Program Manager

Additionally – the Program Manager must be able to provide exceptional customer service, manage escalations, coach and develop a team, and drive operational effectiveness through industry best practices, continuous improvement, process design, and technology. The Program Manager will lead a team of Staffing Managers that work with hiring managers and program suppliers to source talent.

Pinnacle Group is looking for an exceptional Program Manager to direct fulfillment and sourcing efforts for a large contingent labor program. The Program Manager will lead a team of Staffing Managers that work with hiring managers and program suppliers to source talent. Successful candidates will have a demonstrated ability to design sourcing strategies and work with leading staffing firms to find top tier talent. Additionally – the Program Manager must be able to provide exceptional customer service, manage escalations, coach and develop a team, and drive operational effectiveness through industry best practices, continuous improvement, process design, and technology. Achievement of program SLA’s and KPI’s is critical to success.