1,837 Results for

Customer Care Manager Jobs in Milpitas, CA

Jobs

San Mateo, CA7 days ago

$19.95–$24.95 Per Hour

See Sunrise Senior Living Terms & Conditions at https://c-5885-20221207-www-sunriseseniorliving-com.i.icims.com/terms-and-conditions and Privacy Policy at https://c-5885-20221207-www-sunriseseniorliving-com.i.icims.com/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. The Care Manager/"Designated Care Manager" is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods.

New!

San Jose, CA5 days ago

$95,000–$125,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role focuses on building strong provider relationships, generating qualified new patient starts, and serving as a trusted liaison between physicians, clinical stakeholders, and our infusion care teams.

San Jose, CA7 days ago

$96,000–$120,000

Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We embrace more innovative ways of working, and you'll have the opportunity to implement cutting-edge project management practices while building strong relationships with clients, stakeholders, and team members.

San Jose, CA7 days ago

$175,000–$244,500 Per Year

Own Metrics & Business Impact Own and report on clear success metrics, including learner activation rate, course completion rate, time-to-first-value, 7/30/90-day retention cohorts, and revenue per learner, using data to continuously refine product strategy. UX-Obsessed for Learning – You bring a strong UI/UX sensibility focused on learner journeys, content discovery, progress tracking, and habit formation, with a track record of delivering intuitive and delightful learning experiences.

San Jose, CA20 days ago

$146,400–$219,600 Per Year
Full-time

Applying knowledge of the healthcare industry, trends, applicable laws and regulations, market conditions, and the market access environment (including but not limited to pharmacy economics, payer reimbursement landscape, and patient flow/influence between academic institutions, hospitals, and community practices). With a legacy of innovation since 1899, a presence in more than 30 countries, and more than 19,000 employees, we are advancing breakthrough therapies in oncology, cardiovascular disease, rare diseases, and immune disorders.

New!

San Francisco, CA6 days ago

$85,000–$95,000 Per Year

Cover Letter describing: Your experience managing clinic operations in regulated healthcare settings, including oversight of specimen collection or biohazard-related workflows, How you ensure safety, compliance, and operational efficiency. This role ensures that clinic operations run smoothly, services are delivered in alignment with program goals, and staff are supported to provide high-quality, culturally responsive care.

New!

Redwood City, CAToday

$87,100–$94,750

This client-facing role manages multiple service teams to deliver exceptional workplace experiences for 1,000+ employees across the corporate campus through proactive communication, enhanced engagement, and high-touch service delivery while ensuring operational efficiency and cost-effectiveness. The Assistant Workplace Manager – Experience Services oversees day-to-day operations of employee experience services at corporate headquarters, including mailroom operations, reprographic services, internal retail operations, and front-of-house customer service functions.

Santa Clara, CA12 days ago

$106,480–$145,200 Per Year

The PM provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader. Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.

Campbell, CA22 days ago

As an ABM, you are on a direct path to become a Branch Manager, a critical leader role within our Investor Services organization, which is responsible for helping individuals and families with their financial goals, including retirement planning, charitable giving, estate planning, active investing or managing banking and lending needs. In more than 300 branch offices in 45 U.S. states, youll find Branch Managers leading and coaching their teams as they work directly with our clients to achieve their financial goals.

San Jose, CA7 days ago

An employee’s pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

New!

Sunnyvale, CAToday

$110,000–$142,000

Lead and manage the site services team, including maintenance staff, janitorial services, security personnel, and other related staff, ensuring that all site services are effectively delivered. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

San Jose, CA7 days ago

Remote

Access to optional benefits including pre-tax flexible healthcare spending accounts (FSA and HSA), Dependent Care FSA, and Commuter Benefits, as well as optional Supplemental Life, AD&D, Hospital Indemnity, Disability, Legal, Accident, Critical Illness, Pet, and Personal Liability Insurance. Our products are installed in more than 15,000+ multifamily, commercial, gated communities, and student-housing properties worldwide, including properties developed, owned, and managed by the most trusted names in real estate.

New!

Sunnyvale, CA5 days ago

$135,000–$170,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. For decades, they have specialized in engineering, construction, design-build, prefabrication, and facility services across sectors including healthcare, data centers, aviation, education, government, and large-scale commercial projects.

San Jose, CA7 days ago

Remote

$94,000–$143,000 Per Year

Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Conduct technical accounting research in collaboration with the Revenue Accounting Senior Manager, ensure appropriate solutions are implemented with process documentation, and as needed document conclusions in accounting policy format.

San Jose, CA7 days ago

From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future. An employee’s pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.

New!

San Jose, CA6 days ago

Remote

$127,219–$190,828 Per Year

Building on the company’s leadership in the field of cellular metabolism, Agios is advancing a robust clinical pipeline of investigational medicines with active and planned programs in alpha- and beta-thalassemia, sickle cell disease, pediatric PK deficiency and MDS-associated anemia. Our teams cultivate strong bonds with patient communities, healthcare professionals, partners and colleagues, which helps us discover, develop and deliver therapies for genetically defined diseases – and make a bigger difference in their lives.

New!

San Francisco, CAToday

$65,000–$77,500 Per Year

Oversee systems for timely acknowledgment letters and emails for grants, sponsorships, and major gifts, ensuring messages reflect Rafiki's voice and values, in collaboration with the Development Assistant who manages day-to-day preparation and mailing. The Development Manager is a hands-on project manager, writer, and relationship-builder who keeps proposals, reports, and sponsorship outreach on track, and who makes sure the ED and DD&C are well prepared for high-value fundraising conversations.

San Francisco, CA7 days ago

$105,000–$125,000

Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Delivering projects: Successfully managing and leading projects from inception to completion, ensuring the highest quality delivery within agreed timelines and budgets.

Santa Clara, CA12 days ago

$84,700–$121,000 Per Year

Gather data, interpret it into meaningful information, and relay that information through clear, concise communication strategies; ability to see how pieces and processes fit into and affect the bigger picture/business model. An Assistant Project Manager (APM) obtains, evaluates, coordinates and distributes the information and authorizations necessary to construct projects on time, within budget and to the quality specified.

San Jose, CA7 days ago

In this position, you will collaborate closely with cross functional partners and high volume manufacturing sites, providing day to day leadership for Pilot line personnel and manufacturing operations while supporting the transfer of new technologies into full scale production. • Lead daily operations of the 3D printing production line, ensuring adherence to production schedules, overseeing facility staff, and ensuring all equipment and processes remain fully operational.

San Jose, CA7 days ago

Remote

$114,000–$194,000 Per Year

Establish a performance system that measures and improves the quality, coverage, and speed of customer save motions and optimizes capacity and routing models so the highest-revenue and highest-risk customers receive prioritized attention. 12+ of experience, a proven track record of improving Gross & Net Revenue Retention in a SaaS environment, with clear playbooks that moved the needle (early adoption, de-escalation, save motions, product activation).

San Jose, CA7 days ago

Mountain View, CA7 days ago

$1–$4 Per Hour

You’ll check in patients, verify paperwork, answer questions, offer refreshments, assist the Registered Nurse (RN), schedule appointments, and process payments - providing elevated, high-touch service with clear, professional communication. An ability to competently perform all the essential functions of the position (the combination of all essential duties and all essential skills and abilities listed above), with or without reasonable accommodation, is a basic requirement of all positions at the Hydration Room.

Mountain View, CA7 days ago

$139,900–$274,800 Per Year

Masters Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 6+ years experience working in product or service designOR Bachelors Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 8+ years experience working in product or service design. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.

Foster City, CA27 days ago

$63.59–$63.59 Per Hour

Knowledge of Salesforce Marketing Cloud, Sitecore Content Management system, & Google analytics would all be beneficial. Must have demonstrated ability to effectively manage multiple projects/priorities.

New!

San Jose, CAToday

Remote

A rapidly growing company is seeking motivated Customer Care Managers to join its remote support team in San Jose, California. Training and mentorship programs are provided, fostering a supportive environment for growth and success.#J-18808-Ljbffr.

Redwood City, CA30+ days ago

$110,000–$135,000

You will ensure that warranty claims are received, validated, and closed satisfactorily — including, as needed, incorporating root cause analysis and closed-loop learning to ensure that issues our customers experience are addressed at the root cause, fully contained, and prevented from recurring. You will: — Evaluate, select, and implement a warranty case management platform — building the business case for the appropriate tool and owning its implementation and operation.

Sunnyvale, CA26 days ago

Full-time
Employee

You will directly influence how public agencies manage assets and deliver essential services, turning complex operational challenges into streamlined, sustainable outcomes for communities nationwide. Join a team where your entrepreneurial drive directly impacts infrastructure and public service efficiency, helping agencies build safer, smarter, and more sustainable communities through cutting-edge technology.

Santa Clara, CA12 days ago

What you'll be doing: Deliver worldwide direction and collective accountability for Customer Care operations spanning multiple regions, service channels, and partners, ensuring consistent achievement of performance, quality, and customer experience outcomes. Partner with Human Resources to recruit, onboard, and develop Customer Care leaders and specialists, supporting succession planning, leadership development, and long term talent sustainability.

New!

Mountain View, CA5 days ago

$73.68–$110.52 Per Hour

Collaborates with the Orthopedic & Spine Executive and Clinical Management team to improve the use of evidence-based practice for the Orthopedic & Spine programs and improve clinical outcomes by leading PI projects, developing education modules, and gap analysis. (i.e., interprets "Big Picture" for department and communicates it to staff and other departments, positively influences "group think", holds effective meetings, holds monthly staff meetings, gives clear presentations, excels at both verbal and written communication.).

Newark, CA12 days ago

Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.

San Francisco, CA10 days ago

$102,000–$150,000 Per Year

DoorDash Commerce Platform is DoorDash's first restaurant software-as-a-service business unit - offering a suite of products and services across online ordering, branded mobile apps, loyalty solutions, and more that enable merchants to reach customers through their own first-party channels. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.

New!

San Mateo, CA3 days ago

Managing Mid-Market accounts, primarily working with dental office leadership and central office leadership. Hybrid workplace that provides flexibility, vibrant in-person workspaces, and the ability to build strong connections across all of Overjet - regardless of location.

Palo Alto, CA17 days ago

$120,000–$160,000 Per Year

A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workatos cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform.

New!

Redwood City, CAToday

$227,760–$237,760 Per Year

Define product strategy, feature design, and technology approach; Define product strategy and KPIs that reflect progress; Drive progress on end-to-end process/workflow improvement across functions; Identify the root causes of issues and resolve them; Develop and implement self-service features that enable customers to manage their orders; Enhancing the self-service order modification framework and managing the chat and voice bot products; Identify pain points and opportunities in the post-order experience through customer feedback, data analysis, and market research; Collaborate with customer service teams to ensure alignment between automated solutions and human support; Manage multiple stakeholders across the organization; Define and manage the product roadmap, setting of and continuously managing the right expectations with all relevant stakeholders including the senior leadership team; Establish and oversee the requirements definition process to ensure products will achieve desired outcomes of stakeholders and/customers; Proactively identify and resolve strategic issues that may impair the organization's ability to meet its strategic, financial, and technical goals. Must also have experience in the following: 3 years of professional experience driving full technical product lifecycle including integrating customer feedback into product requirements, driving prioritization and pre/post-launch execution; 3 years of professional experience capturing product requirements including stories, charting roadmap and documenting short and long-term customer use cases in product development workflow management tools; 3 years of professional experience utilizing agile development methodologies, including conducting sprint plans to continuously release product updates; 3 years of professional experience analyzing customer telemetry data in analytics tools, including Excel, and deriving actionable insights; 3 years of professional experience performing root cause analysis to develop machine learning algorithms to optimize the platform; 3 years of professional experience creating wireframes, prototypes and mocks using tools, including PowerPoint and Paint; 3 years of professional experience performing stakeholder management.

New!

Hayward, CAToday

$55,000–$120,000 Per Year

Confie and its family of companies - Freeway, Acceptance, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year! Expand business by proactively building relationships with existing customers to meet the agreed upon production and active customer goals .

New!

CA5 days ago

$134,000–$184,000 Per Year

Collaborate closely with cross-functional partners across Partnerships, Marketing, Clinical, Product, Analytics, and Workforce Transformation to ensure the voice of the customer is reflected across all business units. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems.

South San Francisco, CA18 days ago

$161,800–$300,600 Per Year

Marketers are masterful storytellers - accountable to inform positioning using an insight-driven marketing strategy, deliver simple compelling customer-led content creation, and design outstanding integrated customer experiences in partnership with networked partners (e.g., Customer Engagement and Genentech Business Operations). Supports tailored and actionable omnichannel customer engagement, leveraging appropriate customer insights including customer journeys, personas, market/competitor insights and other data needed, collaborating closely with the Customer Marketer Lead.

Redwood City, CA12 days ago

$55,000–$120,000 Per Year

Our Company: Confie and its family of companies - Freeway, Acceptance, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year! Expand business by proactively building relationships with existing customers to meet the agreed upon production and active customer goals.

New!

Alameda, CA5 days ago

$61.68–$102.81 Per Hour

SUMMARY: Under the supervision of the Clinical Manager, the AHD Wound Care Center Case Manager (RN) is responsible for providing comprehensive case management services to clients identified with complex wound conditions and assist them with social challenges that are at risk for health status decline. Final compensation will be determined based on several factors, including but not limited to a candidate’s experience, education, skills, licensure and certifications, departmental equity, applicable collective bargaining agreements, and the operational needs of the organization.

San Francisco, CA7 days ago

Partners with the implementation teams to ensure a smooth transition back to the post-go-live support team, including familiarity with project decisions, content, issues and outstanding optimization requests, decision tracking, and engaging governance with decision documents and change requests. Partner with UCSF Community Connect leadership to plan, prepare and conduct Community Connect user group focus meetings, which include but are not limited to issue discussion, lessons learned, system development updates, functionality voting, communication and upgrade planning.

Oakland, CA7 days ago

Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems / issues of diverse scope and determines solutions. The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care.

Milpitas, CA10 days ago

The Team Manager is the leader of the Patient Care Team and that member of the team whose function is to: supervise, evaluate and coordinate the various component members of the interdisciplinary team; assure continuity of care from admission to discharge or transfer to bereavement; serve as patient advocate and coordinator for other social service and health care providers in the community who are involved in the care of the team's patients; assume responsibility for the maintenance of patient records from intake through discharge or transfer to bereavement. Assures that problems/grievances/service failures experienced by individual patients/families or physicians/MCOs are addressed with team members, vendors, other VITAS departments, and are resolved promptly and satisfactorily.

Mountain View, CA30+ days ago

$182,000–$245,000 Per Year

Role Overview: The Senior Customer Program Manager is responsible for facilitating all program deliverables and serves as the day-to-day contact for key accounts, building trust and rapport while identifying and documenting areas of opportunity and highlighting best practices. Within the range, the successful candidate's starting base pay will be determined based on factors including job-related skills, experience, certifications, qualifications, relevant education or training, and market conditions.

Sunnyvale, CA11 days ago

$143,000–$286,000 Per Year

This leader will own strategy, roadmap, experimentation, and execution for products leveraging behavioral signals, machine learning, and optimization systems to improve engagement, retention, frequency, and wallet share. About the Team We are building an AI-enabled Customer Growth platform focused on improving customer engagement, retention, and lifetime value across digital and omnichannel experiences.

Sunnyvale, CA11 days ago

$143,000–$286,000 Per Year

New!

San Francisco, CA5 days ago

$143,400–$210,900 Per Year

We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers.

San Francisco, CA30+ days ago

You will collaborate with internal partners across Customer Experience, Legal, Product Management, Program Management, Engineering, and other departments to support important programs and ensure seamless collaboration across all departments. Write user stories and acceptance criteria to bring your product strategy to life, collaborating with Customer Service, Engineering, Program Management, Acquisitions, Legal, Finance, and Analytics.

San Francisco, CA17 days ago

$180,000–$210,000 Per Year

As a Majors Customer Success Manager, you'll play a critical role in guiding our largest customers through their journey with Harvey and defining the future of work at elite law firms, Fortune 500 companies and premier asset managers. Background in management consulting or technology advisory at a top tier management consulting firm, or strategic customer success/account management experience in an Enterprise SaaS or legal (big law or in-house or in-house) environment.

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Customer Care Manager Jobs in Milpitas, CA

Care Manager Sunrise Senior Living

Account Manager – Specialty Pharmacy (Infusion Therapies) Jobot

Project Manager *US AMR-Jones Lang LaSalle Americas, Inc.

Staff Product Manager - Creators HighLevel

Oncology Territory Manager, Breast - San Jose Daiichi Sankyo, Inc.

Clinic Administrative and Compliance Manager - Health Access Point Rafiki Coalition

Assistant Workplace Manager *US AMR-Jones Lang LaSalle Americas, Inc.

Commercial Construction Project Manager HITT Contracting

VP, Assistant Branch Manager Charles Schwab

Senior Strategic Sourcing Manager – Engineering Software, IP & R&D Services WD

Facilities Manager *US AMR-Jones Lang LaSalle Americas, Inc.

Marketing Manager - Remote ButterflyMX

Service Account Manager Jobot

Manager, Revenue Accounting - Remote Motive

Principal Program Manager - Transformation PMO: Supply Chain Center of Excellence WD

Senior Manager, Clinical Nurse Educator – Sickle Cell Disease - Remote Agios Pharmaceuticals

Development Manager Rafiki Coalition

Project Manager, Construction *US AMR-Jones Lang LaSalle Americas, Inc.

Commercial Construction Assistant Project Manager HITT Contracting

Production Manager, Startup Line Align Technology, Inc.

Director, Customer Retention - Remote HighLevel

Principal AI Program Manager WD

Wellness Coordinator - Part-Time Hydration Room

Principal Product Designer Microsoft

Product Manager Careers Integrated Resources Inc

Remote Customer Care Manager: Unlimited Earning Potential AO Globe Life - Simonne LeBlanc

Warranty & Customer Care Manager OnlyExperts

Regional Sales Manager Mid Market - Local Gov Trimble

Senior Manager, Customer Care- Global Services NVIDIA Corp

Clinical Program Manager, Integrated Care - FT - Days - Integrated Care @ MV El Camino Hospital

Customer Care Agent Mon-Fri 8am-5pm Vital Records Control

Customer Success Manager DoorDash Inc

Mid-Market Customer Success Manager Overjet Inc

Senior Customer Success Manager Workato Inc

Lead Product Manager, Digital Care Fanatics

Store Manager (Sales, Customer Service) Freeway Insurance Services America, LLC

Senior Group Manager, Customer Success Lyra Health Inc

Senior Customer Marketing Manager, Organized Customer Genentech Inc

Store Manager (Sales, Customer Service) Freeway Insurance Services America LLC

AHD Wound Care Center Case Manager, RN Alameda Health System

Customer Relationship Manager, APeX Community Connect UCSF Medical Center

FQHC Enhanced Care Manager UCSF Medical Center

Team Manager Home Care VITAS Healthcare Corp

Senior Customer Program Manager Aeva Technologies Inc

Principal, Product Manager, Customer Growth Walmart Inc

Staff, Product Manager, Customer Growth Walmart Inc

Senior Manager, Customer Experience DoorDash Inc

Senior CX Customer Platforms Product Manager Crunchyroll, Inc

Majors Customer Success Manager Counsel AI Corp

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