2,090 Results for

Customer Care Manager Jobs in Wilmington, DE

Jobs

Philadelphia, PA20 days ago

$134,000–$201,000 Per Year
Full-time

Develop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies. Conduct one-on-one review with all Account Representatives to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Account Executive’s sales and activity performance.

New!

William Penn Annex West, PAToday

Skills: Excellent clinical case conceptualization skills Meeting facilitation Proactive planning Customer service Flexibility and acceptance of change Excellent verbal and written communication skills and ability to use them when communicating with internal and external stakeholders Excellent interpersonal and collaboration skills Proficient in MS Office, especially with Excel, and able to type at least 40 words per minute Ability to work independently and as part of a team Excellent time management and prioritization skills, and ability to multi-task in a fast-paced environment Commitment to professional ethics code (e.g., BACB, APBA) Compliant with HIPAA regulations U.S. Authorization Requirement: CBH does not provide sponsorship for applicants requiring future work authorization. Complete Utilization Management activities including but not limited to: interagency meetings, social determinants interviews with members, treatment team meetings, case consultations, care coordination, provider meetings, reviews, treatment linkage.

New!

Philadelphia, Pennsylvania1 day ago

$160,000–$190,000
Full-time

Provide technical state and local tax (SALT) research, analysis, and advisory support on a variety of state tax matters, including income/franchise, sales and use, gross receipts, and other state and local taxes. The State Tax Manager will conduct technical tax research and analysis, assist in the development of client strategies and deliverables, manage multiple client matters simultaneously, and support practice group initiatives.

Philadelphia, PA7 days ago

$120,000–$160,000 Per Year

Reporting to Project Managers and Senior Project Managers, you’ll help drive day-to-day project coordination, document control, schedule tracking, and field communication while developing the technical and leadership skills to run projects independently. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

Philadelphia, PA7 days ago

$160,000–$220,000 Per Year

You will support Senior Project Managers and Project Engineers while also leading field crews, coordinating self-perform and subcontracted work, and managing project financials and schedules from preconstruction through turnover. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

New!

William Penn Annex West, PAToday

Candidates must have at least one of the following licenses: Licensed Social Worker (LSW), Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW) Experience: Minimum of 3 years of direct clinical care experience working with adults, children, adolescents, and/or their families in behavioral health settings. These settings include Extended Acute Care, Non-Hospital Extended Acute Care, Residential Treatment Facility for Adults, Long Term Structured Residences, Integrated Behavioral Health in Long- Term Care and Community Treatment Team – Clinically Supportive Living.

Philadelphia, IL30 days ago

$146,400–$219,600 Per Year
Full-time

Applying knowledge of the healthcare industry, trends, applicable laws and regulations, market conditions, and the market access environment (including but not limited to pharmacy economics, payer reimbursement landscape, and patient flow/influence between academic institutions, hospitals, and community practices). With a legacy of innovation since 1899, a presence in more than 30 countries, and more than 19,000 employees, we are advancing breakthrough therapies in oncology, cardiovascular disease, rare diseases, and immune disorders.

New!

Paoli, PA2 days ago

$2,282.40–$2,536

Required Skills: Interpersonal Skills – ability to work with diverse personnel (professional and support staff) while maintaining a positive demeanor and professional appearance. Cognitive Demands - capable of managing frequent interactions with the public and customers and meeting deadlines under pressure.

Philadelphia, PA17 days ago

In order to be prepared for this leadership role, qualified candidates will possess: Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management. In this role, you will oversee all day to day operations in the Food & Nutrition Services Department at Thomas Jefferson University Hospital, located in Center City Philadelphia.

New!

Camden, NJ1 day ago

Guest Worldwide, a Sysco company, is a leading global manufacturer and distributor to the Travel and Leisure industry, providing hospitality products for more than 40 years to over 25,000 well-known hotel chains and independent properties in over 100 countries. This work location is flexible as the work to drive new sales and manage large new market accounts can be office based or remote reporting into Gilchrist & Soames and will include travel within the US to key customer meetings and trade shows.

New!

Camden, NJ1 day ago

New!

Camden, NJ1 day ago

Philadelphia, PA17 days ago

Manage a sales territory overlaying with an established Invisalign Region, serving as a business partner to modernize and grow the iTero intraoral scanners install base, ultimately leading to the adoption of Invisalign clear aligners in Ortho practices. With your commercial acumen and influencing skills the Digital Platform Territory Manager will sell iTero intraoral scanners to customers including general dentists and orthodontists by applying comprehensive knowledge and expertise of our Digital Platform.

Havertown, PA12 days ago

Some responsibilities include: Establish and maintain linkages with child-serving systems such as mental health providers, Children and Youth agencies, drug and alcohol treatment programs, juvenile justice services, and the educational system. If you’re looking for the opportunity to share and expand your competencies with providing service coordination to children and adolescents displaying severe social, emotional, and/or behavioral disorders and their families, Blended Case Management is for you.

philadelphia, PA16 days ago

The Patient Service Manager will support the Patient Services Operation in the Food & Nutrition Department and will be responsible for developing and executing dining solutions to meet patient and customer needs and tastes. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.

New!

Paoli, PAToday

$2,282.40–$2,536

Blue Bell, PA13 days ago

Remote

$145,000–$180,000 Per Year

Leads all aspects of Market Access actions in North AmericaWorks cross-functionally with Clinical Affairs, Regulatory Affairs, Governmental Affairs, Commercial, Medical Affairs and Regional Marketing colleagues in North America. The ideal candidate has owned the market access role during a product launch in the US market and has worked in close collaboration with other business functions (medical affairs, governmental affairs, legal, regulatory, marketing and sales) in prior roles.

Philadelphia, PA16 days ago

Remote

$127,219–$190,828 Per Year

Building on the company’s leadership in the field of cellular metabolism, Agios is advancing a robust clinical pipeline of investigational medicines with active and planned programs in alpha- and beta-thalassemia, sickle cell disease, pediatric PK deficiency and MDS-associated anemia. Our teams cultivate strong bonds with patient communities, healthcare professionals, partners and colleagues, which helps us discover, develop and deliver therapies for genetically defined diseases – and make a bigger difference in their lives.

Philadelphia, PA17 days ago

Remote

Access to optional benefits including pre-tax flexible healthcare spending accounts (FSA and HSA), Dependent Care FSA, and Commuter Benefits, as well as optional Supplemental Life, AD&D, Hospital Indemnity, Disability, Legal, Accident, Critical Illness, Pet, and Personal Liability Insurance. Our products are installed in more than 15,000+ multifamily, commercial, gated communities, and student-housing properties worldwide, including properties developed, owned, and managed by the most trusted names in real estate.

Newtown Township, PA13 days ago

Remote

$45–$50 Per Hour

This individual contributor role focuses on building strong relationships with members and sponsors, leading outreach and renewal efforts, and helping strengthen the overall value our Agile Member Organization provides to its community. The Membership and Sponsorship Manager to help grow, retain, and renew Agile membership, while also supporting corporate sponsorships and partnership opportunities.

New!

Eddystone, PA5 days ago

The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability. We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family.

New!

Philadelphia, PA6 days ago

Qualifications In order to be prepared for this leadership role, qualified candidates will possess: Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management. Job Description As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs.

New!

Elkins Park, PA3 days ago

Supervises, staffs, trains, conducts applicable rounding and manages the performance the Food Service Supervisors and/or front-line staff regarding food presentation, quality, cost control and cash handling. Establishes and maintains effective working relationships with other departments to provide a unified food service experience for patients, residents, visitors and employees.

New!

Philadelphia, PA2 days ago

$160,000–$190,000

Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. This on-site role demands a dynamic and charismatic leader with meticulous attention to detail who will drive operational rigor across diverse Facilities Operations, Project Management, and Occupancy Planning functions.

Morgantown, PA7 days ago

$27–$30

By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment. Your strong communication and interpersonal skills will be essential in building relationships with clients, while your ability to work independently and as part of a team will be crucial in achieving positive outcomes for clients.

New!

Willow Grove, PA1 day ago

Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students.

New!

Philadelphia, PA2 days ago

$174,070–$374,920 Per Year

The purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

New!

Camden, NJ4 days ago

$174,070–$374,920 Per Year

New!

Glenolden, PA3 days ago

$120,000–$170,000 Per Year

The Service Director of Asset Manager is responsible for providing leadership, technical support and direction to the asset management team. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America.

Philadelphia, PA17 days ago

$17–$24.26

Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders. The Care Promoter 1, Early Embrace is an integral member of a Physician-lead Care Team that is focused on providing excellent and comprehensive primary care for a specific population of patients.

Glenside, PA30+ days ago

The Stephanie Raieta State Farm Agency is seeking a Customer Care Manager who leads with empathy, organization, and accountability while also being comfortable identifying in-book sales opportunities during service interactions. You will oversee daily service activity, support customer retention, and help ensure policies remain accurate and effective—while confidently recommending additional coverage when it truly benefits the customer.

Feasterville, PA30+ days ago

The Eldion Pajollari Agency is hiring a Customer Care Manager who delivers exceptional service while driving retention, cross-sales, and account growth. You will lead daily service operations while identifying in-book sales opportunities and ensuring coverage conversations translate into measurable growth.

Philadelphia, Pennsylvania14 days ago

Employment is contingent upon a valid driver’s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. The primary responsibility of the position isto manage the operational activities of the department in accordance with established policies and procedures, in a unit where the focus is on assisting passengers with boarding flights.

Philadelphia, PA7 days ago

Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.

Newark, DE30+ days ago

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Philadelphia, PA7 days ago

New Castle, DE30+ days ago

$104,000–$110,000 Per Year

Operational Excellence: Oversee the end-to-end lifecycle of high-value assets, including shipping, receiving, tracking, coordinating / managing logistics for unique situations, collateral swaps, and meticulous inventory management. Were looking for a Manager, VIP Customers and High-Value Safe for the PSA Vault to lead and oversee the operational process and on-site tactical execution for our high-net-worth clients.

Philadelphia, PA30+ days ago

JOB SUMMARY The case manager is responsible for the development of a comprehensive and goal oriented plan of care as it relates to providing ongoing psychosocial assessment, screening for potential needs, discharge planning, and communication with the clinical team and professional staff; Acting as a liaison between the patient, the clinical team, and utilization manager; the management of individual caseloads of patients through interaction with families, conducting weekly interdisciplinary team meetings and assisting patients and families with discharge planning; supporting the case management department needs by functioning as a utilization manager as needed. Education Bachelors Degree in Nursing or Social Work required Masters Degree preferred Work Experience 3-5 years of relevant case management experience required Previous experience in utilization review preferred Licenses / Certifications Registered Nurse license required OR LSW / LCSW, and/or Certified Case Manager (CCM) preferred.

Honey Brook, PA30 days ago

Promotes quality care using a collaborative process that coordinates, monitors, and evaluates services according to the needs of patients. Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.

Philadelphia, PA30+ days ago

Understands and values differences in others' race, gender, nationality, and age-modifies interactions as needed to accommodate diverse needs of patients and families Individual and Team Performance: Manages team and individual performance in alignment with Penn Medicine's vision of service excellence Provides oversight to the team as it relates to the seamless delivery of great quality care and great service using effective processes and tools Leverages knowledge for competitive advantage and developing team members through the application of Penn Medicine research, continuous improvement, performance management, and competency development Responsible for staff development activities including but not limited to team professional development, recruitment, and retention Oversees clinical operations in the practice/division/department: Collaborates on budgeting and billing practices (where applicable). Change Management: Provides support to entity and practice leadership to proactively develop change management strategies for major organizational and practice activities and events Implements change management strategy within the practice in alignment with entity/Penn Medicine objectives Communication plans are effectively implemented Ensure appropriate follow-up of major clinical/practice issues Manage routine and crisis communications through the practice/community as they arise Understands system-wide policy changes and impact on employees.

Philadelphia, PA30+ days ago

Complexity Factors (may involve a few of the following factors of practice complexity): multiple practice locations, high practice/facility square footage, service line oversight, coordination of inpatient services, coordination of care across several departments/entities, academic involvement (research initiatives, resident program), special clinical programs, multiple clinical specialties, complex regulatory requirements, management of external partnerships/collaborations. Change Management: Provides support to entity and practice leadership to proactively develop change management strategies for major organizational and practice activities and events.

paoli, PA30+ days ago

$23–$25 Per Hour

Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.

New!

Wilmington, DE5 days ago

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. 7+ years of experience or equivalent expertise in leading cross-functional teams to drive product innovation and lifecycle management in a financial services environment.

Bryn Mawr, PA28 days ago

Part-time

Own the enrollment funnel end-to-end: develop and execute strategies to convert inquiries into enrollments across all ESF brands: Day Camps, Sports Camps, Specialty STEAM Camps, Bold Summers, Phillies Baseball Academy, Jr. Maximize customer lifetime value by proactively identifying opportunities to deepen family engagement: cross-selling across brands and programs, upgrading enrollment (additional weeks, extended day, specialty add-ons), and nurturing multi-year retention.

Atglen, PA30+ days ago

This role is responsible for managing inbound communications, processing orders, maintaining accurate records, and supporting daily operational needs across customer service, inventory, and order management. Success in this role comes from maintaining accuracy while managing multiple responsibilities, prioritizing effectively, and building strong working knowledge of systems, products, and procedures.

Wilmington, DE27 days ago

Example strategic initiatives could include delivering a "path to credit" for new and existing new-to-credit customers; enabling "better together" experiences by removing friction from digital account opening for new-to-bank customers applying for deposit and credit simultaneously (e.g., dual-app); and optimizing a "path to investing" across digital, marketing, and field behaviors for segments such as Emerging Affluent, Starters, and Teens. As a Product Manager Senior, Vice President within Customer Segment Deepening, you will have a unique opportunity to define strategy and drive measurable results at the intersection of Customer Segment General Managers, cross-LOB partners (e.g., Card, Auto, Wealth), and Channels (e.g., digital, marketing, branch).

Wilmington, DE30+ days ago

$110,000–$221,650 Per Year

This leader will manage a high impact team of 7 (4 full time employees and 3 contractors) and partner closely with Marketing, Credit Policy, Risk, Product, Data Science, and external vendors to ensure campaigns are delivered with precision, compliance, and measurable business impact. We are seeking a senior, strategic analytics and campaign delivery leader to head Cards and Lending campaign execution and analytics across Consumer Card, Business Card, Unsecured Installment Loans (UIL), HELOC, and Mortgage products.

West Chester, PA30+ days ago

This is a hands-on leadership role responsible for managing daily operations, answering customer calls, closing sales, and performing lawn fertilization and weed control services. WeedX Fertilizing is a fast-growing lawn fertilization, weed control, and pest management company focused on delivering professional, science-based lawn care with exceptional customer service.

Philadelphia, PA30+ days ago

Key Responsibilities as Data Science Manager, Medical Analytics: Develops and delivers high quality, machine learning solutions to uncover learnings for the US Medical Affairs at the patient, HCP/EE segment, and health system level aligned with analytical priorities for: Segmentation Measurement Omnichannel Resource Allocation and Optimization Experimental design (test/control) analyses Proactively seek data science opportunities, based on strong business acumen and analytical knowledge, needed to deliver innovative solutions to uncover drivers of gaps in scientific understanding and patient unmet needs to improve strategic opportunities. Act as a data science leader, by mentoring, and coaching GSKs' data science community to grow their data skill skills, build best practices, grow data science literacy within the organization and inspire individuals career potential Earn the trust of Medical Affairs stakeholder and partners to drive data-driven decisions through active engagement, advanced analytics expertise, demonstrated learning, and business acumen.

Wayne, PA30+ days ago

Clinical ›Corporate and business operations ›Customer and support services ›Early careers›Sales and account management ›Technology and data›Physicians›Advanced practice clinicians›Pharmacy›Behavioral health›Nursing›Medical coding›Clinical support›U.S. Artificial intelligence Architecture Business systems analysis Data analytics Data engineering Data science Network infrastructure Product management & development Security and risk Software engineering.

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Customer Care Manager Jobs in Wilmington, DE

Acute Care Division Sales Manager Medline Industries

Clinical Care Manager - Neurodevelopmental services Community Behavioral Health.

Senior State Tax Manager Reed Smith US

Mechanical Assistant Project Manager Jobot

Mechanical Project Manager Jobot

Clinical Care Manager Community Behavioral Health.

Sr. Oncology Territory Manager, Breast - Philadelphia Daiichi Sankyo, Inc.

Travel Nurse RN - Case Manager - $2,282 to $2,536 per week in Paoli, PA TravelNurseSource

General Manager - Food Service Aramark

Business Development Manager -G&S- Amenities - Hiring Immediately Sysco

Business Development Manager -G&S- Amenities - Career Growth Opportunities Sysco

Business Development Manager -G&S- Amenities Sysco

Digital Platform Territory Manager Align Technology, Inc.

Blended Case Manager Child Guidance Resource Center

Traveling Patient Services Manager Aramark

Travel Nurse RN - Case Manager - $2,282 to $2,536 per week in Paoli, PA CrossMed Healthcare

Sr Manager, Market Access - US - Medical Device Joulé

Senior Manager, Clinical Nurse Educator – Sickle Cell Disease - Remote Agios Pharmaceuticals

Marketing Manager - Remote ButterflyMX

Membership Manager - Agile System One

Service Manager United Rentals

General Manager Aramark

Food Service Manager - Patient Services Aramark

America's IFM Manager *US AMR-Jones Lang LaSalle Americas, Inc.

CASE MANAGER, BILINGUAL Abraxas Youth & Family Services

Charge RN/Coordinator Patient Care Services - Emergency Room (Full Time, Nights) Bucks-Jefferson Jefferson Health

Primary Care Physician Oak Street Health

Family Medicine, Virtual Primary Care Physician Oak Street Health

Asset Management Service Director System One

Medical Assistant ChenMed

Customer Care Manager - State Farm Agent Team Member Stephanie Raieta - State Farm Agent

Customer Care Manager - State Farm Agent Team Member Eldion Pajollari - State Farm Agent

Unit Manager, Customer Care Piedmont Airlines

Customer Service Manager, Airport Workforce Management (Philadelphia, PA, US) American Airlines Mexico

part time Customer service manager The Michaels Companies Inc

Customer Service Manager, Airport Workforce Management (Philadelphia, PA, US) American Airlines

Manager, VIP Customers & High Value Safe (PSA Vault) Collectors Holdings, Inc.

Care Manager Good Shepherd Rehabilitation

Care Manager (Registered Nurse/RN) Life Care Centers of America Inc

Senior Clinical Manager NP or PA - Center for Connected Care Penn Medicine

Clinical Manager for Palliative Care: Acute NP or PA Penn Medicine

Customer Care Agent Vital Records Control

Financial Product Management Manager, Vice President - Customer Segment Deepening JPMorgan Chase & Co

Admissions & Customer Engagement Manager ESF Inc

Customer Care Representative Schiffer Publishing

Product Manager Senior, Vice President - Customer Segment Deepening JPMorgan Chase & Co

Portfolio Analytics & Strategy Group Manager - Marketing & Customer Analytics The PNC Financial Services Group Inc

Lawn Care Operations Manager / Lead Technician PROCARE PROPERTY SERVICES LLC

Manager, Medical Customer Analytics and Insights - Specialty & Pipeline GSK plc

RN Case Manager - Patient Care Hospice - Part Time UnitedHealth Group Inc

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