1,012 Results for

Customer Care Manager Jobs in Sandy, UT

Compensation Range.

University of Utah logo

South Jordan, UT

Corporate Overview: University of Utah Health Hospitals and Clinics is an integrated academic healthcare system with five hospitals including a level 1 trauma center, eleven community health centers, over 1,600 providers, and a health plan serving over 200,000 members. This position provides excellent customer-focused service in a call center by handling inbound and outbound telephone calls supporting patient scheduling, provider messaging, and general operator services functions.

Lehi, UT

You will help ensure customer satisfaction, support product adoption, and assist in demonstrating to our clients the value they are getting out of Podium's interaction platform.

Assist with reporting the value of Podium products in weekly syncs, monthly check-ins, and quarterly EBRs, as needed.

Salt Lake City, UT

p>Nursa is a healthcare platform that directly addresses the severe staffing challenges confronting the U.S. healthcare system by connecting qualified registered nurses (RNs), licensed practical nurses (LPNs), and certified nursing assistants (CNAs) seeking flexible work with facilities in need of help.

  • Evolve the Nursa Community platform alongside Nursa's growing products, helping grow the overall engagement and regular active users of the Nursa Community platform.

  • Lehi, UT

    What you will be doing: • Serve as the primary post-sales point of contact for a variety of small business customers • Utilize in-depth product and industry knowledge to drive and increase adoption and utilization of podium products • Help customers achieve maximum value from products and achieve business objectives • Responsible for identifying opportunities for upselling and cross-selling within existing accounts • Proactively engage with customers during the renewal process to secure renewals and drive customer retention • Develop a deep understanding of each customers business objectives and industry challenges • Regularly conduct check-ins to assess customer satisfaction, identify opportunities for improvement, and offer solutions to optimize their usage • Act as the primary point of contact for customer inquiries, issues, and escalations • Proactively anticipate and address potential challenges to ensure a seamless customer experience • Develop strong relationships with customers and become a trusted advisor • Act as a customer advocate within the company, relaying feedback to the product and engineering teams to drive continuous improvement. What you should have: 1+ years in a customer-facing role, such as Customer Success Manager, Account Manager, or Client Services Manager, preferably in the software or SaaS industry Strong communication and interpersonal skills, with the ability to build rapport and credibility with customers at all levels Excellent problem-solving and analytical abilities to understand and address customer challenges effectively Technically adept and able to grasp complex software concepts quickly Empathetic and customer-centric mindset, committed to driving customer success Results-driven with a focus on meeting and exceeding customer satisfaction and retention goals Collaborative team player with the ability to work cross-functionally to achieve common objectives.

    OneMain Financial logo

    West Valley City, UT

    Resolve service problems by clarifying the customer’s concern; determining the cause of the problem; explaining the best solution to solve the problem; expediting the correction or adjustment; and following up to ensure resolution. OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans.

    Murray, Utah

    p style="min-height:1.5em">Nursa is a healthcare platform that directly addresses the severe staffing challenges confronting the U.S. healthcare system by connecting qualified registered nurses (RNs), licensed practical nurses (LPNs), and certified nursing assistants (CNAs) seeking flexible work with facilities in need of help.

    • Own and manage the Nursa Community platform—moderating discussions, surfacing member questions, driving engagement, and ensuring Nursa’s customer audiences have a valuable, supported experience.

    Lehi, UT

    At Serenity, we’re building a team focused on creating supportive experiences that help people feel encouraged, confident, and empowered in their personal growth. If you have 2+ years of professional work experience, a strong work ethic, and enjoy helping people feel heard and supported, this role could be a great fit.

    Salt Lake City, UT
    Remote
    • $29.50–$41 / hour

    Circle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet.

    What you'll be responsible for:

    You'll be a part of a truly amazing team of people working directly with customers around the world, helping them to utilize the full potential of Circle while providing an outstanding customer experience with every interaction.

    Lehi, UT

    We're looking for a versatile A-player who can meet with both C-suite and day-to-day contacts - speaking to the ROI of the platform while troubleshooting issues. The CSM team provides exceptional experiences for our customer base while increasing usage of the platform and driving down churn.

    Lehi, UT

    We're looking for a versatile A-player who can meet with both C-suite and day-to-day contacts - speaking to the ROI of the platform while troubleshooting issues. The CSM team provides exceptional experiences for our customer base while increasing usage of the platform and driving down churn.

    UT
    • $30–$35 / hour

    Minimum Qualifications (Education, Experience, Skills): 3-5 years of experience with a large-format retailer overseeing approximately 8-12 locations Candidates with experience in progressive leadership over a large-scale thrift store or experience in high volume grocery, restaurant, or manufacturing leadership roles are strongly encouraged to apply Previous experience managing $30-35M in annual revenue, or currently managing an $8-10M store, preferred Proven experience in managing leaders is required Demonstrated ability to generate revenue and achieve production goals Strong understanding of financial metrics, reporting, and budget management Strong computer literacy including proficiency in Microsoft Office Suite. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc/Goodwill of the San Francisco Bay ("GCNA/GIMV/GSFB") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media.

    Similar Job Searches

    Stand out to leading employers.

    Upload your resume and let employers find you for new Customer Care Manager job openings. Plus, receive relevant job matches delivered straight to your inbox.

    Create A Free Account