162 Results for

Customer Service Manager Jobs in Portage, MI

Jobs

Bradley, MI8 days ago

Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins. Job Description The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes.

New!

Battle Creek, MIToday

Parts Sales & Inventory Management – Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising. Teamwork – Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.

New!

Kalamazoo, MI3 days ago

$54,095–$129,615

Manage transitions of care episodes for patients on their panel, including timely completion of structured clinical assessments to identify post-discharge needs, medication reconciliation on behalf of the PCP, and addressal of identified needs directly or via collaboration with other team members. In partnership with the primary care provider, (PCP), the RN, Case Manager is the lead for care management activities, drives care coordination and collaborates with interdisciplinary teams to ensure care continuity for complex patients.

Kalamazoo, MI7 days ago

Join our client as a Senior Tax Manager and play a key role in delivering high-quality tax compliance and consulting for closely held businesses while helping strengthen processes and mentor a growing team. This role will have a significant impact as the firm continues to invest regionally, with opportunities to collaborate and leverage deep technical resources through existing alliances.

New!

Paw Paw, MI5 days ago

$50,000–$100,000 Per Year

At Border Foods, we will unlock the full potential of our employees and guest’s restaurant experience by creating safe welcoming and supportive environments where everyone can thrive. The purpose of the General Manager is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences.

New!

Vicksburg, MI2 days ago

$14–$35 Per Hour

At Border Foods, we will unlock the full potential of our employees and guest’s restaurant experience by creating safe welcoming and supportive environments where everyone can thrive. The purpose of the Assistant Manager is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences.

Kalamazoo, MI12 days ago

New!

Kalamazoo, MI3 days ago

$110,000–$140,000 Per Year

As a key member of KMI's leadership team, this director will strengthen customer relationships, drive growth and workforce development, and ensure the division's profitability. KMI is a respected, growing mechanical contractor known for quality workmanship, long term client relationships, and a strong commitment to investing in its people.

New!

Mattawan, MI2 days ago

The Facilities Coordinator will provide support to the Facility Managers with operational activities in accounting and finance, vendor oversight, equipment and supplies, occupancy services and proactively develop and maintain client and vendor relationships ensuring that expected service levels are achieved. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

PORTAGE, MI30+ days ago

$16–$18 Per Hour

The program focuses on different aspects of managing your own account, including: General Training & Comprehension - Learn and perform the job assignments of the housekeeper, heavy housekeeper/floor tech, and laundry worker positions and, as such, can operate, and teach others how to operate, a variety of industrial cleaning equipment. Leadership - Learn to effectively handle managerial responsibilities as well, including but not limited to payroll submission, staffing patterns, effective coaching and discipline, purchasing, maintaining inventory, and budgeting.

Kalamazoo, MI30+ days ago

Remote

You can strategize with internal teams to proactively support and anticipate customer needs and potential issues to help build resources and awareness with end users and maintain and increase customer sentiment and retention. Role Overview: As a Customer Success Manager of State Implementations, you'll play a pivotal role in ongoing project maintenance and relationship management, driving value for customers.

Kalamazoo, MI30+ days ago

Here's what we're seeking: GRR and NRR Impact: You're adept at delivering Gross Retention Rate (GRR) and Net Revenue Retention (NRR) impact within a growing organization. Results in State DOE or Large-Scale Environment: You've demonstrated measurable results in a State Department of Education (DOE) or similar large-scale setting.

Bronson, MI30+ days ago

This position is responsible for managing the following operational areas (this includes monitoring volumes, quality of services provided, customer satisfaction and meeting regulatory requirements for all areas): o BLH Cafeteria, BLH Food Services, BLH Diet Office, BLH Catering/Vending, BLH Inpatient and Outpatient Nutrition Services, BLH Auxiliary and Gift Ship. Bronson Healthcare Group and its affiliates (“Bronson”) strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth.

Battle Creek, MI30+ days ago

Collaborates with leadership to develop strategies that support departmental growth, identify new revenue opportunities, reduce costs, and address future needs through innovation and strategic partnerships. Works closely with patient services managers to problem-solve operational issues involving clinical services such as patient schedules, access, and daily flow.

Bronson, MI22 days ago

Bronson Healthcare Group and its affiliates (“Bronson”) strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson.

Battle Creek, MI12 days ago

Full-time

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best.

PLAINWELL, MI30+ days ago

Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

PAW PAW, MI30+ days ago

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

KALAMAZOO, MI30+ days ago

Battle Creek, MI30+ days ago

Responsible for the performance of the scuba, retail, and travel programs at their location, the Scuba Experience Manager reports to the Area Director and works to optimize the income and profit generation of these revenue streams through the hiring, training and leading of a small team of retail salespeople and a larger team of contracted dive professionals in delivering a consistently exceptional Diventures customer experience. In addition to direct customer service (about half of their time is spent on the retail floor), the Scuba Experience Manager is responsible for ensuring effective course scheduling, Try Scuba conversion, equipment sales, instructor scheduling, product merchandising, inventory management, scuba equipment service, and the store rental program.

Plainwell, MI30+ days ago

The AM helps manage financial controls, operations, people development, Guest service and compliance across shifts for desired restaurant outcomes (i.e., increased sales, profitability and employee retention). Follows cash control/security procedures and helps to implement marketing plans, maintain inventory, manage labor, and apply financial reports across shifts to enhance restaurant results.

Galesburg, MI30+ days ago

$18–$20.50 Per Hour

Our family-owned, Michigan-based chain of convenience stores can now be found at more than 60 Shell gas stations across Michigan and Northern Indiana, giving people a fun, friendly place to find a great cup of coffee, yummy snacks for the road, and home and car necessities. You’ll help the Manager carry out all company policies and procedures to keep your restaurant clean, safe, and ready to satisfy, and you’ll be in charge during second and third shifts and whenever the Subway Manager is away.

Battle Creek, MI22 days ago

As a Retail Associate Manager, you will work closely with the Store Manager to lead and develop the store team, drive the company's mission to earn customer loyalty and support Sales Representatives in achieving success. As a key leader, the Retail Associate Manager coaches Sales Representatives to improve customer interactions and performance while managing customer wait times for a smooth in-store experience.

Portage, MI27 days ago

Full-time

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information.

Battle Creek, MI27 days ago

Part-time

Plainwell, MI30+ days ago

The Restaurant General Manager (RGM) has overall responsibility for managing daily operations of a single restaurant (10-45 employees) ensuring delivery on guest satisfaction, and ensuring desired restaurant outcomes (i.e., increased sales, profitability, and employee retention). Provides coaching and feedback to Team Members, Shift Coordinators and Assistant Managers Assumes full responsibility for restaurant profit and loss management by implementing marketing strategies and following cash control/security procedures.

New!

Kalamazoo, MI1 day ago

$16–$19

Everything we do at Hungry Howie’s revolves around our core focus, which is to provide people the opportunity to enrich their lives and community. Bonus pay, Paid time off, Health insurance, Referral program, Employee discount, Paid trainingJob Type.

Galesburg, MI30+ days ago

Our family-owned, Michigan-based chain of convenience stores can now be found at more than 60 Shell gas stations across Michigan and Northern Indiana, giving people a fun, friendly place to find a great cup of coffee, yummy snacks for the road, and home and car necessities. You’ll work closely with the Johnny’s Store and Area Managers, doing whatever it takes to keep your location clean, safe, well-staffed, well-supplied, and ready to satisfy customers.

Kalamazoo, MI30+ days ago

Part-time

This member advocate role blends purpose-driven service with professional expertise, offering the chance to build meaningful relationships while helping clergy members access the resources they need to flourish. About the Role: As a Care Manager, you will serve as a trusted guide and advocate for the clergy of the Catholic Diocese of Kalamazoo, helping them navigate the complexities of healthcare while supporting their overall well-being.

Kalamazoo, Michigan30+ days ago

$70,000–$100,000 Per Year

Battle Creek, Michigan20 days ago

Battle Creek, Michigan30+ days ago

The RN Nurse Manager serves as the central link between clinical practice and operationalmanagement, overseeing the work of medical staff, mid-level providers, and nursing teams—including Medical Clinic Nurses, Integrated Care Nurses, Complex Care Nurses, and ACT Nurses. The RN Nurse Manager mentors and supports staff to achieve excellence in patient care while ensuring that all nursing activities align with Summit Pointe’s mission to provide accessible, compassionate, andintegrated behavioral and physical healthcare to the community.

Battle Creek, MI11 days ago

The primary responsibilities of in-store management are to manage the sales, expenses, profits, assets and team members' personal development to ensure customers are receiving the highest level of customer service. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs.

Coldwater, MI14 days ago

$15–$17

Dairy Queen® (DQ®) franchisees, employees and crew members have been focused on creating positive memories for all who touch DQ®, for over 75 years. Unlike any other quick-service brand, DQ® food and treats hold a special place in the hearts of fans of all ages, from all around the globe.

Portage, MI9 days ago

$45,000–$54,000 Per Year

If you’re driven, people-focused, and ready to grow into leadership, this Manager in Training role is your path to becoming a General Manager with Let’s Play Soccer. Jump in wherever needed—check in players, help a ref, fix a schedule snag, or assist a customer—with support from your General Manager.

Coldwater, MI30+ days ago

$65–$85 Per Hour

Supporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step in the patient care journey. + Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance and/or medication issues.

Kalamazoo, MI30+ days ago

Strong communication skills with the ability to effectively interact with general contractors, construction managers, internal departments, vendors, subcontractors, VDC, shop, and field trades. Physical Requirements: Ability to navigate active construction sites, including walking on uneven surfaces, climbing stairs or ladders, and standing or walking for extended periods.

Battle Creek, Michigan30+ days ago

$22.80–$22.80

One year specialized training or experience in treating or working with a person who lives with a Mental Health Diagnosis (QMHP) and/or with a person who lives with a Intellectual Developmental Disability (QIDP), required for those applicants who have a bachelor’s degree in a human services related field. Provides services such as assessments, planning, linkage, advocacy, coordination, and monitoring to assist customers in gaining access to needed services and natural supports developed through person-centered planning process.

Coldwater, MI14 days ago

$14–$16

Understand how to react to issues impacting the restaurant’s profit & loss (P&L) to optimize sales and profit, such as analyzing COGS and taking corrective action if necessary, maintaining inventory, projecting restaurant demand changes throughout the year and adjusting labor accordingly, ensuring that cash control/security procedures are followed, and understanding the P&L implications of workers’ compensation claims. May assist the GM in some assigned aspects of local store marketing activities and projects such as public and community relations programs, evaluating local competitors’ store marketing, identifying and tracking changing consumer demands.

Kalamazoo, MI30+ days ago

Full-time

This role requires strong leadership skills, a passion for retail, the ability to motivate and develop team members and will be heavily involved in ensuring Highland River Ashley Furniture customer's expectations are met and exceeded. View the following video to get a great perspective on working at the Highland River Group Ashley: Highland River Ashley Careers - YouTube.

Kalamazoo, MI30+ days ago

Full-time

This role requires strong leadership skills, a passion for retail, the ability to motivate and develop team members and will be heavily involved in ensuring Highland River Ashley Furniture customer's expectations are met and exceeded. The Highland River Group Ashley Furniture is looking for an engaging, results driven Retail Operations Manager (ROM), with Retail Experience to join our Kalamazoo, MI Management Team.

Kalamazoo, MI30+ days ago

Experience in mechanical piping and plumbing related project management, including project turnover's and set-up, construction document evaluation, estimating, schedule development, and project controls (drawings, costs, and milestones) *Preferred. · Strong communication skills with the ability to effectively interact with general contractors, construction managers, internal departments, vendors, subcontractors, VDC, shop, and field trades.

RICHLAND, Michigan30+ days ago

Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, rolltainers (four-wheel rolling merchandise carts) and U-boats (six-wheel carts).

VICKSBURG, Michigan30+ days ago

Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.

Bronson, MI30+ days ago

$18–$21 Per Hour

Our family-owned, Michigan-based chain of convenience stores can now be found at more than 60 Shell gas stations across Michigan and Northern Indiana, giving people a fun, friendly place to find a great cup of coffee, yummy snacks for the road, and home and car necessities. You’ll also be in charge during second and third shifts and whenever the Store Manager is away, helping your store stay clean, stocked, safe, and looking great morning, noon, and night.

Kalamazoo, MI14 days ago

Supervise shop technicians and keeps floor on track for maintaining extinguishers and system cylinders in various locations in shop such as: complete work, return bins, swap outs, condemned extinguishers, swap systems cylinders. Must possess the knowledge and ability to understand and operate basic computer functions, operating systems and software applications such as Windows, Word, Apple IOS, Android and Outlook.

Centreville, MI30+ days ago

$18–$20.50 Per Hour

KALAMAZOO, MI23 days ago

$16.75 Per Hour

As you progress through the Manager Trainee program, your General Management team, Department Managers, and Store Team Members will work alongside you to develop your understanding of our business and help prepare you to take on a management role in the near future! Upon completion of the program, you will be eligible to promote to any of our 330+ Store Locations, Corporate Office, Manufacturing Facilities, and Distribution Centers!

RICHLAND, Michigan30+ days ago

Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Under general supervision of the Store Manager, manages the Perishable Departments including, produce, fresh meat, packaged meats, and dairy, frozen food, bread, and thaw and sell bakery products.

Otsego, MI30+ days ago

$20–$22

Community Managers are responsible for overseeing the daily operations of the apartment community, handling resident concerns, rent collection, marketing the community, and leading the site staff. KMG Prestige is seeking a Community Manager in Otsego, Michigan at Otsego Apartments & Mill Race Apartments who is goal-oriented, enjoys new challenges, and has a passion for property management.

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Customer Service Manager Jobs in Portage, MI

Jobs

Food Service ManagerAramark

Part Sales Manager – Part TimeAutoZone

Registered Nurse - Case Manager - Southwest MichiganOak Street Health

Senior Tax ManagerWelsh & Associates, Inc.

Restaurant General ManagerBorder Foods LLC

Assistant General ManagerBorder Foods LLC

Senior Tax ManagerGables Search Group

Service Department DirectorKalamazoo Mechanical, Inc.

Facilities Coordinator*US AMR-Jones Lang LaSalle Americas, Inc.

Environmental Services - Manager in TrainingHealthcare Services Group, Inc.

Customer Success ManagerLevel Data LLC

Senior Customer Success ManagerLevel Data LLC

Manager of Food and Nutrition ServicesBronson Healthcare

Manager of Clinical Services - Chiropractor, Optometry, Podiatry, Physical TherapyGrace Health

Manager Environmental Services- Kalamazoo, Full Time- 2nd ShiftBronson Healthcare

Eyewear Customer Service/Sales AdvisorMyEyeDr.

Pharmacy Customer Service AssociateWalgreens

Customer Service AssociateWalgreens

Customer Service Associate - TemporaryWalgreens

Scuba Experience Manager (Retail & Operations)Diventures

Assistant ManagerCrown Ventures Inc.

Subway Assistant Manager1250 - GALESBURG - SUBWAY

T-Mobile - Retail Assistant Manager - Battle Creek, MIUnited Wireless

Part Sales Manager - Full TimeAutozone

Part Sales Manager - Part TimeAutozone

General ManagerCrown Ventures Inc.

Assistant ManagerHungry Howie's Pizza

Manager in Training - Subway1250 - GALESBURG - SUBWAY

Care ManagerMeta Care Inc

Commerical Account ManagerOrkin

Base Operations ManagerTekSynap

RN Nurse ManagerSummit Pointe Job Board

Store ManagerAce Hardware

Shift ManagerDairy Queen

Manager in Training - (Path to GM $70-80K) - Let's Play SoccerLet's Play Soccer

Pharmacy ManagerCVS Health

Temperature Controls Manager - R.W. LaPineRose Street Advisors

Care Manager - Senior Behavioral HealthSummit Pointe Job Board

Assistant ManagerDairy Queen

General Manager - Retail (Kalamazoo, MI)The Highland River Group

Retail Operations Manager (Kalamazoo, MI)The Highland River Group

Project Manager - Commercial ConstructionRose Street Advisors

ASST STORE MANAGER - DGPPDollar General

ASST STORE MGRDollar General

Assistant Store Manager1050 - BRONSON - JOHNNY'S MARKETS

Shop ManagerCertaSite

Subway Assistant Manager1090 - CENTREVILLE - SUBWAY

Manager TraineeMenards

STORE PERISHABLE MANAGER - DGPPDollar General

Community Manager - Otsego Apartments & Mill Race Apartments - Otsego, MIKMG Prestige

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