2,653 Results for

Customer Experience Manager Jobs in Lorain, OH

Jobs

Brooklyn Heights, OH18 days ago

Full-time

Your primary responsibility is Vendor Managed Inventory (VMI): you own the full cycle of your assigned accounts, from scheduled site visits and physical stock counts to replenishment coordination, discrepancy resolution, and continuous relationship building.. Their team includes certified specialists in hose and fitting assembly specification, lubrication system design, pumping and dispensing systems, spray finishing, and factory-authorized service and repair..

Cleveland, OH8 days ago

$100,000–$175,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our robust offering—which includes strategy, operational improvements, construction, and engineering—enables us to create one-of-a-kind solutions at the highest levels of customization, delivering precision and partnership to some of the world’s most sophisticated organizations.

Cleveland, OH8 days ago

$115,000–$150,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our in-house teams cover every phase of the project lifecycle - from estimating and engineering to construction and accounting - allowing us to move faster, coordinate seamlessly, and deliver results our clients can count on.

Cleveland, OH7 days ago

Remote

$140,000–$170,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The ideal candidate will have a strong background in public accounting, with a focus on complex tax returns for S Corp and Partnerships and their HNW owners.

New!

Medina, OH1 day ago

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Establishes annual budget and action planImplements sales activities according to budget and action planAcquires new customers and new partsTakes care of customers and offers valuable solutions (value selling)Prepares and presents offers with support of SFS Customer Service and SpecialistsResponsible for operating in Key Account Manager role with an Entrepreneurial spirit and helping run and grow the businessResponsible for price negotiationsTakes ownership as customer advocate as appropriate willing balancing SFS interestsCheck, develop, and negotiate customer contracts, supported by SFS specialists.

Bachelor's degree (Engineering or Business preferred)5+ years of experience in Automotive Business (preferred)Strong relationship-building, communication, and negotiation skillsTechnically savvy with the ability to discuss engineered solution.

Cleveland, OH30+ days ago

$100,000–$140,000 Per Year
Full-time
Employee

This is a full-time, permanent leadership role designed for an architect who excels at balancing design integrity with rigorous project management and client advocacy. A premier Cleveland-based architectural firm to recruit a high-caliber Registered Architectural Project Manager.

New!

Westlake, OH4 days ago

$50,000–$55,000

Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.

New!

North Olmsted, OH4 days ago

$50,000–$75,000 Per Year

Store Managers will supervise and motivate the store team, providing inspiration to drive sales and exceed customer service expectation though coaching, providing effective feedback and reward and recognize accomplishments. Description:

The Store Manager is responsible for the overall sales, profitability, customer service, visual strategies, operations, and inventory management for your location.

Cleveland, OH17 days ago

$140,000–$150,000

Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

In order to be prepared for this leadership role, qualified candidates will possess:

Proven leadership experience, typically acquired over 5-10 years, including P&L responsibility within the hospitality, retail, facilities, direct store delivery or food and beverage industries.

New!

Olmsted Falls, OH1 day ago

$125,000–$140,000 Per Year
Full-time

p>With an extensive manufacturing network and deep technical expertise, the company emphasizes a no-compromise approach to quality, streamlined supply chain solutions, and responsive customer service-enabling clients to simplify operations, reduce lead times, and scale production efficiently across a wide range of industries.

A leading U.S.-based precision manufacturing organization partners with engineers and industrial customers to deliver highly engineered components on tight timelines and to exact specifications, even in complex and demanding applications.

New!

Garfield Heights, OH5 days ago

$65,000–$110,000 Per Year

Who We’re Looking For We’re searching for a confident, people-first leader who: Thrives in a fast-paced retail environment and leads from the front Builds engaged, high-performing teams through hiring, coaching, and development Is energized by being present on the sales floor and influencing the customer experience in real time Creates clarity around expectations, performance, and company initiatives Holds themselves and others accountable while fostering a positive, supportive culture You understand that results come from people—and you’re passionate about helping others grow, succeed, and perform at a high level. You’ll oversee the showroom, leading a team of Home Furnishing Consultants and store leadership to deliver strong sales results and a true 5-star customer experience.

Cleveland, OH22 days ago

$115,000–$145,000 Per Year
Full-time

Join a respected general contractor with a strong reputation for delivering complex, high-quality projects that shape communities. We're looking for a ConstructionProject Manager who thrives on challenge and loves seeing plans come to life.

Cleveland, OH8 days ago

$90,000–$130,000 Per Year
Full-time

Join a respected general contractor with a strong reputation for delivering complex, high-quality projects that shape communities. We're looking for a Construction Project Manager who thrives on challenge and loves seeing plans come to life.

Cleveland, OH15 days ago

$110,000–$150,000 Per Year
Full-time

Join a respected general contractor with a strong reputation for delivering complex, high-quality projects that shape communities. We're looking for a Project Manager who thrives on challenge and loves seeing plans come to life.

Cleveland, OH8 days ago

$130,000–$150,000 Per Year
Full-time

The Senior Project Manager will be responsible for: Responsibilities span a broad spectrum, covering all areas of project management, such as project planning, resource allocation, cost control, schedule management, quality management, contract administration, and safety management. Requirements 8+ years of Project Management experience PReviosu experience working on Healthcare projects Construction Management or Engineering degree preferred Supervisory and training experience.

Cleveland, OH14 days ago

$80,000–$105,000 Per Year

p>In this position, you will be responsible for contract administration duties, including target and job initiation, purchase orders, change orders, general contract administration, material accrual, bid file assembly including plan retrieval and printing; accounting administration duties including bonds, insurance, lien waivers, weekly revenue summary, and filing. You will be working directly with the Branch Manager, Project Managers, Engineers and Superintendents to develop and provide the business leaders meaningful financial tools they need to make real time decisions regarding their projects.

Cleveland, OH15 days ago

$90,000–$120,000 Per Year
Full-time

If you're a Construction Project Manager with experience in commercial projects, including office, restuarant, education, and retail projects, this role offers the chance to grow your career while working on dynamic builds in the Cleveland area. Known for their commitment to quality, innovation, and employee development, they offer the resources of a large firm with the agility and close-knit culture of a smaller company.

New!

Cleveland, OH1 day ago

$90,000–$120,000 Per Year
Full-time

p>If you're a Construction Project Manager with experience in commercial projects, including office, restuarant, education, and retail projects, this role offers the chance to grow your career while working on dynamic builds in the Cleveland area. Known for their commitment to quality, innovation, and employee development, they offer the resources of a large firm with the agility and close-knit culture of a smaller company.

Cleveland, OH22 days ago

$90,000–$120,000 Per Year
Full-time

Cleveland, OH22 days ago

$100,000–$130,000 Per Year
Full-time

Cleveland, OH22 days ago

$110,000–$150,000 Per Year
Full-time

Their teams consistently talk about how grounded, supportive, and people‑oriented the culture is - the kind of place where leadership wants to hear from their employees, and doing the right thing matters more than cutting corners. This is also the type of environment where you can grow in the direction you want: whether that means senior field leadership, general superintendent roles, or maintaining a high‑level individual contributor path where your expertise is celebrated.

Bratenahl, OH7 days ago

$46,000–$75,000 Per Year

We are seeking a passionate and driven Territory Account Manager to join our Cleveland Sales Team. Territory Account Manager Join Our Cleveland Sales Team at Ohio Business Machines, a DME Company!

Cleveland, OH14 days ago

$75,000–$90,000 Per Year

The poultry and perishable food products are delivered by their own transportation division throughout Pennsylvania, Ohio, New York, New Jersey, West Virginia, Virginia, Maryland, and Washington D.C.

·Compensation is 100% commission after the training period.

Our client, a well-established food distributor of fresh meats, groceries, hot foods, and deli serving both retail & foodservice, is seeking a professional and motivated Outside Sales Representative for their Cleveland market.

Strongsville, OH19 days ago

$14–$16.80 Per Hour

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Cleveland, OH30+ days ago

You understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions.

Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.

Fairlawn, OH7 days ago

p>Primary Responsibility:

The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling.

This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.

OH30+ days ago

Remote

$100,000–$110,000 Per Year

p>Required Skills:

High School diploma, Associate's or Bachelor's degree, and 5+ years of successful experience in lifecycle service Account Management, Systems Implementation/ Integration, Public Safety Systems Sales, or Public Safety Systems Engineering is required.
Coordinate across all internal stakeholders such as Sales, Engineering, Program Management, Contracting and Finance teams to ensure all technical and commercial actions remain in strict compliance with US Federal Government Markets Division policies.

Cleveland, OH30+ days ago

$100,000–$130,000 Per Year

p>In addition to the primary responsibilities outlined, the successful candidate may be expected to take on other tasks and assignments as required, including but not limited to duties outside the typical scope of the role to support overall team operations and organizational needs. Additionally, at Martin Marietta we place a high value on internal pay equity and will consider the compensation for those in similarly situated roles and direct team members.

New!

Cleveland, OH2 days ago

li>

Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).

By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling.

Medina, OH30+ days ago

As a Customer Service Manager - State Farm Agent Team Member with Sam Custer - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Amherst, OH22 days ago

$14–$16.80 Per Hour

OH30+ days ago

Remote

$160,155–$177,950 Per Year

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}. The Senior Manager is accountable for end-to-end execution of agent and member digital sales and service experiences within CSAA personal lines, ensuring consistent, high-quality delivery across distribution channels (AAA club agency, independent agency, direct, and alternative platforms).

Sandusky, OH19 days ago

p style="padding:0px;vertical-align:baseline;background-color:transparent;text-align:left">Learn more: www.waxcenter.com/careers.

The Guest Experience Manager leads front-of-house operations for the European Wax Center Sandusky location, overseeing the reception area, client services, and retail product sales.

Strongsville, OH30+ days ago

$65,000–$158,700 Per Year

Preferred Skills Business Development, Business Intelligence (BI), Competitive Advantages, Competitive Strategies, Data Integration, Data Mining, Strategic Planning Competencies Accuracy and Attention to Detail, Analytical Thinking, Business Process Design, Data Gathering and Analysis, Effective Communications, Influencing, Planning: Tactical, Strategic, Problem Solving, Strategic Thinking Work Experience Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

Cleveland, Ohio30+ days ago

ul>

Works with existing customers and seeks prospective customers through knowledge of territory and use of sales leads, based on information from newspapers, business directories, industry ads, trade shows, Internet Web sites, and other sources. The Regional Account Manager is responsible for generating sales through existing accounts, as well as, identifying and cultivating new accounts for Regional Smallwares.

OH18 days ago

$54,095–$155,538 Per Year

li>

Applies clinical judgment to the incorporation of strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning and resolution of member issues.

1+ years' Case Management experience or discharge planning, nurse navigator or nurse care coordinator experience as well as experience with transferring patients to lower levels of care.

Westlake, OH30+ days ago

li>Address underperforming metrics related to the stores services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beautys own private label.

Medina, Ohio30+ days ago

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Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we’re proud to build homes through our trusted family of brands—including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency —all united under the PulteGroup name.

This Organization Participates in e-Verify.

Cleveland, OH12 days ago

The Pro XM upholds all company policies and champions a safe working environment by correcting hazards, ensuring associates complete safety training, and working safely to protect themselves, co-workers, and customers. Working alongside the in-store Pro team, this role executes strategies to increase sales, loyalty, and Pro Xtra signups while ensuring a speedy, accurate customer experience.

Strongsville, OH12 days ago

$96,250–$223,080 Per Year

p>In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

Cleveland, OH28 days ago

JOB SUMMARY: Rocket Arena is seeking a hands-on and motivated Senior Manager of Premium Guest Experience, to support the daily operations and serve as an on-the-ground leader during events of our Premium Guest Services operations. If you are ready to bring your best to the dynamic, high‑performance environment of the Cavs, Cleveland WNBA, Monsters, Charge, RESN and Rocket Arena - where we come together to create moments that move, inspire, and uplift - then we want to hear from you.

OH27 days ago

$198,700–$391,600 Per Year

We are looking for practitioners who will work alongside Life Sciences organizations-from biotechnology firms to global big pharma to medical device companies-to drive business value through end-to-end delivery of experience design strategies that connect human insight to commercial impact. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Cleveland, OH30+ days ago

$80,000–$100,000 Per Year

If you enjoy solving meaningful problems, learning new things, and working alongside talented teammates while helping shape the future of digital marketing, BrightEdge is a great place to build your career.

Were excited about you if you have:

4-7 years of direct Account Management experience and a minimum of 3 years in an Account Management or Customer Success role focusing on renewal and expansion of existing Enterprise level business.

Medina, Ohio18 days ago

We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise.

Cleveland, OH28 days ago
Business Development: Grow a pipeline of work by building strong client relationships, proactively connecting Song capabilities to client priorities, crafting compelling proposals to win work that inspires our designers and makes both Song and our clients famous to fuel future demand. The work: In this role you will have accountability across three dimensions: Client Delivery: Oversee multiple design programs, providing strategic direction and quality oversight to leads and their teams while maintaining accountability for delivery health in complex client environments to drive measurable outcomes.

Cleveland, OH7 days ago
$100,100–$204,490 Per Year
p>In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

OH27 days ago
$163,400–$322,100 Per Year
p>We are looking for practitioners who will work alongside Life Sciences organizations, from biotechnology firms to global big pharma to medical device companies, to drive business value through end-to-end delivery of experience design strategies that connect human insight to commercial impact. This role combines experience design strategy, digital product fluency, consulting execution, and Life Sciences commercial knowledge to help clients improve patient, customer, and business outcomes.

Cleveland, OH28 days ago
p>The work:
In this role you will have accountability across three dimensions:
Client Delivery:
Lead client programs from approach through delivery with accountability for work quality, adherence to project timelines, and collaboration across disciplines. Within Song, our Design & Digital Products practice helps iconic brands reinvent products, services, and spaces with the best of emerging technology to drive impact for end-users and for the business.

OH30+ days ago
$100,000–$120,000 Per Year
Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. The Customer Success (Operations) Manager will work with clients beginning in implementation and continuing in the live environment, consult on best practices for leveraging our SaaS solution, and offer additional products/services when needed.

Cleveland, OH29 days ago
Remote
$113,100–$232,300 Per Year
Role Overview: An expert experience leader with multi-facet role to drive customer centric mindset for creating products & solutions for various business units and develop capabilities and skills of the experience team: As a Lead Experience Researcher for Deloitte DT-US Product Engineering team, you will work with a creative group in a dynamic and fast-paced environment. As a Manager, Experience Researcher on the DT-US Product Engineering team, you will be responsible for: Defining and leading research strategies for digital products, including mobile experiences, across the product development lifecycle.

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Customer Experience Manager Jobs in Lorain, OH

Customer Account Manager - Industrial Distribution and Manufacturing TCH Industries

MEP Manager Jobot

Project Manager | Commercial Construction Jobot

Tax Manager Jobot

Key Account Manager SFS Group USA, Inc.

Architectural Project Manager Integrity Technical Services

Retail Dining & Catering Manager Aramark

Store Manager Pure Hockey

District Manager - Cleveland Clinic Aramark

Quality Manager | AS9100 Michael Page USA

General Manager - Retail Ashley | The Wellsville Group

Construction Project Manager - K-12, Healthcare Builds Michael Page USA

Project Manager - Cleveland based Construction Michael Page USA

Construction Project Manager - Healthcare Builds Michael Page USA

Project Manager Michael Page USA

Assistant Project Manager Keller North America, Inc.

Project Manager - Commercial Construction Michael Page USA

Project Manager - Commercial Contruction Michael Page USA

Construction Project Manager - Cleveland Michael Page USA

Cleveland Project Manager Michael Page USA

Project Manager - Multifamily Construction Michael Page USA

Territory Account Manager Donnellon McCarthy Enterprises

Outside Sales Representative – Fresh Food Distributor DBD Staffing

Customer Experience Manager The Michaels Companies Inc

Customer Experience & Service Transformation Advisory Manager Accenture Plc

Customer Experience Manager-Summit PINK Victoria's Secret & Co

Federal Software Customer Service Manager - Remote Motorola Solutions Inc

Customer Service Manager Martin Marietta Materials Inc

Customer Service Manager - CLE Airport PrimeFlight Aviation Services

Customer Service Manager - State Farm Agent Team Member Sam Custer - State Farm Agent

Part time Customer Service Manager The Michaels Companies Inc

Senior Manager, Digital Experience Delivery - Remote CSAA Insurance Group

Guest Experience Manager European Wax Center

Business Experience & Plan Manager The PNC Financial Services Group Inc

Regional Account Manager - Cleveland, Ohio - Food Service Sales Experience * No Weekend or Long Evening Work Wasserstrom

Case Manager, Registered Nurse (Oncology experience required) CVS Health Corp

Experience Manager Ulta Beauty Inc

Division Manager of Customer Care PulteGroup

This Organization Participates in e-Verify.

Pro Experience Manager The Home Depot Inc

Business Experience Planning & Administrative Manager Senior - Data and Automation (Financial Governance, Analytics, Portfolio Management, Strategic Planning) The PNC Financial Services Group Inc

Senior Manager Premium Guest Experience Cleveland Cavaliers

Life Sciences Experience Design Strategy Senior Manager Deloitte Touche Tohmatsu Ltd

Customer Success Manager - Enterprise BrightEdge Technologies Inc

Customer Service & Dispatch Manager Servpro

Experience Strategy Senior Manager Accenture Plc

Business Analytics Manager - Marketing & Customer Analytics The PNC Financial Services Group Inc

Life Sciences Experience Design Strategy Manager Deloitte Touche Tohmatsu Ltd

Experience Strategy Manager Accenture Plc

Customer Success (Operations) Manager Homecare Software Solutions LLC

Manager, Experience Researcher Deloitte Touche Tohmatsu Ltd

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