JobotNewSr Quality Manager JobotSr Quality ManagerEagle Mountain, UT$110,000–$130,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Founded through the combination of several established health and wellness organizations, we are a rapidly growing global company dedicated to helping people achieve healthier lifestyles through innovative nutrition, wellness, and personal care products.
JobotNewProject Manager JobotProject ManagerSalt Lake City, UT$120,000–$135,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
United RentalsDistrict Manager - ROS United RentalsDistrict Manager - ROSSalt Lake City, UTYou will be responsible for directing the management of multiple locations within an assigned geographic area dedicated to meeting the equipment rental needs of the construction industry, industrial and commercial companies. Collaborate with Branch Managers and Regional Sales team to evaluate market trends, key accounts/customers, business conditions and competitive practices.
William Charles ConstructionNewQuality Control Manager William Charles ConstructionQuality Control ManagerProvo, UT$110,000–$140,000The Manager of Quality Control is responsible for developing, implementing, and overseeing the Quality Management System (QMS) for heavy civil transportation projects delivered for state and federal agencies, including the Illinois Department of Transportation (IDOT), Indiana Department of Transportation (INDOT), and Missouri Department of Transportation (MoDOT). In infrastructure, we specialize in general heavy civil construction, underground utilities, structures, electrical work, material production, roadways, bridges, specialty pavement overlays, environmental projects and commercial buildings.
WALGREENSNewPharmacist Local Specialty WALGREENSPharmacist Local SpecialtySalt Lake City, UT$87,859–$168,896 / yearResponsible for overseeing the daily operations of the pharmacy department and is accountable for workflow management, clinical management of patients, continuous quality improvement, adherence to policy and procedure, compliance with internal and external regulatory bodies, pharmacy sales, expense control and inventory management, and image through the accurate filling of prescriptions, and ensuring the highest level of customer service (including patients, providers, and pharmaceutical and payer partners), and developing and protecting department assets. See WALGREENS Terms & Conditions at https://www.walgreens.com/topic/help/generalhelp/termsofuse.jsp?foot=terms and Privacy Policy at https://www.walgreens.com/topic/help/generalhelp/privacyandsecurity.jsp and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
Intermountain Health IncRN Care Manager - PRN Intermountain Health IncRN Care Manager - PRNUT$40.39–$60.96 / hourThe Care Manager collaborates seamlessly with patients, families/caregivers, healthcare providers, payers, community-based providers, and other stakeholders to ensure efficient, effective, and patient-focused care management. Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
Intermountain Health IncRN Care Manager Intermountain Health IncRN Care ManagerMurray, UT$40.39–$60.96 / hourThe Care Manager collaborates seamlessly with patients, families/caregivers, healthcare providers, payers, community-based providers, and other stakeholders to ensure efficient, effective, and patient-focused care management. Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
Intermountain Health IncRN Care Manager PRN Intermountain Health IncRN Care Manager PRNMurray, UT$40.39–$60.96 / hourThe Care Manager collaborates seamlessly with patients, families/caregivers, healthcare providers, payers, community-based providers, and other stakeholders to ensure efficient, effective, and patient-focused care management. Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
Rocket SoftwareSenior Solution & Customer Marketing Manager Rocket SoftwareSenior Solution & Customer Marketing ManagerSalt Lake City, UTRemote$97,500–$131,625 / yearReporting to the Director, Solution & Customer Marketing as part of the Solutions and Customer Marketing team, and working closely with Growth Marketing, Product Management and Sales, you will lead the go-to-market (including messaging, collateral and launches) for a new AI solution that enable IT teams at some of the world’s largest organizations to modernize their infrastructure. + Understand Alternative Solutions to Improve Competitive Position: Actively understand alternative market solutions and accepted approaches that customers may employ to solve their challenges to continuously inform product strategy and tune strategic messaging that feeds campaigns, enablement and customer programing.
Overjet IncMid-Market Customer Success Manager Overjet IncMid-Market Customer Success ManagerSalt Lake City, UTManaging Mid-Market accounts, primarily working with dental office leadership and central office leadership. Hybrid workplace that provides flexibility, vibrant in-person workspaces, and the ability to build strong connections across all of Overjet - regardless of location.
American Red Cross Blood ServicesRegional Client Care Manager American Red Cross Blood ServicesRegional Client Care ManagerSalt Lake City, UTMission Capacity Building: Develop and support disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically Cultivate and develop Disaster Leadership Volunteers, including volunteer partners, to meet specific responsibilities as part of their work in disaster readiness, preparedness, response, and recovery. Regional positions: Regional leadership and functional employees are expected to work daily within their region's geographic area to provide leadership and functional support, engage and mobilize communities, and support volunteers.
HomeWell Care Services UT321NewCare Manager HomeWell Care Services UT321Care ManagerLehi, UtahWith locations across the U.S., we offer many opportunities for compassionate individuals who enjoy improving the quality of life of those around them, with numerous positions for varying levels of expertise, such as companion caregivers, certified aides and case managers. We’re looking for a compassionate, organized, and relationship-driven Care Manager who thrives in a fast-paced environment and is passionate about helping seniors and families live safely and comfortably at home.
Intermountain Health IncRN Care Manager I Intermountain Health IncRN Care Manager IMurray, UT$40.39–$60.96 / hourThe Care Manager works with Select Health members, their family, caregivers, and a multi-disciplinary care team in a collaborative process of assessment, planning, facilitation, navigation, coordination, evaluation and advocacy in order for member to access benefits, resources, and services to meet comprehensive medical, behavioral, and social needs of members while promoting self-management, quality, and cost-effective outcomes. Experience working successfully g in a remote environment or using Advanced Microsoft Suite, including Teams (chat, whiteboard, task tracking) & Outlook; Ability to work independently, be self-motivated, have a positive attitude, and be flexible in a rapidly changing environment.
Rocket SoftwareCustomer Success Manager - Vertica Rocket SoftwareCustomer Success Manager - VerticaSalt Lake City, UTRemoteIn this CSM role working with database and analytic products, you will partner cross‑functionally to align customer goals with intelligent insights, track success using predictive signals, and proactively optimize outcomes. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow.
Alpine Home MedicalCare Case Manager Alpine Home MedicalCare Case ManagerDraper, UTYou ensure superior customer experience by identifying and resolving patient needs related to patient intake and verifying information supplied by patients. Respond appropriately and accurately to patient questions and concerns with a friendly and attentive attitude, doing your best to give the patient the best experience possible.
TriWest Healthcare AllianceProvider Program Manager - Provider Strat Value Base Care TriWest Healthcare AllianceProvider Program Manager - Provider Strat Value Base CareSalt Lake City, UTRemoteFull timeAs part of an assigned team, develops effective collaborative relationships with TriWest's inter and intra-departmental stakeholders and other SMEs, C-Suite executives, and other leaders in Operations, Health Care Services, Provider Network, and IT to ensure that TriWest meets contractual requirements and fulfills organizational objectives. The Provider Program Manager ensures that strategic, enterprise-wide programs are well defined, planned, tracked, and communicated in a consistent manner; is responsible for collaborating with C-Suite executives and other stakeholders; and is responsible for deliverables that meet defined requirements and for utilizing project management best practices.
Lucid Software IncSenior Enablement Manager of New Hire Onboarding & Customer Success Lucid Software IncSenior Enablement Manager of New Hire Onboarding & Customer SuccessSalt Lake City, UTOwn the design, development, and delivery of New Hire Onboarding programs and learning experiences for our Sales and Customer Success teams, ensuring a consistent, high-impact experience across roles, regions, and segments. Partner closely with Sales, Customer Success, RevOps, Product Marketing, Professional Services, Deal Desk, Legal, and other internal partners to ensure onboarding content is tightly aligned to GTM motions, strategy, and evolving business priorities.
PetSmart LLCAssistant Store Manager - Customer Experience PetSmart LLCAssistant Store Manager - Customer ExperienceTaylorsville, UTPetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
Best Friends Animal SocietyManager, Direct Care and Enrichment - Salt Lake City, UT Best Friends Animal SocietyManager, Direct Care and Enrichment - Salt Lake City, UTSalt Lake City, UT$70,000–$80,000 / yearLead teams, programs, and/or facilities and promote lifesaving and care objectives throughout the department; oversee, coordinate, and conduct day-to-day lifesaving program activities including animal flow, intakes, care, outcomes, and other activities; contribute to strategies for operational efficiency, superior customer service, and increased lifesaving. Essential Duties and Responsibilities: Treat people around you as our most valuable resource by leading with Kindness and Compassion in all your actions, build trust by demonstrating authenticity and following through on your commitments, encourage self-care and work-life balance through your own example, and work to build strong relationships with your team by creating communication loops to share and receive honest feedback.
Imagine Learning IncCustomer Success Manager Imagine Learning IncCustomer Success ManagerUT$64,678–$72,000 / yearImagine Learning is proud to offer diversity, equity, and inclusion (DEI) workplace initiatives, including the DEI employee council, annual DEI conference, employee resource groups, and other opportunities for employees to connect with and support DEI initiatives throughout the year. We're shaping the future of learning through our Curriculum-Informed AI approach - technology that understands instructional context, respects educator judgment, and transforms how teachers personalize learning at scale to unlock each student's potential.
UKGEnterprise Customer Account Manager UKGEnterprise Customer Account ManagerSalt Lake City, UTA successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.
Sunrise Senior LivingCare Manager Sunrise Senior LivingCare ManagerSandy, UTThe Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.
AssistIQCustomer Success Manager AssistIQCustomer Success ManagerSalt Lake City, UTOur AI-driven software solution provides highly accurate, seamless capture of supply and implant usage in real-time, and generates actionable insights to healthcare systems, enabling better revenue capture and reduced waste, ultimately leading to better value of care and better outcomes for patients. About UsAt AssistIQ we are dedicated to creating a more efficient and transparent healthcare supply chain by fixing one of the core problems - providers lack accurate data and insights on their supply and implant usage.
CVS Health CorpPharmacist General Manager, Long Term Care Pharmacy CVS Health CorpPharmacist General Manager, Long Term Care PharmacySalt Lake City, UT$128,750–$217,500 / yearThe leader in this role will have the opportunity to impact our business in the following ways: Run the operational performance of the designated pharmacy utilizing financial acumen and P&L experience, while achieving operational targets and maintaining all federal, state, and local compliance requirements. The General Manager (GM) will report to a District Director of Operations and will develop and implement strategies to improve operational excellence and outstanding customer service within the assigned pharmacy.
Sunrise Senior LivingMed Care Manager Sunrise Senior LivingMed Care ManagerSandy, UTAdminister, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass (“Right” resident, medication, dosage, time, route, right to refuse). Maintain and clean the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications.
Sunrise Senior LivingLPN Med Care Manager Sunrise Senior LivingLPN Med Care ManagerSandy, UTAdminister, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass (“Right” resident, medication, dosage, time, route, right to refuse). Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.
American Red CrossNewRegional Client Care Manager American Red CrossRegional Client Care ManagerSalt Lake City, UTMission Capacity Building: Develop and support disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically Cultivate and develop Disaster Leadership Volunteers, including volunteer partners, to meet specific responsibilities as part of their work in disaster readiness, preparedness, response, and recovery. Regional positions: Regional leadership and functional employees are expected to work daily within their region's geographic area to provide leadership and functional support, engage and mobilize communities, and support volunteers.
EcolabBusiness Development Manager, Personal Care EcolabBusiness Development Manager, Personal CareSalt Lake, UtahWhat if you could have the best of both worlds…be part of small startup business and work within a big global company delivering end-to-end solutions to global customers in the fast-changing Personal Care, Vitamin & Mineral Supplements and Health & Beauty industries? . Ecolab Life Sciences serves pharmaceutical manufacturers, cosmetics products manufacturers, pharmacies, and analytical laboratories with cleaning, sanitizing, and disinfection programs and validation support.
Axon Enterprise IncSr. Customer Success Manager Axon Enterprise IncSr. Customer Success ManagerSalt Lake City, UTRemote$86,250–$138,000 / yearYou will also work closely with multiple cross-functional teams by providing invaluable insight into customers' needs and challenges, helping influence and guide internal product road-maps and projects. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
Canopy Tax, Inc.Senior Manager of Customer Support Canopy Tax, Inc.Senior Manager of Customer SupportSouth Jordan, UTYou'll be responsible for driving excellent customer experiences, ensuring our support teams deliver timely and effective solutions, and continuously improving processes to support our expanding customer base. What You'll Do: Lead, mentor, and manage a team of Tier I and Tier II support agents, ensuring they deliver high-quality customer service across multiple channels (email, chat, phone).
University of UtahRN Case Manager Women''s Specialty Care, Nursery, NICU University of UtahRN Case Manager Women''s Specialty Care, Nursery, NICUSALT LAKE CITY, UTAbility to have meaningful outcome oriented dialogues with patients, families, various patient care disciplines, ancillary departments, health care and community agencies, third party payors, and Health Science Center professional schools in coordinating care and services for patients. Case management services include monitoring patient care to ensure progress toward desired outcome, addressing patient and family needs, resolving obstacles to effective care, coordinating care with payers and vendors, patients and families.
Red Points Solutions SLCustomer Success Manager Red Points Solutions SLCustomer Success ManagerSalt Lake City, UTDriving adoption: you will actively monitor account adoption throughout the length of the relationship, and ensure high uptake of Red Points products by analyzing data/metrics/industry trends, and intervening with adoption strategies that showcase how customers can enhance their workflows and better use our products to derive further value. Exceptional ability to build and maintain strong trusted relationships with customers, from end-users through to executive sponsors, navigating large, complex organizations to elevate the perception of Red Points from a vendor to partner, ensuring they have a consistent, best-in-class experience in every interaction with Red Points.
PodiumNewAI Customer Success Manager - SMB PodiumAI Customer Success Manager - SMBLehi, UT1+ years in a customer-facing role, such as Customer Success Manager, Account Manager, or Client Services Manager, preferably in the software or SaaS industry. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.
PodiumNewMid-Market, Customer Success Manager (Medspa) PodiumMid-Market, Customer Success Manager (Medspa)Lehi, UTTrusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers. We're looking for a versatile A-player who can meet with both C-suite and day-to-day contacts - speaking to the ROI of the platform while troubleshooting issues.
PodiumNewAI Customer Success Manager, Mid-Market PodiumAI Customer Success Manager, Mid-MarketLehi, UTTrusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers. Working knowledge of AI technologies (e.g., LLMs, Voice AI, automation platforms) with hands-on experience applying them in real-world contexts.
PodiumNewAI Mid-Market Customer Success Manager PodiumAI Mid-Market Customer Success ManagerLehi, UTTrusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers. Working knowledge of AI technologies (e.g., LLMs, Voice AI, automation platforms) with hands-on experience applying them in real-world contexts.
GoodVetsPatient and Customer Care Representative GoodVetsPatient and Customer Care RepresentativeSalt Lake, UtahWe sit at the intersection of quality-first medicine and people-first culture, providing a supportive, growth-minded environment for our teams—and unparalleled service for today's pet parents. From managing phone calls and appointments to facilitating check-ins and check-outs, you’ll ensure every interaction reflects our values of warmth, professionalism, and empathy.
Workday IncCustomer Success Manager - Adaptive Planning Workday IncCustomer Success Manager - Adaptive PlanningSalt Lake City, UT$107,000–$160,400 / yearOther Qualifications: Executive Presence & High-Level Communication: Demonstrated executive presence and excellent verbal/written communication skills used to chair meetings, host webinars, and establish "Trusted Advisor" relationships with Executive Sponsors. Managing Ambiguity in Complex Environments: Experience managing ambiguity within the EPM/CPM or financial ERP space, particularly when navigating organizational changes or developing success plans for enterprise accounts.
Podium Corp IncMid-Market, Customer Success Manager Home Services Podium Corp IncMid-Market, Customer Success Manager Home ServicesLehi, UTAt Podium, we're seeking a Mid-Market Customer Success Manager to work with our high-value customers in the Home Services vertical. We're looking for a versatile A-player who can meet with both C-suite and day-to-day contacts - speaking to the ROI of the platform while troubleshooting issues.
University of UtahCustomer Advocate Specialist I (Full Time) Care Navigation Call Center (Guest Communications) University of UtahCustomer Advocate Specialist I (Full Time) Care Navigation Call Center (Guest Communications)South Jordan, UTCorporate Overview: University of Utah Health Hospitals and Clinics is an integrated academic healthcare system with five hospitals including a level 1 trauma center, eleven community health centers, over 1,600 providers, and a health plan serving over 200,000 members. This position provides excellent customer-focused service in a call center by handling inbound and outbound telephone calls supporting patient scheduling, provider messaging, and general operator services functions.
PodiumNewAI Enterprise Customer Success Manager PodiumAI Enterprise Customer Success ManagerLehi, UTTrusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers. Working knowledge of AI technologies (e.g., LLMs, Voice AI, automation platforms) with hands-on experience applying them in real-world contexts.
Podium Corp IncEnterprise Customer Success Manager Podium Corp IncEnterprise Customer Success ManagerLehi, UTYou will help ensure customer satisfaction, support product adoption, and assist in demonstrating to our clients the value they are getting out of Podium's interaction platform. Assist with reporting the value of Podium products in weekly syncs, monthly check-ins, and quarterly EBRs, as needed.
UKGCustomer Account Manager 3 UKGCustomer Account Manager 3Salt Lake City, UTBuild strong executive relationships (CHRO, CIO, CFO, COO, etc) across the account by leveraging your sales management team, leveraging UKG executive sponsors and leveraging in-person meetings and interactions. • Monitor account concerns through partnerships with assigned technical resources on customer needs, sentiment, challenges and adoption and partner for solutions that improve customer satisfaction and experience when necessary.
Nursa LLCCommunity and Customer Engagement Manager Nursa LLCCommunity and Customer Engagement ManagerSalt Lake City, UTNursa is a healthcare platform that directly addresses the severe staffing challenges confronting the U.S. healthcare system by connecting qualified registered nurses (RNs), licensed practical nurses (LPNs), and certified nursing assistants (CNAs) seeking flexible work with facilities in need of help. Evolve the Nursa Community platform alongside Nursa's growing products, helping grow the overall engagement and regular active users of the Nursa Community platform.
Podium Corp IncCustomer Success Manager I - SMB Podium Corp IncCustomer Success Manager I - SMBLehi, UTWhat you will be doing: • Serve as the primary post-sales point of contact for a variety of small business customers • Utilize in-depth product and industry knowledge to drive and increase adoption and utilization of podium products • Help customers achieve maximum value from products and achieve business objectives • Responsible for identifying opportunities for upselling and cross-selling within existing accounts • Proactively engage with customers during the renewal process to secure renewals and drive customer retention • Develop a deep understanding of each customers business objectives and industry challenges • Regularly conduct check-ins to assess customer satisfaction, identify opportunities for improvement, and offer solutions to optimize their usage • Act as the primary point of contact for customer inquiries, issues, and escalations • Proactively anticipate and address potential challenges to ensure a seamless customer experience • Develop strong relationships with customers and become a trusted advisor • Act as a customer advocate within the company, relaying feedback to the product and engineering teams to drive continuous improvement. What you should have: 1+ years in a customer-facing role, such as Customer Success Manager, Account Manager, or Client Services Manager, preferably in the software or SaaS industry Strong communication and interpersonal skills, with the ability to build rapport and credibility with customers at all levels Excellent problem-solving and analytical abilities to understand and address customer challenges effectively Technically adept and able to grasp complex software concepts quickly Empathetic and customer-centric mindset, committed to driving customer success Results-driven with a focus on meeting and exceeding customer satisfaction and retention goals Collaborative team player with the ability to work cross-functionally to achieve common objectives.
NursaCommunity and Customer Engagement Manager NursaCommunity and Customer Engagement ManagerMurray, UtahNursa is a healthcare platform that directly addresses the severe staffing challenges confronting the U.S. healthcare system by connecting qualified registered nurses (RNs), licensed practical nurses (LPNs), and certified nursing assistants (CNAs) seeking flexible work with facilities in need of help. Evolve the Nursa Community platform alongside Nursa’s growing products, helping grow the overall engagement and regular active users of the Nursa Community platform.
Circle Internet Financial LLCCustomer Care Advisor Circle Internet Financial LLCCustomer Care AdvisorSalt Lake City, UTRemote$29.50–$41 / hourCircle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. What you'll be responsible for: You'll be a part of a truly amazing team of people working directly with customers around the world, helping them to utilize the full potential of Circle while providing an outstanding customer experience with every interaction.
Podium Corp IncMid-Market, Customer Success Manager Podium Corp IncMid-Market, Customer Success ManagerLehi, UTWe're looking for a versatile A-player who can meet with both C-suite and day-to-day contacts - speaking to the ROI of the platform while troubleshooting issues. The CSM team provides exceptional experiences for our customer base while increasing usage of the platform and driving down churn.
Podium Corp IncCustomer Success Manager, Mid-Market Podium Corp IncCustomer Success Manager, Mid-MarketLehi, UTWe're looking for a versatile A-player who can meet with both C-suite and day-to-day contacts - speaking to the ROI of the platform while troubleshooting issues. The CSM team provides exceptional experiences for our customer base while increasing usage of the platform and driving down churn.
HarmonsNewCustomer Service Manager HarmonsCustomer Service ManagerSalt Lake City, UT$18.90–$20.40 / hourThis person will be providing exceptional customer service to all customers, training and mentoring front end associates, assisting with checking and bagging, handling customer complaints, processing refunds and exchanges and ensuring the front end has proper coverage at all times. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand, and foot coordination; hear and respond to customer inquiries.