40 Results for

Customer Care Specialist Jobs in Grand Rapids, MI

Jobs

New!

Grand Rapids, MIToday

The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 2 billion-dollar organization.  . We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list.

Grand Rapids, MI21 days ago

$20–$25 Per Hour
Full-time

With more than 30 years of continued expansion across the country, we’re looking for Ground Operations Specialists (Groundspersons) who want to work with a top-tier team and build a meaningful outdoor career. As a Tree Crew Member on our General Tree Care Team, your daily responsibilities will include: Supporting pruning, removals, cable bracing, and other tree care services.

Grandville, MI30+ days ago

Full-time

What You'll Be Doing: Connecting with Customers: You'll be the friendly voice on the phone and the helpful hand via email, assisting customers with scheduling deliveries, answering questions, and resolving any post-delivery concerns. Problem-Solving Pro: You'll use your detective skills to get to the heart of customer issues, finding creative solutions and alternatives to leave them smiling.

New!

Grand Rapids, MI6 days ago

Join the dynamic team at Community Automotive Repair in Grand Rapids as a full-time Customer Service Specialist, where you will play a vital role in enhancing our guest services and ensuring exceptional customer service. Excellent interpersonal and communication skills will also be key in delivering top-notch guest services and customer support, helping create a positive experience for every client.

Hudsonville, MI30+ days ago

$18–$25 Per Hour

For the benefit of our employees, customers, and anyone who interacts with Naturescape, we are proud to be a drug-free workplace and provide safe and healthy working conditions at all of our branches. Whether you're explaining the benefits of aeration or discussing tree care, your ability to communicate clearly and kindly ensures our clients are happy, informed, and confident in the services you provide.

Grand Rapids, MI30+ days ago

As a public transportation organization headquartered in Grand Rapids, Michigan, The Rapid provides safe, reliable, and accessible transit services throughout Grand Rapids, East Grand Rapids, Grandville, Kentwood, Walker, and Wyoming. In this customer-facing role, you will help ensure positive rider experiences by delivering accurate information, assisting with fare media sales, supporting trip planning, and responding to customer inquiries, compliments, and concerns with professionalism and care.

Wyoming, MI19 days ago

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

Kentwood, Michigan12 days ago

Grand Rapids, Michigan30+ days ago

Remote

The Customer Service Representative supports clients throughout the travel planning process by assisting with inquiries, reservations support, and general customer service needs. We are expanding our team and seeking a Customer Service Representative who enjoys helping people, solving problems, and providing excellent service in a remote environment.

New!

Grand Rapids, MI1 day ago

We are looking for a Customer Service Representative (CSR) who will engage with our customers, provide exceptional service, and ideally has some purchasing or inventory management knowledge. • Maintain a high level of professionalism with customers demonstrating excellent customer service.

New!

Grand Rapids, MI4 days ago

$35,000–$55,000 Per Year

Our Farmers Insurance Agency is searching for a driven, positive, and people-focused Customer Service Representative who wants more than just a job. Build relationships with local real estate agents, lenders, title companies, and community partners.

Grandville, MI21 days ago

$50,000–$70,000 Per Year

The Farmers Insurance Ben Smith Agency is part of one of the leading insurance organizations in the country, consistently recognized for strength, stability, and customer trust. The CSR is often the first point of contact for our clients and plays a vital role in maintaining our reputation as a customer-focused, top-tier insurance agency.

New!

Grandville, MI6 days ago

$20–$23 Per Hour

The employee may be required to use safety equipment, PPE (personal protective equipment) that may include but not be limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment. The individual in this role will be responsible for ensuring smooth clinical operations, managing patient schedules, supporting our medical staff, verifying insurance benefits, and securing necessary authorizations for treatments.

Wayland, MI30+ days ago

Full-time

In order to excel at this role, you need strong verbal and written communication, strong attention to detail and organization skills, along with the ability to build relationships, follow instructions, learn new tasks, and follow-up. You will assist customers with their banking needs, including processing transactions, managing accounts, referring to affiliates, and other general office and banking tasks.

Grand Rapids, MI25 days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

Grand Rapids, MI30+ days ago

Remote

$77,969–$116,835 Per Year

Process based, + Able to build forms and trainings in Canva, Snag-It, PowerPoint, Visio, Process Mapping, Excel for tracking and training results and resources, One-Note, SharePoint (Able to Be the Administrator), Teams Channels. + Functions as a “hands-on” supervisor, assisting in day-to-day operations and supervision of staff with adherence to the member outreach program.

Grand Rapids, MI21 days ago

A keen attention to detail is crucial for ensuring that vehicles are impeccably prepared for delivery and that all necessary paperwork is completed accurately. Strong communication and interpersonal skills will allow you to engage effectively with customers, providing them with a welcoming and informative experience.

Fruitport, MI30+ days ago

In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.

Jenison, Michigan30+ days ago

$13.75–$14.75

If you have no work experience at all or have experience as a: cook, cashier, dishwasher, server, custodian, or greeter and have a great work ethic, positive attitude, and engaging personality we would love the opportunity to talk with you! We are committed to ensuring our employees receive proper training in order to provide excellent customer service to our customers on every visit.

Kentwood, MI30+ days ago

$16–$19 Per Hour

Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay). Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional customer service.

Caledonia, Michigan12 days ago

$18.17–$20.80 Per Hour

Cedar Springs, MI21 days ago

$18–$22 Per Hour

Since opening our doors in 1984 in Cedar Springs, Michigan, Red Oak Management has grown from a small, mission-driven team into a recognized leader in affordable housing. When you work at Red Oak, you're not just joining a company, you're joining a family that values teamwork, stability, and the opportunity to make a real difference every day.

New!

Grand Rapids, MI4 days ago

$35,000–$55,000 Per Year

This role is much more than answering phones youll play a key role in protecting our customers, supporting our sales team, and creating an exceptional client experience from start to finish. Develop and strengthen referral relationships with Real Estate Agents, Mortgage Lenders, Title Companies, and other local business partners.

Stanton, MI30+ days ago

While performing the duties of this job the employee must be able to work outdoors in all climates and is regularly required to drive, sit, stand, and walk; use hands to finger, handle or feel; use vision to adjust focus to close and distant objects; be able to occasionally lift up to 50 lbs., e.g. This position is responsible for actively seeking out new customers, promoting and selling internet and telecom services, and meeting sales targets.

Kentwood, MI30+ days ago

Full-time

About Triad Service Center: Triad Service Center is a multi-state provider of parts, warranty, maintenance, and service for most makes and models of floor care equipment, and other commercial equipment. Help with Day-to-Day Operations such as reviewing and approving work orders, looking up and ordering parts and helping with customer quotes.

Grand Rapids, MI30+ days ago

Ideal candidate works patiently, professionally, and cooperatively with residents and staff to provide high quality customer service. In order to achieve success, the Peak Management team must embrace certain core principles and values: Positive People that Make it Happen!

Grand Rapids, Michigan15 days ago

This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. Possess the following: * Professional demeanor * Projection of appropriate professional image * Analytical skills * High level of organizational and detail-oriented skills * Excellent communication and customer service skills.

Grand Rapids, MI30+ days ago

$135,180–$163,801 Per Year

As this position requires the operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of “Qualified Driver,” as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver’s license in good standing issued by your state of residence; and, 3) a driving risk level deemed acceptable by the Company. Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

Grand Rapids, MI30+ days ago

Remote

$144,500–$175,100 Per Year

Grand Rapids, MI30+ days ago

Remote

$144,500–$175,100 Per Year

Marne, MI30+ days ago

Ensures all intake workflow is followed and that all documents required for treatment and billing are signed by the client at intake (i.e., consent to treat, release of information, etc.) and ensures that client medical records and intake paperwork is uploaded and documented within the client’s Electronic Medical Record (EMR) profile timely. Performs intakes with medical staff which include obtaining breathalyzers, urine screens, and going over information about treatment options, insurance, and general program information.

Holland, MI30+ days ago

Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand.

Holland, MI30+ days ago

Muskegon, MI30+ days ago

$22.34–$31.92 Per Hour

Growth opportunities, voluntary critical illness coverage, voluntary legal plan, employee assistance program, life insurance, vehicle discount programs, mobile phone discounts, and with so many benefits to working for SKF, we could not name them all! + Collects and records a variety of data on variety of company supplier documents/forms (travelers, data sheets, set up sheets, etc) in support of proper record keeping requirements.

Grand Rapids, MI12 days ago

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.

Comstock Park, MI18 days ago

Depending on the level you are in, your responsibilities can also range from efficiently processing routine financial transactions for our customers such as deposits, withdrawals, checks, and loan payments to opening bank accounts for individuals and businesses to being the "go to" banker for your customers where you ask questions and listen for cues to be able to provide banking (and possibly lending) solutions that meet their unique needs. Familiarity with or the ability to learn banking software and tools is crucial as you will efficiently process routine financial transactions like deposits and withdrawals, manage cash drawers, and ensure compliance with security protocols.

Grand Rapids, MI21 days ago

We provide services like contact center support, bookkeeping, and back-office operations to help credit unions better serve their members. In this role, you'll be the friendly voice members rely on-providing answers, resolving issues, and creating a positive experience with every interaction.

Grand Rapids, MI21 days ago

Byron Center, MI30+ days ago

BathWorks is a local West Michigan company specializing in Jacuzzi bath remodels, and we're growing fast. We're looking for motivated, competitive people who are ready to build a career in sales and earn what they're worth.

Walker, MI30+ days ago

Full-time

Home Pro of West Michigan is looking for a Call Center Representative for our Kentwood, MI market and surrounding areas to join our winning team. Earn money while making a positive impact that help homeowners improve their homes.

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Customer Care Specialist Jobs in Grand Rapids, MI

Jobs

Customer Service Representative - UniFirstUniFirst

Ground Operations Specialist -Tree CareSavATree

Customer Care Specialist (CCC - Grandville)The Highland River Group

Customer Service SpecialistCommunity Automotive Repair

Lawn Care Technician / SpecialistNaturescape

Customer Experience SpecialistThe Rapid

Customer Service RepresentativeU-Haul

Customer Service RepresentativeCommunity Choice Financial Family of Brands

Customer Service Representative – Travel AgencyRemote Careers

Customer Service RepresentativeShively Diversified Management Services

Client Experience SpecialistRyan Underhill Farmers Insurance

Customer Service RepresentativeBenjamin Smith-Farmers Insurance Agency

Clinical Service Specialist, Full Time - Grandville, MIVivo Infusion

Customer Service Representative (Teller)UNITED BANK OF MICHIGAN GROUP

Spanish Bilingual Limited Service Customer Service RepresentativeMaximus

Supervisor, Member Outreach / MCO Training Specialist (Remote)Molina Healthcare

Delivery SpecialistFox Subaru

Retail Support SpecialistDSI Systems

Customer Service Representative7-Eleven

Customer Service RepresentativeGerber Collision & Glass

Adventure Readiness Specialist - ServiceRivian

Financial Operations Assistant - Collections SpecialistRed Oak Management Co Inc

Customer Service RepresentativeRyan Underhill Farmers Insurance

Residential Sales SpecialistPoint Broadband

Parts SpecialistTriad Service Center

Resident SpecialistPeak Management

Record Review SpecialistVersiti, Inc.

Senior Therapeutic Area Specialist, NeuroscienceBristol Myers Squibb

Senior Therapeutic Area Specialist, Oncology- Grand Rapids, MIBristol Myers Squibb

Senior Therapeutic Area Specialist, Hematology- Northwest, MIBristol Myers Squibb

Admissions SpecialistSanford Careers

Retail Sales Specialist - Part-TimeSPECTRUM

Retail Sales SpecialistSPECTRUM

Inspector Assembler SpecialistSKF

Customer Experience Representative - Grand Rapids AirportEnterprise Holdings

Branch BankerMercantile Bank

Call Center RepresentativeXtend

Call Center RepresentativeCU*Answers, Inc.

Call Center Sales RepresentativeBathWorks Michigan

Call Center RepresentativeBath Planet

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