17 Results for

Customer Experience Manager Jobs in Charlotte, NC

Jobs

Charlotte, NC30+ days ago

li>Minimum of 2–3 years of experience in retail sales or customer service, with at least 1–2 years in a supervisory or team leadership role overseeing a sales floor or customer-facing team.

Schedule, supervise, coach, and support Supervisors and Retail Team Members, ensuring they are equipped with the tools, training, and product knowledge needed to deliver outstanding service.

Rock Hill, SC30+ days ago

We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Provide a friendly and supportive environment for customers; resolve problems; handle credits, order revisions, special deliveries, routing requests, billing questions, and any other customer inquiries.

Charlotte, NC30+ days ago

NAVEX is seeking a Manager, Customer Experience to lead a team of Mid-Market Customer Experience Managers responsible for delivering strategic, value-driven engagement across a focused portfolio of Mid-Market accounts. This leader will drive customer retention, adoption, satisfaction, and expansion readiness by developing high-performing talent, strengthening operational excellence, and ensuring consistent execution of NAVEX's Customer Lifecycle Value & Impact Framework.

Charlotte, NC30+ days ago

This leader will drive customer retention, adoption, satisfaction, and expansion readiness by developing high-performing talent, strengthening operational excellence, and ensuring consistent execution of NAVEX's Customer Lifecycle Value & Impact Framework.

NAVEX is seeking a Manager, Customer Experience to lead a team of Enterprise Customer Experience Managers responsible for delivering strategic, value-driven engagement across our most strategic enterprise customer base.

Charlotte, NC30+ days ago

As an Enterprise Senior CXM, you will serve as a trusted advisor to executive stakeholders and play a key role in strengthening customer relationships, driving product adoption, and ensuring long-term partnership success. This role partners closely with cross-functional teams to execute NAVEX's Customer Lifecycle Value & Impact Framework and deliver a consistent, value-driven customer experience.

Charlotte, NC30+ days ago

As a Mid-Market CXM, you will serve as a trusted advisor to executive stakeholders and plays a key role in strengthening customer relationships, driving product adoption, and ensuring long-term partnership success. This role partners closely with cross-functional teams to execute NAVEX's Customer Lifecycle Value & Impact Framework and deliver a consistent, value-driven customer experience.

Charlotte, NC30+ days ago

p>As an Enterprise CXM, you will serve as a trusted advisor to executive stakeholders and play a key role in strengthening customer relationships, driving product adoption, and ensuring long-term partnership success. This role partners closely with cross-functional teams to execute NAVEX's Customer Lifecycle Value & Impact Framework and deliver a consistent, value-driven customer experience.

Charlotte, NC7 days ago

p>As a Mid-Market CXM, you will serve as a trusted advisor to executive stakeholders and plays a key role in strengthening customer relationships, driving product adoption, and ensuring long-term partnership success. This role partners closely with cross-functional teams to execute NAVEX's Customer Lifecycle Value & Impact Framework and deliver a consistent, value-driven customer experience.

Rock Hill, SC30+ days ago

Responsibilities Include: Provide daily oversight and supervision of Customer Service Representatives, ensuring accurate and timely handling of customer inquiries, order entry, inventory and pricing issues, and shipping/receiving processes. Assist the VP/Business Line Manager - Service with liaison activities between customers and sales representatives, and assisting sales and management with routine and special requests and projects.

New!

Charlotte, NC4 days ago

li>Proven engaging leader with a successful track record of delivering service excellence through developing people, while being an expert people developer with an emphasis on leading vs.

Oversee the design, development, delivery, and implementation of effective operational and training policies, procedure, materials and programs to ensure support of all support center-defined performance metrics.

Rock Hill, South Carolina30+ days ago

As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. The Customer Service Manager will be responsible for the development and training of their team.

Develop and implement training programs that focus on customer service best practices, communication skills, product knowledge, and problem-solving.

New!

Charlotte, NC5 days ago

Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.

New!

Charlotte, NC5 days ago

Feel free to be yourself at American.

New!

Rock Hill, SC1 day ago

Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager . • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code .

New!

Wesley Chapel, NCToday

New!

Charlotte, NCToday

Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level . • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners .

Charlotte, NC30+ days ago

$62,000–$83,000 Per Year

p>Our salon in Southend - Charlotte, NC (Next to Greystone Pub) is looking for a talented Salon Manager who loves to help their team of hair stylist achieve their best lives while making a lasting impact on the communities they serve!

Our 10 locally owned & independently operated Sport Clips hair salons in the Triad Area are looking for talented leaders who are passionate about mens hair and making their clients look great!

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Customer Experience Manager Jobs in Charlotte, NC

Customer Service Manager City Thrift Charlotte, NC # 148 - Charlotte

Customer Service Manager McLane Co Inc

Manager, Customer Experience - Mid Market NAVEX Global, Inc.

Manager, Customer Experience - Enterprise NAVEX Global, Inc.

Senior Customer Experience Manager, Enterprise NAVEX Global, Inc.

Customer Experience Manager, Mid-Market NAVEX Global, Inc.

Customer Experience Manager, Enterprise NAVEX Global, Inc.

Customer Experience Manager, Mid Market NAVEX Global, Inc.

Customer Service Manager Atlas Copco AB

Customer Experience Manager- Charlotte,NC Caesarstone Ltd

Customer Service Manager Integrated Power Services

Customer Service Manager, Airport Customer Care (Charlotte, NC, US) American Airlines Mexico

Customer Service Manager, Airport Customer Care (Charlotte, NC, US) American Airlines

Feel free to be yourself at American.

FT Customer Service Leader Food Lion

PT Customer Service Leader Food Lion

PT Customer Lead Food Lion

Licensed Salon Manager Sport Clips Inc

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