1,316 Results for

Customer Service Manager Jobs in Holyoke, MA

Jobs

Mansfield, CT

$100,000–$110,344 / year
Full time

Under the direction of CLAS Shared Services and the CLAS Shared Services Assistant Director, the incumbent will direct day-to-day administrative and academic support operations, manage intake, prioritization, and workload distribution, advance process improvements and service efficiencies, and serve as a primary liaison among supported departments, CLAS Shared Services, and college stakeholders to ensure responsive, consistent service delivery. Coordinates and/or performs administrative support for the academic portfolio across supported departments, including promotion, tenure, and review; faculty personnel processes; course scheduling; graduate program support; and related academic administrative functions, ensuring timely and accurate service.

18 days ago

Chicopee, MA

$110,000–$120,000
Full time

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Skilled communicator—able to present quality data clearly, write concise technical reports, and represent RMS professionally with customers and auditors.
- Strong leadership presence with the ability to influence and hold colleagues accountable at all levels—from the shop floor to senior management.

5 days ago

Agawam, MA

$170,000–$230,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. You will represent a full portfolio of engineered products and services, working closely with engineering, manufacturing, and project teams to deliver high impact solutions to clients.

8 days ago

Springfield, MA

Full time

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Bachelor’s degree and at least 2 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience OR at least 5 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience. We make healthcare run better by solving problems quickly, putting customers and employees first and challenging the status quo, finding new ways to grow our business—and one another.

Job Description.

30+ days ago

Chicopee, MA

$110,000–$150,000 / year

li>Communicates monthly production requirements and Coordinates production activities with supporting departments, engineering, procurement, maintenance, and quality control activities to obtain optimum production and ulitization of resources, machines and equipement.

The Production Manager will be responsible for overseeing the Chicopee location's production processes to ensure all safety, quality, delivery, and cost (efficiency and continuous improvement) objectives are achieved for production.

13 days ago

Palmer, MA

$95,000–$125,000 / year

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Position Title:

Project Manager (Construction)

Date Posted:

06/08/2026

Location:

Palmer, MA

Job Category:

General Applicant

Salary Interval:

Full Time

Pay Range:

$95,000.00 - $125,000.00

Application Instructions

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Project Manager (Construction) .

1 day ago

Westfield, MA

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Position Title:

Safety Manager

Date Posted:

06/08/2026

Location:

Westfield, MA

Job Category:

General Applicant

Salary Interval:

Full Time

Pay Range:

N/A

Application Instructions

About Us: .

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Safety Manager .

1 day ago

Suffield, CT

$90,000–$140,000 / year
Full time

li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Partner cross-functionally on new product introduction, ensuring robust quality planning.

Oversee inspection processes across raw materials, in-process production, and finished goods.

1 day ago

South Deerfield, MA

In this role, you'll drive operational excellence, develop high-performing teams, and help shape the future of the customer experience through data-driven insights, process improvement, and strong cross-functional collaboration. With a global presence that includes 11 offices, 4 manufacturing facilities, and 4 custom case centers, we create high-performance protective solutions that ensure our customers can focus on what matters most.

29 days ago

Avon, Connecticut

This role requires close collaboration with the Director of Customer Service, MA service managers, sales teams, and functional managers to develop and maintain an Agency-wide playbook that drives consistency and supports profitable growth.

The Customer Service Manager provides strategic and frontline leadership to Bearingstar's CT Customer Service Department, including direct management of our Agency Team Managers overseeing 35+ Customer Service Professionals across 5 CT locations.

30+ days ago

Springfield, MA

li>Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business.

5 days ago

Avon, CT

We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success!

Manage time to ensure completion of daily sales, delivery and inventory reports, cash deposits, and weekly payroll reconciliations.

14 days ago

West Springfield, Massachusetts

p>· Serve as the primary point of contact for aerospace customers regarding order status, delivery schedules, quality concerns, and technical inquiries.

· Manage customer communications related to purchase orders, schedule changes, expedites, and delivery commitments.

21 days ago

Windsor, CT

$119,500–$182,000 / year

In this role, this position is responsible for overseeing and leading the work of multiple operational teams consisting of Launch Manager, Launch Supervisors, Project Services Project Managers and BA responsible for the project management and execution of multiple on ongoing customer implementations, de-implementations, projects and tasks. Provide oversight and direction to multiple operational teams consisting of Launch Manager, Launch Supervisors, Project Services Project Managers and BA responsible for the project management and execution of multiple on ongoing customer implementations, de-implementations, projects and tasks.

30+ days ago

Bloomfield, CT

Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees : If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

27 days ago

Bloomfield, CT

p>Current Employees :

If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

Compensation Information :

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.

30+ days ago

Avon, CT

li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

30+ days ago

Hadley, MA

$17–$22.70 / hour

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Store - HADLEY, MADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.

30+ days ago

Enfield, CT

$18.25–$23.30 / hour

p>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include:

leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

30+ days ago

Hadley, MA

$17–$22.70 / hour

In select stores that do not have a Framing Manager only, responsibilities also include:

leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

30+ days ago

$17–$22.70 / hour

24 days ago

Sturbridge, Massachusetts

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At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! crewservices.zendesk.com/hc/en-us/requests/new.

9 days ago

East Hartford, CT

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8 years of data analytics, data science, data management, Engineering, Field Services, Depot Engine or Quality Management experience or an Advanced degree with 5 years of data analytics, data science, data management, Engineering, Field Services, Depot Engine or Quality Management experience.

The F135 Fleet Data Management Customer Data Manager serves as a key contributor to the F135 Sustainment Program, with primary responsibility for maintaining data availability, quality, and integrity across the Maintenance Management Systems (MMS).

30+ days ago

Windsor Locks, CT

Overall ownership of the supplier management process (i.e., Supplier Risk/Opportunity Management Plan, supplier performance, metrics, international issues, support/evaluate the make/buy strategy, etc.), and communication of customer flow-through requirements such as FAR/DFARS, ITAR, offset, public law, quality, warranty, etc. Production Assurance ensures the future success of key programs via proposal support, rate ramps, obsolescence, supply chain health, block changes, new product incorporation, risk management, execution of supply investments, capacity, and support of customer initiatives.

30+ days ago

$95,200–$126,700 / year

p>All Reworld positions require a candidate's ability to perform the duties and responsibilities of the role while upholding Reworld's Values, including (but not limited to) contributing to a safe and inclusive workplace, delivering results through trust, and building breakthrough capabilities.

Reworld partners with businesses by offering cutting-edge engineering and innovative solutions, to help customers reduce, reuse, recycle and recover value from waste streams and meet or exceed their sustainability goals.

11 days ago

East Hartford, Connecticut

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At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems.

30+ days ago

Remote

$110,000–$125,000 / year

Our award-winning platform seamlessly integrates operational and third-party risk management, operational resilience, business continuity, incident and crisis management, emergency management, and security and safety operations. You will act as a trusted advisor and strategic partner, building strong, long-term relationships with target accounts to foster customer loyalty and success.

25 days ago

East Hartford, Connecticut

Not Required

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote..

12 days ago

$64,678–$72,000 / year

Imagine Learning is proud to offer diversity, equity, and inclusion (DEI) workplace initiatives, including the DEI employee council, annual DEI conference, employee resource groups, and other opportunities for employees to connect with and support DEI initiatives throughout the year. We're shaping the future of learning through our Curriculum-Informed AI approach - technology that understands instructional context, respects educator judgment, and transforms how teachers personalize learning at scale to unlock each student's potential.

30+ days ago

Windsor, CT

We are a leading provider of aftermarket parts, repairs, and solutions that safely & reliably extend the life of aircraft engines and gas turbines.

Chromalloy participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Any offer of employment will also be conditioned upon the successful completion of a background investigation and drug screen in accordance with company policy and applicable federal and state regulations.

30+ days ago

Remote

$105,000–$130,000 / year

Trusted by the Fortune 500, government agencies, and MSSPs, the platform delivers threat-informed learning paths consisting of real-world scenarios in gamified labs and live-fire simulations that build and validate offensive and defensive cyber capabilities. With a loyal community of more than 4 million members and 800+ enterprise customers, Hack The Box empowers teams and intelligent systems alike to strengthen cyber defenses and reduce breach risk effectively.

19 days ago

Windsor Locks, CT

Serve as customer primary point-of-contact in daily communications, coordinating, and follow-up for items such as time/labor/material quotes, preliminary invoices, progress updates, customer approval and debrief on work packages, resolution of squawks, and warranty issues. Computer skills necessary to learn and / or operate, word processing, spreadsheet, database, presentation, project, email and web-based applications as well as operating systems used to manage the maintenance work.

30+ days ago

This manager serves as the primary contact for university customers with responsibility to communicate work order status, ensure the efficient delivery of repair services, systems monitoring, preventative maintenance planning, procurement of parts, inventory control and the management and coordination of work of the technical trades staff for the above-mentioned shops.

Bachelor's degree in Mechanical Engineering, Facilities Management, Construction Management, or related field and five (5) years of related experience; or an Associate's degree and seven (7) years of related experience, or nine (9) years of progressively responsible experience in management, mechanical systems maintenance, HVACR, or facilities operations.

13 days ago

East Hartford, CT

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

8 days ago

East Hartford, CT

p>What You Will Do:

The PW1500G/PW1900G/PW800 Customer Technical Service Engineer will focus on the specific task requirements as follows:

Collaborate Globally: Interface with commercial airline operators, MRO shops, worldwide P&W Field Service Representatives, and airframe companies (Airbus/A220, Embraer/E190) with a focus on Combustor, Diffuser, High Pressure Turbine and Turbine Intermediate Case hardware.
Interface with Industry Experts: Coordinate and collaborate with the Program Office, Customer Field Directors (CFDs), Component Integrated Product Teams (CIPTs), regulatory authorities, maintenance data authors, field service representatives, Customer Service Managers, Safety Review Board, and program partners to assess, plan and implement technical and logistic fleet management solutions.

30+ days ago

East Hartford, CT

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4 days ago

East Hartford, Connecticut

p>The PW1500G/PW1900G/PW800 Customer Technical Service Engineer will focus on the specific task requirements as follows:

Collaborate Globally: Interface with commercial airline operators, MRO shops, worldwide P&W Field Service Representatives, and airframe companies (Airbus/A220, Embraer/E190) with a focus on Combustor, Diffuser, High Pressure Turbine and Turbine Intermediate Case hardware.
Interface with Industry Experts: Coordinate and collaborate with the Program Office, Customer Field Directors (CFDs), Component Integrated Product Teams (CIPTs), regulatory authorities, maintenance data authors, field service representatives, Customer Service Managers, Safety Review Board, and program partners to assess, plan and implement technical and logistic fleet management solutions.

30+ days ago

Dalton, MA

$40,000–$42,000 / year

Comprehensive Benefits Package - Medical, Dental, and Vision Free Telemedicine Services on Day 1* Paid Holidays & Vacation 401 (k) Get paid when you need it with PNC EarnedIt Financial Wellness Support from PNC Workplace Banking Free Prescription Discount Program Employee Assistance Programs Training & Development Opportunities Employee Recognition Programs Employee Stock Purchase Plan Nationwide Transfer Opportunities. Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility.

30+ days ago

Springfield, Massachusetts

A Service Manager performs many different roles as they manage the day-to-day operations of one of our centers, including: generating sales, communicating with customers, building client relationships, managing the technical team, and ensuring that all employees are adhering to company policies and procedures.

· Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product.

30+ days ago

Springfield, MA

A Service Manager performs many different roles as they manage the day-to-day operations of one of our centers, including: generating sales, communicating with customers, building client relationships, managing the technical team, and ensuring that all employees are adhering to company policies and procedures.

Our Service Managers are high energy professionals who not only lead by example, but are also a team player who supports the employees that work for them.

30+ days ago

Connecticut Work at Home, CT

Remote

Direct activities of internal Account Managers and influence extended team members as related to client strategic objectives and escalated service issues that improve member experience, client retention, and organizational effectiveness. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

25 days ago

Agawam, MA

Braman is seeking a Customer Service Representative to effectively conduct inside sales calls, scheduling, and customer/technician communications by performing the following essential duties: Receives and processes a high volume of phone calls from clients, prospective customers, and Braman employees in a prompt, courteous manner. Conducts inside sales activities for residential and commercial customers, such as selling services to prospective clients and upgrading existing services.

25 days ago

Agawam, MA

p>Braman is seeking a Customer Service Representative to effectively conduct inside sales calls, scheduling, and customer/technician communications by performing the following essential duties:

Receives and processes a high volume of phone calls from clients, prospective customers, and Braman employees in a prompt, courteous manner.
Conducts inside sales activities for residential and commercial customers, such as selling services to prospective clients and upgrading existing services.

8 days ago

East Hartford, Connecticut

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At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems.

4 days ago

$99,000–$266,000 / year

p>A career in our State and Local Tax Financial Services practice, within State and Local Tax services, will provide you with the opportunity to help our clients solve their business issues related to business restructuring, adoption of new tax laws, and communicating local tax developments. As a Manager you supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by independently solving and analyzing complex problems to develop top-quality deliverables.

30+ days ago

Windsor Locks, CT

p>The Area Manager oversees all Guest Services ground activities and day-to-day operations in their assigned locations while providing leadership and motivation to all team members including business partner teams.

Responsible for safety programs to ensure a safe workplace for Team Members, Guests, Business Partners, aircraft, ground service equipment, and facilities at their assigned station.

30+ days ago

Avon, CT

In carrying out assigned responsibilities, the School Food Service Assistant Manager must ensure that all personnel under his/her operational control comply with all government, regulatory, state agency and school district policies and procedures.

Physical Demands:

While performing the duties of this job, the employee is regularly required to sit, stand, and use hands to handle or feel objects, tools, or controls and talk or hear.

13 days ago

SPRINGFIELD, Massachusetts

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strong knowledge of custodial services with an emphasis on floor care, preferably in a healthcare or senior living environment;

ability to develop, train and and motivate your team;

experience driving program compliance to reach project target dates of completion; and/or. Role Overview:

Sodexo is seeking an Environmental Services - Custodial Manager to join our team at Loomis Lakeside at Reeds Landing in Springfield, MA.

30 days ago

Hartford, CT
$105,000–$115,000 / year
p>The ideal candidate will have a strong background in commercial roofing service operations, a customer-first mindset, and the leadership skills necessary to grow a high-performing team while expanding market share throughout the region.
A nationally recognized commercial roofing contractor is seeking an experienced Commercial Roofing Service Manager to lead and grow a well-established service division in the Hartford, CT market.
15 days ago

Springfield, MA
$95,000–$105,000 / year
p>HVAC/R Service Managers will oversee daily area operations and manage technicians to ensure we meet our customers' needs within their required SLAs. The Service Manager reports to the Regional Director of Operations and has Field Supervisors and Service Technicians as direct reports.
20 days ago

Customer Service Manager Jobs in Holyoke, MA

Administrative Program Manager 2/Shared Services Hub Leader University of Connecticut

Quality Manager Rotating Machinery Services

Manager of Client Relations (Nuclear Industry) Jobot

Physician Office Account Manager Medline Industries

Manager, Production - MA US Tsubaki Automotive, LLC

Project Manager (Construction) Peckham Industries

Project Manager (Construction) .

Safety Manager Peckham Industries

Safety Manager .

Quality Manager - Aerospace - Suffield, CT Michael Page USA

Customer Service Manager Pelican Products Inc

BIA - CT Personal Lines Customer Service Manager Arbella

Customer Service - Self Storage Manager Public Storage

Customer Service Manager-Dual Showroom Raymours Furniture Co Inc

Customer Service Manager Valence

Senior Manager - Customer Onboarding Waste Management Inc

Customer Logistics Manager - Outbound Transportation (Sun-Wed Night Shift) Ryder System Inc

Customer Logistics Manager - Yard Operations (Sun-Wed 6pm-6am) Ryder System Inc

Customer Experience Manager The Michaels Companies Inc

Customer Experience Manager - Full Time The Michaels Companies Inc

Part Time Customer Experience Manager / Key Holder The Michaels Companies Inc

Customer Experience Manager - Part Time The Michaels Companies Inc

FT CUstomer Experience Manager The Michaels Companies Inc

Customer Experience Manager Five Below

F135 Customer Data Manager - (Onsite) RTX Corp

Sr. Manager, Supply Chain Key Customer Accounts (hybrid) RTX Corp

Customer Care Manager Reworld Holding Corp

F135 Customer Data Manager - (Onsite) RTX

Customer Success Manager Motorola Solutions Inc

F135 Customer Support Engineering (CSE) Control Account Manager (Onsite) RTX

Customer Success Manager Imagine Learning Inc

Customer Solutions Manager Chromalloy Gas Turbine LLC

Customer Success Manager Hack The Box Ltd

Customer Project Manager Bombardier Inc

Mechanical Shop Manager (Facilities and Campus Services) University of Massachusetts Amherst

Customer Account Manager (Onsite) RTX Corp

24K Customer Technical Service Engineer - Onsite RTX Corp

Manager, Operational Commercial Engines (OCE) Customer Programs (Onsite) RTX Corp

24K Customer Technical Service Engineer - Onsite RTX

Environmental Services Department Manager Healthcare Services Group Inc

Automotive Service Manager AAMCO Transmissions and Total Car Care

Automotive Service Manager AAMCO TRANSMISSIONS, INC.

Manager, Account Management and Member Experience - Evernorth Health Services - Remote The Cigna Group

Customer Service Representative Braman Termite & Pest Elimination

Customer Service Representative - Call Center Experience Preferred Braman Termite & Pest Elimination

Manager, Operational Commercial Engines (OCE) Customer Programs (Onsite) RTX

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