UNKNOWN

FEED

Client Service Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. We expect that successful candidates will have between 3-5 years of experience working in a customer success or account management role in a B2B SaaS company or startup environment, including working with executive contacts, securing renewals, and creating customer education and engagement plans.

We help over ~40 million people feel more confident in their most important financial goals, manage employee benefit programs for nearly 23,000 businesses, and support more than 3,600 advisory firms* with innovative investment and technology solutions to grow their businesses.


Our diverse businesses and independence give us insight into the entire market and the stability needed to think and act for the long term as we deliver value to you.

Fidelity

Customer Success Manager – Fidelity Private Shares

Provide hands-on help throughout all turn related tasks, including but not limited to moving furniture and appliances, assisting facilities team with punches, organizing high volume of resident trash and cleaning turnover units. Routine local travel is required to attend training classes, client visits, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

Cardinal Group Holdings LLC

Resident Experience Manager

Job Summary: The Tax Experienced Manager, Core Tax Services is responsible for advising clients on the tax implications of their business objectives, evaluating and selecting alternative actions to lessen tax burden and cost of compliance, identifying different methods of complying with tax regulations while acting as the primary client contact for complex tax issues. In addition, the Tax Experienced Manager, Core Tax Services Manager will be critical member of the office / region leadership team and actively participate in the marketing, networking and business development within an area of expertise and specialization while maintaining client relationships and acting as the primary contact for complex questions.

YEAR

BDO International Ltd

Tax Experienced Manager, Core Tax Services

BDO USA PC

At six to twelve months, success looks like measurable growth in cross-channel revenue and store conversion, a unified retail experience customers can feel, and a roadmap that store operations, merchandising, and engineering trust and rally behind. Build and improve cross-channel experiences including buy online pick up in store, ship from store, store inventory visibility on product pages and search, and in-store returns.

CSC Generation Enterprise Inc

Product Manager, Retail Experience

CSC Generation

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1+ years in a customer-facing role, such as Customer Success Manager, Account Manager, or Client Services Manager, preferably in the software or SaaS industry. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.

Podium

AI Customer Success Manager - SMB

GreenHouseAPI

FULL_TIME

You are the operational owner who makes sure quotes, estimates, proofs, orders, onboarding, and follow-through happen cleanly, accurately, and on time, managing real complexity across many accounts without losing the customer thread. We're looking for someone with relevant experience who can quickly learn our products and internal processes, takes genuine pride in precise, well-run execution, and is ready to grow into a senior role on the team over time.

Calyx Containers

Customer Operations Project Manager

partner JazzHR

What youll bring: Client-facing experience: Youve worked in customer success, account management, consulting, or another client-facing role, ideally owning a large portfolio of accounts. Youll run your own portfolio of strategic accounts like a business, work directly with finance and tax leaders, and help write the playbook the rest of the team will scale on.

Numeral Two Inc

Customer Success Manager

Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

HOUR

Public Storage

Customer Service - Self Storage Manager

PART_TIME

Transportation : Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Part Time - Customer Service - Self Storage Manager

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Coast is founded and led by Daniel Simon, who previously cofounded Bread (breadpayments.com), a leading payments and credit technology firm backed by some of the world’s top VCs which was acquired for $500MM+ in 2020. Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, with a focus on the country’s 500,000 commercial fleets, 40 million commercial vehicles, and many million commercial drivers.

Coast Incorporated is located in Lombard, Ilinois. It was founded in 2010 in response to the growing sales and marketing industry. Although there are many sales and marketing companies across the country, Coast Inc focuses the majority of its efforts on the development of the employees in the company. When employees are happy and growing in their career, the results will come.
 
Each employee has the opportunity to get personalized training in various areas of business, including, but not limited to leadership development, planning and scheduling, sales and marketing, organizational skills, strategic management, public speaking, and team management.

 

Coast Incorporated works with several clients and our goal is to increase their sales. We have assembled an amazing sales team who go out and communicate with clients face-to-face. This face-to-face communication is an uncommon form of sales that we use to our advantage when selling. 
​ 
Each employee is able to learn, grow, and develop into the individual and professional that they aspire to be. With the growth of the clients that we represent, there is ever growing opportunity for advancement within the company for driven individuals.
​

Coast

Manager of Customer Success

Compensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees: If you are a current employee at Ryder, please click here ( https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld ) to log in to Workday to apply using the internal application process.

Ryder System Inc

National Rental Customer Development Manager

Driving adoption: you will actively monitor account adoption throughout the length of the relationship, and ensure high uptake of Red Points products by analyzing data/metrics/industry trends, and intervening with adoption strategies that showcase how customers can enhance their workflows and better use our products to derive further value. Exceptional ability to build and maintain strong trusted relationships with customers, from end-users through to executive sponsors, navigating large, complex organizations to elevate the perception of Red Points from a "vendor" to "partner", ensuring they have a consistent, best-in-class experience in every interaction with Red Points.

Red Points Solutions SL

Sr. Customer Success Manager

Our AI teammates answer phones, book appointments, follow up with customers, recover missed revenue, and help contractors deliver exceptional customer experiences, all while integrating seamlessly with platforms like ServiceTitan. We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that keep homes and communities running, and replace fragmented software and repetitive manual work with AI that actually gets the job done.

Broccoli AI

Capable of effectively supporting customer conversations by explaining technical concepts, troubleshooting basic technical problems, and coordinating with technical teams to ensure seamless service delivery. CSM is a customer advocate and trusted advisor, playing a crucial role in driving customer success and fostering lasting partnerships that contribute to LoanPro's growth and success.

LoanPro

About the Customer Success Manager: The Customer Success Manager is responsible for managing a portfolio of high-value Mid-Market customers, ensuring they achieve meaningful outcomes and realize long-term value through the client's payment solution, including payment processing, lending, and cash flow management tools. Proven experience in a customer success or account management role, ideally within a SaaS, financial software, or subscription-based business model, including at least 2 years managing a dedicated book of business in the mid-market space.

MarketStar QOZ Business LLC

Customer Success Manager - Financial Technology

In this role, you’ll: Own the post-sale customer journey — onboarding, adoption, renewals, and expansion Work directly with marketers and business leaders to drive measurable results Collaborate cross-functionally with product, sales, and marketing to champion customer needs Help shape and scale CS processes and best practices from the ground up Be a trusted advisor and advocate for your customers' long-term success What makes this opportunity unique: A product clients actually want, with clear ROI and growing demand A collaborative, startup culture that rewards initiative, scrappiness, and creativity A chance to be part of a small but mighty team during a high-growth phase Real career growth opportunities as the company continues to scale Who we’re looking for: 2–4+ years in Customer Success, Account Management, or related roles in B2B SaaS Strong relationship builder who’s proactive and solutions-oriented Experience working with marketing, digital, or data-focused users is a plus A self-starter who’s energized by a fast-paced, evolving environment . If you're energized by owning customer relationships, love helping users get real value from a platform, and thrive in an early-stage, high-velocity team, this could be a great fit.

rctsglobal.com

Cinch - Customer Success Manager

You’ll be responsible for onboarding, managing, and expanding our commercial supply partnerships, comprised of parking operators and national real estate portfolios - including some of the largest REITs in the country. To learn more, here is what one of our investors wrote after leading Neighbor’s Series A. We are searching for a Customer Success Manager to help continue building out our post-sale account management function and process.

Neighbor

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In this role, you will lead and empower a team of Customer Success Managers (CSMs) to drive predictable business results, maximize Gross Revenue Retention (GRR) and Net Revenue Retention (NRR), and ensure our customers realize measurable ROI from our platform. You will be a hands-on leader who isn''t afraid to jump into customer calls, help coach CSMs through complex commercial conversations, lead value realization frameworks, and drive proactive retention and expansion strategies.

Customer Experience Manager Jobs in South Jordan, UT

Customer Success Manager – Fidelity Private Shares Fidelity

Resident Experience Manager Cardinal Group Holdings LLC

Tax Experienced Manager, Core Tax Services BDO International Ltd

Tax Experienced Manager, Core Tax Services BDO USA PC

Product Manager, Retail Experience CSC Generation Enterprise Inc

Product Manager, Retail Experience CSC Generation

AI Customer Success Manager - SMB Podium

Customer Operations Project Manager Calyx Containers

Customer Success Manager Numeral Two Inc

Customer Service - Self Storage Manager Public Storage

Part Time - Customer Service - Self Storage Manager Public Storage

Manager of Customer Success Coast

National Rental Customer Development Manager Ryder System Inc

Sr. Customer Success Manager Red Points Solutions SL

Customer Success Manager Broccoli AI

Sr. Customer Success Manager LoanPro

Customer Success Manager - Financial Technology MarketStar QOZ Business LLC

Cinch - Customer Success Manager rctsglobal.com

Customer Success Manager Neighbor

Senior Manager, Mid Market Customer Success LearnUpon Ltd

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