NewQuality Tech, 3rd Shift RefrescoQuality Tech, 3rd ShiftLakeland, FL$21Adhere to all health and safety policies/procedures, Good Manufacturing Practices (GMPs) and wear the required personal protective equipment (PPE) while in the warehouse or production areas (including but not limited to hairnets/beard nets, safety glasses, hearing protection, hard toe and slip/oil resistant shoes, appropriate safety gloves, and seatbelts while operating forklifts). Check process control parameters to assure proper equipment application and operation is being maintained by performing secure seal, closure torque, can seam checks, and/or any other requirements required by the customer or the company.
NewTravel RN Case Manager - $2,266 per week Solomon PageTravel RN Case Manager - $2,266 per weekTampa, FLHeadquartered in New York with offices throughout the United States our experienced healthcare and medical staffing experts are committed to providing safe and quality patient care through our wide network of travel nurses, locum tenens, and allied resources. Upon commencement of your employment, Solomon Page offers automatic enrollment into ReviveHealth, which offers concierge, membership-based access to virtual primary care, urgent care, mental health therapy, a vision program, and prescription medications.
Branch Director - Home Health VitalCaring GroupBranch Director - Home HealthBradenton, FLAt VitalCaring, we’re more than a home health provider - we’re a team driven by purpose, compassion, and a commitment to delivering meaningful care in the homes of the patients we serve. As a Clinical Home Health Branch Director, you’ll lead with heart and accountability - shaping both patient outcomes and the future of your team.
Business Analyst- Quantitative Pinnacle Technical ResourcesBusiness Analyst- QuantitativeTampa, Texas$90–$100 / hourContractorCredit risk modeling or analytical experience in banking or financial service industry including knowledge of statistical model development or validation, utilizing best modeling practices and methodologies in the areas of data processing, sampling, model design or specification, model performance assessment. Wholesale Credit Risk Technology team is looking for an analyst with strong credit risk experience to support the development, validation and maintenance of Credit Risk Loss models used to forecast losses and/or capital reserves under U.S. and international regulations as CCAR, CECL & IFRS 9.
Field Verification Manager Lennar HomesField Verification ManagerTampa, FLFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Requires the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.
NewProject Manager : Ground Up Construction Page GroupProject Manager : Ground Up ConstructionSaint Petersburg, FL$120,000–$150,000 / yearFull timeThe Project Manager will oversee ground-up commercial construction projects within the property industry, ensuring successful project execution from inception to completion. A successful Project Manager should have: Experience managing ground-up construction projects in the property industry.
Project Manager - Commercial & Institutional Construction Michael Page USAProject Manager - Commercial & Institutional ConstructionTampa, FL$130,000–$160,000 / yearFull timeOur client is a reputable Florida General Contractor with a long-standing presence in Tampa Bay, delivering complex K-12, institutional, and commercial projects. This is a senior leadership opportunity for an experienced PM ready to drive high-visibility public-sector builds.
Assistant Project Manager Michael Page USAAssistant Project ManagerTampa, FL$85,000–$110,000 / yearFull timeBe a part of high-impact commercial construction projects in the vibrant Greater Tampa area, where your expertise will drive excellence from groundbreaking to completion. Experience managing commercial construction projects (retail, restaurant, health-care, mixed commercial, etc) with proven success.
Production Manager Lennar HomesProduction ManagerTampa, FLFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. The Production Manager at Lennar is responsible for managing satellite branch office and increase overall market share, service and profits by soliciting new business and originating new loans.
NewProject Manager - commercial, healthcare, municipal Michael Page USAProject Manager - commercial, healthcare, municipalTampa, FL$110,000–$135,000 / yearFull timeThe business has built a reputation for consistency, strong leadership, and a collaborative culture, with repeat clients across commercial, municipal, and healthcare sectors. This role offers exposure to a stable pipeline and the opportunity to work alongside experienced leadership on quality-driven builds.
Regional Senior Quality Manager Miller Electric CompanyRegional Senior Quality ManagerTampa, FloridaFull timeThe Senior Quality Manager provides senior leadership for quality and electrical commissioning execution across multiple projects, verticals, and concurrent work activities, reporting directly to the Director with close collaboration with the project and execution teams . The Senior Quality Manager is responsible as the subject matter expert for our project teams, QAQC m anagers and their reports, c ommissioning managers and teams, and Energy Marshal personnel across our programs.
Electrical Quality Assurance / Quality Control (QA/QC) Manager APG ElectricElectrical Quality Assurance / Quality Control (QA/QC) ManagerClearwater, FLKelso Industries is actively building the nation's preferred technical service partnership for commercial MEP+ ecosystems, empowering industrial, commercial, and institutional clients—including Fortune 500 companies and other industry leaders across the United States—with reliable, innovative service. To do this, we have assembled a diverse team of professionals—including engineers, designers, estimators, project managers, administrative personnel, superintendents, programmers, systems technicians, and skilled electricians—each specializing in their respective fields.
NewQuality Manager - Suppliers & Incoming Inspection CONMED CorporationQuality Manager - Suppliers & Incoming InspectionLargo, FloridaThis role also has ownership of the Incoming Inspection operation where the manager will establish strategies to optimize the incoming inspection program, enhancing operational efficiencies, and establishing key performance indicators (KPIs) that ensure timely flow of compliant parts and components to factories and internal customers. Job Title: Quality Manager - Suppliers and Incoming Inspection Department: Quality Assurance Reports To: Director, Quality Assurance Direct Reports: Supplier Quality Engineers and Incoming Inspection Team Job Level: M3 Job Family Group: OPS-QA/RA.
Electrical Quality Assurance / Quality Control (QA/QC) Manager Kelso IndustriesElectrical Quality Assurance / Quality Control (QA/QC) ManagerClearwater, FLJoin us and be part of a team dedicated to creating efficient, sustainable, and high-performance environments that make a lasting impact across the industrial, commercial, and institutional sectors. At Kelso Industries, 4,000+ employees across 40+ companies work together to deliver exceptional HVAC, mechanical, plumbing, refrigeration, and electrical solutions nationwide.
QRM Support Manager - National Tax Quality Assurance (NTQA), Quality Risk Deloitte Touche Tohmatsu LtdQRM Support Manager - National Tax Quality Assurance (NTQA), Quality RiskTampa, FL$93,000–$191,000 / yearOur team supports client-facing teams in how they approach the marketplace, develop service offerings, evaluate and onboard prospective clients, contract for services, deliver quality client service, and fulfill post-engagement and other recurring obligations. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Regional Senior Quality Manager EMCOR Group IncRegional Senior Quality ManagerTampa, FLThe Senior Quality Manager provides senior leadership for quality and electrical commissioning execution across multiple projects, verticals, and concurrent work activities, reporting directly to the Director with close collaboration with the project and execution teams. The Senior Quality Manager is responsible as the subject matter expert for our project teams, QAQC managers and their reports, commissioning managers and teams, and Energy Marshal personnel across our programs.
Food safety and quality manager GLOBAL FOOD SERVICES INCFood safety and quality managertampa, FLFull timeWe are looking for a skilled and motivated Food Safety & Quality Manager to join our team and ensure compliance, consistency, and excellence in all quality and food safety programs. Lead and maintain all food safety and quality programs, including HACCP, GMPs, SQF/BRC, and Preventive Controls.
NewDelivery Quality Manager Ken's GuttersDelivery Quality ManagerClearwater, FloridaAt Ken's Gutters, we believe exceptional customer service doesn't happen by accident—it happens because every job is delivered consistently, professionally, and according to well-defined processes. You'll have the opportunity to make a real impact by improving how we deliver our services, helping your teammates succeed, and ensuring our customers receive an outstanding experience every time.
Quality Manager iMPact Business Group, Inc.Quality ManagerTampa, FLEstablishes, implements and maintains processes and programs that yield high quality products while creating and maintaining both a quality-centric and quality-focused culture for all production activities. Thorough knowledge of quality management systems and procedures including ISO, ASQ, NADCAP as well as ensuring the company's QMS system complies with all external (independent and customer) requirements and audits.
Quality Manager Grifols SAQuality ManagerSt. Petersburg, FLOversees product and biohazard waste shipments: Ensures shipments meet regulatory specifications and product release requirements; ensures accurate labeling and documentation; and, authorizes final shipment. Third Party Agency and Recruiter Notice: Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department.
NewQuality Manager Impact ES–ClearwaterQuality ManagerClearwater, FLFull timeProvide quality oversight and approval for key processes, including Purchase Order reviews, Contract Kick-Off meetings, Manufacturing Readiness Reviews (MRR), Engineering Change Orders (ECOs), and Return Material Authorizations (RMAs).Lead, mentor, and develop a cross-functional Quality team of Engineers, Administrators, and Inspectors, fostering alignment with organizational goals and customer expectations. Demonstrated success in audit management, root cause corrective actions, continuous improvement initiatives, and cross-functional collaboration to ensure superior product quality, on-time delivery, and exceptional customer satisfaction.
QA Manager Slide InsuranceQA ManagerTampa, FloridaHigh School diploma or GED required; Bachelor’s degree in computer science, information technology, software engineering, business, insurance, or a related field preferred. Partner with Product, Engineering, Project Management, and business teams on testing scope, acceptance criteria, and release planning.
NewQuality Manager I Walsh GroupQuality Manager IBradenton, FloridaQuality champion for a project or multiple projects, responsible for the quality management duties including quality of the works, material management, documentation and close-out to ensure safe, quality, efficient, effective and profitable project execution. Responsible for leading and managing quality processes such as work planning, pre-activity meetings, material management, Quality Incident Reports, Lesson Sharing and follow-up inspections.
Quality Manager Refresco CareersQuality ManagerTampa, FloridaReporting to the Plant Manager, the Manager Quality oversees the sites quality department with responsibility for total product/package quality, Food Safety/Quality cost management, safety, compliance, GMPs, and executing all Quality protocols to ensure Plant Quality objectives are met. Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages US, Inc.⯠Refresco Beverages, US Inc., will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.â¯.
Quality Manager RefrescoQuality ManagerTampa, FLFull timep>Reporting to the Plant Manager, the Manager Quality oversees the sites quality department with responsibility for total product/package quality, Food Safety/Quality cost management, safety, compliance, GMPs, and executing all Quality protocols to ensure Plant Quality objectives are met. Joining our team as a people manager means you’ll be encouraged to evolve as a leader who prioritizes the success of both you and your team, to deliver results, whilst bringing your authentic self to work.
Quality Manager Prince Industries LLCQuality ManagerTampa, FL$110,000–$120,000 / yearAs the key leader of the Prince Industries Quality Team, this “Hands-On” manager will report to the General Manager and play a key role in the support of customers as well as production facility. Acting as a key contact with customers' auditors and being responsible for ensuring the execution of corrective actions and ongoing compliance with customers' specifications.
Quality Manager - Largo, FL Hubbell IncQuality Manager - Largo, FLLargo, FLHubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently.
NewManager Clinical Performance & Quality Coding (Nurse Practitioner Or PA) Elevance HealthManager Clinical Performance & Quality Coding (Nurse Practitioner Or PA)Tampa, FLDevelop and manage clinical quality reviews to ensure peer review and clinical quality chart audit process including targeting chart reviews, auditing percentages, score guidelines feedback mechanism and ensure compliance with remediation procedures. Requires a master's in Nursing (or PA equivalent) and at least 3 years of clinical experience in applying appropriate diagnosis in the Medicare HCC Mode; or any combination of education and experience, which would provide an equivalent background.
Quality Engineer (ERP Automation) Manager PricewaterhouseCoopers LLPQuality Engineer (ERP Automation) ManagerTampa, FL$99,000–$232,000 / yearAt PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Quality Engineer (Erp Automation) Manager PwCQuality Engineer (Erp Automation) ManagerTampa, FL$99,000–$232,000 / yearAt PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Manager Clinical Program Quality - BMT Cell Therapy Tampa General HospitalManager Clinical Program Quality - BMT Cell TherapyTampa, FL675371true675371false Submission for the position Manager Clinical Program Quality - BMT Cell Therapy - Job Number 260000VS false 675371false Submission for the position Manager Clinical Program Quality - BMT Cell Therapy 260000VS Under the direction of the Program Director, responsible for all data and analytic efforts to support TGHs objectives in improving hospital quality and safety. Under the direction of the Program Director, responsible for all data and analytic efforts to support TGHs objectives in improving hospital quality and safety.
Manager, QA Eng General Dynamics Ordnance & Tactical SystemsManager, QA EngSt Petersburg, FloridaJob Summary: Develops and implements methods and procedures for process control, process improvement, testing and inspection to ensure that the products are free of flaws and function as designed | Designs and installs sophisticated testing equipment and performs product testing and analysis to maintain quality levels and minimize defects and failure rates | Analyzes reports and defective products to determine trends and recommend corrective actions | Collaborates with supplier representatives on quality problems, ensures that effective corrective actions are implemented and contributes to supplier quality improvement programs Impact of the Role: General Profile. Integrity is paramount, innovation fuels our passion, customer satisfaction is at the core of our mission, and collaboration is key to our success - fostering a culture of teamwork and mutual respect among employees, partners, and stakeholders.
Sr Manager, QA Eng General Dynamics Ordnance & Tactical SystemsSr Manager, QA EngSt Petersburg, FloridaJob Summary: Develops and implements methods and procedures for process control, process improvement, testing and inspection to ensure that the products are free of flaws and function as designed | Designs and installs sophisticated testing equipment and performs product testing and analysis to maintain quality levels and minimize defects and failure rates | Analyzes reports and defective products to determine trends and recommend corrective actions | Collaborates with supplier representatives on quality problems, ensures that effective corrective actions are implemented and contributes to supplier quality improvement programs Impact of the Role: General Profile. Integrity is paramount, innovation fuels our passion, customer satisfaction is at the core of our mission, and collaboration is key to our success - fostering a culture of teamwork and mutual respect among employees, partners, and stakeholders.
Payer STARS/Quality Clinical Consultant, Senior Manager PricewaterhouseCoopers LLPPayer STARS/Quality Clinical Consultant, Senior ManagerTampa, FL$124,000–$280,000 / yearAs a Payer STARS/Quality Clinical Consultant, Senior Manager, you will engage with clients in the health services sector, providing strategic guidance and operational consulting to enhance their clinical quality and performance metrics. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Payer Stars/Quality Clinical Consultant, Senior Manager PwCPayer Stars/Quality Clinical Consultant, Senior ManagerTampa, FL$124,000–$280,000 / yearAs a Payer STARS/Quality Clinical Consultant, Senior Manager, you will engage with clients in the health services sector, providing strategic guidance and operational consulting to enhance their clinical quality and performance metrics. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Sr Manager, QA Eng General Dynamics CorpSr Manager, QA EngSt Petersburg, FLIntegrity is paramount, innovation fuels our passion, customer satisfaction is at the core of our mission, and collaboration is key to our success - fostering a culture of teamwork and mutual respect among employees, partners, and stakeholders. General Dynamics Ordnance and Tactical Systems (OTS) is a global leader in the design, engineering and production of munitions, energetics, weapons, armaments, and missile subsystems around the world.
Manager, QA Eng General Dynamics CorpManager, QA EngSt Petersburg, FLIntegrity is paramount, innovation fuels our passion, customer satisfaction is at the core of our mission, and collaboration is key to our success - fostering a culture of teamwork and mutual respect among employees, partners, and stakeholders. General Dynamics Ordnance and Tactical Systems (OTS) is a global leader in the design, engineering and production of munitions, energetics, weapons, armaments, and missile subsystems around the world.
Quality Assurance Manager CarpenterQuality Assurance ManagerLakeland, FloridaAs the Quality Assurance Manager , you will be expected to carry out regular inspections of production departments and products being manufactured, conduct analyses to identify problems, communicate effectively with production and service personnel to make improvements, and prepare reports for plant management. Control systems, tools, and metrics to accurately measure progress and drive continuous improvement which supports performance of the entire production team.
Risk Manager (RN) - Quality Assurance / Staff Development Nurse Scott Lake Health and RehabilitationRisk Manager (RN) - Quality Assurance / Staff Development NurseLakeland, FloridaAdditionally responsible for Quality Assurance/Improvement activities and education that may include, but may not be limited to, those relating to resident/patient care practices, facility quality indicators, incidents, grievances, deficiencies cited by the agency, and plans of action to correct and respond quickly to identified quality concerns. Scott Lake Health and Rehabilitation Center is seeking an experienced Registered Nurse (RN) with long-term care experience to join our leadership team in a dual role supporting quality assurance, clinical compliance, and staff education .
Manager Clinical Performance & Quality Coding (Nurse Practitioner or PA) Elevance Health IncManager Clinical Performance & Quality Coding (Nurse Practitioner or PA)Tampa, FLDevelop and manage clinical quality reviews to ensure peer review and clinical quality chart audit process including targeting chart reviews, auditing percentages, score guidelines feedback mechanism and ensure compliance with remediation procedures. Requires a master's in Nursing (or PA equivalent) and at least 3 years of clinical experience in applying appropriate diagnosis in the Medicare HCC Mode; or any combination of education and experience, which would provide an equivalent background.
Air Quality Project Manager Alliance Technical GroupAir Quality Project ManagerTampa, FLAlliance Technical Group is hiring Air Quality Project Managers to join our experienced Environmental Consulting team, serving clients in the petroleum refining, oil and gas, and chemical manufacturing industries. Alliance is a leading provider of premier technical solutions across multiple services lines - Source Testing, Fugitive Emissions Monitoring, Laboratory Testing & Analysis, Environmental Consulting, EH&S Compliance, and Assessment & Remediation.
Manager, QA Eng General Dynamics Ordnance and Tactical Systems IncManager, QA EngSt Petersburg, FLDevelops and implements methods and procedures for process control, process improvement, testing and inspection to ensure that the products are free of flaws and function as designed | Designs and installs sophisticated testing equipment and performs product testing and analysis to maintain quality levels and minimize defects and failure rates | Analyzes reports and defective products to determine trends and recommend corrective actions | Collaborates with supplier representatives on quality problems, ensures that effective corrective actions are implemented and contributes to supplier quality improvement programs. Integrity is paramount, innovation fuels our passion, customer satisfaction is at the core of our mission, and collaboration is key to our success - fostering a culture of teamwork and mutual respect among employees, partners, and stakeholders.
Sr Manager, QA Eng General Dynamics Ordnance and Tactical Systems IncSr Manager, QA EngSt Petersburg, FLDevelops and implements methods and procedures for process control, process improvement, testing and inspection to ensure that the products are free of flaws and function as designed | Designs and installs sophisticated testing equipment and performs product testing and analysis to maintain quality levels and minimize defects and failure rates | Analyzes reports and defective products to determine trends and recommend corrective actions | Collaborates with supplier representatives on quality problems, ensures that effective corrective actions are implemented and contributes to supplier quality improvement programs. Integrity is paramount, innovation fuels our passion, customer satisfaction is at the core of our mission, and collaboration is key to our success - fostering a culture of teamwork and mutual respect among employees, partners, and stakeholders.
Quality Assurance Manager / Auditor CAE IncQuality Assurance Manager / AuditorTampa, FLResponsibilities include establishing and maintaining an organizational structure that ensures effective technical and administrative execution of contract requirements to include AS9100 compliance. Manages the quality assurance plan to include scheduling of internal and external audits, maintenance of the tracking database, follow up on deficiencies, and reporting.
Contact Center Quality Assurance Manager MCI CareersContact Center Quality Assurance ManagerTampa, FloridaMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Manager Clinical Program Quality - BMT Cell Therapy The Tampa General Hospital Foundation IncManager Clinical Program Quality - BMT Cell TherapyTampa, FLManages Cellular Therapies (Bone Marrow Transplant and CAR T-cell) and Cancer Center data collection and prepares reports using established protocols, related to outcomes to internal and external agencies, including to international registries. Essential Functions: Manages the Center for International Blood and Marrow Transplant Research (CIBMTR) and National Marrow Donor Program (NMDP) data registries, and updates in real time.
QRM - Quality Analytics and Enablement Manager - C_MAT Deloitte Touche Tohmatsu LtdQRM - Quality Analytics and Enablement Manager - C_MATTampa, FL$116,200–$229,100 / yearOur purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Sr. Manager - Quality Management Baker Tilly Advisory Group, LPSr. Manager - Quality ManagementTampa, FloridaBaker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston.
Quality Analyst Manager Slide Insurance Holdings, Inc.Quality Analyst ManagerTampa, FLHigh School diploma or GED required; Bachelor's degree in computer science, information technology, software engineering, business, insurance, or a related field preferred. Partner with Product, Engineering, Project Management, and business teams on testing scope, acceptance criteria, and release planning.
Manager, Quality Assurance – Agency Operations AmeriLifeManager, Quality Assurance – Agency OperationsClearwater, FloridaLead the QA audit program across Agency Operations processes, including agent contracting, licensing, onboarding, commissions, business process activities, service interactions, and distribution operations; oversee real-time and retrospective audits to validate accuracy, documentation, SOP adherence, service quality, and risk-based scoring consistency. Analyze documentation, operational activities, QA results, scorecards, SLA performance, and process trends to identify deviations, defects, non-compliance issues, process needs, training opportunities, root causes, and performance gaps that could impact processing efficiency, quality, compliance, or agent/marketer satisfaction.