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2,811 Results for

Customer Experience Manager Jobs in New Britain, CT

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Hartford, CT14 days ago
  • $140,000–$140,000 Per Year

Necessary qualifications include a Bachelor’s Degree in Electrical Engineering or related fields, over seven years of experience in a manufacturing or industrial setting, a minimum of three years in a leadership position, and proficiency in industrial electrical systems and controls. Key responsibilities include leading a specialized team, organizing the development of electrical designs for industrial uses, converting customer specifications into practical designs, and generating detailed engineering documentation.

New!

Suffield, CTToday
  • $90,000–$140,000 Per Year
  • Full-time

li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Partner cross-functionally on new product introduction, ensuring robust quality planning.

  • Oversee inspection processes across raw materials, in-process production, and finished goods.

    • New Haven, CT14 days ago
    • $120,000–$160,000 Per Year
    • Full-time

    A successful Project Manager - Construction should have: Proven expertise in managing commercial construction projects, including ground-up and large remodels. The Project Manager - Construction will oversee commercial construction projects, including ground-up builds and large remodels, ranging from $2M to $50M.

    New!

    Remote Position, CTToday
    Remote

    We are backed by a team of world-class experts and the best technology talent, and we are committed to helping more new businesses get started, increase the revenues of our customers, and bridge the gap between online merchants and payment solutions.

    The Manager, Partner Sales is responsible for leading and scaling the Business Development Representative (BDR) function while designing and optimizing the technology and systems that power outbound prospecting and partner acquisition.

    Torrington, CT21 days ago
    • $130,000–$150,000 Per Year
    • Full-time

    Requirements 5+ years of experience in a true Project Manager role Proven experience managing public K-12 projects ($20M+) Strong tenure with reputable construction firms of similar scope Experience managing scheduling and project financials independently Bachelor's and/or Master's degree in Engineering or Construction Management OSHA 10 & OSHA 30 certifications required Experience with P6, JD Edwards, Textura, or BIM 360 (preferred) Must be based in Rhode Island and focused on building local presence Demonstrated commitment to long-term career growth within a company With a workforce of approximately 1,000 employees and a dedicated vertical construction division of 100+ professionals, they specialize in public and institutional projects including K-12 schools, higher education, healthcare, and industrial facilities.

    New!

    Hartford, CT6 days ago
    • $120,000–$150,000 Per Year
    • Full-time

    Our client is a nationally recognized construction firm delivering large-scale institutional and commercial projects across the U.S. They are looking to add a Project Manager ASAP! Our client is a nationally recognized construction firm delivering large-scale institutional and commercial projects across the U.S. Description.

    New!

    Pleasant Valley, CTToday
    • $70,000–$125,000

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions:

    • Willingness to work outside 90% of the time for extended periods in any season, with potential exposure to inclement weather.
    • The Winner’s Circle: Hit your numbers and you’re joining us on two all-expenses-paid luxury trips every year. We’ve done Aruba, Mexico, and Vegas.

    New!

    North Haven, CTToday
    • $23.52–$27.93 Per Hour

    Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.

    Newtown, CT30+ days ago

    Performance Metrics: This role will be accountable for team performance across key measures, including: • Call answer rate • Speed-to-lead (including 60-second web form response target) • Inbound inquiry-to-appointment rate • Appointment quality and downstream conversion • CRM documentation accuracy • Customer satisfaction scores • Quality assurance scores. This team serves as the first touchpoint for prospective customers-responding to inbound phone calls and web inquiries, conducting initial discovery, documenting customer needs in CRM, and scheduling high-quality appointments with Sales Arborists.

    Five Below Inc logo

    CT30+ days ago

    p>At Five Below, our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! crewservices.zendesk.com/hc/en-us/requests/new.

    Berlin, CT23 days ago
    • $17.75–$23.10 Per Hour

    Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

    Southington, CT30 days ago
    • $18.25–$23.30 Per Hour

    Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

    Enfield, CT30+ days ago
    • $18.25–$23.30 Per Hour

    p>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

    In select stores that do not have a Framing Manager only, responsibilities also include:

    • leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

    Five Below logo

    Old Saybrook, Connecticut7 days ago

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    At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! crewservices.zendesk.com/hc/en-us/requests/new.

    Hartford, CT30+ days ago

    You understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions.

  • Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.

    • Macy's Inc logo

    Manchester, CT18 days ago

    Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

  • Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.

    • Agawam, MA7 days ago

    p>Braman is seeking a Customer Service Representative to effectively conduct inside sales calls, scheduling, and customer/technician communications by performing the following essential duties:

    • Receives and processes a high volume of phone calls from clients, prospective customers, and Braman employees in a prompt, courteous manner.
    • Conducts inside sales activities for residential and commercial customers, such as selling services to prospective clients and upgrading existing services.

    Connecticut Work at Home, CT24 days ago
    Remote

    Direct activities of internal Account Managers and influence extended team members as related to client strategic objectives and escalated service issues that improve member experience, client retention, and organizational effectiveness. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

    Venteon logo

    Middletown, CT30+ days ago

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  • Leading and managing complex programs to customer and stakeholder satisfaction .

    • Minimum 5 years of customer relationship management in aerospace manufacturing.

    • Branford, CT30+ days ago

    Key responsibilities include daily leadership of order entry activities; alignment of the customer backlog with internal production build and ship schedules; ownership of quoting processes, price lists, and customer-specific commercial requirements; and resolution of escalated customer issues, in strict adherence to company policies and procedures. Lead development, implementation, and improvement of processes, procedures, and methods related to order entry, order status notes, acknowledgments, quotes, and all customer service activities to ensure quality, efficiency, and cost-effectiveness while facilitating responsiveness to customer requests.

    North Haven, Connecticut30+ days ago

    Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.

    As a Customer Experience Manager I, you will serve as the primary liaison between customers and internal teams, including operations, IT, and finance.

    CSAA Insurance Group logo

    CT30+ days ago
    Remote
    • $160,155–$177,950 Per Year

    Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}. The Senior Manager is accountable for end-to-end execution of agent and member digital sales and service experiences within CSAA personal lines, ensuring consistent, high-quality delivery across distribution channels (AAA club agency, independent agency, direct, and alternative platforms).

    Avon, Connecticut30+ days ago

    This role requires close collaboration with the Director of Customer Service, MA service managers, sales teams, and functional managers to develop and maintain an Agency-wide playbook that drives consistency and supports profitable growth.

    The Customer Service Manager provides strategic and frontline leadership to Bearingstar's CT Customer Service Department, including direct management of our Agency Team Managers overseeing 35+ Customer Service Professionals across 5 CT locations.

    CT30+ days ago

    p>The Senior Manager of Digital Experience Strategy leads the vision, roadmap, and delivery of customer‑facing digital experiences across websites, eCommerce web shops, and connected digital tools for our Access & Egress Hardware Group (AEHG). This will include Product Information Management and Digital Asset Management (PIM/DAM), and their integrations with Content Management Systems such as Adobe Experience Manager (CMS/AEM), Enterprise Resource Planning (ERP) platforms, and custom configurators.

    CT30+ days ago

    p>The EM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):

    Performance • Promote a culture of accountability to meet or exceed the store's goals related to services, boutiques, retail sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. • Address underperforming metrics related to the store's services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business.

    CVS Health Corp logo

    CT17 days ago
    • $54,095–$155,538 Per Year

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    Applies clinical judgment to the incorporation of strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning and resolution of member issues.

    • 1+ years' Case Management experience or discharge planning, nurse navigator or nurse care coordinator experience as well as experience with transferring patients to lower levels of care.

    West Hartford, CT11 days ago
    • $25.03–$33.87 Per Hour

    p>The Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our stores every day.

  • Support Store Manager in hiring and building a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive key results and performance.

    • Bloomfield, CT30+ days ago
    • $66,100–$110,100 Per Year

    These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Assesses the needs of our health plan partners and helps to define and implement necessary changes to our services/management processes and approaches to most effectively and efficiently meet those needs.

    CVS Health Corp logo
    New!

    CT6 days ago
    • $46,988–$122,400 Per Year

    p>The Pharmacy Benefit Management Client Experience Manager examines sales, account management, and business retention metrics for products and services, in order to support profitable growth and other business objectives. This person controls strategic business plans for accounts and customer relationships, focusing on revenue growth, member retention, and achievement of financial objectives.

    North Haven, CT30+ days ago

    Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms.

    New!

    Agawam, MA3 days ago

    p>That means taking ownership of our work, doing right by our customers and each other, and delivering results we stand behind.

    • Project Management: Plans, coordinates, and executes audits, installs, and account.

    Shelton, CT30+ days ago

    As a Care Experience Manager (CEM), you'll play a vital role in supporting both our clients and caregivers - making a meaningful impact every single day. As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

    Glastonbury, CT19 days ago

    p style="text-align:justify">Responsibilities:

    • Conduct comprehensive training on the Axiom platform, covering both system functionality and available investment options to ensure seamless integration into client workflows. The Customer Success Manager provides comprehensive training, partners with clients to develop and refine business strategies and supports customized service and growth plans aligned with each client's goals.

    The Home Depot Inc logo

    CT30+ days ago

    li>15% - Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines : Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices.

    Key Responsibilities:

    • 30% - Customer Service / Experience - Service Leadership: Champion the GET culture by working alongside the team to model proper techniques and providing real-time coaching on the sales floor.

    Bloomfield, CT26 days ago

    Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees : If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

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