1,336 Results for

Customer Experience Manager Jobs in Holyoke, MA

Jobs

Chicopee, MA

$110,000–$120,000
Full time

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Skilled communicator—able to present quality data clearly, write concise technical reports, and represent RMS professionally with customers and auditors.
- Strong leadership presence with the ability to influence and hold colleagues accountable at all levels—from the shop floor to senior management.

6 days ago

Mansfield, CT

$100,000–$110,344 / year
Full time

Under the direction of CLAS Shared Services and the CLAS Shared Services Assistant Director, the incumbent will direct day-to-day administrative and academic support operations, manage intake, prioritization, and workload distribution, advance process improvements and service efficiencies, and serve as a primary liaison among supported departments, CLAS Shared Services, and college stakeholders to ensure responsive, consistent service delivery. Coordinates and/or performs administrative support for the academic portfolio across supported departments, including promotion, tenure, and review; faculty personnel processes; course scheduling; graduate program support; and related academic administrative functions, ensuring timely and accurate service.

19 days ago

Agawam, MA

$170,000–$230,000 / year

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9 days ago

Greenfield, MA

$112,700–$193,200 / year

Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. See United Healthcare Privacy Policy at https://www.unitedhealthgroup.com/privacy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.

Today

South Windsor, CT

We are seeking an experienced Warehouse Site Manager to oversee daily warehouse operations and lead site teams in a fast-paced logistics environment. This role is ideal for a proven leader with at least 3 years of progressive management experience in distribution, transportation, warehouse operations, or 3PL environments.

Today

Springfield, MA

Full time

Bachelor’s degree and at least 2 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience OR at least 5 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience. We make healthcare run better by solving problems quickly, putting customers and employees first and challenging the status quo, finding new ways to grow our business—and one another.

30+ days ago

Palmer, MA

$95,000–$125,000 / year

Through our extensive network of hot mix asphalt and ready-mix concrete plants, quarries, and liquid asphalt terminals, PII delivers the highest quality materials and custom solutions to thousands of road construction and road maintenance customers. In addition, the companys construction operations include paving and road reclamation services, as well as precast/pre-stressed concrete production and erection of multi-level parking structures, specialty buildings, and bridge components.

2 days ago

Chicopee, MA

$110,000–$150,000 / year

Communicates monthly production requirements and Coordinates production activities with supporting departments, engineering, procurement, maintenance, and quality control activities to obtain optimum production and ulitization of resources, machines and equipement. The Production Manager will be responsible for overseeing the Chicopee location's production processes to ensure all safety, quality, delivery, and cost (efficiency and continuous improvement) objectives are achieved for production.

14 days ago

Westfield, MA

Through our extensive network of hot mix asphalt and ready-mix concrete plants, quarries, and liquid asphalt terminals, PII delivers the highest quality materials and custom solutions to thousands of road construction and road maintenance customers. In addition, the companys construction operations include paving and road reclamation services, as well as precast/prestressed concrete production and erection of multi-level parking structures, specialty buildings, and bridge components.

2 days ago

Enfield, CT

$42,579.20–$48,579.20 / year

We operate an integrated ecosystem of 900+ retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across 35+ states—enabling consumers to engage with Leslie’s whenever, wherever, and however they prefer to shop. Teamwork – Reaches out to appropriate divisions heads and cooperates with corporate team members to establish an overall collaborative working relationship.

Today

Suffield, CT

$90,000–$140,000 / year
Full time

li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Partner cross-functionally on new product introduction, ensuring robust quality planning.

Oversee inspection processes across raw materials, in-process production, and finished goods.

2 days ago

Warren, MA

p>Since 2011, KKR portfolio companies have awarded billions of dollars of total equity value to over 60,000 non-senior management employees, demonstrating how broad-based engagement and alignment can create business value while driving greater financial inclusion. From our historic Warren, MA facility—home to the legacies of Warren Pumps and Portland Valve - we design and manufacture high-performance fluid control systems that protect those who protect us.

1 day ago

Simsbury, CT

$20.05–$35 / hour

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Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more.

1 day ago

Springfield, MA

$120,000–$150,000 / year
Full time

The Production Manager job is a senior production leadership role responsible for driving safety, quality, delivery and efficiency across a high‑volume manufacturing operation. My client is a well‑established, globally connected manufacturing organization known for operational excellence, engineering capability and long‑term customer partnerships.

23 days ago

Torrington, CT

$130,000–$150,000 / year
Full time

Requirements 5+ years of experience in a true Project Manager role Proven experience managing public K-12 projects ($20M+) Strong tenure with reputable construction firms of similar scope Experience managing scheduling and project financials independently Bachelor's and/or Master's degree in Engineering or Construction Management OSHA 10 & OSHA 30 certifications required Experience with P6, JD Edwards, Textura, or BIM 360 (preferred) Must be based in Rhode Island and focused on building local presence Demonstrated commitment to long-term career growth within a company With a workforce of approximately 1,000 employees and a dedicated vertical construction division of 100+ professionals, they specialize in public and institutional projects including K-12 schools, higher education, healthcare, and industrial facilities.

23 days ago

Southampton, MA

li>Set CNC programming strategy to ensure production at or below quoted budget, establishment of realistic and achievable estimated processing times, enablement of maximum multiple machine operations per machinist, drive to 100% deburr on machine, and other strategic objectives as determined to meet business objectives.

Support the Inspection Team in development of inspection plans to include the alignment of CMM programs with machining approach, location and method of capturing customer required measurements to include on/at machine manual inspections, data capture and final CMM reports.

1 day ago

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).

9 days ago

Avon, CT

li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

30+ days ago

Hadley, MA

$17–$22.70 / hour

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Store - HADLEY, MADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.

30+ days ago

Enfield, CT

$18.25–$23.30 / hour

p>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include:

leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

30+ days ago

$17–$22.70 / hour

25 days ago

Hadley, MA

$17–$22.70 / hour

In select stores that do not have a Framing Manager only, responsibilities also include:

leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

30+ days ago

Agawam, Massachusetts

Braman is seeking a Customer Service Representative to effectively conduct inside sales calls, scheduling, and customer/technician communications by performing the following essential duties:Receives and processes a high volume of phone calls from clients, prospective customers, and Braman employees in a prompt, courteous manner. Conducts inside sales activities for residential and commercial customers, such as selling services to prospective clients and upgrading existing services.

Today

Connecticut Work at Home, CT

Remote

Direct activities of internal Account Managers and influence extended team members as related to client strategic objectives and escalated service issues that improve member experience, client retention, and organizational effectiveness. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

26 days ago

In this role, you'll drive operational excellence, develop high-performing teams, and help shape the future of the customer experience through data-driven insights, process improvement, and strong cross-functional collaboration.

With a global presence that includes 11 offices, 4 manufacturing facilities, and 4 custom case centers, we create high-performance protective solutions that ensure our customers can focus on what matters most.

30 days ago

Avon, Connecticut

This role requires close collaboration with the Director of Customer Service, MA service managers, sales teams, and functional managers to develop and maintain an Agency-wide playbook that drives consistency and supports profitable growth. The Customer Service Manager provides strategic and frontline leadership to Bearingstar's CT Customer Service Department, including direct management of our Agency Team Managers overseeing 35+ Customer Service Professionals across 5 CT locations.

30+ days ago

Remote

$160,155–$177,950 / year

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}. The Senior Manager is accountable for end-to-end execution of agent and member digital sales and service experiences within CSAA personal lines, ensuring consistent, high-quality delivery across distribution channels (AAA club agency, independent agency, direct, and alternative platforms).

30+ days ago

$54,095–$155,538 / year

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Applies clinical judgment to the incorporation of strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning and resolution of member issues.

1+ years' Case Management experience or discharge planning, nurse navigator or nurse care coordinator experience as well as experience with transferring patients to lower levels of care.

19 days ago

Bloomfield, CT

$66,100–$110,100 / year

These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Assesses the needs of our health plan partners and helps to define and implement necessary changes to our services/management processes and approaches to most effectively and efficiently meet those needs.

30+ days ago

$46,988–$122,400 / year

p>The Pharmacy Benefit Management Client Experience Manager examines sales, account management, and business retention metrics for products and services, in order to support profitable growth and other business objectives. This person controls strategic business plans for accounts and customer relationships, focusing on revenue growth, member retention, and achievement of financial objectives.

8 days ago

That means taking ownership of our work, doing right by our customers and each other, and delivering results we stand behind. Account Managers are responsible for overseeing branch accounts, ensuring quality and.

5 days ago

Westfield, MA

15% - Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines : Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Key Responsibilities: 30% - Customer Service / Experience - Service Leadership: Champion the GET culture by working alongside the team to model proper techniques and providing real-time coaching on the sales floor.

30+ days ago

Holyoke, MA

p>Primary Responsibility:

The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment.

A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales.

Today

Hartford, CT

Remote

$113,100–$232,300 / year

Role Overview: An expert experience leader with multi-facet role to drive customer centric mindset for creating products & solutions for various business units and develop capabilities and skills of the experience team: As a Lead Experience Researcher for Deloitte DT-US Product Engineering team, you will work with a creative group in a dynamic and fast-paced environment. As a Manager, Experience Researcher on the DT-US Product Engineering team, you will be responsible for: Defining and leading research strategies for digital products, including mobile experiences, across the product development lifecycle.

30 days ago

Hartford, CT

$128,000–$252,000 / year

As a Manager and Client Experience / Human-AI Interaction Designer within our Finance Transformation Tech Enablement team, you will lead platform and experience design for the Finance Operate Platform-translating complex agentic AI capabilities into intuitive, trust-building interfaces. Lead end-to-end UX and interaction design for Offering delivery portal and Finance Operate Platform interfaces, including practitioner dashboards, exception management flows, SLA visualizations, and client governance views.

11 days ago

Windsor, CT

$119,500–$182,000 / year

In this role, this position is responsible for overseeing and leading the work of multiple operational teams consisting of Launch Manager, Launch Supervisors, Project Services Project Managers and BA responsible for the project management and execution of multiple on ongoing customer implementations, de-implementations, projects and tasks. Provide oversight and direction to multiple operational teams consisting of Launch Manager, Launch Supervisors, Project Services Project Managers and BA responsible for the project management and execution of multiple on ongoing customer implementations, de-implementations, projects and tasks.

30+ days ago

Remote

$110,000–$125,000 / year

Our award-winning platform seamlessly integrates operational and third-party risk management, operational resilience, business continuity, incident and crisis management, emergency management, and security and safety operations. You will act as a trusted advisor and strategic partner, building strong, long-term relationships with target accounts to foster customer loyalty and success.

26 days ago

Bloomfield, CT

Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees : If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

28 days ago

Bloomfield, CT

30+ days ago

East Hartford, CT

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8 years of data analytics, data science, data management, Engineering, Field Services, Depot Engine or Quality Management experience or an Advanced degree with 5 years of data analytics, data science, data management, Engineering, Field Services, Depot Engine or Quality Management experience.

The F135 Fleet Data Management Customer Data Manager serves as a key contributor to the F135 Sustainment Program, with primary responsibility for maintaining data availability, quality, and integrity across the Maintenance Management Systems (MMS).

30+ days ago

Windsor Locks, CT

Overall ownership of the supplier management process (i.e., Supplier Risk/Opportunity Management Plan, supplier performance, metrics, international issues, support/evaluate the make/buy strategy, etc.), and communication of customer flow-through requirements such as FAR/DFARS, ITAR, offset, public law, quality, warranty, etc. Production Assurance ensures the future success of key programs via proposal support, rate ramps, obsolescence, supply chain health, block changes, new product incorporation, risk management, execution of supply investments, capacity, and support of customer initiatives.

30+ days ago

$64,678–$72,000 / year

Imagine Learning is proud to offer diversity, equity, and inclusion (DEI) workplace initiatives, including the DEI employee council, annual DEI conference, employee resource groups, and other opportunities for employees to connect with and support DEI initiatives throughout the year. We're shaping the future of learning through our Curriculum-Informed AI approach - technology that understands instructional context, respects educator judgment, and transforms how teachers personalize learning at scale to unlock each student's potential.

30+ days ago

Windsor, CT

We are a leading provider of aftermarket parts, repairs, and solutions that safely & reliably extend the life of aircraft engines and gas turbines.

Chromalloy participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Any offer of employment will also be conditioned upon the successful completion of a background investigation and drug screen in accordance with company policy and applicable federal and state regulations.

30+ days ago

$95,200–$126,700 / year

All Reworld positions require a candidate's ability to perform the duties and responsibilities of the role while upholding Reworld's Values, including (but not limited to) contributing to a safe and inclusive workplace, delivering results through trust, and building breakthrough capabilities. Reworld partners with businesses by offering cutting-edge engineering and innovative solutions, to help customers reduce, reuse, recycle and recover value from waste streams and meet or exceed their sustainability goals.

12 days ago

East Hartford, Connecticut

Not Required

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote..

13 days ago

Remote

$105,000–$130,000 / year

Trusted by the Fortune 500, government agencies, and MSSPs, the platform delivers threat-informed learning paths consisting of real-world scenarios in gamified labs and live-fire simulations that build and validate offensive and defensive cyber capabilities. With a loyal community of more than 4 million members and 800+ enterprise customers, Hack The Box empowers teams and intelligent systems alike to strengthen cyber defenses and reduce breach risk effectively.

20 days ago

Windsor Locks, CT

Serve as customer primary point-of-contact in daily communications, coordinating, and follow-up for items such as time/labor/material quotes, preliminary invoices, progress updates, customer approval and debrief on work packages, resolution of squawks, and warranty issues. Computer skills necessary to learn and / or operate, word processing, spreadsheet, database, presentation, project, email and web-based applications as well as operating systems used to manage the maintenance work.

30+ days ago

Remote

$103,000–$183,920 / year

Reporting to the Senior Director of Strategy and Strategic Partnerships for Education, you will drive initiatives that expand Autodesk's reach and impact among workforce agencies, training providers, industry coalitions, employers, and strategic partners, ensuring the next generation of Design & Make talent is prepared for the jobs of the future.

Lived experience navigating workforce development pathways, such as military transition, reskilling or upskilling programs, apprenticeship or union training, community college, or continuing education, and passion for the intersection of technology and expanding economic opportunity.

27 days ago

East Hartford, CT

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

9 days ago

Springfield, MA

Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris. Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business.

6 days ago

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Customer Experience Manager Jobs in Holyoke, MA

Quality Manager Rotating Machinery Services

Administrative Program Manager 2/Shared Services Hub Leader University of Connecticut

Manager of Client Relations (Nuclear Industry) Jobot

Pharmacy Manager - Community UnitedHealth Group

Warehouse Manager Capstone Logistics LLC

Physician Office Account Manager Medline Industries

Project Manager (Construction) Peckham Industries

Manager, Production - MA US Tsubaki Automotive, LLC

Safety Manager Peckham Industries

General Manager LESLIES POOLMART INC

Quality Manager - Aerospace - Suffield, CT Michael Page USA

Production Manager, Valves CIRCOR International, Inc.

Department Manager Whole Foods Market

Production Manager - Industrial - Springfield, MA Michael Page USA

Project Manager - OPM Firm - Connecticut Michael Page USA

Engineering Manager J & E PRECISION TOOL LLC

Customer Experience Manager Five Below Inc

Customer Experience Manager The Michaels Companies Inc

Customer Experience Manager - Full Time The Michaels Companies Inc

Part Time Customer Experience Manager / Key Holder The Michaels Companies Inc

FT CUstomer Experience Manager The Michaels Companies Inc

Customer Experience Manager - Part Time The Michaels Companies Inc

Customer Service Representative - Call Center Experience Preferred Braman Termite & Pest Elimination

Manager, Account Management and Member Experience - Evernorth Health Services - Remote The Cigna Group

Customer Service Manager Pelican Products Inc

BIA - CT Personal Lines Customer Service Manager Arbella

Senior Manager, Digital Experience Delivery - Remote CSAA Insurance Group

Case Manager, Registered Nurse (Oncology experience required) CVS Health Corp

Client Experience Manager - EviCore - Hybrid The Cigna Group

Pharmacy Benefit Management (PBM) Client Experience Manager CVS Health Corp

Account Manager (Pest Control Experience is Mandatory) Braman Termite & Pest Elimination

Operations Experience Manager The Home Depot Inc

Customer Experience Lead-Holyoke Mall at Ingleside Victoria's Secret

Manager, Experience Researcher Deloitte Touche Tohmatsu Ltd

Manager - Client Experience / Human-AI Interaction Designer - Finance Operate Deloitte Touche Tohmatsu Ltd

Senior Manager - Customer Onboarding Waste Management Inc

Customer Success Manager Motorola Solutions Inc

Customer Logistics Manager - Outbound Transportation (Sun-Wed Night Shift) Ryder System Inc

Customer Logistics Manager - Yard Operations (Sun-Wed 6pm-6am) Ryder System Inc

F135 Customer Data Manager - (Onsite) RTX Corp

Sr. Manager, Supply Chain Key Customer Accounts (hybrid) RTX Corp

Customer Success Manager Imagine Learning Inc

Customer Solutions Manager Chromalloy Gas Turbine LLC

Customer Care Manager Reworld Holding Corp

F135 Customer Support Engineering (CSE) Control Account Manager (Onsite) RTX

Customer Success Manager Hack The Box Ltd

Customer Project Manager Bombardier Inc

Sr. Workforce Development Strategy Manager, Autodesk Education Experiences Autodesk Inc

Customer Account Manager (Onsite) RTX Corp

Customer Service - Self Storage Manager Public Storage

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