Customer Experience Manager Nature's Trees, Inc.Customer Experience ManagerNewtown, CTPerformance Metrics: This role will be accountable for team performance across key measures, including: • Call answer rate • Speed-to-lead (including 60-second web form response target) • Inbound inquiry-to-appointment rate • Appointment quality and downstream conversion • CRM documentation accuracy • Customer satisfaction scores • Quality assurance scores. This team serves as the first touchpoint for prospective customers-responding to inbound phone calls and web inquiries, conducting initial discovery, documenting customer needs in CRM, and scheduling high-quality appointments with Sales Arborists.
Customer Service Manager HarcoSemco LLCCustomer Service ManagerBranford, CTKey responsibilities include daily leadership of order entry activities; alignment of the customer backlog with internal production build and ship schedules; ownership of quoting processes, price lists, and customer-specific commercial requirements; and resolution of escalated customer issues, in strict adherence to company policies and procedures. Lead development, implementation, and improvement of processes, procedures, and methods related to order entry, order status notes, acknowledgments, quotes, and all customer service activities to ensure quality, efficiency, and cost-effectiveness while facilitating responsiveness to customer requests.
Customer Service Manager VenteonCustomer Service ManagerMiddletown, CTul style="background-color:rgb( 255 , 255 , 255 );color:rgb( 38 , 35 , 33 );font-family:'circular' , '-apple-system' , 'blinkmacsystemfont' ,">Leading and managing complex programs to customer and stakeholder satisfaction . Minimum 5 years of customer relationship management in aerospace manufacturing.
BIA - CT Personal Lines Customer Service Manager ArbellaBIA - CT Personal Lines Customer Service ManagerAvon, ConnecticutThis role requires close collaboration with the Director of Customer Service, MA service managers, sales teams, and functional managers to develop and maintain an Agency-wide playbook that drives consistency and supports profitable growth. The Customer Service Manager provides strategic and frontline leadership to Bearingstar's CT Customer Service Department, including direct management of our Agency Team Managers overseeing 35+ Customer Service Professionals across 5 CT locations.
Sales Manager Siftex Equipment CompanySales ManagerSouth Windsor, CTThe Sales Manager owns Siftex’s external relationships and is responsible for growing our customer base, protecting our margins, and representing everything we stand for. Here’s what you’ll get: A culture worth showing up for: driven, collaborative, and refreshingly human — a team that checks its ego at the door, celebrates wins, and gets things done without the noise.
Store Manager Blufox Mobile- Vernon Blufox MobileStore Manager Blufox Mobile- VernonVernon, CT$65,000–$95,000Retail Store Manager • Bilingual Store Manager • Sales Manager • Wireless Manager • Telecommunications Manager • Retail Operations Manager • Customer Service Manager • Spanish Speaking Manager • Store Leader • Sales Leadership • Team Development • Retail Sales • Comcast Xfinity • Wireless Sales • Business Development • Performance Management • Customer Experience • Inventory Management • Recruiting • Training • Coaching. This is an opportunity to join one of the fastest-growing telecommunications retailers in the country, with operations across multiple states and continued expansion underway.
Store Manager Blufox Mobile- Bishops Corner Blufox MobileStore Manager Blufox Mobile- Bishops CornerHartford, CT$65,000–$85,000Retail Store Manager • Bilingual Store Manager • Sales Manager • Wireless Manager • Telecommunications Manager • Retail Operations Manager • Customer Service Manager • Spanish Speaking Manager • Store Leader • Sales Leadership • Team Development • Retail Sales • Comcast Xfinity • Wireless Sales • Business Development • Performance Management • Customer Experience • Inventory Management • Recruiting • Training • Coaching. This is an opportunity to join one of the fastest-growing telecommunications retailers in the country, with operations across multiple states and continued expansion underway.
B2B Field Sales Professional - Wethersfield, CT The Goodyear Tire & Rubber CoB2B Field Sales Professional - Wethersfield, CTWethersfield, CT$48,000–$60,000 / yearp>General Description: As the Fleet Tire Sales Specialist (Salary + Commission) role, you are responsible for selling new and retreaded commercial truck tires and related products and services by managing current customer accounts and developing new accounts. Goodyear Commercial Tire & Service Centers (CTSC) are owned by Goodyear - which makes them uniquely qualified to offer you trusted tires, reliable services and powerful management tools to help you lower your operating costs.