West Valley, Utah13 days ago
li>Resolve service problems by clarifying the customer’s concern; determining the cause of the problem; explaining the best solution to solve the problem; expediting the correction or adjustment; and following up to ensure resolution.
As a Customer Care Specialist, you will be an important part of a team who are really the face of OneMain Financial!
p>If you have 2+ years of professional work experience, a strong work ethic, and enjoy helping people feel heard and supported, this role could be a great fit. At Serenity, we’re building a team focused on creating supportive experiences that help people feel encouraged, confident, and empowered in their personal growth.
We're looking for a versatile A-player who can meet with both C-suite and day-to-day contacts - speaking to the ROI of the platform while troubleshooting issues. The CSM team provides exceptional experiences for our customer base while increasing usage of the platform and driving down churn.
We're looking for a versatile A-player who can meet with both C-suite and day-to-day contacts - speaking to the ROI of the platform while troubleshooting issues. The CSM team provides exceptional experiences for our customer base while increasing usage of the platform and driving down churn.
Circle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. What you'll be responsible for:
You'll be a part of a truly amazing team of people working directly with customers around the world, helping them to utilize the full potential of Circle while providing an outstanding customer experience with every interaction.
Minimum Qualifications (Education, Experience, Skills): 3-5 years of experience with a large-format retailer overseeing approximately 8-12 locations Candidates with experience in progressive leadership over a large-scale thrift store or experience in high volume grocery, restaurant, or manufacturing leadership roles are strongly encouraged to apply Previous experience managing $30-35M in annual revenue, or currently managing an $8-10M store, preferred Proven experience in managing leaders is required Demonstrated ability to generate revenue and achieve production goals Strong understanding of financial metrics, reporting, and budget management Strong computer literacy including proficiency in Microsoft Office Suite. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc/Goodwill of the San Francisco Bay ("GCNA/GIMV/GSFB") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media.
For questions about your application or employment with Goodwill of the San Francisco Bay, please contact our Candidate Support Line at 1-833-624-0920, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc/Goodwill of the San Francisco Bay ("GCNA/GIMV/GSFB") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media.
Minimum Qualifications (Education, Experience, Skills):
3 years work experience in Retail Management within a multiple store organization and Retail Buying, preferably thrift, or any combination of education and experience which would provide the necessary knowledge, skills and abilities to meet the minimum qualifications to perform the essential functions of this position.