210 Results for

Customer Care Manager Jobs in Richmond, VA

Jobs

New!

Richmond, VA2 days ago

This is an individual contributor role (no direct reports) serving as the compliance subject matter expert for marketing, distribution, and direct-to-consumer (telesales) activities for LTCi products, and providing compliance guidance during new product development and enhancements. Develop and maintain playbooks, checklists, and guidance for common marketing and sales use-cases (e.g., required disclosures, comparative/claims language, testimonials, lead-gen, and senior-focused communications).

New!

Richmond, VA1 day ago

Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.

New!

Richmond, VA2 days ago

Monitor and assess liquidity needs related to Trusts, Reinsurance and Derivatives programs, ensuring adequate cash and collateral are available to meet demands. • Exceptional communication, analytical, and problem-solving abilities, with a talent for identifying root causes, understanding and articulating business dynamics, and exercising sound judgment.

New!

Richmond, VA2 days ago

Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management). We are committed to building the tax technical, analytical, critical thinking, communication and leadership skills of our professionals and have a robust training program to support individual development.

Ashland, VA11 days ago

Full-time
Employee

Establish and maintain effective relationships with local client base with particular emphasis on Architects, Civil Engineers, Commercial & Residential Developers, General Contractors, Health Care & Educational Institutions; Participate in networking events, trade shows, and local community organizations; Gather competitor information and market intelligence. Client Management: Enhance our client satisfaction ratings by providing thorough, professional service and maintaining continuous communications to build long-term relationships.

New!

Chester, VA2 days ago

Join Healthcare Services Group (HCSG) as a Dining Services Assistant Manager, supporting the dining department at a long-term care facility. or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf.

New!

ASHLAND, VA2 days ago

Join Healthcare Services Group (HCSG) as an Environmental Services (EVS) Assistant Manager, overseeing cleaning and sanitation services at a long-term care facility. or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf.

New!

Richmond, VA6 days ago

$54,358–$77,655

The Center Clinical Manager (CCM) is an active leadership role responsible for the day-to-day management of back office center operations, which may include but is not limited to: clinical quality, compliance, human resources, patient experience and direct team member supervision. Active and good standing Licensed Practical Nurse (LPN) in current state of employment OR a nationally accredited Certified Medical Assistant required; other clinical licensure/certifications above the minimum requirement may also be considered.

New!

Richmond, VA1 day ago

$150,000–$200,000 Per Year

Bachelor’s degree in a related field (Project Management, Construction Management, Business, Engineering, etc.), paired with industry experience OR an overall appropriate combination of certification(s), experience, and education (journeyman or master electrician’s license). Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

New!

Mechanicsville, VA6 days ago

responsible for taking the lead in helping build a high-performance team capable of differentiating Valvoline Instant Oil. Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority.

New!

Richmond, VA6 days ago

In collaboration with other ambulatory leadership directs the acquisition and allocation of human, material, and financial resources to ensure utilization in an appropriate and cost-effective manner. Management of a building or multiple smaller locations to include facility management, local vendor contracts, space management, staffing plans, supply mgmt.

New!

Richmond, VA6 days ago

Education/training PREFERRED: Outpatient positions: Specialty certification in the area of practice; Certificate in Training (Adult Weight Management, Childhood & Adolescent Weight Management); Motivational interview training. Activities: Prolonged standing, Prolonged sitting, Frequent bending, Walking (distance), Climbing (steps, ladder, other), Reaching (overhead, extensive, repetitive), Repetitive motion.

Richmond, VA11 days ago

$20.20–$28.83

Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders. Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software.

New!

Richmond, VA6 days ago

All registered nurses without a Bachelor's degree in Nursing (or higher) will be required to enroll in an approved RN to BSN program within two years of their start date and to complete the program within five years of their start date unless grandfathered under previous requirements. Supervisory responsibilities (if applicable): Clin I, Clin II, Clin III: Organizes work and delegates and supervises others (RN's, LPN's, Care Partners, Unit Secretaries, etc.) in carrying out assignments.

Richmond, VA11 days ago

$17–$24.26

New!

Richmond, VA2 days ago

The Director of Tax Planning and Research will be responsible for: Working with the other members of the leadership of the Corporate Tax Department to establish and achieve strategic tax goals including staffing, training, and development of the team; ensure that all of our tax compliance and financial reporting requirements are met, implement process improvement and technology change to drive efficiency and effectiveness, ensure effective coordination with our business partners throughout the organization, and effectively manage our tax obligations. The Director will be specifically responsible for driving tax planning and research projects, overseeing the Tax Department financial planning and analysis activities, working with industry groups on tax legislative and technical issues, addressing developing tax-related financial reporting issues, working with our operations and legal groups on policyholder reporting and compliance matters, and other responsibilities as required.

New!

Ruther Glen, VA2 days ago

$70,000–$70,000

Join Healthcare Services Group (HCSG) as a Food Service Director, leading the dining department at a long-term care facility. If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

Richmond, VA30+ days ago

Remote

This job implements effective utilization management strategies including: review of appropriateness of health care services, application of criteria to ensure appropriate resource utilization, identification of opportunities for referral to a Health Coach/case management, and identification and resolution of quality issues. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._.

Richmond, VA30+ days ago

A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.

Richmond, VA30+ days ago

Remote

$71,100–$97,800 Per Year

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is required. Humana Healthy Horizons in Virginia is seeking RN, Field Care Managers (Field Care Manager Nurse 2) to perform telephonic and face-to-face assessments and evaluations of the needs and requirements of our long-term services and support (LTSS) and aged, blind and disabled (ABD)member population.

Richmond, VA30+ days ago

Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass (“Right” resident, medication, dosage, time, route, right to refuse). + Maintain and clean the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications.

New!

Richmond, VA5 days ago

Remote

Full-time

We provide structured mentorship, training, and warm leads from individuals who have requested information about supplemental benefit programs—allowing you to focus on building meaningful client relationships while developing valuable career skills. For more than 70 years, AO Globe Life has provided supplemental benefits to working families across the United States, including union members, credit union members, and veterans.

Richmond, VA30+ days ago

The Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. + Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.

Richmond, VA11 days ago

The Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.

Richmond, VA30+ days ago

Remote

$59,300–$80,900 Per Year

To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: + Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. The Care Manager, Telephonic Behavioral Health 2, in a telephonic environment, assesses and evaluates members' needs and requirements to achieve and/or maintain optimal wellness by guiding members/care givers toward and facilitates interaction with resources appropriate for the care and wellbeing of members.

Richmond, VA30+ days ago

Build strong executive relationships (CHRO, CIO, CFO, COO, etc) across the account by leveraging your sales management team, leveraging UKG executive sponsors and leveraging in-person meetings and interactions. • Monitor account concerns through partnerships with assigned technical resources on customer needs, sentiment, challenges and adoption and partner for solutions that improve customer satisfaction and experience when necessary.

Bon Air, CA30+ days ago

$66.03–$99.04 Per Year

MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. The RN Case Manager, in collaboration with members of the healthcare team, leads the development and implementation of the interdisciplinary plan of care for patients, determining the appropriate level of care, supervising the provision of the discharge plan of care, and ensuring the effective quality and cost-efficient outcomes by performing concurrent and retrospective case review.

Richmond, VA30+ days ago

Remote

The Care Manager will advocate and guide utilizing motivational interviewing techniques and intervene on behalf of their members to ensure successful completion of member goals, while providing Complex Case Management and/or care management support through the duration of the care plan. The Care Manager supports the implementation of the Value Based Care Management program in an appropriate and efficient manner by providing high-quality telephonic Case or Care Management with CareFirst members.

Hopewell, VA13 days ago

Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. The Manager monitors and evaluates the provision of nursing care in accordance with established policies/procedures and holds staff accountable for quality and clinical outcomes in support of facility objectives.

Ashland, VA30+ days ago

Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening and ongoing definitive actions. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are improving the lives of people with disabilities by enabling them to actively participate in everyday life.

Richmond, VA30+ days ago

Reporting to the Aftermarket Customer Care Commercial Senior Manager,the Outside Customer Care Representativewill be responsible forgrowing AMF's aftermarket businessincluding but not limited to aftermarket parts, Repair and Modernizationprojects, technical servicepackages and training programs in their Region. Utilize AMF supplied tools such as CRM, D365 and other tools to be developed to ensure superior customer information tracking, pre-call planning, call reports, customer contacts, lead development, priorities, cases, opportunities, and quotes.

Richmond, VA30+ days ago

If you're ready to make a significant impact, shape a department's future, and contribute to a positive company culture, come join a company with a fantastic leadership team and help them continue their success in 2024 and beyond! The Richmond Group USA has been engaged to find a dynamicCustomer Service Managerfor a distributor of industry-leading electrical components and industrial automation technologies.

Richmond, VA30+ days ago

Remote

$71,100–$97,800 Per Year

As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.

Richmond, VA30+ days ago

Remote

$71,100–$97,800 Per Year

Powhatan, VA30+ days ago

$50,000–$90,000

This is an outside, B2B account management position that provides field support including – training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Manage all Contractor relationships including – Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary.

New!

Richmond, VAToday

Remote

$91,270–$114,088 Per Year

This leader fosters a culture of inclusion, collaboration, and continuous growth, where individuals are supported in stepping into leadership roles and building fulfilling careers. This individual leads with empathy, cultivates potential, and actively creates pathways for growth, ensuring that all team members feel seen, heard, and empowered.

RICHMOND, VA15 days ago

The Food Service Manager will be a dynamic team player with a strong background in managing frontline staff and developing teams in any food service environment. This food service manager will oversee the residential program at the college and assist with catering and retail operations as needed.

HOPEWELL, Virginia15 days ago

Overview: Join Healthcare Services Group (HCSG) as an Environmental Services Manager in Training, where you will learn to manage your own account and oversee housekeeping, laundry, and floor care operations at a long-term care facility. If you're looking for an opportunity to grow your career in environmental services management and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

Richmond, VA30+ days ago

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

Richmond, VA30+ days ago

$65,000–$65,000

Directs subordinates to ensure timely and accurate management of all warehouse operations including safety, sanitation, shelf labels, inventory, merchandising, receiving, stocking, stacking position, order pulling, shipping and in store customer service. Bachelor’s degree (preferred but not required), Minimum 4 years management experience in food service or grocery distribution in a supermarket, club warehouse, big box or mass merchandising environment.

RICHMOND, VA15 days ago

identify customer needs and expectations; ensure that Sodexo and customer goals are aligned and met; educate and develop rapport with clients and promote partnerships; promote a customer/client-centered culture that strives to exceed customer and client needs; coordinate all unit catering initiatives to drive sales growth and track results. Sodexo is seeking a Retail Manager at a University in the Richmond, VA area, to lead a team of highly motivated staff while delivering exceptional food-focused hospitality, serve as a leader of outstanding customer service, and provide detail-oriented dining experiences.

RICHMOND, VA15 days ago

have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively; have culinary production experience and a strong background in safety and sanitation compliance; can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; Who We Are. Minimum Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

RICHMOND, VA8 days ago

Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 yearsMinimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc. You will serve as a trusted financial and operational partner to General Managers and Operations Leaders, helping drive performance, accountability, and continuous improvement.

RICHMOND, Virginia29 days ago

$18–$20 Per Hour

Richmond, VA30+ days ago

Remote

Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Establish work priorities, assign deliverables, and resolve issues with Operations teams, temporary help, and/or project-specific dedicated personnel to assure client satisfaction, and customer satisfaction.

RICHMOND, VA15 days ago

Previous experience facilitating communication between sales, culinary, and front-of-house teams to ensure timely and accurate fulfillment of all orders, including last-minute needs, efficiently and collaboratively. Oversight of Sodexo resources, recipes, systems, and use of catering programs to direct daily catering events, including food production, inventory, product deliveries, invoices, and procurement operations.

RICHMOND, VA15 days ago

The ideal candidate will possess experience in a human resources supervisory position within a managed services setting, such as university dining services, and will demonstrate the ability to improve employee morale, have a comprehensive understanding of local, state, and federal employment laws, and have exceptional interpersonal communication and relationship-building skills with a strong understanding of HR software and systems. Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 years Minimum Functional Experience – 1 year of HR experience.

Midlothian, VA30+ days ago

Full-time

As a full service, multi-discipline engineering consulting firm, we support manufacturing facilities and clients in many key areas including: EPC/Turnkey projects, project feasibility studies, process improvement analysis, new process design, process upgrades, air pollution abatement technology and integration, environmental compliance, product design, industrial capital projects, and detailed project/construction estimates. Possess ability to develop General Arrangements and Equipment Arrangements by working with other discipline designers and engineers to obtain the required vendor equipment and code requirements such as egress, egress travel paths, and electrical/mechanical equipment clearances.

Stand out to leading employers.

Upload your resume and let employers find you for new Customer Care Manager job openings. Plus, receive relevant job matches delivered straight to your inbox.

Customer Care Manager Jobs in Richmond, VA

Jobs

Commercial Compliance Manager (LTCi)Genworth

Property Manager*US AMR-Jones Lang LaSalle Americas, Inc.

Liquidity Planning & Analysis ManagerGenworth

Tax Compliance & Reporting ManagerGenworth

Branch ManagerHillis-Carnes

Dining Services Assistant ManagerHealthcare Services Group, Inc.

Environmental Services Assistant ManagerHealthcare Services Group, Inc.

Center Clinical ManagerChenMed

Senior Project Manager - Data Center ConstructionJobot

Assistant ManagerValvoline Inc

Nurse Manager - Transplant - DaysVCU Health System

Clinical Dietitian II - Pediatric Long Term Care - DaysVCU Health

Licensed Practical Nurse (LPN)ChenMed

Registered Nurse (RN) - Acute Care Medicine - RotatingVCU Health

Medical AssistantChenMed

Director of Tax Planning and ResearchGenworth

Food Service DirectorHealthcare Services Group, Inc.

Care Manager RN - (Remote)Highmark Health

Enterprise Customer Account ManagerUKG

RN, Field Care ManagerHumana

Med Care ManagerSunrise Senior Living

Customer Relations Enrollment ManagerAO Globe Life

Care ManagerSunrise Senior Living

Lead Care ManagerSunrise Senior Living

Social Services Care ManagerHumana

Customer Account Manager 3UKG

RN Case Manager II, Care Coordination, Full-Time, DaysMarinHealth Medical Center

Care Manager, Registered Nurse- RemoteSharecare

RN Manager Progressive CareHCA Healthcare

Customer Care Coordinator - Order Experience INumotion

Outside Customer Care RepresentativeAMF Bakery

Customer Service ManagerWork Rocket

Care Manager-2Sunrise Senior Living

Care Manager- Telephonic Nurse - Part Time Evenings & WeekendsCenterWell

Care Manager- Telephonic Nurse Part TimeCenterWell

Facility Solutions ManagerCity Wide Facility Solutions

Manager, Professional Services EngineeringRocket Software

Food Service Manager 2Sodexo

Environmental Services - Manager in TrainingHealthcare Services Group, Inc.

Client Services ManagerMass Markets

Assistant Branch Manager - Previous Experience in Big Box Retail is EssentialCarrie Rikon & Associates

Retail Operations ManagerSodexo

Food Operations Manager 3Sodexo

Food Operations Manager 2Sodexo

Laundry Assistant ManagerHealthcare Services Group, Inc.

Manager, Strategic SourcingJones Lang LaSalle Incorporated

Catering Manager 4Sodexo

Human Resources Manager 2Sodexo

Civil/Structural/Architectural Department ManagerProgressive Design

Similar Job Searches