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Be the quarterback for your customers: Build real relationships with the people running these dealerships, GM, GSM, Fixed Ops Director, Service Manager, BDC Manager, and become the person they trust most. We’ve raised from leading VCs including First Round Capital, Toyota Ventures, Y Combinator, Innovation Endeavors, SV Angel, and Liquid 2. We’ve grown insanely quickly with a small, scrappy team and continue to move at that pace.

Flai

Customer Success Manager - San Francisco

6+ years in Customer Success, Strategic Account Management, or Enterprise SaaS with ownership of renewals, expansion revenue, and a portfolio of high-value enterprise accounts. Teams at Ramp, Notion, and leading AI labs use Juicebox to power their hiring, alongside 5,000+ customers from early-stage startups to Fortune 500 companies.

Juicebox

Enterprise Customer Success Manager

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You'll own a portfolio of accounts across some of the most forward-thinking companies in logistics and supply chain — serving as their trusted advisor, strategic partner, and internal champion. You'll collaborate closely with product and engineering teams to ensure customer needs shape what we build — but your north star is always the customer relationship and their outcomes.

BackOps

Customer Success Manager

Teams at Ramp, Notion, and leading AI labs use Juicebox to power their hiring, alongside 5,000+ customers from early-stage startups to Fortune 500 companies. We are on the path to $100M in ARR with 20%+ monthly growth , powering thousands of searches every day and making Juicebox one of the fastest-growing AI SaaS companies in the world.

Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth. Project Galileo: Since 2014, we''ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.

Cloudflare Inc

Manager, Presales Customer Engineering

You have owned large books end to end, carried and hit retention and expansion targets, and managed enterprise and mid market accounts through full renewal cycles. You will sit across the table from a VP of People, understand what they are accountable to internally, connect coaching outcomes to their business goals, and turn that trust into renewals and expansion.

Mento

Senior Customer Success Manager

You will work closely with Product, Sales, Sustainability Advisory, Support, and other cross-functional teams to help customers achieve their sustainability goals and translate customer needs into actionable improvements to our products and services. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization.

Watershed Technology Inc

Manager, customer success

Youll sit on our Customer Success team, owning the relationship with mid-market accounts (mostly dental office leadership and central office decision makers) from the moment the pilot starts through renewal and expansion. You should already know what it takes to keep a B2B SaaS account renewing and expanding, ideally with real experience turning renewals and upsells into a repeatable motion rather than just responding when something breaks.

Overjet Inc

Mid-Market Customer Success Manager

The role will be accountable for overall customer satisfaction, clearly articulating the communication strategies at NVIDIA as well as OEM/ODM Executive levels, taking care of high-profile customer critical issues which will require validated experience of customers' management across NVIDIA and OEMs/ODMs working closely with cross-functional teams. Strong leadership when looking after high-profile Customer Escalations, working across engineering, operations, quality, product management, and sales teams to resolve product technical quality and logistical issues.

Visualize your future . . . We Do 
NVIDIA is the world leader in graphics processing technologies, creating innovative, industry-changing products for computing, consumer electronics, and mobile devices. NVIDIA products are transforming visually-rich applications such as video games, film production, broadcasting, industrial design, space exploration, and medical imaging. We invest in our people and our technologies, support and fund industry research around the world, and consistently deliver high-quality products. NVIDIA's culture promotes and inspires a team of world-class employees to be at the top of their game. We've created an environment where talents are recognized and collaboration is valued. Our employees are shaping the world of tomorrow. . . today. We invite you to explore the opportunities available at NVIDIA to see what your future may hold.

Nvidia

Senior Customer Technical Program Manager - Data Center Quality And Sustaining

The role will be accountable for overall customer satisfaction, clearly articulating the communication strategies at NVIDIA as well as OEM/ODM Executive levels, taking care of high-profile customer critical issues which will require validated experience of customers’ management across NVIDIA and OEMs/ODMs working closely with cross-functional teams. Strong leadership when looking after high-profile Customer Escalations, working across engineering, operations, quality, product management, and sales teams to resolve product technical quality and logistical issues.

NVIDIA

Senior Customer Technical Program Manager - Data Center Quality and Sustaining

Executive Preparation & Narrative Development: Build and maintain a library of modular narrative frameworks and talk tracks that help Cloudflare executives move fluidly between technical depth and business-level conversation across any executive-level meeting, including QBRs, executive syncs, strategic reviews, and Executive Briefings. Facilitator-Led Engagement Design: When required, be present in person to host and facilitate Executive-level engagements at the San Francisco EBC, moving the organization away from slide-heavy, one-directional presentations toward meaningful executive-to-executive dialogue.

YEAR

Senior Customer Engagements Manager

We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. You''ll lead and grow a team of data scientists working at the intersection of customer experience quality and operational cost - uncovering opportunities to drive perfect interactions and informing improvements to teammate tooling that leverages AI-driven resolutions.

DoorDash Inc

Manager, Analytics, Customer Experience

About the Role: The Customer Success team at Planet is seeking a Customer Success Manager (CSM) on the Global Tech Touch team to handle global small-customer business and partner relationships in the EMEA and AMER region. Good working knowledge of geospatial technologies, GIS or Remote Sensing including how to manipulate geometries, convert file types, and perform other basic operations within a GIS environment (QGIS, ESRI, etc).

Planet Labs PBC

Customer Success Manager, Global Tech Touch

Our team is composed of product managers, business analysts, UX designers, and full stack software engineers, working together to create elegant solutions to complex problems. Coordinate with security, legal and authentication teams to build scalable but impactful solutions to improve customer experience in the identity management capacity.

Tesla Inc

Sr. Product Manager, Customer Identity

Key responsibilities include working directly with company leaders, sales, finance, marketing, product, clinical team members and practice managers to understand the customer journey through key metrics. Oma Fertility is a network of fertility clinics located across the United States that provides medical, financial, and emotional support throughout a patient’s fertility journey.

Oma Robotics

We're looking for a Founding Customer Success Manager to help our customers get real value from Krea, from first onboarding to deep, long-term adoption. You'll work closely with creative teams, guide them through workflows, and be the connective tissue between customers, product, and sales.

Krea

Founding Customer Success Manager

You'll be joining a team of reformed accountants, alumni of EY, PwC, KPMG, and Deloitte, plus in-house teams at companies like Brex, Meta, and WHOOP, who decided building the future of the close beat running one. Define what "adopted" means for each product and get customers there, including coaching controllers on running an AI-first close and connecting agents to their financials in Numeric.

Numeric

Drive operational change and continuous improvement alongside the Customer Operations leadership team, introducing new tools, processes, and ways of working that make support better for customers and for the team. In the United States, outside of California, the reasonably expected salary range is between $83,000 [minimum salary in our lowest US geographic market outside of California] to $134,000 [maximum salary in our highest US geographic market outside of California].

Scribd, Inc

Senior Manager, Customer Operations

This role will be responsible for building strong executive relationships with customers,, demonstrating ROI and impact of our solution, fostering cross-functional collaboration to maximize customer value, positioning customers for upsell and cross-sell opportunities, and turning customers into enthusiastic advocates. Our latest advancements in generative AI are used by thousands of radiologists daily, supporting more than one-third of radiology groups and healthcare systems and nearly 50% of all medical imaging in the U.S. at partners including Cone Health, Jefferson Einstein Health, Geisinger, Guthrie Healthcare System, and Henry Ford Health.

Rad AI

You'll sit on our Customer Success team, owning the relationship with mid-market accounts (mostly dental office leadership and central office decision makers) from the moment the pilot starts through renewal and expansion. You should already know what it takes to keep a B2B SaaS account renewing and expanding, ideally with real experience turning renewals and upsells into a repeatable motion rather than just responding when something breaks.

Customer Care Manager Jobs in Milpitas, CA

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Manager, Presales Customer Engineering Cloudflare Inc

Senior Customer Success Manager Mento

Manager, customer success Watershed Technology Inc

Mid-Market Customer Success Manager Overjet Inc

Senior Customer Technical Program Manager - Data Center Quality And Sustaining Nvidia

Senior Customer Technical Program Manager - Data Center Quality and Sustaining NVIDIA

Senior Customer Engagements Manager Cloudflare Inc

Manager, Analytics, Customer Experience DoorDash Inc

Customer Success Manager, Global Tech Touch Planet Labs PBC

Sr. Product Manager, Customer Identity Tesla Inc

Customer Success Manager Oma Robotics

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Senior Manager, Customer Operations Scribd, Inc

Customer Success Manager Rad AI

Customer Success Manager, Mid-Market Overjet

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