NewBilingual Customer Service Specialist (Spanish) Sherwin-WilliamsBilingual Customer Service Specialist (Spanish)Long Beach, CAThe Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public. This is a FULL-TIME position. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Deskside Support Specialist Reed Smith USDeskside Support SpecialistLos Angeles, Los Angeles$33.25–$39.66Full timeul>Provide deskside support for various applications, including Microsoft Office Suite, Windows, iManage Worksite, Elite 3E, Internet, Intranet, voicemail/Unified Messaging, email, and proprietary applications. Provide deskside support for various hardware, including desktops, laptops, monitors, printers, telephones, smartphones, dictation devices, and other peripherals.
NewGrievance and Appeals Nurse Specialist (LVN or RN} Kinetic Personnel GroupGrievance and Appeals Nurse Specialist (LVN or RN}Orange, CA$43–$65 / hourTemporaryli>Utilize computer and appropriate software (e.g., Microsoft Office: Excel, Outlook, PowerPoint, Word) and job-specific applications/systems to produce correspondence, charts, spreadsheets and/or other information applicable to the position assignment. A permanent position does include excellent CalPERS pension, 401a (4% contribution) and excellent government benefits and Holiday/PTO schedule.
NewClaim Specialist - Property Field Inspection State Farm Mutual Automobile Insurance CompanyClaim Specialist - Property Field InspectionSanta Monica, CA$64,965.62–$111,595 / yearQualifications Competitive candidates must demonstrate: Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claims Strong knowledge of property insurance policies, coverage and claim handling practices Knowledge of both residential and commercial building construction Familiarity with local regulations and compliance requirements in your assigned territory Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders Proven effective communication skills to handle difficult/emotional conversations with a customer-minded focus Proven ability to assess damages, estimate repair costs, and negotiate settlements Detail-oriented with strong organizational and analytical skills Proficient in using claims management software and other relevant tools Physical agility to allow for: frequent lifting, carrying and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces May be required to complete Rope and Harness Safety Training. A valid driver's license is required Preferred: Bachelor's Degree in a related field or equivalent work experience Experience in handling complex or high-value claims Construction background Water mitigation inspection experience Xactimate, XactContents Additional Details: Employees must successfully complete all required training, including applicable licensing exam(s), Motor Vehicle Record (MVR) checks, and background checks required of various state(s).
NewRegional Sr Integrated Marketing Specialist Lennar HomesRegional Sr Integrated Marketing SpecialistIrvine, CA$67,400–$84,300 / yearFull timep/>Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn<https://www.linkedin.com/company/lennar/> for the latest job opportunities. marketing leaders, sales executives, corporate digital marketing functions and local division field teams, ensuring divisional sales goals are met with alignment across digital advertising, content, events, field.
Customer Care Specialist Ultimate Staffing ServicesCustomer Care SpecialistCerritos, California$20–$20 / hourThis role requires a proactive and detail-oriented individual with strong problem-solving skills and the ability to manage customer interactions with professionalism and efficiency. Provide outstanding customer service via phone, email, and in-person interactions, ensuring a positive and consistent customer experience.
Customer Care Specialist BrightonCustomer Care SpecialistCity of Industry, California$22–$24 / hourYou'll connect with customers that shop in our Brighton Collectible stores, our e-commerce site and who shop with our specialty retail customers that are independently owned. Digital Experience: You're comfortable with digital tools, such as Zendesk and Shopify and the fast-paced world of online customer service.
Technical Customer Care Specialist I Motor Vehicle Software CorporationTechnical Customer Care Specialist ICA$19–$24 / hourVitu has offices in California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia. The Technical Customer Care Specialist will also be responsible for routine customer questions relating to product usage within Vitu Incs, as well as technical support issues relating to the suite of products.
NewTechnical Customer Care Specialist II (Remote) Motor Vehicle Software CorporationTechnical Customer Care Specialist II (Remote)CARemote$20–$26 / hourli>Researches and troubleshoots customer requests, analyzes needs and: Determines problem source (i.e.,hardware, software, user access), Resolves issues where possible, Refers difficult and complex issues to internal technical experts, and/or. Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia.
Customer Care Specialist II (Remote) Motor Vehicle Software CorporationCustomer Care Specialist II (Remote)CARemote$18–$23 / hourDetermines problem source (i.e., hardware, software, user access), Resolves issues where possible, Refers difficult and complex issues to internal technical experts and/or, Refers issues to management, Documents issues for future reference, internally and externally. Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia.
Customer Care Specialist - Call Center Servpro Industries LLCCustomer Care Specialist - Call CenterCARemoteli>Must reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.
Customer Care Specialist Marriott International IncCustomer Care SpecialistAnaheim, CADevelop and maintain positive working relationships with STARS and department leaders, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Prepare letters, memos, and other documents using a computer, mail, fax machine, including proofreading and editing written information to verify accuracy and completeness.
Senior Customer Care Training Specialist Lead, PSA Collectors Holdings, Inc.Senior Customer Care Training Specialist Lead, PSASanta Ana, CAli>Improve policies, procedures, and processes through the identification of opportunities for improvement from defined issues considering current procedures; recommend and implement optimal solutions; measure observed improvements, draft documents and reports within PSA Customer Care. As a Senior Customer Care Training Specialist Lead, you will work with people from various departments within Collectors; from Operations to Customer Care, assist the Customer Care team members that may need training or retraining.
Customer Care Specialist I Motor Vehicle Software CorporationCustomer Care Specialist IAgoura Hills, CA$19–$24 / hourVitu has offices in California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles.
Fin Care Specialist I (Customer Service) Cedars-Sinai Medical CenterFin Care Specialist I (Customer Service)Los Angeles, CAUnder general supervision and following established practices, policies, and guidelines, provides patient relations support to Patient Financial Services, performing duties which include identifying, analyzing, resolving and responding to customer inquiries, concerns and issues, and following up on accounts to ensure payment and resolution. You will work independently and have strong customer service skills and work well with patients, deescalate issues quickly, able to talk, think and access the system to achieve maximum customer satisfaction.
Hybrid Customer Service Specialist I, White Label Carrington Mortgage Services, LLCHybrid Customer Service Specialist I, White LabelOrange, CAp>The Customer Service Specialist I (White Label) will be responsible for providing excellent customer service by answering a large volume of incoming calls and third party inquiries regarding existing real estate mortgage loans primarily handling inbound calls and outbound calls to borrowers due for current month. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience.
Hybrid Customer Service Specialist, I Carrington Mortgage Services, LLCHybrid Customer Service Specialist, IOrange, CAThe Customer Service Specialist I will be responsible for providing excellent customer service by answering a large volume of incoming calls and third-party inquiries regarding existing real estate mortgage loans primarily handling inbound calls and outbound calls to borrowers due for current month. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience.
Customer Service Specialist United Surgical Partners International IncCustomer Service SpecialistCAp>The remote Customer Service Specialist will be responsible for receiving and triaging all incoming patient and insurance calls, initiating outbound calls, and addressing questions and concerns regarding patient accounts through other platforms, as needed. This position requires strong interpersonal skills to regularly interact professionally, promptly, and courteously with patients, internal teams, and surgery centers, while responding to their inquiries/requests.
Remote Customer Service Specialist ForgeFitRemote Customer Service SpecialistLos Angeles, CaliforniaRemoteWhether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond.
Customer Service Specialist (Bilingual Russian/English Highly Preferred) Child Care Resource CenterCustomer Service Specialist (Bilingual Russian/English Highly Preferred)Chatsworth, CAWe provide child development and early education, workforce development opportunities, child care financial assistance, Head Start preschool and Early Head Start services and more for close to 50,000 parents, children, and child care providers each month in Northern Los Angeles County, including Antelope Valley, and the entirety of San Bernardino County, including an office in Victorville, serving a total geographic area of 22,500 square miles. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Optician / Customer Service Specialist *Excellent Benefits! Cinter CareerOptician / Customer Service Specialist *Excellent Benefits!Arcadia, CaliforniaUtilize computer systems for word processing, document management, email, and specialized software for bookkeeping, billing, timekeeping, HR, and other exam-related tasks. Guide customers in selecting eyewear to meet their visual needs, lifestyle, and preferences, providing fitting and adjustments for optimal comfort.
Customer Education Specialist GivebutterCustomer Education SpecialistLos Angeles, CAReporting to the Senior Customer Education Manager, this role collaborates cross-functionally with Marketing, Customer Success, Sales, and Product to design and deliver scalable, high-impact live learning experiences that drive activation, product adoption, and long-term customer success. Nonprofits use Givebutter to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts-all in one place.
Regional Customer Support Specialist Natera IncRegional Customer Support SpecialistCAPOSITION SUMMARY: The Regional Customer Support Specialist, known internally as a Territory Manager, supports Natera's division and provides world class service to customers consisting of medical professionals, patients and cross functional internal and external teams. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other.
NewSenior Manager, Customer Care Q CELLS USASenior Manager, Customer CareIrvine, CAMobility Standing 20% of time Sitting 70% of time Walking 10% of time Strength Pulling up to 10 Pounds Pushing up to 10 Pounds Carrying up to 10 Pounds Lifting up to 10 Pounds Dexterity (F = Frequently, O = Occasionally, N = Never) Typing F Handling F Reaching F Agility (F = Frequently, O = Occasionally, N = Never) Turning F Twisting F Bending O Crouching O Balancing N Climbing N Crawling N Kneeling N . Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services.
NewCustomer Specialist 1 Leadstack IncCustomer Specialist 1Services - See below for details, CADay-to-Day Responsibilities/Workload: The Contingent Worker will support the Arrearage Management Program (AMP) within Credit and Payment Services by processing customer accounts, reviewing eligibility, resolving exceptions, supporting customer outreach, and helping maintain operational throughput for a complex, compliance-driven program. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we’re proud to partner with some of the most admired Fortune 500 brands in the world.
Customer Solution Center Appeals and Grievance Training Specialist Macpower Digital Assets Edge Private LimitedCustomer Solution Center Appeals and Grievance Training SpecialistLos Angeles, CA$77,265–$100,445 / yearThis position is responsible for providing ongoing training on the core processing system, A&G processing procedures, training regulatory changes which will affect established procedures, working with the quality team on quality and performance guidelines, creating and maintaining departmental policy and procedures. Responsible for performing training needs assessments with the department management and will leads the design and delivery of curriculum and learning materials to ensure the success of new and current staff.
Operational Care Specialist- Torrance, CA Kuehne + Nagel International AGOperational Care Specialist- Torrance, CATorrance, CA$24–$26 / hourThe Operational Care Specialist is part of a team (Operational Care Centers) responsible for coordinating transport activities by executing the necessary bookings with our partners and gateways, generating the required documentation, and monitoring each shipment, including deviation handling. As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers'' promises.
Air Logistics Operational Care Specialist Kuehne + Nagel International AGAir Logistics Operational Care SpecialistTorrance, CA$24–$26 / hourThe Operational Care Specialist is part of a team (Operational Care Centers) responsible for coordinating transport activities by executing the necessary bookings with our partners and gateways, generating the required documentation, and monitoring each shipment, including deviation handling. As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers'' promises.
Customer Solution Center Compliance/Audit Readiness Specialist Macpower Digital Assets Edge Private LimitedCustomer Solution Center Compliance/Audit Readiness SpecialistLos Angeles, CA$88,854–$115,509 / yearli style="text-align:justify"> This position will be responsible for the regulatory obligations for each line of business and their governing bodies; California Department of Health Care Services (DHCS), Department of Public Social Services (DPSS), Centers for Medicare and Medicaid Services(CMS), CalHers, and National Committee for Quality Assurance (NCQA) along with review and analysis of regulatory requirements for all product lines The position will take lead in all of the audit situations and be prepared to present and report full findings and ensure action plans are created, executed, and verified through reconciliation of end to end on all regulatory functions. Duties: Audit readiness: Performs audit procedures for Customer Solution Center departments to ensure readiness; including identifying and defining issues, developing criteria, reviewing and analyzing evidence, and documenting business unit processes and procedures.
Seasonal Customer Experience Specialist, Gallery Tesla IncSeasonal Customer Experience Specialist, GalleryCerritos, CA$18.24–$27.36 / hourAs the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world's transition to sustainable energy to life. Inspire and educate guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations aligned with their interests.
Seasonal Customer Experience Specialist Tesla IncSeasonal Customer Experience SpecialistCosta Mesa, CA$18.24–$27.36 / hourAs the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world's transition to sustainable energy to life. Inspire and educate guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations aligned with their interests.
Customer Experience Journey Specialist KanduCustomer Experience Journey SpecialistVan Nuys, CaliforniaRemotediv class="col col-xs-7 description" id="job-description">Kandu, Inc. is pioneering an integrated approach to stroke recovery by combining FDA-cleared brain-computer interface technology with personalized telehealth services. Kandu Health, Inc. considers factors such as scope and responsibilities of the position, candidate’s work experience, education/training, key skills and internal parity, as well as location, market and business considerations when extending an offer.
Candidate Care Specialist - MDT/PST CBRE Group IncCandidate Care Specialist - MDT/PSTCAPerforming various checks across platforms to ensure data supports various requests, to mitigate risks of erroneous requests (e.g., request to cancel a req, but req has an active offer; request to build a req, but the staffing numbers do not support). Check the Candidate Care Tracker (CCT) daily to fill in missing information (i.e., hiring manager email; client employment history; and attached candidate flyers); make updates to candidate statuses; and clean-up data (e.g., typos and duplicate entries) as needed.
Member Liaison Specialist (Customer Service) CalOptimaMember Liaison Specialist (Customer Service)Orange, CA$49,754–$69,655 / yearWe are hoping you will join us as a Member Liaison Specialist (Customer Service) and help shape the future of healthcare where youll be an integral part of our CS - Member Liaison team, helping to strive for excellence while we serve our member health with dignity, respecting the value and needs of each of our members through collaboration with our providers, community partners and local stakeholders. Communicates with community-based organizations, health networks, providers and vendors on behalf of members to resolve disputes, helps coordinate access to care and investigates issues preventing members from receiving medical benefits and services.
Remote Customer Experience Specialist Alignment Healthcare IncRemote Customer Experience SpecialistCARemote$41,600–$57,600 / yearli>Assist members with provider network and claim/reimbursement inquiries, benefit questions related to transportation, food, dental and other support services and needs, proactively identifying solutions and next steps. The Fully Remote Customer Experience Specialist plays a critical role in delivering compassionate, seamless service to our valued members - primarily older adults and individuals with disabilities.
Remote Vietnamese Bilingual Customer Experience Specialist Alignment Healthcare IncRemote Vietnamese Bilingual Customer Experience SpecialistCARemote$41,600–$57,600 / yearli>Assist members with provider network and claim/reimbursement inquiries, benefit questions related to transportation, food, dental and other support services and needs, proactively identifying solutions and next steps. The Fully Remote Customer Experience Specialist plays a critical role in delivering compassionate, seamless service to our valued members - primarily older adults and individuals with disabilities.
Customer Support Specialist - RL Antech Diagnostics IncCustomer Support Specialist - RLCA$21–$25 / hourOur products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.
Customer Success Specialist The Cooper Companies IncCustomer Success SpecialistLos Angeles, CAul>Performs as a liaison between DEB USA Medical Review Team and partner clinics to determine eligibility of applicant Refund Plans (Assured Refund and Multi Egg Lot Refund Plan) and acts as a liaison between DEB USA Refund Plans Team and Family Building Consults regarding clients enrolled in Refund Plans. Performs as a liaison between DEB USA Medical Review Team and partner clinics to determine eligibility of applicant Refund Plans (Assured Refund and Multi Egg Lot Refund Plan) and acts as a liaison between DEB USA Refund Plans Team and Family Building Consults regarding clients enrolled in Refund Plans.
Multi-Location Customer Service Specialist Sherwin-Williams CoMulti-Location Customer Service SpecialistCosta Mesa, CAThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.
Customer Support Specialist (HYBRID) InBodyCustomer Support Specialist (HYBRID)Cerritos, CaliforniaFrom class-leading body composition analyzers to user-friendly automated blood pressure monitors, our goal is to equip health and wellness professionals with the tools they need to help clients and communities improve their well-being. If you enjoy helping others, take ownership of solving problems, and are passionate about creating outstanding customer experiences while working with innovative technology, this is the perfect position for you!
Insurance Customer Relations Specialist - REMOTE AIS Insurance SpecialistsInsurance Customer Relations Specialist - REMOTECaliforniaRemote$54,586–$61,637 / yearp>Learn more about us here: https://www.aisinsurance.com/jobs. Ability to navigate and toggle between multiple systems, simultaneously, including computerized data entry system, other relevant quoting and insurance applications, and communication platforms .
Customer Experience Specialist Last Brand IncCustomer Experience SpecialistCAYou will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike. We are creating an entirely new category and customer experience - one that democratizes luxury and provides high quality products at radically low prices.
Customer Experience Journey Specialist Kandu, Inc.Customer Experience Journey SpecialistVan Nuys, CARemoteFull timep style="line-height:1.38;margin-top:4px;margin-bottom:4px">Kandu, Inc. is pioneering an integrated approach to stroke recovery by combining FDA-cleared brain-computer interface technology with personalized telehealth services. Kandu Health, Inc. considers factors such as scope and responsibilities of the position, candidate’s work experience, education/training, key skills and internal parity, as well as location, market and business considerations when extending an offer.
Customer Project Specialist GraybarCustomer Project SpecialistAnaheim, Californiap style="text-align:inherit"/>That’s what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company. Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!.
Animal Care Specialist Petco Animal Supplies, Inc.Animal Care SpecialistLos Angeles, CAWe are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. About Petco: We're proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years - from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it.
Care Coordinator Specialist Enlyte Group LLCCare Coordinator SpecialistCARemote$20.50–$28.75 / hourWhether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services, you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. The Care Coordination Specialist works under RN supervision to provide coordinated care services for injured workers with low to moderate complexity claims.
Customer Success Operations Specialist Rain Technologies IncCustomer Success Operations SpecialistCA$60,000–$70,000 / yearul>2+ years of experience in B2B SMB or scaled in customer success, account management, or sales with a history of driving revenue through retention and expansion of existing customers. Compensation: $60,000-$70,000 Base | $70,000 - $85,000 OTE - Note this is a range and we take in a variety of factors when determining total compensation for the position.
Customer Service Specialist- Chino or Los Angeles, CA California Bank & TrustCustomer Service Specialist- Chino or Los Angeles, CALos Angeles, CA$29–$33 / hourp>As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 80 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for "Best Bank" and "Best Commercial Bank" from the readers of San Diego Union-Tribune and Orange County Register.
Customer Support Specialist - Remote Kforce Inc.Customer Support Specialist - RemoteLos Angeles, CARemote$26–$33Summary: The Customer Support Specialist's primary function is to learn the specialty level appeals and grievances work supporting the higher level position in this class series to ensure positive outcomes for members. A team player with excellent communication and presentation skills, able to work effectively with various internal departments/service areas, plan partners, participating provider groups and other external agencies.
Sr. Claims Specialist, Medical Malpractice | Long Term Care | California Sedgwick Claims Management Services, Inc.Sr. Claims Specialist, Medical Malpractice | Long Term Care | CaliforniaCA$100,000–$120,000 / yearIdeal candidates demonstrate strong analytical and negotiation skills, exercise sound judgment, and are committed to delivering timely, cost-effective claim resolutions while maintaining a high level of customer service. ESSENTIAL RESPONSIBLITIES MAY INCLUDE: Analyzes and processes complex or technically difficult medical malpractice claims by investigating and gathering information to determine the exposure on the claim; manages claims through well-developed action plans to an appropriate and timely resolution.