Richmond, Virginia30+ days ago
You will be responsible for managing service appointments, providing accurate estimates, and ensuring timely and efficient completion of vehicle repairs and maintenance.
Key Responsibilities:
Greet customers and assist with their service needs
Schedule service appointments and coordinate with the service team
Provide accurate estimates for repair and maintenance services
Communicate with customers about their vehicle's status and any additional services needed
Ensure timely and efficient completion of all service work
Maintain accurate records of service orders and customer interactions
Address and resolve any customer concerns or complaints promptly
Promote additional services and maintenance programs to customers
Collaborate with the parts and service team to ensure a seamless service experience
Qualifications:
Previous experience as a Service Advisor or in a customer service role, preferably in the automotive industry
Strong communication and interpersonal skills
Excellent organizational and time management abilities
Ability to work in a fast-paced environment and handle multiple tasks
Proficient in using computer systems and software related to automotive service
Knowledge of automotive repair and maintenance processes is a plus
Valid driver's license and clean driving record
Benefits:
Competitive salary and commission structure
Health, dental, and vision insurance
Paid time off and holidays
Ongoing training and professional development opportunities
Friendly and supportive work environment
$65,000 - $120,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Job Title: Service Advisor
Company: Mercedes-Benz of Richmond; Murgado Automotive Group
Location: Richmond, VA
Job Type: Full-time
About Us:
At Mercedes-Benz of Richmond, we are committed to providing exceptional service to our customers.
This is a great opportunity for someone who thrives in a highly consultative, fast-evolving environment and enjoys working cross-functionally with prospective and existing customers, customer success, and leadership teams. Develop and deliver strategic consulting engagements that enhance customer experience (CX) strategies, actively engage cross-functional stakeholders, and equip teams to maximize the value of Gainsight solutions.
Builds relationships and serves customer needs via phone and chat in an efficient, high-quality manner ensuring the best possible customer experience. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of the position, if the accommodation does not impose an undue hardship that would require significant difficulty or expense.
Prior service advisor experience is required; heavy equipment or heavy-duty background preferred. Proactively update customers on repair status, estimate changes, and pickup timing.
Midlothian, Virginia30+ days ago
p>- Proven experience delivering outstanding customer satisfaction as a Service Advisor, Assistant Lane Manager, or Service Consultant is essential. Kia in Midlothian, VA, is currently seeking a highly organized, multitasking, detail-oriented, and motivated Service Advisor.
p>In this role, you can expect to: • Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded • Have extensive knowledge of the products we sell and the services we provide • Have strong suggestive selling skills to help generate revenue • Ability to influence in a professional manner while displaying high integrity • Write detail and process pay out Work Orders and OTC transactions • Properly write up an ETA (Estimated Time of Arrival) • Secure Purchase Orders • Prepare and communicate quotes to customers • Source parts from outside vendors and coordinate delivery • Prepare end of shift drop and shift report • Understand various payment types • Ensure the cleanliness of service counters, showroom, and customer restrooms • Maintain the safety of both our customers and team members. We require:
• High School Diploma or GED • Good verbal and written communication skills • Previous cashier and customer service experience, and experience in repair or parts shop preferred • Presents self in a professional manner to customers, management, and coworkers • Strong suggestive selling skills • Basic computer skills • Ability to work flexible hours, including nights, weekends, and some holidays in interior and exterior conditions • A valid drivers license.
Mechanicsville, VA29 days ago
The EPG Field Service Advisor is responsible for communicating with internal and external customers to gather information regarding equipment issues and providing repair status updates while repairs are in progress; opening/processing work orders in an efficient and timely manner using thorough details on customer requests/complaints to ensure technician understanding and customer satisfaction. Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring an Electric Power Generation (EPG) Field Service Advisor in Richmond, Virginia.
Richmond, Virginia10 days ago
p style="text-align:inherit">Actively source, deepen, grow and retain client relationships by providing distinctive and personalized investment advice, covering a wide range of products and solutions that are driven by clients' individual goals, risk tolerances and best interests. 3. Develop and maintain a profitable level of securities and insurance sales by executing on opportunities identified through external networking and internal referrals, ensuring alignment to the client segmentation model and the client's best interests.
p style="margin:0in;font-size:12pt;font-family:'aptos' , sans-serif">Our Culture: Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers.
p>General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Please review the following job description:
Actively source, deepen, grow and retain client relationships by providing distinctive and personalized investment advice, covering a wide range of products and solutions that are driven by clients'' individual goals, risk tolerances and best interests.
Colonial Heights, VA30+ days ago
Be a Talent Ambassador Being a brand advocate by valuing the members experience in the TBC area and modeling high quality service and products developing influencing and inspiring others for working in a style that is respectful supportive and team oriented understanding the roadblocks and assisting in training team members. Respect the Individual: Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent.
Combination of classroom, training lab, branch locations, and field visits . Partner with manufacturers to stay current on new equipment and technologies (overnight travel may be required).
Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. Benefits available for hourly Crew:
- Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection.
Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. Benefits available for hourly Crew:
- Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection.
In this role, you’ll serve as a trusted advisor to clients—helping them plan, book, and manage trips while providing exceptional service from start to finish. We’re looking for a detail-oriented, people-loving Customer Service Travel Agent who is passionate about creating unforgettable travel experiences.
Richmond, Virginia30+ days ago
div>Key Responsibilities:
Assist customers and service technicians in locating the correct automotive parts and accessories.
Provide accurate pricing information and availability of parts to customers.
Process customer orders and ensure timely delivery of parts.
Maintain and manage inventory levels, ensuring parts are stocked and organized.
Communicate with suppliers to order parts, track shipments, and resolve any supply issues.
Use dealership management software (DMS) to check parts availability, input orders, and manage inventory.
Assist in the preparation of parts estimates and quotes for customers.
Handle customer inquiries, complaints, and returns in a professional and courteous manner.
Keep the parts department clean, organized, and stocked with the necessary tools and resources.
Collaborate with the service department to ensure all necessary parts are available for scheduled repairs and maintenance.
Stay up-to-date with product knowledge and industry trends to better assist customers and service technicians.
.
Qualifications:
High school diploma or equivalent required.
Previous experience as a Parts Advisor in the automotive industry is preferred.
Strong knowledge of automotive parts and accessories, including Mercedes Benz vehicles.
Excellent customer service skills with the ability to communicate effectively and build strong relationships.
Detail-oriented with the ability to multitask and manage time efficiently.
Proficient in using dealership management software (DMS) and Microsoft Office Suite (Word, Excel, Outlook).
Ability to lift and handle parts and materials weighing up to 50 pounds.
Valid driver's license with a clean driving record.
.
Your role is essential in consistently delivering an educational, immersive, and exciting experience to both current and potential customers, exceeding client expectations from their initial showroom visit to their delivery day experience. For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles.
Richmond, Virginia30+ days ago
p>As a Sales Advisor at GO Car Wash, you’ll be more than just the face of our business—you’ll be a key player in driving our success by helping customers care for their cars and selling our car wash memberships. To learn more about us, visit www.gocarwash.com.
li>Effectively prioritizes sourcing prospective clients, capitalizing on referrals, assessing customer needs, referring customers to the appropriate internal specialists and executing highly customized solutions to meet client needs. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences helping to create a work community that is culture driven, resilient, results focused and effective.
p>As a Sales Advisor at GO Car Wash, you’ll be more than just the face of our business—you’ll be a key player in driving our success by helping customers care for their cars and selling our car wash memberships. To learn more about us, visit www.gocarwash.com.
p>The Sales Consultants primary role in the dealership is to respond to customers that inquire about a vehicle advertised on-line utilizing phone and email methods. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally.
p>The Sales Consultants primary role in the dealership is to respond to customers that inquire about a vehicle advertised on-line utilizing phone and email methods. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally.
Mechanicsville, VA30+ days ago
I was provided with dedicated study time, training, and support On screen copy: While studying for Security Licenses, the Academy at Bank of America provides: Dedicated study time Training Support while I obtained my Securities Industry Essentials, Series 7, and Series 66 licenses. Merrill Lynch, Pierce, Fenner & Smith Incorporated (also referred to as "MLPF&S" or "Merrill") makes available certain investment products sponsored, managed, distributed or provided by companies that are affiliates of Bank of America Corporation ("BofA Corp.").
A creative, interdisciplinary School with both academic programs and training/research centers in the social sciences and professional arenas, we reflect the communities we serve, providing students and faculty with the knowledge, skills, opportunities, and experience necessary for success. The office provides high-quality, student-centered advising that promotes timely degree completion, enhances retention and graduation rates, and fosters engagement within the Wilder School community.
Richmond, Virginia19 days ago
ul style="margin-bottom:0;margin-top:0">Performance-based earnings and revenue1:
A creative, interdisciplinary School with both academic programs and training/research centers in the social sciences and professional arenas, we reflect the communities we serve, providing students and faculty with the knowledge, skills, opportunities, and experience necessary for success. The office provides high-quality, student-centered advising that promotes timely degree completion, enhances retention and graduation rates, and fosters engagement within the Wilder School community.
p>Trinity's salary bands account for a wide range of factors that are considered in making compensation decisions including but not limited to skill sets and market demand for skills; level of experience and training; specific qualifications, performance, time in role/company, geographic location, and other business and organizational needs. - VP, Executive Management Advisor, will report directly into the SVP and be the overall account lead for 10-12 large/mid-size accounts overseeing contracted business advisory services and business development efforts across all TGaS Advisors solutions.
p>As a Medicare Benefit Advisor, you'll utilize your in-depth Medicare knowledge and sales skills to consult retired seniors on the most beneficial Medicare Life and Health Plans that best suit their specific needs. Essential Duties as a full-time Medicare Benefit Advisor:
Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization. Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.