Greensboro, NC18 days ago
Location: High Point, NCEmployment Type: Direct HirePay: $50,000–$55,000/year DOEResponsibilities include:Assist customers with product information, order status, pricing, and general inquiriesSupport sales efforts through follow-up, relationship building, and customer communicationEnter, process, and track customer orders accuratelyCoordinate with internal departments regarding inventory, shipping, delivery, and order updatesResolve customer service concerns in a timely and professional mannerMaintain accurate customer records and order documentationProvide a high level of service to both new and existing customersQualified candidates should have:Previous sales, customer service, account support, or order processing experienceFurniture, home furnishings, design, manufacturing, or related industry experience preferredStrong communication and follow-up skillsExcellent attention to detail and organizational skillsAbility to manage multiple customer requests and prioritiesStrong computer skills and the ability to learn internal systemsProfessional phone and email communication skillsThis is a great opportunity for someone who enjoys working with customers, has a sales/service mindset, and wants to grow with a stable company in the High Point area. This position will support customers throughout the sales and service process, including answering product questions, entering and tracking orders, following up on customer needs, providing quotes or pricing information, and helping resolve any order or delivery-related issues.