Customer Care Manager - State Farm Agent Team Member Joe Namy - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberStamford, CTThe Namy Agency is actively seeking a reliable team member who is willing to do what is needed to ensure team success, whether that be working in our Stamford or Bronx location. Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers.
Customer Care Manager Reworld Holding CorpCustomer Care ManagerNJ$95,200–$126,700 / yearp>All Reworld positions require a candidate's ability to perform the duties and responsibilities of the role while upholding Reworld's Values, including (but not limited to) contributing to a safe and inclusive workplace, delivering results through trust, and building breakthrough capabilities. Reworld partners with businesses by offering cutting-edge engineering and innovative solutions, to help customers reduce, reuse, recycle and recover value from waste streams and meet or exceed their sustainability goals.
Sr Customer Service Manager, Airports LGA (New York City, NY, US) American Airlines MexicoSr Customer Service Manager, Airports LGA (New York City, NY, US)New York City, NY$71,000–$100,000 / yearOur 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Establishes team and individual goals in support of departmental and company objectives; Coaches and mentors frontline team members in skill development, customer service elevation, Mentors, coaches, and develops future leaders by creating pathways for advancement.
Sr Customer Service Manager, Airports JFK (New York City, NY, US) American Airlines MexicoSr Customer Service Manager, Airports JFK (New York City, NY, US)New York City, NY$71,000–$100,000 / yearOur 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Establishes team and individual goals in support of departmental and company objectives; Coaches and mentors frontline team members in skill development, customer service elevation, Mentors, coaches, and develops future leaders by creating pathways for advancement.
Customer Service Manager, Airport Workforce Management (Airport Staffing) (New York City, NY, US) American Airlines MexicoCustomer Service Manager, Airport Workforce Management (Airport Staffing) (New York City, NY, US)New York City, NY$51,000–$86,500 / yearOur 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.
Customer Service Manager, Airport Customer Care (New York City, NY, US) American Airlines MexicoCustomer Service Manager, Airport Customer Care (New York City, NY, US)New York City, NY$51,000–$86,500 / yearOur 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.
Customer Service Manager The Michaels Companies IncCustomer Service ManagerStamford, CT$17.75–$23.10 / hourli>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Retail Customer Service Manager PT The Michaels Companies IncRetail Customer Service Manager PTHolmdel, NJ$17.25–$22.80 / hourli>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Care Agent Vital Records ControlCustomer Care AgentNJli>Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.
Collections Manager Veolia Environnement SACollections ManagerTeaneck, NJ$105,000–$115,000 / yearThis includes, but is not limited to the management and reconciliation of accounts within the Customer Care and Billing System for NJ operations and additional business units served by the NJ Center; investigation and resolution of misapplied payments; the completion and reconciliation of field service orders; the completion and reconciliation of all system generated 'to do' exceptions; management of the established 'Theft of Service' program; vacant with consumption management; consecutive estimates management; refund processing; reduction of aged receivables; managing the collections process; support of collection activities through contract vendors and miscellaneous charge application. Clear strategies will be collated, communicated, implemented and tracked to address challenges and capture opportunities with a clear focus on innovative solutions and ongoing assessment of technologies available to invigorate and improve key performance indicators.
Customer Service Manager, Airport Customer Experience Administration (New York City, NY, US) American Airlines MexicoCustomer Service Manager, Airport Customer Experience Administration (New York City, NY, US)New York City, NY$51,000–$86,500 / yearOur 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.
Operations Assistant, Customer Care International Cosmetics & PerfumesOperations Assistant, Customer CareNew York, New Yorkb>OVERVIEW: The Operations Assistant – Customer Care supports the Customer Care Manager by ensuring efficient operational processes, monitoring key performance indicators (KPIs), and facilitating cross-functional communication between the customer care team and warehouse operations. This role is responsible for tracking customer experience metrics such as CSAT, managing operational workflows, and leveraging systems including SAP, eVisibility, Shopify, and Gorgias to maintain seamless order and customer support operations.
Senior Director, Customer Care David Yurman EnterprisesSenior Director, Customer CareLyndhurst, New JerseyReporting to the VP of OMNI Operations, this role is responsible for day-to-day operations, performance management, and continuous improvement of a multi-channel Customer Care function, including inbound/outbound contact center operations and after-sales service (repairs). Partner with Digital/IT teams to optimize Customer Care systems, including Salesforce Service Cloud, Order Management, Marketing Cloud, and Experience Cloud, Commerce Cloud for OOBO and CSC.
Customer Care Specialist David Yurman EnterprisesCustomer Care SpecialistLyndhurst, New Jerseyli>Answer inquiries by researching, locating, and clarifying desired information; Resolve problems by clarifying issues; researching and exploring answers and alternative solutions, implementing solutions, and fulfilling requests. Led today by their son Evan, David Yurman creates timeless, yet contemporary collections for women and men defined by inspiration, innovation, consummate craftsmanship and cable – the brand’s artistic signature.
NewDigital Journey Leader Oracle CorpDigital Journey LeaderNY$90,100–$209,500 / yearp>Core Focus Areas: External Digital Journey Communications: Own the strategy and execution of customer-facing digital communication journeys across onboarding, adoption, value realization, renewals, expansion, and executive engagement, with messaging aligned to Gen 2 product experiences and Oracle Health Customer Success priorities. Cross-Functional Alignment and Governance: Partner across Customer Success, Communications, Digital Journeys, Product, Marketing, Operations, Sales/GTM, Technology, and Consulting/Implementation to align external messaging, manage priorities, and ensure communications are accurate, timely, and scalable.