• 1+ year of account management experience
• Comfortable in a very fast-paced working environment
• Experience working with professionals, such as attorneys
• Ability to work cooperatively in cross-functional, multiple geographic location setting
• Decisiveness and sense of urgency; ability to act quickly on issues that matter
• Highly organized and able to quickly review dozens of emails and prioritize responses
• Clear, confident communicator who can succinctly explain business processes to clients whose preexisting level of understanding may vary from basic (or not at all) to sophisticated
• Solutions-oriented and committed to offering solutions when flagging an issue to the management team
• Self-starter with a high degree of personal accountability
• Commitment to service and intrinsic belief that clients are relying upon you to get their job done
• Exudes personal characteristics imperative in a client relationship specialist team member: integrity, inclusion, patience, and a positive attitude
Desired Experience
• Degree from a 4-year college or university
• 1+ years of experience in lien resolution, insurance adjusting, personal injury or mass tort law, or other related field
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ARCHER Systems is a leading technology enabled legal services company that provides pre-settlement and post-settlement administration services for single event, mass tort, and class action cases with the goal of helping claimants access their settlement proceeds more efficiently and quickly.