72 Results for

Customer Care Specialist Jobs in Richmond, VA

Jobs

Richmond, VA11 days ago

$14–$14 Per Hour

Probe to uncover customer needs and interests, help customers navigate through our portfolio of Energy Conservation programs to understand which may be most beneficial. After 90 days of working on-site, the individual may be eligible to work a hybrid schedule consisting of 3 days on-site and up to 2 days remote.

New!

Richmond, VA3 days ago

$2,164.10–$2,418.70

Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.

New!

ASHLAND, VA2 days ago

Join Healthcare Services Group (HCSG) as a Housekeeper, where you will play a vital role in maintaining a clean and safe environment in a long-term care facility. Perform daily housekeeping tasks, including cleaning resident rooms, bathrooms, common areas, and offices.

Richmond, VA11 days ago

$17–$24.26

Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders. Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software.

Richmond, VA30+ days ago

We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

Richmond, VA30+ days ago

We work in a fun, collaborative and entrepreneurial environment and are looking for a proactive, accountable leader focused on continuous learning and growth to push themselves and our team forward. This role will be key in developing a top-notch reputation for our growing brand - one that is known for excellence, speed, empathy, proactivity and positivity.

New!

Richmond, VA1 day ago

As aPatient Care Specialistwith Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. 3 years' Customer Service experience required. 1 yearexperience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third-Party Payers required.

Ashland, VA30+ days ago

$40,000–$50,000 Per Year

If you are currently an employee of Herc Rentals, please apply using this link: _Herc Employee Career Portal (https://performancemanager4.successfactors.com/sf/careers/jobsearch?bplte_company=hercrental&_s.crb=1vzawZHP23EM4ncylkxJuws98oCREXt5QR31bzyGQAI%253d)_. Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

Glen Allen, VA30+ days ago

Citizens Home Mortgage is an end-to-end business line dedicated to delivering a differentiated customer experience and earning the trust of our customers by serving as their trusted advisor and guiding them through the mortgage process. We are committed to offering comprehensive and competitive benefits, encouraging our colleagues to develop and grow their careers, and providing a fiscally sound and stable work environment while delivering to our customers.

Richmond, VA22 days ago

$21–$24 Per Hour

River City Personnelis a locally owned and operated woman owned and SWAM certified business, headquartered in Richmond, Virginia. handling inquiries, data entry, resolving issues, and ensuring customer satisfaction at our Richmond, VA location.

Richmond, VA30+ days ago

$15.75–$18.50 Per Hour

Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Ruther Glen, Virginia13 days ago

$18–$24 Per Hour

Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate.

Richmond, VA26 days ago

$21–$24 Per Hour

This role is responsible for managing customer inquiries, processing orders, and ensuring a seamless customer experience from initial request through delivery. Graham Personnel Services is seeking a detail-oriented and customer-focused Customer Service Specialist to join our growing client in Richmond, VA.

Richmond, VA7 days ago

As a Customer Service Representative with American Pest, your goal is to be a friendly, helpful, knowledgeable, and professional point of contact for our customers and ensure their needs are met in a manner that reflects positively on the company. A business will live and die based on how well it treats its customers, so this fast-paced, high-volume, inbound call center is an incredibly important component of the continued success of American Pest.

Richmond, VA21 days ago

By interacting with SwimRVA-North families, you’ll build lasting relationships that foster a collaborative atmosphere, making every day feel like a pool party while ensuring everyone enjoys the best summer ever! You will receive great benefits such as Flexible Schedules, Free Family Summer membership (employee household), 25% off program fees for your family (yourself and your dependents), and and Free SwimRVA Hammerheads (adult swimming) membership.

New!

Ashland, VA4 days ago

Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military.

Richmond, VA16 days ago

$18–$22 Per Hour

If you're a customer-focused professional who enjoys being the friendly voice customers rely on and wants to grow with a company that truly values its people, Bradley Mechanical is the place for you. Bradley Mechanical is seeking a friendly, detail-oriented Customer Service Representative (CSR) who thrives in a fast-paced, customer-focused environment.

Virginia30+ days ago

Remote

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

Richmond, VA30+ days ago

Case Management & Data Integrity: Create, update, and maintain meticulous customer records and detailed documentation of all inquiries and resolutions within the CRM/ticketing system. Key Responsibilities: Front-line Resolution: Serve as the primary point of contact, managing high-volume inbound calls and emails to provide timely and professional service.

Richmond, VA10 days ago

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

New!

Glen Allen, VA1 day ago

Prepare escrow disbursements to meet lender deadlines, including creating escrow reports, following up on missing invoices, and communicating updates to lenders. We appreciate and understand the unique challenges of properly insuring and tracking insurance for community banks, auto finance companies and other local or regional lenders or investors.

RICHMOND, VA13 days ago

The Customer Support Specialist provides exceptional support to patients, caregivers, and healthcare partners by assisting with telehealth device setup, troubleshooting technical issues, and responding to service-related inquiries. Powered by a robust repository of proprietary patient data and advanced machine learning models, our platform analyzes patient information in real time to optimize clinical workflows, identify risk earlier, and support more proactive care.

Richmond, VA30+ days ago

In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._. _Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.

New!

Richmond, Virginia4 days ago

This is an excellent opportunity for individuals who are eager to start a professional career, develop strong communication skills, and grow within a supportive, fast-paced environment. You will assist with inquiries, resolve concerns, and ensure a positive customer experience while representing the organization with professionalism and care.

New!

Richmond, VA6 days ago

The ideal candidate is highly organized, confident on the phone, and enjoys helping clients and partners feel supported from start to finish. Burgess Inspections is growing, and we're looking for a motivated, detail-oriented professional to join our team as a Growth-Focused Scheduler & Customer Service Representative.

Glen Allen, VA10 days ago

$20–$22 Per Hour

Must possess outstanding communication and interpersonal skills with ability to communicate professionally and effectively with other staff members, patients and physicians. As a Medical Assistant, you will be responsible for welcoming patients, assisting medical staff, and delivering safe, compassionate care in accordance with all external and internal guidelines and regulations.

Richmond, Virginia30+ days ago

In this role, you will be responsible for managing outside sales leads, providing customers with information about Nuckols Plumbing, Heating, & Cooling, presenting them with information on various HVAC products, and following up with customers to ensure they are well-informed to make informed decisions about their comfort needs. At Nuckols Plumbing, Heating & Cooling, we provide Residential HVAC Service and Residential HVAC New Construction throughout the Greater Richmond area.

New!

Richmond, VA5 days ago

$16–$22 Per Hour

This role requires a self-starter who can work autonomously, manage their time effectively, and prioritize a broad set of responsibilities. • Strong customer service skills with a passion for helping others and resolving issues.

Richmond, VA11 days ago

Remote

$69,887–$98,776

About the Role ADF Medical is looking for friendly, reliable, and communicative Remote Customer Service Representatives to join our growing team. Remote Customer Service Representative — ADF MedicalRemote | Full-time or Part-time | Entry-Level Welcome | Immediate Hire.

Richmond, VA30+ days ago

Remote

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. The CSR will handle a high volume of inbound calls, demonstrate excellent communication skills, and deliver a positive customer experience while adhering to company policies and compliance requirements.

New!

Richmond, VAToday

Full-time

This is an excellent opportunity for individuals looking to build a long-term career in customer service, client relations, and business support within a fast-growing, performance-driven organization. As a Customer Service Representative, you will be responsible for supporting day-to-day customer interactions and ensuring a positive service experience.

Richmond, VA25 days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

Richmond, VA25 days ago

Remote

Full-time

Richmond, VA30+ days ago

$26.93–$40.98 Per Hour

This role plays a key part in CMS Stars initiatives, including but not limited to medication adherence, MTM (Medication Therapy Management), SUPD (Statin Use in Persons with Diabetes), and other targeted projects aimed at improving CMS Star Ratings. + Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.

Glen Allen, VA30+ days ago

In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.

Henrico, VA30+ days ago

Ensure all supporting documents are accurate, available and applicable to the customer order/shipment, provide supporting documents to customers where applicable. Responsibilities include coordinating with freight carriers, managing and preparing freight bills, and contact with customers about upcoming deliveries.

Richmond, Virginia30+ days ago

The primary responsibility of this position is to facilitate the highest level of customer satisfaction including order taking, dispatching, scheduling of drivers and deliveries, delivery efficiency and inter-department communication. Overview: Titan America, LLC, is a leading environmentally and socially progressive heavy building materials company located in the eastern United States.

Richmond, VA30+ days ago

The ideal candidate will bring prior experience in collections or customer service, with a strong working knowledge of the ICE/Black Knight Servicing System and Microsoft Excel. Conduct follow-up outbound calls to collect trial payments and obtain necessary verbal or written attestations.

Colonial Heights, VA30+ days ago

In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance.

Richmond, VA11 days ago

The role requires working closely with providers, but also involves working with an ecosystem of healthcare professionals including provider office personnel, Medical Staff Office, Provider Relations, Clinical Services, facility leaders, and others. Using a balanced combination of customer service, project management, sales, leadership, training, and technology skills, this role serves as the primary training and support resource for providers in the healthcare setting.

Richmond, VA30+ days ago

The Specialist will use specialized educational experience and training combined with independent judgment to ensure quality in all areas of the Fitness Center amenities, including but not limited to the fitness center, group fitness studio, aquatic center, exercise program design, fitness testing, customer service, group exercise on land and in the water, and other Fitness Center departmental initiatives. Teaches group exercise classes both on land and in water; provides a range of acceptable activities to meet various fitness levels of class participants; adheres to appropriate safety guidelines while keeping classes inviting, challenging, and well-attended.

Richmond, Virginia18 days ago

$14–$16 Per Hour

We’re looking for friendly, high-energy Sales Associates who love creating amazing experiences for every client. DBF is not involved in, and is not responsible for, employment and personnel matters and decisions made by any Drybar® franchise owner.

Richmond, VA30+ days ago

Remote

Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. You will interact regularly with Management and keep them informed of any concerns or issues regarding quality, connectivity, client concerns etc., that may inhibit Sharecare HDS performance or service expectations for customers. .  .

New!

Ridge, VA2 days ago

Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Problem-solves to provide best patient experience even in the presence of barriers, Complete outbound calls such as appointment reminders, missed appointment recovery calls and schedule patient accordingly.

North Chesterfield, Virginia30+ days ago

With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.

Richmond, VA7 days ago

In this role you will provide exceptional customer service to our Commercial and Personal Lines clients, addressing all of their insurance-related questions, concerns, and requests. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience while ensuring their clients have the coverage they need.

MIDLOTHIAN, VA30+ days ago

$20–$22 Per Hour

Join a growing State Farm independent agent office as a Licensed Customer Service Representative (Insurance CSR). Licensed Customer Service Representative – Insurance CSR – State Farm Agent Team Member.

Richmond, VA11 days ago

Evaluate complex transportation variables—including pricing, timing, volume, and equipment availability—to execute client-specific shipping requirements under management guidance. Conduct comprehensive research into airline schedules, line-haul options, and geographic service areas to design the most economical and time-sensitive routing.

Richmond, VA30+ days ago

$30.55–$48.12 Per Hour

Demonstrated experience managing projects, prioritizing work in a fast-paced business environment, communicating effectively (verbal and written), providing high levels of customer service and working on a team. We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Richmond, VA30+ days ago

Remote

This role requires a balance of indirect sourcing experience, management of large data sets, business acumen, and the ability to understand business problems, situations and opportunities where data analytics and reporting can be utilized to improve sourcing decision making and operational results. Participate with JLL client Retail Operations and Sourcing teams to drive immediate and sustained benefits to the client, Provide management detailed instructions and continuous follow-up to support the Operations of the Account.

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Customer Care Specialist Jobs in Richmond, VA

Jobs

Call Center SpecialistNesco Resource

Travel Nurse RN - Neonatal Intensive Care Unit - $2,164 to $2,419 per week in Richmond, VAPrime Time Healthcare

Cleaning SpecialistHealthcare Services Group, Inc.

Medical AssistantChenMed

Customer Service SpecialistEssilor Luxottica

Customer Experience Specialist - RichmondFaye

Patient Care SpecialistSentara Health

Floor Care SpecialistHerc Rentals

Home Mortgage Customer Service Response SpecialistCitizens

Customer Service SpecialistRiver City Personnel

Representative, Customer Service - New Patient CareCardinal Health

Customer Service SpecialistOrkin

Customer Service SpecialistGraham Personnel Services

Customer Service Representative - Call CenterAmerican Pest

Customer Service RepresentativeSwimRVA

Customer Service RepresentativeArrow Exterminators

Customer Service RepresentativeBradley Mechanical

Remote Customer Service RepresentativeMCI Military Recruitment

Customer Service Representative / Data EntryASCENDING

Customer Service RepresentativeU-Haul

Customer Service RepresentativeSteamboat Group

Support SpecialistAdvanced Monitored Caregiving Inc.

Associate Customer Service RepresentativeHighmark Health

Entry-Level Customer Service RepresentativeGEM

Growth Focused Scheduler & Customer Service RepresentativeBurgess Inspections Inc.

Medical Assistant/Clinical Service Specialist, Part Time- Glen Allen& Midlothian, VAVivo Infusion

HVAC Comfort SpecialistNuckols Plumbing Heating & Cooling

Customer Service Representative - RichmondUrbanex Pest Control

Remote Customer Service RepresentativeADF Medical Services Inc.

Remote Customer Service RepresentativePearl Interactive Network

Customer Service Representative - Entry-Level | Immediate StartG.E.M. Co

Spanish Bilingual Limited Service Customer Service RepresentativeMaximus

Limited Service Customer Service Representative (Remote - VA)Maximus

Pharmacy Government Stars SpecialistIntermountain Health

Retail Support SpecialistDSI Systems

Logistics and Customer Service RepresentativeDominion Fiber Technologies

Customer Service Representative II - ChesterfieldTitan America

Customer Service RepresentativeASCENDING

Loan Sales SpecialistOneMain Financial

Provider Solutions SpecialistHCA Healthcare

Health Fitness Specialist - Richmond, VAThe National Institute for Fitness and Sport (NIFS)

Salon Receptionist / Customer Service RepresentativeDrybar Shops

Lead ROI Medical Records Specialist - RemoteSharecare

Office SpecialistHCA Healthcare

Medical Equipment Customer Service RepresentativeRotech Healthcare Inc.

Insurance - Bilingual Licensed Customer Service RepresentativeSweeney Insurance Agency

Licensed Insurance Customer ServiceKeith Phillips - State Farm Agency

Call Center Customer Support RepresentativesSparks Group

Strategic Sourcing Specialist-IIntermountain Health

Specialist, Strategic SourcingJones Lang LaSalle Incorporated

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