149 Results for

Customer Experience Manager Jobs in Portage, MI

Jobs

New!

Battle Creek, MIToday

Parts Sales & Inventory Management – Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising. Teamwork – Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.

Kalamazoo, MI7 days ago

Join our client as a Senior Tax Manager and play a key role in delivering high-quality tax compliance and consulting for closely held businesses while helping strengthen processes and mentor a growing team. This role will have a significant impact as the firm continues to invest regionally, with opportunities to collaborate and leverage deep technical resources through existing alliances.

New!

Paw Paw, MI5 days ago

$50,000–$100,000 Per Year

At Border Foods, we will unlock the full potential of our employees and guest’s restaurant experience by creating safe welcoming and supportive environments where everyone can thrive. The purpose of the General Manager is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences.

New!

Vicksburg, MI2 days ago

$14–$35 Per Hour

At Border Foods, we will unlock the full potential of our employees and guest’s restaurant experience by creating safe welcoming and supportive environments where everyone can thrive. The purpose of the Assistant Manager is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences.

Wayland, MI8 days ago

Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins. Job Description The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes.

Schoolcraft, MI12 days ago

Drive sales performance across assigned markets, managing opportunities, advancing key accounts, and contributing directly as a working manager. Lead a small team of account managers, providing guidance, accountability, and strategic support to achieve business objectives.

Kalamazoo, MI12 days ago

Battle Creek, MI30+ days ago

Responsible for the performance of the scuba, retail, and travel programs at their location, the Scuba Experience Manager reports to the Area Director and works to optimize the income and profit generation of these revenue streams through the hiring, training and leading of a small team of retail salespeople and a larger team of contracted dive professionals in delivering a consistently exceptional Diventures customer experience. In addition to direct customer service (about half of their time is spent on the retail floor), the Scuba Experience Manager is responsible for ensuring effective course scheduling, Try Scuba conversion, equipment sales, instructor scheduling, product merchandising, inventory management, scuba equipment service, and the store rental program.

Kalamazoo, MI30+ days ago

Remote

You can strategize with internal teams to proactively support and anticipate customer needs and potential issues to help build resources and awareness with end users and maintain and increase customer sentiment and retention. Role Overview: As a Customer Success Manager of State Implementations, you'll play a pivotal role in ongoing project maintenance and relationship management, driving value for customers.

Kalamazoo, MI30+ days ago

Here's what we're seeking: GRR and NRR Impact: You're adept at delivering Gross Retention Rate (GRR) and Net Revenue Retention (NRR) impact within a growing organization. Results in State DOE or Large-Scale Environment: You've demonstrated measurable results in a State Department of Education (DOE) or similar large-scale setting.

Plainwell, MI30+ days ago

The AM helps manage financial controls, operations, people development, Guest service and compliance across shifts for desired restaurant outcomes (i.e., increased sales, profitability and employee retention). Follows cash control/security procedures and helps to implement marketing plans, maintain inventory, manage labor, and apply financial reports across shifts to enhance restaurant results.

Battle Creek, MI22 days ago

As a Retail Associate Manager, you will work closely with the Store Manager to lead and develop the store team, drive the company's mission to earn customer loyalty and support Sales Representatives in achieving success. As a key leader, the Retail Associate Manager coaches Sales Representatives to improve customer interactions and performance while managing customer wait times for a smooth in-store experience.

Plainwell, MI30+ days ago

The Restaurant General Manager (RGM) has overall responsibility for managing daily operations of a single restaurant (10-45 employees) ensuring delivery on guest satisfaction, and ensuring desired restaurant outcomes (i.e., increased sales, profitability, and employee retention). Provides coaching and feedback to Team Members, Shift Coordinators and Assistant Managers Assumes full responsibility for restaurant profit and loss management by implementing marketing strategies and following cash control/security procedures.

Galesburg, MI30+ days ago

$18–$20.50 Per Hour

Our family-owned, Michigan-based chain of convenience stores can now be found at more than 60 Shell gas stations across Michigan and Northern Indiana, giving people a fun, friendly place to find a great cup of coffee, yummy snacks for the road, and home and car necessities. You’ll help the Manager carry out all company policies and procedures to keep your restaurant clean, safe, and ready to satisfy, and you’ll be in charge during second and third shifts and whenever the Subway Manager is away.

PORTAGE, MI30+ days ago

$16–$18 Per Hour

The program focuses on different aspects of managing your own account, including: General Training & Comprehension - Learn and perform the job assignments of the housekeeper, heavy housekeeper/floor tech, and laundry worker positions and, as such, can operate, and teach others how to operate, a variety of industrial cleaning equipment. Leadership - Learn to effectively handle managerial responsibilities as well, including but not limited to payroll submission, staffing patterns, effective coaching and discipline, purchasing, maintaining inventory, and budgeting.

New!

Kalamazoo, Michigan1 day ago

$70,000–$100,000 Per Year

Galesburg, MI30+ days ago

Our family-owned, Michigan-based chain of convenience stores can now be found at more than 60 Shell gas stations across Michigan and Northern Indiana, giving people a fun, friendly place to find a great cup of coffee, yummy snacks for the road, and home and car necessities. You’ll work closely with the Johnny’s Store and Area Managers, doing whatever it takes to keep your location clean, safe, well-staffed, well-supplied, and ready to satisfy customers.

Kalamazoo, MI11 days ago

$16–$19

Bonus pay, Flexible schedule, Paid time off, Health insurance, Referral program, Employee discount, Paid trainingJob Type. Everything we do at Hungry Howie’s revolves around our core focus, which is to provide people the opportunity to enrich their lives and community.

Kalamazoo, MI30+ days ago

Strong communication skills with the ability to effectively interact with general contractors, construction managers, internal departments, vendors, subcontractors, VDC, shop, and field trades. Physical Requirements: Ability to navigate active construction sites, including walking on uneven surfaces, climbing stairs or ladders, and standing or walking for extended periods.

Battle Creek, Michigan20 days ago

Portage, MI27 days ago

Full-time

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information.

Battle Creek, MI27 days ago

Part-time

Kalamazoo, MI30+ days ago

Part-time

This member advocate role blends purpose-driven service with professional expertise, offering the chance to build meaningful relationships while helping clergy members access the resources they need to flourish. About the Role: As a Care Manager, you will serve as a trusted guide and advocate for the clergy of the Catholic Diocese of Kalamazoo, helping them navigate the complexities of healthcare while supporting their overall well-being.

Portage, MI9 days ago

$45,000–$54,000 Per Year

If you’re driven, people-focused, and ready to grow into leadership, this Manager in Training role is your path to becoming a General Manager with Let’s Play Soccer. Jump in wherever needed—check in players, help a ref, fix a schedule snag, or assist a customer—with support from your General Manager.

Battle Creek, MI30+ days ago

Ergonomics Risks: Some portions (10 – 50%) of daily assignments involve ergonomic risk, such as regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures . Responsible for controlling all beverage costs, including, liquor, beer, and wine, inventories, weekly ordering of all bar beverages products according to developed pars and budgets, and coding of bar invoices and tracking weekly purchases .

Centreville, MI30+ days ago

$18–$20.50 Per Hour

Kalamazoo, MI14 days ago

Supervise shop technicians and keeps floor on track for maintaining extinguishers and system cylinders in various locations in shop such as: complete work, return bins, swap outs, condemned extinguishers, swap systems cylinders. Must possess the knowledge and ability to understand and operate basic computer functions, operating systems and software applications such as Windows, Word, Apple IOS, Android and Outlook.

Portage, MI18 days ago

In this role you will: Use your Bachelor's degree (strongly preferred or equivalent experience) and 5+ years of client management experience to identify, pursue, and secure new business opportunities through networking, inbound leads, and strategic initiatives . You'll build and strengthen long-term partnerships, identify new opportunities within existing and prospective accounts, and ensure a seamless client experience from initial engagement through ongoing support.

Kalamazoo, MI22 days ago

Repeat: Our Brand Managers not only get to pick out great products for us to carry, but they also negotiate contracts, setup new products in our software, create launch plans, perform audits, and manage quality, pricing and margins. Our Brand Managers tell us they love to sample and pick out the best products for us to carry, the great suppliers they build relationships with, and their awesome co-workers!

VICKSBURG, Michigan30+ days ago

Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.

RICHLAND, Michigan30+ days ago

Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, rolltainers (four-wheel rolling merchandise carts) and U-boats (six-wheel carts).

Battle Creek, MI11 days ago

The primary responsibilities of in-store management are to manage the sales, expenses, profits, assets and team members' personal development to ensure customers are receiving the highest level of customer service. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs.

Bronson, MI30+ days ago

$18–$21 Per Hour

Our family-owned, Michigan-based chain of convenience stores can now be found at more than 60 Shell gas stations across Michigan and Northern Indiana, giving people a fun, friendly place to find a great cup of coffee, yummy snacks for the road, and home and car necessities. You’ll also be in charge during second and third shifts and whenever the Store Manager is away, helping your store stay clean, stocked, safe, and looking great morning, noon, and night.

Battle Creek, MI30+ days ago

$18–$21 Per Hour

Our family-owned, Michigan-based chain of convenience stores can now be found at more than 60 Shell gas stations across Michigan and Northern Indiana, giving people a fun, friendly place to find a great cup of coffee, yummy snacks for the road, and home and car necessities. You’ll also be in charge during second and third shifts and whenever the Store Manager is away, helping your store stay clean, stocked, safe, and looking great morning, noon, and night.

Delton, MI30+ days ago

$18–$21 Per Hour

Our family-owned, Michigan-based chain of convenience stores can now be found at more than 60 Shell gas stations across Michigan and Northern Indiana, giving people a fun, friendly place to find a great cup of coffee, yummy snacks for the road, and home and car necessities. You’ll also be in charge during second and third shifts and whenever the Store Manager is away, helping your store stay clean, stocked, safe, and looking great morning, noon, and night.

Battle Creek, Michigan30+ days ago

The RN Nurse Manager serves as the central link between clinical practice and operationalmanagement, overseeing the work of medical staff, mid-level providers, and nursing teams—including Medical Clinic Nurses, Integrated Care Nurses, Complex Care Nurses, and ACT Nurses. The RN Nurse Manager mentors and supports staff to achieve excellence in patient care while ensuring that all nursing activities align with Summit Pointe’s mission to provide accessible, compassionate, andintegrated behavioral and physical healthcare to the community.

Battle Creek, Michigan30+ days ago

If you’re energized by continuous improvement, love solving complex manufacturing challenges, and want to lead a team that strengthens process capability and performance every day, this is your chance to make a visible impact at our Battle Creek plant, home to iconic cereal brands and a proud legacy in the “cereal capital of the U.S.”. The company's portfolio includes beloved brands such as Honey Bunches of Oats, PEBBLES, Grape-Nuts and Malt-O-Meal cereal and Peter Pan peanut butter, as well as Rachael Ray® Nutrish, Kibbles 'n Bits and 9Lives dog and cat food.

Coldwater, MI30+ days ago

$65–$85 Per Hour

Supporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step in the patient care journey. + Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance and/or medication issues.

RICHLAND, Michigan30+ days ago

Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Under general supervision of the Store Manager, manages the Perishable Departments including, produce, fresh meat, packaged meats, and dairy, frozen food, bread, and thaw and sell bakery products.

Otsego, MI30+ days ago

$20–$22

Community Managers are responsible for overseeing the daily operations of the apartment community, handling resident concerns, rent collection, marketing the community, and leading the site staff. KMG Prestige is seeking a Community Manager in Otsego, Michigan at Otsego Apartments & Mill Race Apartments who is goal-oriented, enjoys new challenges, and has a passion for property management.

Battle Creek, MI13 days ago

$20–$24

Community Managers are responsible for overseeing the daily operations of the apartment community, handling resident concerns, rent collection, marketing the community, and leading the site staff. KMG Prestige is seeking a Community Manager in Battle Creek, MI who is goal-oriented, enjoys new challenges, and has a passion for property management.

Wayland, Michigan30+ days ago

Present financial products such as service contracts, paint and fabric protection, GAP, credit insurance and other products designed to protect our customers and their investment. Competitive - Our team has consistently reached new records year after year and in result, we look for candidates that are interested in breaking records and raising the bar to what is possible.

Kalamazoo, MI30+ days ago

Full-time

This role requires strong leadership skills, a passion for retail, the ability to motivate and develop team members and will be heavily involved in ensuring Highland River Ashley Furniture customer's expectations are met and exceeded. The Highland River Group Ashley Furniture is looking for an engaging, results driven Retail Operations Manager (ROM), with Retail Experience to join our Kalamazoo, MI Management Team.

Kalamazoo, MI30+ days ago

Full-time

This role requires strong leadership skills, a passion for retail, the ability to motivate and develop team members and will be heavily involved in ensuring Highland River Ashley Furniture customer's expectations are met and exceeded. View the following video to get a great perspective on working at the Highland River Group Ashley: Highland River Ashley Careers - YouTube.

Kalamazoo, MI30+ days ago

If you are a high performer and would like to work for an equally high performing company and you think the above opportunity is appropriate for you, we invite you to submit your resume in Microsoft Word format to: GHubbard@Venteon.com. At Venteon our talent acquisition team is proud to provide our clients with the most qualified Accounting & Finance, Engineering, IT and Administrative talent in the industry today.

Kalamazoo, MI30+ days ago

Experience in mechanical piping and plumbing related project management, including project turnover's and set-up, construction document evaluation, estimating, schedule development, and project controls (drawings, costs, and milestones) *Preferred. · Strong communication skills with the ability to effectively interact with general contractors, construction managers, internal departments, vendors, subcontractors, VDC, shop, and field trades.

Battle Creek, MI14 days ago

$43,000–$50,000

As a Dunkin' Restaurant Manager, you’ll be the heartbeat of the store, responsible for: Leading and motivating a high-performing team to deliver exceptional guest experiences. True to our name, we offer 50+ varieties of donuts, but you can also enjoy dozens of premium beverages, bagels, breakfast sandwiches and other baked goods.

Battle Creek, Michigan30+ days ago

$22.80–$22.80

One year specialized training or experience in treating or working with a person who lives with a Mental Health Diagnosis (QMHP) and/or with a person who lives with a Intellectual Developmental Disability (QIDP), required for those applicants who have a bachelor’s degree in a human services related field. Provides services such as assessments, planning, linkage, advocacy, coordination, and monitoring to assist customers in gaining access to needed services and natural supports developed through person-centered planning process.

Coldwater, MI14 days ago

$14–$16

Understand how to react to issues impacting the restaurant’s profit & loss (P&L) to optimize sales and profit, such as analyzing COGS and taking corrective action if necessary, maintaining inventory, projecting restaurant demand changes throughout the year and adjusting labor accordingly, ensuring that cash control/security procedures are followed, and understanding the P&L implications of workers’ compensation claims. May assist the GM in some assigned aspects of local store marketing activities and projects such as public and community relations programs, evaluating local competitors’ store marketing, identifying and tracking changing consumer demands.

Battle Creek, MI30+ days ago

$45,000–$65,000 Per Year

In this role, you will review coverages, identify protection gaps, conduct Farmers Friendly Reviews, and introduce additional coverage options that better protect our clients while improving policy density and retention. The Account Manager at the Morgan Raleigh Agency plays a key role in taking care of our clients and helping our agency grow.

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Customer Experience Manager Jobs in Portage, MI

Jobs

Part Sales Manager – Part TimeAutoZone

Senior Tax ManagerWelsh & Associates, Inc.

Restaurant General ManagerBorder Foods LLC

Assistant General ManagerBorder Foods LLC

Food Service ManagerAramark

National Sales ManagerWelsh & Associates, Inc.

Senior Tax ManagerGables Search Group

Scuba Experience Manager (Retail & Operations)Diventures

Customer Success ManagerLevel Data LLC

Senior Customer Success ManagerLevel Data LLC

Assistant ManagerCrown Ventures Inc.

T-Mobile - Retail Assistant Manager - Battle Creek, MIUnited Wireless

General ManagerCrown Ventures Inc.

Subway Assistant Manager1250 - GALESBURG - SUBWAY

Environmental Services - Manager in TrainingHealthcare Services Group, Inc.

Commerical Account ManagerOrkin

Manager in Training - Subway1250 - GALESBURG - SUBWAY

Assistant ManagerHungry Howie's Pizza

Temperature Controls Manager - R.W. LaPineRose Street Advisors

Base Operations ManagerTekSynap

Part Sales Manager - Full TimeAutozone

Part Sales Manager - Part TimeAutozone

Care ManagerMeta Care Inc

Manager in Training - (Path to GM $70-80K) - Let's Play SoccerLet's Play Soccer

Banquet Manager - DoubleTree by Hilton Battle CreekDouble Tree by Hilton - Battle Creek, Michigan

Subway Assistant Manager1090 - CENTREVILLE - SUBWAY

Shop ManagerCertaSite

Client Relationship ManagerAbraxas Worldwide

Brand ManagerImperial Beverage

ASST STORE MGRDollar General

ASST STORE MANAGER - DGPPDollar General

Store ManagerAce Hardware

Assistant Store Manager1050 - BRONSON - JOHNNY'S MARKETS

Assistant Store Manager4500 - LAKEVIEW - JOHNNY'S MARKETS

Assistant Store Manager4120 - DELTON - JOHNNY'S MARKETS

RN Nurse ManagerSummit Pointe Job Board

Manufacturing Engineering ManagerPost Consumer Brands

Pharmacy ManagerCVS Health

STORE PERISHABLE MANAGER - DGPPDollar General

Community Manager - Otsego Apartments & Mill Race Apartments - Otsego, MIKMG Prestige

Community Manager - Battle Creek, MIKMG Prestige

Finance and Insurance Manager (F&I)GENERAL RV CENTER

Retail Operations Manager (Kalamazoo, MI)The Highland River Group

General Manager - Retail (Kalamazoo, MI)The Highland River Group

Outside Steel Sales Account ManagerVenteon

Project Manager - Commercial ConstructionRose Street Advisors

Restaurant General ManagerDunkin'

Care Manager - Senior Behavioral HealthSummit Pointe Job Board

Assistant ManagerDairy Queen

Account Manager - Farmers InsuranceMorgan Raleigh Agency

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