Sign upLog in
JobsJobs in ConnecticutJobs in New Britain, CTBusiness JobsCustomer Service JobsCustomer Experience Manager Jobs in New Britain, CT
2,823 Results for

Customer Experience Manager Jobs in New Britain, CT

.

1 day ago
1 day ago
Capstone Logistics LLC logo
New

South Windsor, Connecticut
  • Full time

p>We are seeking an experienced Warehouse Site Manager to oversee daily warehouse operations and lead site teams in a fast-paced logistics environment. This role is ideal for a proven leader with at least 3 years of progressive management experience in distribution, transportation, warehouse operations, or 3PL environments..

Today
New

Suffield, CT
  • $90,000–$140,000 / year
  • Full time

li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Partner cross-functionally on new product introduction, ensuring robust quality planning.

  • Oversee inspection processes across raw materials, in-process production, and finished goods.

    • 1 day ago
    New

    Simsbury, CT
    • $20.05–$35 / hour

    li/>

  • Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more.

    • Today

    New Haven, CT
    • $120,000–$160,000 / year
    • Full time

    A successful Project Manager - Construction should have: Proven expertise in managing commercial construction projects, including ground-up and large remodels. The Project Manager - Construction will oversee commercial construction projects, including ground-up builds and large remodels, ranging from $2M to $50M.

    15 days ago

    Torrington, CT
    • $130,000–$150,000 / year
    • Full time

    Requirements 5+ years of experience in a true Project Manager role Proven experience managing public K-12 projects ($20M+) Strong tenure with reputable construction firms of similar scope Experience managing scheduling and project financials independently Bachelor's and/or Master's degree in Engineering or Construction Management OSHA 10 & OSHA 30 certifications required Experience with P6, JD Edwards, Textura, or BIM 360 (preferred) Must be based in Rhode Island and focused on building local presence Demonstrated commitment to long-term career growth within a company With a workforce of approximately 1,000 employees and a dedicated vertical construction division of 100+ professionals, they specialize in public and institutional projects including K-12 schools, higher education, healthcare, and industrial facilities.

    22 days ago

    Hartford, CT
    • $120,000–$150,000 / year
    • Full time

    Our client is a nationally recognized construction firm delivering large-scale institutional and commercial projects across the U.S. They are looking to add a Project Manager ASAP! Our client is a nationally recognized construction firm delivering large-scale institutional and commercial projects across the U.S. Description.

    7 days ago
    New

    Newington, CT

    The role involves sourcing and developing high-quality leads, managing the RFI and RFP process, contributing to the development of winning proposals, and ensuring a focus on customer service, quality, and timely delivery. Job Description

    Job Description

    The Manufacturing Sales Manager will be responsible for overseeing and leading sales activities at a privately-owned manufacturing company specializing in aerospace, marine, power generation, armament, and research.

    Today

    Newtown, CT

    Performance Metrics: This role will be accountable for team performance across key measures, including: • Call answer rate • Speed-to-lead (including 60-second web form response target) • Inbound inquiry-to-appointment rate • Appointment quality and downstream conversion • CRM documentation accuracy • Customer satisfaction scores • Quality assurance scores. This team serves as the first touchpoint for prospective customers-responding to inbound phone calls and web inquiries, conducting initial discovery, documenting customer needs in CRM, and scheduling high-quality appointments with Sales Arborists.

    30+ days ago
    Five Below Inc logo

    CT

    p>At Five Below, our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! crewservices.zendesk.com/hc/en-us/requests/new.

    30+ days ago
    Five Below Inc logo
    New

    Bristol, CT

    p>At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff!

  • Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).

    • 1 day ago

    Berlin, CT
    • $17.75–$23.10 / hour

    Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

    24 days ago

    Southington, CT
    • $18.25–$23.30 / hour

    Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

    30+ days ago

    Enfield, CT
    • $18.25–$23.30 / hour

    p>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

    In select stores that do not have a Framing Manager only, responsibilities also include:

    • leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

    30+ days ago
    Five Below logo

    Old Saybrook, Connecticut

    div>

    At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! crewservices.zendesk.com/hc/en-us/requests/new.

    8 days ago

    Hartford, CT

    You understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions.

  • Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.

    • 30+ days ago
    Macy's Inc logo

    Manchester, CT

    Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

  • Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.

    • 19 days ago
    Venteon logo

    Middletown, CT

    ul style="background-color:rgb( 255 , 255 , 255 );color:rgb( 38 , 35 , 33 );font-family:'circular' , '-apple-system' , 'blinkmacsystemfont' ,">

  • Leading and managing complex programs to customer and stakeholder satisfaction .

    • Minimum 5 years of customer relationship management in aerospace manufacturing.

    • 30+ days ago

    Agawam, MA

    p>Braman is seeking a Customer Service Representative to effectively conduct inside sales calls, scheduling, and customer/technician communications by performing the following essential duties:

    • Receives and processes a high volume of phone calls from clients, prospective customers, and Braman employees in a prompt, courteous manner.
    • Conducts inside sales activities for residential and commercial customers, such as selling services to prospective clients and upgrading existing services.

    8 days ago

    North Haven, Connecticut

    Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.

    As a Customer Experience Manager I, you will serve as the primary liaison between customers and internal teams, including operations, IT, and finance.

    30+ days ago
    CSAA Insurance Group logo

    CT
    Remote
    • $160,155–$177,950 / year

    Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}. The Senior Manager is accountable for end-to-end execution of agent and member digital sales and service experiences within CSAA personal lines, ensuring consistent, high-quality delivery across distribution channels (AAA club agency, independent agency, direct, and alternative platforms).

    30+ days ago

    Avon, Connecticut

    This role requires close collaboration with the Director of Customer Service, MA service managers, sales teams, and functional managers to develop and maintain an Agency-wide playbook that drives consistency and supports profitable growth.

    The Customer Service Manager provides strategic and frontline leadership to Bearingstar's CT Customer Service Department, including direct management of our Agency Team Managers overseeing 35+ Customer Service Professionals across 5 CT locations.

    30+ days ago

    Connecticut Work at Home, CT
    Remote

    Direct activities of internal Account Managers and influence extended team members as related to client strategic objectives and escalated service issues that improve member experience, client retention, and organizational effectiveness. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

    25 days ago

    West Hartford, CT
    • $25.03–$33.87 / hour

    p>The Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our stores every day.

  • Support Store Manager in hiring and building a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive key results and performance.

    • 12 days ago

    Branford, CT

    Key responsibilities include daily leadership of order entry activities; alignment of the customer backlog with internal production build and ship schedules; ownership of quoting processes, price lists, and customer-specific commercial requirements; and resolution of escalated customer issues, in strict adherence to company policies and procedures. Lead development, implementation, and improvement of processes, procedures, and methods related to order entry, order status notes, acknowledgments, quotes, and all customer service activities to ensure quality, efficiency, and cost-effectiveness while facilitating responsiveness to customer requests.

    30+ days ago

    CT

    p>The Senior Manager of Digital Experience Strategy leads the vision, roadmap, and delivery of customer‑facing digital experiences across websites, eCommerce web shops, and connected digital tools for our Access & Egress Hardware Group (AEHG). This will include Product Information Management and Digital Asset Management (PIM/DAM), and their integrations with Content Management Systems such as Adobe Experience Manager (CMS/AEM), Enterprise Resource Planning (ERP) platforms, and custom configurators.

    30+ days ago

    Glastonbury, CT

    p style="text-align:justify">Responsibilities:

    • Conduct comprehensive training on the Axiom platform, covering both system functionality and available investment options to ensure seamless integration into client workflows. The Customer Success Manager provides comprehensive training, partners with clients to develop and refine business strategies and supports customized service and growth plans aligned with each client's goals.

    20 days ago
    Waste Management Inc logo

    Windsor, CT
    • $119,500–$182,000 / year

    In this role, this position is responsible for overseeing and leading the work of multiple operational teams consisting of Launch Manager, Launch Supervisors, Project Services Project Managers and BA responsible for the project management and execution of multiple on ongoing customer implementations, de-implementations, projects and tasks. Provide oversight and direction to multiple operational teams consisting of Launch Manager, Launch Supervisors, Project Services Project Managers and BA responsible for the project management and execution of multiple on ongoing customer implementations, de-implementations, projects and tasks.

    30+ days ago

    Hartford, CT
    • $65,500–$83,500 / year

    By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance. The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles.

    30+ days ago
    CVS Health Corp logo

    CT
    • $54,095–$155,538 / year

    li>

    Applies clinical judgment to the incorporation of strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning and resolution of member issues.

    • 1+ years' Case Management experience or discharge planning, nurse navigator or nurse care coordinator experience as well as experience with transferring patients to lower levels of care.

    18 days ago

    CT

    p>The EM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):

    Performance • Promote a culture of accountability to meet or exceed the store's goals related to services, boutiques, retail sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. • Address underperforming metrics related to the store's services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business.

    30+ days ago

    Bloomfield, CT
    • $66,100–$110,100 / year

    These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Assesses the needs of our health plan partners and helps to define and implement necessary changes to our services/management processes and approaches to most effectively and efficiently meet those needs.

    30+ days ago
    CVS Health Corp logo

    CT
    • $46,988–$122,400 / year

    p>The Pharmacy Benefit Management Client Experience Manager examines sales, account management, and business retention metrics for products and services, in order to support profitable growth and other business objectives. This person controls strategic business plans for accounts and customer relationships, focusing on revenue growth, member retention, and achievement of financial objectives.

    7 days ago
    New

    North Haven, CT

    p>That means taking ownership of our work, doing right by our customers and each other, and delivering results we stand behind.

    • Project Management: Plans, coordinates, and executes audits, installs, and account.

    4 days ago

    Similar Job Searches

    Customer Service Manager JobsCustomer Experience Manager JobsCustomer Experience Manager JobsCustomer Experience Manager JobsCustomer Experience Manager Jobs

    Stand out to leading employers.

    Upload your resume and let employers find you for new Customer Experience Manager job openings. Plus, receive relevant job matches delivered straight to your inbox.

    Create A Free Account