Senior Customer Experience Manager (CXM) – Strategic Maven AGISenior Customer Experience Manager (CXM) – StrategicBoston, MassachusettsFounded in July 2023 by executives from HubSpot, Google and Stripe, Maven builds conversational AI agents capable of delivering accurate, autonomous support that delights customers at scale. Partner with customers to drive meaningful adoption of our platform, consumption of contracted volumes, identifying opportunities to scale usage and expand into new teams or use cases.
Customer Experience Program Manager Point32HealthCustomer Experience Program ManagerCanton, MassachusettsThe Customer Experience Manager serves as an in-house expert, champion, and voice of customers (VoC), across all lines of business, for Harvard Pilgrim Health Care & Tufts Health Plan by understanding existing VoC mechanisms or facilitating ways to collect new insights. The Customer Experience Manager manages multiple data-driven improvement plans focused on strengthening customer loyalty, improving overall Customer Experience (CX), and improving Key Performance Indicators (KPIs) measures.
Customer Experience Program Manager Point32Health, Inc.Customer Experience Program ManagerCanton, MA$107,601.60–$161,402.40 / yearManage high-profile strategic journey mapping engagements with key business partners: Facilitate interviews, cross-functional workshops, and immersion sessions with key stakeholders, including executives, leaders, subject matter experts and/or external vendor partners. The Customer Experience Manager serves as an in-house expert, champion, and voice of customers (VoC), across all lines of business, for Harvard Pilgrim Health Care & Tufts Health Plan by understanding existing VoC mechanisms or facilitating ways to collect new insights.
Senior Customer Experience Manager (CXM) - Strategic Maven AGI IncSenior Customer Experience Manager (CXM) - StrategicBoston, MAFounded in July 2023 by executives from HubSpot, Google and Stripe, Maven builds conversational AI agents capable of delivering accurate, autonomous support that delights customers at scale. Partner with customers to drive meaningful adoption of our platform, consumption of contracted volumes, identifying opportunities to scale usage and expand into new teams or use cases.
NewCustomer Service Manager, Airport Customer Care (Boston, MA, US) American AirlinesCustomer Service Manager, Airport Customer Care (Boston, MA, US)Boston, MA$51,000–$86,500 / yearOur 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Feel free to be yourself at American.
NewCustomer Service Manager, Airport Customer Care (Boston, MA, US) American Airlines MexicoCustomer Service Manager, Airport Customer Care (Boston, MA, US)Boston, MA$51,000–$86,500 / yearOur 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.
Customer Service Manager - Boston, MA PhilipsCustomer Service Manager - Boston, MABoston, MA$101,000–$140,000 / yearThe actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Your role: Provides inputs towards the development of advanced, scalable operational frameworks for new service offerings, ensuring these frameworks are integrated seamlessly with existing systems and can support future growth.
Customer Service Manager Albertsons Companies IncCustomer Service ManagerMALocally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Whether you're assisting at the register during a rush, mentoring associates, or keeping the service area running seamlessly, you'll play a key role in creating a welcoming and positive store atmosphere.
Customer Service Manager Hobby Lobby Stores IncCustomer Service ManagerFramingham, MA$21.15–$22.15 / hourIf you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you. The Customer Service Manager position is one of hourly store management.
Customer Service Assistant Manager Roche Bros SupermarketsCustomer Service Assistant ManagerSudbury, MA$19.40–$25.20 / hourThe Assistant Customer Service Manager provides support to the front end by assisting the Customer Service Manager in overseeing the daily front end operations of the store and ensuring customer satisfaction by providing skill development and on-the-job training for all front end associates. Loud noise, slippery floor surface, hazardous equipment (mechanical moving parts), contact with sharp objects, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust fumes, sprays, and hazardous cleaning solutions.
Customer Service- Assistant Manager Roche Bros. SupermarketsCustomer Service- Assistant ManagerWellesley, Massachusetts$19.40–$25.20 / hourFull timeOverview: The Assistant Customer Service Manager provides support to the front end by assisting the Customer Service Manager in overseeing the daily front end operations of the store and ensuring customer satisfaction by providing skill development and on-the-job training for all front end associates. Loud noise, slippery floor surface, hazardous equipment (mechanical moving parts), contact with sharp objects, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust fumes, sprays, and hazardous cleaning solutions.
Manager, Airport Ramp Operations (Boston, MA, US) American Airlines MexicoManager, Airport Ramp Operations (Boston, MA, US)Boston, MA$98,000–$134,000 / yearOur 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
B2B Field Sales Professional - East Walpole, MA The Goodyear Tire & Rubber CoB2B Field Sales Professional - East Walpole, MAMA$48,000–$60,000 / yearGeneral Description: As the Fleet Tire Sales Specialist (Salary + Commission) role, you are responsible for selling new and retreaded commercial truck tires and related products and services by managing current customer accounts and developing new accounts. Goodyear Commercial Tire & Service Centers (CTSC) are owned by Goodyear - which makes them uniquely qualified to offer you trusted tires, reliable services and powerful management tools to help you lower your operating costs.
Assistant Supervisor, Natick Collection - Full Time Macy's IncAssistant Supervisor, Natick Collection - Full TimeNatick, MAWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Provide Active Supervision by continually circulating the selling floor, directing and redirecting colleagues while supporting daily leadership priorities to optimize the customer experience and support sales volume.
Assistant Supervisor, Boston - Downtown - Full Time Macy's IncAssistant Supervisor, Boston - Downtown - Full TimeBoston, MAWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Provide Active Supervision by continually circulating the selling floor, directing and redirecting colleagues while supporting daily leadership priorities to optimize the customer experience and support sales volume.
NewAssistant Supervisor, Warwick - Full Time Macy's IncAssistant Supervisor, Warwick - Full TimeWarwick, RIWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Provide Active Supervision by continually circulating the selling floor, directing and redirecting colleagues while supporting daily leadership priorities to optimize the customer experience and support sales volume.