623 Results for

Customer Care Manager Jobs in Rhode Island

Jobs

Providence, RI7 days ago

Under the direction of the nurse manager, manages individualized, goal-directed nursing care through the use of the nursing process and the principles of primary nursing, in accordance with departmental and hospital policies and procedures. 5.1 Demonstrate a high level of respect, dignity compassion and professionalism for all customers by utilizing the four tenets of Patient Family and Centered Partnership.

Providence, RI7 days ago

Warwick, RI7 days ago

New!

Warwick, RI1 day ago

Cranston, RI7 days ago

Warwick, RI23 days ago

This specialized department caters to both medical oncology patients, who receive systemic therapies like chemotherapy, immunotherapy, and targeted therapies, and surgical oncology patients, who are in various stages of their surgical journey, including pre-operative evaluation, post-operative care, and follow-up. Additional Information Smilow Ambulatory Multispecialty Department YSC (NP 1, NP4, NP8) This department is rooted in oncology nursing excellence and serves as a hub for patients undergoing cancer treatment and management for solid tumor cancers.

Warwick, RI9 days ago

$174,070–$374,920 Per Year

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. The purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers.

Providence, RI9 days ago

$174,070–$374,920 Per Year

The purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

New!

Rhode Island, RI1 day ago

$130,000–$165,000 Per Year
Full-time

The ideal candidate will have a proven track record in managing commercial construction projects within New England and ideally this person will have some level of exposure to healthcare projects as well. This highly reputable and award-winning firm serves both Rhode Island and the Greater Boston area, known for its versatile approach to construction projects.

New!

Warwick, RI1 day ago

$17–$19 Per Hour

We operate an integrated ecosystem of 900+ retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across 35+ states—enabling consumers to engage with Leslie’s whenever, wherever, and however they prefer to shop.

The Lead Sales Associate will provide superior customer service to our customers and support the General Manager in all facets of retail operations to ensure the store is operating at optimal performance.

Greenville, RI9 days ago

Develops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.

Warren, RI9 days ago

Warwick, RI30+ days ago

In collaboration with the healthcare team, the Case Manager utilizes evidence-based practice to ensure that specific patient outcomes are reliably achieved and that resources are appropriately used within designated fiscal time frames. 3. Utilizes information obtained from various resources available to: 3.1 Ensure that each patient meets the clinical needs for admission, treatment, and discharge and initiates appropriate follow through with the health care team.

Warwick, Rhode Island8 days ago

About Us:

Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, is a trusted, integrated health care organization that fuels the latest advances in medical research, attracts the nation’s top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes. The RN Care Manager works with the patient health care teams to assess patients transition/discharge planning needs, actively prevent unnecessary admissions/readmissions, and facilitate timely transitions/discharges.

North Kingstown, RI8 days ago

Hexagon's Manufacturing Intelligence business area delivers solutions that leverage data from design and engineering through production and metrology to help manufacturers make smarter, data-driven decisions and improve performance across the product lifecycle.

The selected candidate will be responsible for leading complex industrial projects, ensuring compliance with scope, schedule, cost, and quality, and acting as a key point of contact for both customers and internal teams.

Woonsocket, Rhode Island22 days ago

Overview:

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose.

Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime.

Warwick, RI14 days ago

Saint Elizabeth Home Care employees work one-on-one with our clients in their homes, creating the opportunity to develop truly impactful relationships and provide meaningful quality care through the power of human connection. The Registered Nurse (RN) Case Manager - Home Care conducts nursing visits to include admissions, revisits, and discharges while providing assessments and education to patients.

RI16 days ago

$75,400–$199,144 Per Year

li>Proven experience utilizing enterprise cloud SQL environments and statistical packages to extract and analyze data, enabling actionable insights, complex problem-solving, and a strong customer service orientation.

Proven ability to influence leadership and business partners, prioritize competing workstreams, and build relationships across large and complex organizations.

Providence, Rhode Island8 days ago

About Us:

Bachelor of Science Degree in Nursing or proof of academic achievement towards Bachelors degree in Nursing or related field and must be currently enrolled in a Bachelors program with a targeted date of completion required.

Cumberland, RI30+ days ago

$124,100–$175,200 Per Year

p>Annual base salary for new hires in this position ranges: $124,100.00 - $175,200.00 This takes into account a number of factors including work location, the candidate's skills, experience, education level & other job-related factors. • Acts in the role of primary point of contact for a category or categories with the customer and meets frequently with buyers to discuss tactical matters such as progress to goals, promotional initiatives, issues and competitive threats.

Middletown, RI30+ days ago

$17–$22.70 Per Hour

li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

RI30+ days ago

$64,678–$72,000 Per Year

Imagine Learning is proud to offer diversity, equity, and inclusion (DEI) workplace initiatives, including the DEI employee council, annual DEI conference, employee resource groups, and other opportunities for employees to connect with and support DEI initiatives throughout the year. We're shaping the future of learning through our Curriculum-Informed AI approach - technology that understands instructional context, respects educator judgment, and transforms how teachers personalize learning at scale to unlock each student's potential.

Providence, RI30+ days ago

A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.

Providence, Rhode Island17 days ago

$75,000–$90,943 Per Year

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Careforth strives to create experiences that are accessible and welcoming to everyone, including making www.careforth.com and the careers site accessible to any and all users.

Smithfield, RI30+ days ago

li>Performs intensive care management functions for identified individuals in order to promote quality, cost-effective outcomes, including but not limited to:

Performing a comprehensive assessment which includes care planning activities including the development of interventions, short and long-term goals in collaboration with member, family, PCP, behavioral health professionals and other involved health care professionals and community agencies, as appropriate.

The Integrated Care Manager (ICM) works collaboratively with the integrated care team to manage and coordinate care for a specific population of members whose needs represent high clinical and social risk in order to ensure quality and cost-effective member-centered care.

Smithfield, RI30+ days ago

li>Performs intensive care management functions for identified individuals in order to promote quality, cost-effective outcomes, including but not limited to:

New!

Providence, Rhode Island2 days ago

Assigned vendors will include varying degrees of complexity in areas such as eligibility, engagement, file exchanges, contracting and financial arrangements, member/client communications, billing, and training of member-facing teams, This includes but is not limited to the activities of multiple on-going implementations, daily vendor interaction and communication, timeline and critical task management, coordination across multiple resources and stakeholders working closely with the Enterprise Project Management Office (EPMO). Permitted to reside in the following states, pending approval from the Human Resources Department: Arizona, Connecticut, Florida, Georgia, Louisiana, Massachusetts, North Carolina, Oklahoma, Rhode Island, South Carolina, Texas, Virginia.

Warwick, RI30+ days ago

Diversity, equity, inclusion, and belonging: Join groups like our Women in Limitless Leadership Employee Resource Council, Lean In circles, Racial and Ethnic Diversity (RED) Council, Pride LGBTQIA+ Council, Military Community Network, Solutions and Accessibility for Equality (SAFE) Council, Fostering Acceptance Inspiring Trust and Harmony (F.A.I.T.H), and more. We are seeking a nurse that is passionate about keeping care in the homes and developing skills for upward career mobility.

Westerly, RI30+ days ago

$55,000–$70,000 Per Year

This is a hybrid leadership and caregiving role, ideal for an experienced CNA, HHA, or PCA who is looking to grow into a management position while continuing to provide hands-on care. Family Pride Private Home Care is seeking a motivated and compassionate Area Care Manager to support our growing presence in South West Rhode Island.

Woonsocket, RI30+ days ago

$82,940–$182,549 Per Year

This role serves as the strategic owner of each product's full lifecycle - from shaping the initial roadmap, leading discovery and hands-on development, internal and external cross-functional coordination to ensure successful and timely launches, in-market performance management and optimization, and may include discontinuation management, ensuring every product delivers on customer needs and drives sustained category growth. Serves as the lead point of contact between vendors and internal teams (e.g., Category Management, packaging, quality, regulatory, inventory, sourcing, brand, marketing, store operations, logistics, store layout/design) to ensure success through alignment with internal processes and best practices.

New!

RI2 days ago

Remote

$80,000–$100,000 Per Year

li>

QuidelOrtho employees: Graduate of Sales Development Training Program would be eligible for an Associate Account Manager, FAS with 3+ years' experience and a proven track record of success of performance (NPS score, TOR, activity, menu expansion, etc.) in account management, customer retention, and consultative business skills may be considered.

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine.

Providence, RI30+ days ago

$80,329.60–$160,617.60 Per Year

MINIMUM QUALIFICATIONS: Licensure as Registered Nurse in the State of Rhode Island by the Rhode Island Board of Nursing or licensure as a Registered Nurse in accordance with the Nurse Licensure Compact agreement of the National Council of State Boards of Nursing. Promotes patient satisfaction by proactively providing clinical information to third party payers to ensure authorization for hospital services and conducting expedited appeals of denied services in collaboration with the patients physician of record.

Providence, RI30+ days ago

$100,000–$150,000 Per Year

LTC SAMs must understand: payer requirements, pharmacy fulfillment processes, patient access programs, reimbursement tools such as cover my meds Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers' confidence to prescribe Axsome medications for appropriate patients Communicate territory activity in an accurate and timely manner as directed by management Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results Successfully complete all training classes in a timely manner Complete administrative duties in an accurate and timely fashion Manage efforts within assigned promotional budget Effectively collaborate across all corporate functions Attend medical congresses and society meetings as needed Ensure timely access for patients through patient services and savings programs Overnight travel as indicated by the needs of the business Additional responsibilities as assigned Qualifications / Requirements Bachelor's degree from an accredited college or university Minimum of 5 years of pharmaceutical/biotech sales experience, including 2+ years in LTC or account-based selling environments Demonstrated experience delivering outstanding results, including Top 10% or Elite/President's Club performance Launch experience strongly preferred Must live within the geography of the assigned territory Experience collaborating with cross-functional teams, utilizing differential resources to achieve business goals Proven ability to successfully manage multiple tasks concurrently under accelerated timelines in a dynamic environment Ability to thrive with ambiguity and business environments with high expectations Patient support services experience a plus Strong digital marketing aptitude Strong interpersonal, presentation, and communication skills Frequent driving, including extended periods of time behind the wheel Prolonged sitting and standing as part of daily job functions Ability to lift and carry up to 30lbs regularly Overhead reaching required to close and secure liftgates or similar equipment Salary & Benefits The anticipated salary range for this role is $100,000 - $150,000. Develop a comprehensive and effective territory business plan inclusive of account plans for targeted LTC facilities aimed at achieving and exceeding quarterly & annual goals established by commercial leadership Promote within our approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines Develop strong customer relationships by better understanding the customer's needs Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials) Navigate Market Access and Reimbursement.

RI23 days ago

$82,940–$182,549 Per Year

This role is responsible for evaluating, shaping, and advancing high-impact opportunities such as insourcing decisions, new partnership models, and strategic investments that strengthen the customer experience and drive business performance. As part of the Customer Strategy & Growth team, this person partners closely with marketing, finance, and cross-functional business teams to translate strategy into clear business cases and executable plans.

Westerly, RI30+ days ago

7.1 Demonstrates a high level of respect, dignity compassion and professionalism for all customers by utilizing the four tenets (Dignity + Respect, Information Sharing, Participation, Collaboration) of Patient Family and Centered Partnership. Responsible for the administration and direction of the Ambulatory Care Center, GI Endoscopy, Operating Room, and Pre Admission testing program.

Cranston, Rhode Island30+ days ago

p>Responsibilities include but are not limited to:

Interpret/analyze customer requirements and process sales orders from written, electronic, or phoned in orders, including product selection, converting information into internal part numbers, pricing requirements, lead time, freight mode, shipping schedules and descriptions for entry into system.
Responsible for accurately creating/updating/maintaining new/existing customer inquiries/files within ERP/CRM/Web portal tools, Sales orders, RMA’s expediting, product, pricing, shipping details etc.

Middletown, RI20 days ago

$64,528.08–$115,148.80 Per Year

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Under the general direction of the Director of Operations or designee, manage patient flow and the daily operations of ambulatory practice locations(s) with an FTE staff of 25 to 34, including providers.

RI14 days ago

$66,330–$145,860 Per Year

p>The Manager, Product Development - Patient Care Programs is a key role on the Patient Care Programs team, bringing deep program knowledge and the agility to manage across program development, execution, and ongoing optimization of pharmacy programs that improve patient access, adherence, and operational efficiency. This role partners closely with enterprise teams to drive both program execution and analytics, leveraging data and insights to inform decision-making and program enhancements from requirements through deployment.

New!

Providence, RI1 day ago

$37.13–$74.26 Per Hour

p>PRINCIPAL DUTIES AND RESPONSIBILITIES:

Brown University Health employees are expected to successfully implement WOW care and role model the organization's values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another.

Develops and validates clinical competencies related to wound care, ostomy care, and skin assessment in collaboration with nursing professional development managers.

Coventry, RI30+ days ago

$65,000–$68,000 Per Year

li>Diversity, equity, inclusion, and belonging: Join groups like our Women in Limitless Leadership Employee Resource Council, Lean In circles, Racial and Ethnic Diversity (RED) Council, Pride LGBTQIA+ Council, Military Community Network, Solutions and Accessibility for Equality (SAFE) Council, Fostering Acceptance Inspiring Trust and Harmony (F.A.I.T.H), and more. In this dynamic environment, you will have the chance to apply your entrepreneurial and relationship-building skills and lead a caring, professional team that is instrumental in providing the highest quality care to our clients.

New!

Rhode Island2 days ago

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Brown University Health employees are expected to successfully implement WOW care and role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another.

Develops and validates clinical competencies related to wound care, ostomy care, and skin assessment in collaboration with nursing professional development managers.

Woonsocket, RI30+ days ago

$66,330–$145,860 Per Year

Success requires strong customer empathy, an entrepreneurial mindset, comfort navigating ambiguity, analytical rigor, and the ability to clearly and proactively communicate with senior leaders and partners across the Enterprise. Lead and support projects addressing complex, high‑impact problems (e.g., return to stock), partnering across Operations, Technology, Pharmacy, and other business units to explore, prioritize, and deliver new tactics.

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Customer Care Manager Jobs in Rhode Island

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Critical Care RN - ICU Registered Nurse Yale New Haven Health

Registered Nurse (RN), Float Critical Care / ICU Yale New Haven Health

Registered Nurse Float – Critical Care Yale New Haven Health

Critical Care Float Nurse / Float RN (ICU) Yale New Haven Health

RN - Acute Care Medicine Yale New Haven Health

Primary Care Physician Oak Street Health

Primary Care Physician-OSH Oak Street Health

Senior Construction Project Manager - Among RI's Top GC's! Michael Page USA

Lead Sales Associate (Seasonal) LESLIES POOLMART INC

Registered Nurse (RN) - Critical Care Float Pool Yale New Haven Health

Registered Nurse Float - Critical Care Yale New Haven Health

Nurse Residency - RN Yale New Haven Health

Registered Nurse, Care Manager Care New England Health System

Junior Project Manager, Customer Support Hexagon AB

Security Account Manager - Heath Care Insurer Allied Universal

Registered Nurse (RN) Case Manager - Home Care Saint Elizabeth Community

The Senior Manager of Enterprise Customer Experience Analysis CVS Health Corp

Manager, Care Management Care New England Health System

Customer Development Manager Kenvue Inc

PT Customer Experience Manager The Michaels Companies Inc

Customer Success Manager Imagine Learning Inc

Enterprise Customer Account Manager UKG

RN Care Manager - RI Careforth

SNF Integrated Care Manager (44302) Neighborhood Health Plan of Rhode Island

Integrated Care Manager (44285) Neighborhood Health Plan of Rhode Island

Lead Total Cost of Care Implementation Manager Blue Cross & Blue Shield of Rhode Island

RN Nurse Manager, Home Care Bayada Home Health Care, Inc.

Area Care Manager - CNA/PCA or HHA HOME CARE SNE LLC

Senior Manager, Product Development - Beauty and Personal Care CVS Health Corp

Account Manager, Point of Care - Greater New England Quidelortho Corp

Utilization Care Manager Brown University Health

Specialty Account Manager, Long Term Care Providence, RI Axsome Therapeutics Inc

Senior Manager - Customer Strategy & Business Integration CVS Health Corp

Periop Patient Care Service Manager Yale New Haven Health

Customer Care Specialist Taco Family of Companies

Practice Manager II Primary Care Southcoast Health System Inc

Manager, Product Development - Patient Care Programs CVS Health Corp

Registered Nurse/Clinical Program Manager Wound Care Brown University Health

Transitional Care Manager, Home Health Bayada Home Health Care, Inc.

Registered Nurse/Clinical Program Manager Wound Care RIH Rhode Island Hospital

Manager, Customer Journey Advocacy and Trust CVS Health Corp

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