NewMed Spa Manager Mitchell MartinMed Spa ManagerWest Hartford, CT$80,000–$90,000 / yearBy applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Med Spa Manager - West Hartford, CT (Onsite) - Full Time - Mon-Fri 09:00am-05:00pm - One Late Day Per Week Until 07:00pm - $80,000-$90,000 Per Year.
NewSenior Tax Manager JobotSenior Tax ManagerHartford, CT$150,000–$170,000 / yearWith more than 65 accounting professionals across multiple offices, the firm delivers accounting, auditing, tax, and business consulting services with the responsiveness and relationships of a local firm backed by the depth and resources of a national-caliber practice through its membership in a nationally recognized alliance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Sales Manager JobotSales ManagerSouth Windsor, CT$100,000–$140,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our environment values accountability, continuous improvement, and teamwork, offering employees the opportunity to build deep product knowledge while contributing directly to customer satisfaction and operational excellence.
NewQuality Manager (AS9100) JobotQuality Manager (AS9100)East Windsor, CT$100,000–$140,000 / yearOur FAA- and EASA-approved repair station tests, repairs, and overhauls engine accessories and components — fuel nozzles, valves, actuators, starters, harnesses, and related hardware — for airlines, MROs, engine centers, and OEM partners around the world. Ownership & Authority: This is the senior quality voice on site — you hold approval authority over QMS documentation, new equipment, and tooling that affects product quality, and you are the primary liaison to the FAA, EASA, customers, and third-party auditors.
NewAudit Manager - Single Audits (REMOTE) JobotAudit Manager - Single Audits (REMOTE)Hartford, CTRemote$100,000–$120,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. You won't be disappointed with our company culture., and our recognition as a "best place to work" for 10 consecutive years highlights the exceptional work/life balance we offer our employees.
Store Manager SafeliteStore ManagerSeymour, CTOversee the daily operations of the store, including: open and closing procedures, work order management, performing the CICO (Check-In, Check-Out) procedures, providing high levels of customer service, staffing and scheduling and/or making necessary modifications, inventory management and proper cash handling. Drive team performance to ensure key performance indicators (KPI's) and company goals are met or exceeded, including but not limited to: Net Promoter Score, Time to Serve, job completion, customer conversion and quality metrics, as well as compliance with federal, state and local regulations.
NewTax Manager - Hybrid JobotTax Manager - HybridGlastonbury, CT$90,000–$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will be responsible for managing and overseeing all aspects of tax preparation and review for our clients, including C-Corps, S-Corps, and High-Net Worth Individuals.
HR Manager / Director Kforce Inc.HR Manager / DirectorCromwell, CT$43.27–$55.28Ensure compliance requirements are met through strong record keeping processes, including meeting requirements for annual survey, complaint surveys, state inspections, mock surveys, etc. Reduce employee relations issues by cultivating a positive work environment, with excellent leaders, which enables an engaged employee experience.
NewDistrict Sales Manager - Mandarin or Hindi SyscoDistrict Sales Manager - Mandarin or HindiROCKY HILL, CTLead and direct Customer Engagement efforts by enabling the district SC to provide Sysco customers with expanded service channel options ( Technology enablers, value added services, and team selling) –. Accountable for providing coaching, training, and timely feedback to drive sales consultant development of consultative selling skills of the sales associates (The Sysco Way to Sell).
NewManager, Business Tax Services - 5500 Preparation KPMGManager, Business Tax Services - 5500 PreparationHartford, CT$107,160–$226,320 / yearBachelor's degree from an accredited college or university; Licensed CPA, JD/LLM or EA, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Work with KPMGs extensive network of specialists; enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions.
Newstaff - Registered Nurse (RN) - Assistant Manager, OR - Operating Room - $54+ per hour Perm Staff Jobsstaff - Registered Nurse (RN) - Assistant Manager, OR - Operating Room - $54+ per hourEllington, CTThis is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.
Newstaff - Registered Nurse (RN) - Assistant Manager, OR - Operating Room - $50+ per hour Perm Staff Jobsstaff - Registered Nurse (RN) - Assistant Manager, OR - Operating Room - $50+ per hourBristol, CTThis is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.
Newstaff - Registered Nurse (RN) - Assistant Manager, OR - Operating Room - $55+ per hour Perm Staff Jobsstaff - Registered Nurse (RN) - Assistant Manager, OR - Operating Room - $55+ per hourWallingford, CTThis is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.
Newstaff - Registered Nurse (RN) - Assistant Manager, OR - Operating Room - $48+ per hour Perm Staff Jobsstaff - Registered Nurse (RN) - Assistant Manager, OR - Operating Room - $48+ per hourTorrington, CTThis is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.
Newstaff - Registered Nurse (RN) - Assistant Manager, OR - Operating Room - $29-50 per hour Perm Staff Jobsstaff - Registered Nurse (RN) - Assistant Manager, OR - Operating Room - $29-50 per hourNew Britain, CT$29–$50 / hourThis is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.
Newstaff - Registered Nurse (RN) - Assistant Manager, OR - Operating Room - $26-48 per hour Perm Staff Jobsstaff - Registered Nurse (RN) - Assistant Manager, OR - Operating Room - $26-48 per hourWaterbury, CT$26–$48 / hourThis is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.
Newstaff - Registered Nurse (RN) - Assistant Manager, OR - Operating Room - $42-50 per hour Perm Staff Jobsstaff - Registered Nurse (RN) - Assistant Manager, OR - Operating Room - $42-50 per hourHartford, CT$42–$50 / hourThis is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.
Newstaff - Registered Nurse (RN) - Manager, Med Surg - $42-50 per hour Perm Staff Jobsstaff - Registered Nurse (RN) - Manager, Med Surg - $42-50 per hourHartford, CT$42–$50 / hourUses resources effectively and efficiently to achieve the goals and objectives of the work group within established budgets by recommending budget expenditures, monitoring progress, and shifting resources to meet changing need. • Assumes responsibility for self-improvement, in collaboration with superior, by identifying, communicating and seeking resources or instruction/validation to meet own learning needs, and is self-directed in maintaining currency of validations.
Mgr Field Services CSC ServiceworksMgr Field ServicesHartford, CT$81,857.96–$98,229.55As a CSC Mgr Field Service you will manage the daily work activities of a team, including Field Service Technicians and Collectors in the troubleshooting, repair, collection, and maintenance of Company-owned, rented, and/or leased equipment. With nearly a century of experience and over one million machines in operation, we serve more than 40 million consumers annually through our pay technology platforms, technology-enabled services, and trusted client partnerships.
NewSenior Manager, Pass‑Through Taxation KPMGSenior Manager, Pass‑Through TaxationHartford, CT$153,425–$332,695 / yearBachelor's degree from an accredited college/university; Licensed CPA, JD/LLM or EA, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Work with KPMGs extensive network of specialists; enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions.
NewManager, Strategic Corporate Tax KPMGManager, Strategic Corporate TaxHartford, CTLicensed CPA, EA or JD/LLM, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Manage a portfolio of clients of varying size and scope and act as the point of contact for internal and external clients; build and manage client relationships; advise clients and be responsible for delivering high quality tax service and advice.
NewManager, Business Tax Services Insurance KPMGManager, Business Tax Services InsuranceHartford, CTLicensed CPA, EA or JD/LLM, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Work with KPMGs extensive network of specialists; enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions.
Engineering Manager in Hartford, CT Michael Page USAEngineering Manager in Hartford, CTHartford, CT$100,000–$115,000 / yearFull timeThis is an excellent opportunity for a driven engineering leader looking to combine strategic influence with hands-on technical leadership while contributing to the continued expansion of a dynamic manufacturing organization. An exciting leadership opportunity for an Engineering Manager to oversee engineering operations, process development, and customer-driven projects from concept through production.
NewBranch Manager - Climate Control Sunbelt RentalsBranch Manager - Climate ControlNewington, CT$77,000–$121,000 / yearRelated experience may include: Operations Manager, Sales Manager, Director of Sales, Director of Operations, District Manager, Rental Manager, Store Manager, Business Development Manager. The Sunbelt Rentals branch manager is titled "Profit Center Manager" because the role is responsible for the overall direction, coordination, and evaluation of the rental center business unit.
NewTax Manager/Tax Senior Manager, Real Estate KPMGTax Manager/Tax Senior Manager, Real EstateHartford, CTBachelor's degree from an accredited college/university; Licensed CPA, EA or JD/LLM, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Additional Qualifications for Senior Manager: Minimum eight years years of recent experience as a tax manager with a public accounting firm; must have recent partnership tax experience in the financial services industry specific to real estate and real estate private equity funds.
NewEngineering & Controls Manager Aminov Search PartnersEngineering & Controls ManagerHartford, CT$140,000 / yearNecessary qualifications include a Bachelor’s Degree in Electrical Engineering or related fields, over seven years of experience in a manufacturing or industrial setting, a minimum of three years in a leadership position, and proficiency in industrial electrical systems and controls. Key responsibilities include leading a specialized team, organizing the development of electrical designs for industrial uses, converting customer specifications into practical designs, and generating detailed engineering documentation.
Transportation Manager FreshpointTransportation ManagerHARTFORD, CTResponsible for managing all RDC yard activities and the personnel involved in those activities, maintaining accurate records, and assisting in resolving system or operational issues which may affect inbound or outbound performance. Communicate daily with Director of Transportation, Claims Coordinator, and Transportation Supervisors, Transportation Leads, and Transportation Operations Associates (TOAs) concerning shipping activities.
NewRETAIL DISTRICT MANAGER UNASSIGNED in SPRINGFIELD, MA Dollar GeneralRETAIL DISTRICT MANAGER UNASSIGNED in SPRINGFIELD, MAAgawam, MAIdentify and develop new business opportunities within operational area (i.e., distribution flow improvements, merchandising display efforts, store growth and real estate site selection, recruiting strategy, training and development priorities, employee Relations, customer service, systems implementation, etc.). Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.
Territory Manager AxelonTerritory ManagerHartford, CT$1 / hourProvide an approved fully insured vehicle, the insurance, fuel, and maintenance, and various technological tools necessary to successfully operate an assigned sales territory, including but not limited to designated mobile devices (tablets, iPad, and phones). Present products and services to existing and prospective customers using sample boards, product demo, and the mobile store.
Sales Manager (Injection Molding) - New England Michael Page USASales Manager (Injection Molding) - New EnglandBristol, CT$100,000–$120,000 / yearFull timeRepresent a full-service custom manufacturing organization offering engineered component production, tooling support, assembly services, and value-added manufacturing solutions. Our client is a long-established, ISO-certified custom manufacturer specializing in plastic injection molding and value-added manufacturing services.
Senior Project Manager - Shape a Growing Healthcare Division Michael Page USASenior Project Manager - Shape a Growing Healthcare DivisionConnecticut, CT$150,000–$175,000 / yearFull timeMy client is seeking an experienced Senior Project Manager to lead a portfolio of complex construction projects while serving as a key client-facing leader. This role offers a fast-track opportunity into senior operational leadership and the chance to shape the future direction of a growing market sector.
NewProject Manager CollaberaProject ManagerHartford$45–$50 / hourTemporaryContractorIn lieu of a bachelor's degree, a high school diploma or equivalent and five (5) year’s relative experience in a marketing and/or agency or publishing, printer, project management or supply chain management environment may be considered. • Project Management: manages the order and production process for the customer, completing and archiving all necessary documentation and fostering a culture of accountability and efficiency with vendors.
Customer Experience Manager Five Below, Inc.Customer Experience ManagerWethersfield, CTAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
NewCustomer Experience, Program Manager | Northeast Region iRhythm TechnologiesCustomer Experience, Program Manager | Northeast RegionHartford, CT$115,000–$149,000 / yearCollaborate closely with CX Senior Manager peers, with iRhythm area sales leadership and cross-functional team members such as EHR Integration Managers, Key Account Managers, Revenue Cycle Billing Managers, Clinical Operations and Customer Service to effectively meet the needs of our customers and drive adoption of the Zio service. Partner with key stakeholders (Director + VP of Cardiovascular Service Line, Population Health, Chief of Cardiology + EP, etc.) within large health systems to align on goals and success metrics of cardiac programs, identify challenges with the current cardiac monitoring program, and recommend solutions that enable health systems to optimize their program.
Manager, Sales and Customer Service Macy's IncManager, Sales and Customer ServiceTrumbull, CTWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.
Google TV Experience Manager 2020 CompaniesGoogle TV Experience ManagerNewington, CTAs a long-standing partner to clients in the consumer electronics sector, we provide talent who personally connect with our consumers by inspiring participation, creating a memorable brand experience, and influencing future purchase decisions, helping form customers for life. Influences Retail Leadership: Demonstrated ability to influence retail partners and build strong, lasting relationships with key decision-makers, specifically within strategic retail store leadership.
Life Sciences Experience Design Strategy Manager Deloitte Touche Tohmatsu LtdLife Sciences Experience Design Strategy ManagerHartford, CT$163,400–$322,100 / yearWe are looking for practitioners who will work alongside Life Sciences organizations, from biotechnology firms to global big pharma to medical device companies, to drive business value through end-to-end delivery of experience design strategies that connect human insight to commercial impact. This role combines experience design strategy, digital product fluency, consulting execution, and Life Sciences commercial knowledge to help clients improve patient, provider, and business outcomes.
Customer Accounts Manager The Aaron's Co IncCustomer Accounts ManagerStratford, CT$19.50–$20.50 / hourAn employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Like all Aaron's team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
Life Sciences Experience Design Strategy Senior Manager Deloitte Touche Tohmatsu LtdLife Sciences Experience Design Strategy Senior ManagerHartford, CT$198,700–$391,600 / yearWe are looking for practitioners who will work alongside Life Sciences organizations-from biotechnology firms to global big pharma to medical device companies-to drive business value through end-to-end delivery of experience design strategies that connect human insight to commercial impact. Connect experience strategy to digital product delivery by aligning business needs and goals, customer needs, technology trends, and design intent with product roadmaps, user stories, development priorities, and implementation needs.
Client Experience Manager - EviCore - Hybrid The Cigna GroupClient Experience Manager - EviCore - HybridBloomfield, CT$66,100–$110,100 / yearThese states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Assesses the needs of our health plan partners and helps to define and implement necessary changes to our services/management processes and approaches to most effectively and efficiently meet those needs.
Customer Service Manager Parker Hannifin CorpCustomer Service ManagerNEW BRITAIN, CT$106,490–$177,635 / yearParker offers competitive benefit programs, including: Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost. Other benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you.
Customer Logistics Manager - Yard Operations (Sun-Wed 6pm-6am) Ryder System IncCustomer Logistics Manager - Yard Operations (Sun-Wed 6pm-6am)Bloomfield, CTCompensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees: If you are a current employee at Ryder, please click here ( http://wd5.myworkday.com/ryder/d/task/1422$3.htmld ) to log in to Workday to apply using the internal application process.
Customer Growth Strategy Senior Manager | Financial Services Accenture PlcCustomer Growth Strategy Senior Manager | Financial ServicesHartford, CTBeyond shaping strategies, you are adept at embedding within client relationships, partnering with Accenture account leads, and identifying new opportunities, both organic and inorganic, that grow Accenture Song's impact and our clients' businesses. With deep industry expertise and strong client partnerships, we help financial services leaders design and execute growth strategies that solve real customer needs and deliver measurable outcomes.
Sr Manager - Customer Service Technology Iberdrola SASr Manager - Customer Service TechnologyCT$155,600–$194,500 / yearManager, Customer Service Technology role leads a portfolio of customer-facing and customer-support technologies - such as Customer Information Systems (CIS), IVR/contact center platforms or CCaaS, digital self-service, analytics, and supporting integrations - while balancing operational stability with continuous improvement and modernization. Serve as product owner and accountable executive for customer service-related platforms, including CIS, CRM, contact center systems, customer portals integrations, and supporting data and integration layers.
F135 Customer Data Manager - (Onsite) RTX CorpF135 Customer Data Manager - (Onsite)East Hartford, CT8 years of data analytics, data science, data management, Engineering, Field Services, Depot Engine or Quality Management experience or an Advanced degree with 5 years of data analytics, data science, data management, Engineering, Field Services, Depot Engine or Quality Management experience. The F135 Fleet Data Management Customer Data Manager serves as a key contributor to the F135 Sustainment Program, with primary responsibility for maintaining data availability, quality, and integrity across the Maintenance Management Systems (MMS).
Experience Manager Ulta Beauty IncExperience ManagerWethersfield, CTAddress underperforming metrics related to the store's services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.
Customer Service Manager HarcoSemco LLCCustomer Service ManagerBranford, CTKey responsibilities include daily leadership of order entry activities; alignment of the customer backlog with internal production build and ship schedules; ownership of quoting processes, price lists, and customer-specific commercial requirements; and resolution of escalated customer issues, in strict adherence to company policies and procedures. Lead development, implementation, and improvement of processes, procedures, and methods related to order entry, order status notes, acknowledgments, quotes, and all customer service activities to ensure quality, efficiency, and cost-effectiveness while facilitating responsiveness to customer requests.
Install Manager - Residential Remodeling, Onsite Customer Service and Project Management United Home Experts, IncInstall Manager - Residential Remodeling, Onsite Customer Service and Project ManagementCheshire, CT$75,000–$90,000The right applicant for this position may has some experience in carpentry and residential construction but we welcome candidates with success in other multi-faceted roles overseeing multiple teams - Hospitality / Restaurant General Managers / Event Managers / Project Management in other fields etc. Independently schedule and manage your time daily to meet with each active customer & crew, prepare for upcoming jobs, and execute in the moment problem solving.
Senior Manager, Customer Service (DentaQuest) Sun Life Financial IncSenior Manager, Customer Service (DentaQuest)Hartford, CT$64,700–$97,100 / yearServes as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Provides leadership for frontline production teams and managers, monitors operational performance against service level and contractual expectations, and drives continuous improvement in quality, accuracy, call routing, knowledge management, and customer experience.
Senior Manager, Customer Service (Dentaquest) Sun Life FinancialSenior Manager, Customer Service (Dentaquest)Hartford, CT$64,700–$97,100 / yearServes as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Provides leadership for frontline production teams and managers, monitors operational performance against service level and contractual expectations, and drives continuous improvement in quality, accuracy, call routing, knowledge management, and customer experience.