels Companies IncCustomer Experience Manager - Full TimeHadley, MA$17–$22.70 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Store - HADLEY, MADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.
FT Customer Experience Manager The Michaels Companies IncFT Customer Experience ManagerMA$16–$22.20 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Experience Manager - 8303 Swansea, MA Five Below IncCustomer Experience Manager - 8303 Swansea, MASwansea, MAAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
Customer Experience Manager Five Below IncCustomer Experience ManagerMarlborough, MAAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
Senior Customer Experience Manager (CXM) - Strategic Maven AGI IncSenior Customer Experience Manager (CXM) - StrategicBoston, MAFounded in July 2023 by executives from HubSpot, Google and Stripe, Maven builds conversational AI agents capable of delivering accurate, autonomous support that delights customers at scale. Partner with customers to drive meaningful adoption of our platform, consumption of contracted volumes, identifying opportunities to scale usage and expand into new teams or use cases.
Product Manager, Sales & Customer Experience EF Education First LtdProduct Manager, Sales & Customer ExperienceBoston, MA$90,000–$110,000 / yearJobs to Be Done, User Story Mapping, and Opportunity Solution Trees) to uncover root problems and drive alignment • Skilled at stakeholder management across multiple functions and levels of the organization • Analytical mindset with experience using data and experimentation to guide decisions • Highly action-oriented with a track record‑ of driving change in complex environments • Excellent communication, facilitation, and collaboration skills • Experience with CRM platforms (Salesforce preferred) and comfort working with legacy system constraints and migration and modernization scenarios • Ability to think in systems and data models-you understand how objects, fields, and workflows connect across platforms (e.g. Product Manager, Sales & Customer Experience | Careers at EFCloseMenuHomeWelcome to EFProgramsSee everything we doOfficesFind an office near youAbout usWho we areCareersJoin the teamHomeWelcome to EFProgramsSee everything we doOfficesFind an office near youAbout usWho we areCareersJoin the teamAll jobsCareersAll jobsLocationsJob categoriesWorking at EFWe are EF blogMoreAll jobsLocationsJob categoriesWorking at EFWe are EF blogAll jobsTechnologyProduct Manager, Sales & Customer Experience.
Senior Manager of Customer Experience SunoSenior Manager of Customer ExperienceBoston, MassachusettsWe are backed by leading investors including Bond Capital, Menlo Ventures, Lightspeed Venture Partners, IVP, Forerunner, Union Square Ventures, Alkeon, Quiet, Matrix Partners, Schroders Capital and, NVentures (venture arm of NVIDIA). Hands-on work operating tiered support models across distinct customer segments, including free and paid subscribers, enterprise or API clients, and high-profile creators or artists, with a strong sense of when and how to escalate and how to calibrate the experience for each tier.
Manager Digital Customer Experience Grand CircleManager Digital Customer ExperienceBoston, MassachusettsHeadquartered in Boston, MA, with more than 45 offices globally, over two million travelers have explored the world with our award-winning brands: Grand Circle Cruise Line, Overseas Adventure Travel, and Grand Circle Travel. In addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include: Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on-site gym access, holistic wellness sessions, and group fitness classes.
NewCustomer Experience Manager MongoDB IncCustomer Experience ManagerBoston, MA$106,000–$208,000 / yearLeverage AI, natural language processing, sentiment analysis, and emerging technologies to identify trends, themes, friction points, and root causes across surveys, support interactions, customer conversations, and other feedback channels. You will be responsible for developing a comprehensive customer listening strategy, leveraging both structured and unstructured customer signals to uncover friction, identify opportunities, and measure customer sentiment at scale.
Senior Customer Experience Operations Manager Definitive Healthcare, USSenior Customer Experience Operations ManagerBoston, MA$98,000–$145,000 / yearIn 2024 and 2025, we earned multiple workplace honors, including Built In's 100 Best Places to Work in Boston (both years), a Stevie Bronze Award for Great Employers, and recognition as a Great Place to Work in India. Headquartered just outside of Boston, Massachusetts, Definitive Healthcare operates across North America, Europe, and India, supporting a growing global client base of more than 2,400 customers since our founding in 2011.
Business Development Manager, Customer Experience Center Thermo Fisher Scientific IncBusiness Development Manager, Customer Experience CenterMA$103,100–$154,700 / yearREQUIREMENTS • Advanced Degree plus 6 years of experience, or Bachelors Degree plus 8 years of experience in business development, licensing, or strategic partnership experience in life sciences/biotech industry • Preferred Fields of Study: business, life sciences, engineering, or related field • Professional certifications in business development, project management, or related areas advantageous • Demonstrated success in identifying, evaluating and completing complex business deals • Strong understanding of scientific/technical concepts and ability to translate into business opportunities • Excellent analytical skills for market assessment, financial modeling, and strategic planning. SKILLS & ABILITIES • Strong communication and presentation abilities for engaging with senior stakeholders • Effective negotiation and relationship-building capabilities across internal/external partnerships • Experience managing projects in collaborative organizations with multiple stakeholders • Proficiency with CRM systems, business analytics tools, and Microsoft Office suite • Ability to travel up to 40-50% as required for customer/partner meetings • Bilingual language skills valuable • Strategic mindset with strong business acumen • History of meeting or exceeding revenue and business development targets • Collaborative approach with ability to influence and build consensus.
Assistant Store Manager - Customer Experience PetSmart LLCAssistant Store Manager - Customer ExperienceMAPetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
Manager, Customer Experience Strategic Initiatives Nexamp IncManager, Customer Experience Strategic InitiativesBoston, MA$120,000–$145,000 / yearLead change management for strategic initiatives across Customer Experience and Marketing, developing adoption strategies and stakeholder engagement plans that drive successful implementation while preserving existing customer-facing workflows and service continuity. What we're looking for: Nexamp is seeking a Manager of CX Strategic Initiatives to shape and operationalize strategic priorities across Customer Experience and Marketing by driving alignment among senior leaders and ensuring focus on the highest-impact initiatives.
Customer Experience & Service Transformation Advisory Manager Accenture PlcCustomer Experience & Service Transformation Advisory ManagerBoston, MAYou understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.
Manager Digital Customer Experience Grand Circle LLCManager Digital Customer ExperienceBoston, MA$110,000–$125,000 / yearHeadquartered in Boston, MA, with more than 45 offices globally, over two million travelers have explored the world with our award-winning brands: Grand Circle Cruise Line, Overseas Adventure Travel, and Grand Circle Travel. In addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include: Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on-site gym access, holistic wellness sessions, and group fitness classes.
Customer Experience, Program Manager | Central & Northeast Region iRhythm Holdings IncCustomer Experience, Program Manager | Central & Northeast RegionMARemote$115,000–$149,000 / yearCollaborate closely with CX Senior Manager peers, with iRhythm area sales leadership and cross-functional team members such as EHR Integration Managers, Key Account Managers, Revenue Cycle Billing Managers, Clinical Operations and Customer Service to effectively meet the needs of our customers and drive adoption of the Zio service. Partner with key stakeholders (Director + VP of Cardiovascular Service Line, Population Health, Chief of Cardiology + EP, etc.) within large health systems to align on goals and success metrics of cardiac programs, identify challenges with the current cardiac monitoring program, and recommend solutions that enable health systems to optimize their program.
Senior Customer Experience Operations Manager Definitive Healthcare CorpSenior Customer Experience Operations ManagerFramingham, MA$98,000–$182,000 / yearIn 2024 and 2025, we earned multiple workplace honors, including Built In's 100 Best Places to Work in Boston (both years), a Stevie Bronze Award for Great Employers, and recognition as a Great Place to Work in India. What our Employees are saying about us on Glassdoor: "Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed.".