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In this role, you will lead and empower a team of Customer Success Managers (CSMs) to drive predictable business results, maximize Gross Revenue Retention (GRR) and Net Revenue Retention (NRR), and ensure our customers realize measurable ROI from our platform. You will be a hands-on leader who isn't afraid to jump into customer calls, help coach CSMs through complex commercial conversations, lead value realization frameworks, and drive proactive retention and expansion strategies.

LearnUpon

Senior Manager, Mid Market Customer Success

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You will help ensure customer satisfaction, support product adoption, and assist in demonstrating to our clients the value they are getting out of Podium's interaction platform. Working knowledge of AI technologies (e.g., LLMs, Voice AI, automation platforms) with hands-on experience applying them in real-world contexts.

Podium

AI Enterprise Customer Success Manager

You'll run your own portfolio of strategic accounts like a business, work directly with finance and tax leaders, and help write the playbook the rest of the team will scale on. Client-facing experience: You've worked in customer success, account management, consulting, or another client-facing role, ideally owning a large portfolio of accounts.

Numeral

Customer Success Manager

FULL_TIME

Address underperforming metrics related to the store’s services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.

Ulta Beauty, Inc.

Experience Manager

[AW]-iCims

Working closely with business leaders and FP&A leadership, this role leads monthly and quarterly variance analysis and coordinates annual budgets, long-term plans, and recurring forecasts. Primary Responsibilities: Own and coordinate Customer Care operating expense budgets, forecasts, cost analyses, reporting needs, and ad hoc requests (including forecast inputs into the Financial Planning and Reporting system).

Vivint Smart Home, Inc.

Manager, Fp&A - Customer Care

Our gamified, behavioral-based marketing experiences deliver 10x higher engagement rates than traditional marketing, generating an average return of $10 for every $1 our restaurant partners invest. You’ll manage a portfolio of restaurant accounts, driving adoption, retention, and expansion while serving as their trusted advisor in the ever-evolving world of customer engagement and digital marketing.

Boostly

Full Cycle Customer Success Manager (CSM)

Vivint LLC

Manager, FP&A - Customer Care

The CSM is able expertly program manage and prioritize initiatives across a portfolio of customers by developing a deep understanding of their customers business, processes, teams and technical architectures (tech stacks); this enables the CSM to prescribe use of Sprinklr products and features to solve high level business challenges and resolve organizational inefficiencies. Sprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights.

YEAR

Sprinklr Inc

Sr. Customer Success Manager - West

The BPS Customer Success Manager will work closely with ESG Customer Success Managers and ESG Account Managers to keep Conservice ESG's services aligned and integrated to ensure customer success. Work with ESG Account Managers, Customer Success Managers, Squad Leaders, reporting specialists, setup specialists and others to resolve issues, handle escalations and complete work packages.

Conservice

Building Performance Standards Customer Success Manager

Provide proactive customer service and support, serving as a trusted advisor to guide customers through product adoption, retention, and growth initiatives to optimize customer lifetime value. Own and close renewals for your book of business, consistently delivering on retention and net revenue targets with strong negotiation skills to secure multi-year, on-time renewals.

Nearmap

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In this role, you will partner with some of our highest value customers highly concentrated within our Strategic engagement model to drive adoption, deliver success, and prepare accounts for renewal and expansion, approaching each interaction with ownership, curiosity, and a focus on meaningful results. The focus of the Customer Success team is on delivering measurable outcomes, long-term value, and predictable retention and growth, keeping customers at the center and maintaining a high bar for quality.

Customer Success Manager, Enterprise

Members of this team take deep ownership of their portfolios across the US, EMEA, and APAC regions, acting as trusted advisors to ensure clients achieve meaningful business outcomes. With a sharp focus on protecting and growing revenue, they proactively secure customer retention and unlock strategic expansion opportunities by consistently demonstrating ROI and leveraging data-driven health insights.

Customer Success Manager, Mid-Market

LearnUpon Ltd

In this high-impact role, you'll get to: Craft and execute on cohesive CS playbooks for key stages across the customer lifecycle such as upcoming renewals, QBRs/EBRs, customers with low health scores, churn/downgrade risk accounts, etc. Plan strategically and execute on new initiatives/campaigns, to identify gaps in product usage/adoption across mid-market and Enterprise customer segments and course-correct as conditions warrant.

Rocketlane Corp

Senior Customer Success Manager

Your management abilities shine as you assist the Branch Manager with recruiting and training as well as developing and implementing plans to meet sales goals while promoting our core values, and ensuring an outstanding customer experience. You actively seek opportunities to originate new loan business by contacting current and potential customers and listening to understand their needs so you can recommend the best consumer loan and voluntary product solutions for them.

Joining the Republic Finance Team means not just having a job, but that you are taking the first step in pursuing an exciting and rewarding career! At Republic Finance, we pride ourselves on investing in our employees and providing internal advancement opportunities. As a Republic Finance team member, you will be provided with on-the-job-training in order to better understand our products and services, as well as the tools to best service our customers’ financial needs. We reward success and offer potential growth opportunities in as soon as 18-24 months. 
With more than 165 branches in 8 states, we are well known for our boutique-lending experience across the south. Providing assistance with financial emergencies, loan consolidation, back to school expenses and home improvement expenses are just some of the numerous services we offer our customers. 
Not only do we provide exceptional customer service and financial guidance to our communities, we also know the importance of giving back to them. Republic Finance is a proud supporter of multiple charities including the Juvenile Diabetes Research Foundation (JDRF) and the American Cancer Society. Our fundraising efforts through the year support these charities, while allowing us the opportunity to recognize our employees for their individual and team contributions. 
 
We are seeking highly motivated individuals who possess an entrepreneurial mentality, in addition to exceptional customer service skills. Republic Finance offers a competitive salary and benefits package, as well as a first class working environment.

Republic Finance, LLC

Assistant Branch Manager - Sales Manager Trainee

Strong interpersonal, organizational and stakeholder management skills able to present to leadership on results of sales performance; translating team performance into easy-to-understand goals, metrics, and benchmarks, aligning on overall sales leadership vision. Align Cross-Functionally: Collaborate with Revenue Operations and Partnership leads to establish operational SLAs, refine target list criteria, and streamline automated lead routing.

Human Interest

Manager, Inside Sales

Human Interest Inc

Sales Manager - Lead Growth, Build Relationships, and Drive Results About REIC Rentals At REIC Rentals, we're more than a leading name in specialty equipment rentals - we're a team that believes in service, safety, and people first. What You'll Do As a Sales Manager, you'll lead and support our Outside and Inside Sales teams while working closely with branch leadership and the Vice President - Business Unit.

REIC

Regional Sales Manager

Talent Acquisition

This role is responsible for driving new business, expanding existing accounts, and building a high-performing sales team in the commercial, industrial, and institutional markets. We are seeking an experienced Sales Manager to lead revenue growth for a company specializing in professional facility cleaning and the reconstruction of damaged facilities.

Salt Lake City

Sales Manager

Establishes appropriate staffing levels for locations and remote teams; managing employment process including hiring, training, and motivating a driven, positive, and successful team and performance management. Builds relationships with industry representatives, vendors, local community leaders, and travel professionals facilitate sales growth and improved value proposition for members.

Customer Experience Manager Jobs in South Jordan, UT

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Customer Success Manager Nearmap

Customer Success Manager, Enterprise LearnUpon

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Assistant Branch Manager - Sales Manager Trainee Republic Finance, LLC

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