1,177 Results for

Customer Care Manager Jobs in Granite City, IL

Jobs

St. Louis, MO8 days ago

$80,000–$90,000 Per Year

St. Louis, MO8 days ago

$110,000–$130,000 Per Year

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New!

Saint Louis, MO5 days ago

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BJC Home Care offers patients and their families a complete range of home care services, including skilled nursing services, adult and pediatric hospice and supportive care, rehabilitation therapy, home infusion therapy, infusion treatment rooms, home medical equipment and high-tech respiratory care.

To learn more, go to our Benefits Summary..

ST. LOUIS, MO30+ days ago

MasTec’s Clean Energy and Infrastructure Group (CE&I) is a $4 billion annual revenue business unit that provides construction services for industrial facilities; building products manufacturers, power generation facilities, manufacturing plants; solar, wind, and thermal energy plants; buildings, and infrastructure. MasTec Clean Energy & Infrastructure and our subsidiaries do not work with any third-party recruiters or agencies without a valid signed agreement and partnership with the Corporate Talent Acquisition Team.

St. Charles, Missouri15 days ago

Full-time

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This is a great opportunity for someone who thrives in a leadership role, values organization and teamwork, and wants to make a difference by supporting accessible, high-quality dental care in community health settings.

Key

As the Regional Office Manager – Dental, you’ll provide leadership and coordination across multiple dental offices to ensure smooth operations, consistent procedures, and exceptional patient care.

Saint Louis, MO14 days ago
p>The purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers. Our Primary Care Physicians operate at a single medical center supported by large care teams so our providers can focus on delivering a better quality of care, rather than a volume of services.

New!
O Fallon, ILToday
$150,000–$165,000 Per Year
HIRING QUALIFICATIONS / COMPETENCIES Leadership Plans and Aligns Drives Vision and Purpose Develops Talent Manages Conflict Financial Acumen Managers Complexity Functional Attracts Top Talent Communicates Effectively Drives Results Ensures Accountability Functional/Technical Skills CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task – Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.

Overland, MO30+ days ago
p>Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to inquiries about services and handling/resolving complaints.
Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts.

MO30+ days ago
p>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

MO30+ days ago
Minimum Qualifications Minimum Qualifications as related to Care Manager I Positions at Hamilton Center CARE MANAGER I High School diploma or equivalent An individual with at least 12 months of paid full time employment or 24 months of paid part time employment in a directly related adult child youth adolescent or family services related field including but not limited to the following professions Community Mental Health Center Group Home Residential Placement facilities Personal Care giver State Hospital Certified Nursing Assistant Licensed Professional Nurse Department of Childrens Services Family and Social Services Administration EducationSpecial Education Nursing Home Day Care providersstaff Juvenile Justice Centers Community CorrectionsProbation FQHC Hospitals Hospice Minimum Qualifications as related to CCBHC Care Coordinator II Positions at Hamilton Center CCBHC CARE COORDINATOR II Bachelors degree in psychology Social Work Sociology FamilyConsumer Sciences Child Development Substance Abuse Mental Health Human services Education Criminology Counseling Psychology Nursing Special Education Family Studies Marriage and Family Therapy Recreational Therapy Music Therapy Art Therapy Child and Adolescent Welfare or Youth Adult and Family Services with a minimum of 1 year of Case ManagementCare Management experience internal or external Nonspecific bachelors degrees with a minimum of 4 yrs. These clinics are required to provide a comprehensive set of services for children and adults including 247 crisis services outpatient mental health and substance abuse treatment services immediate screenings risk assessments and diagnoses and care coordination with emergency rooms law enforcement and veteran groups.

St. Louis, MO29 days ago
p>Martha's HandsNurse Care Managers:
Utilize your Nursing Skills as part of a 12-person Care Supervisory Team to:
Guide a client and their family through their care needs.
Provide direct care to our clients - perform Skilled Nursing tasks and ADL assistance as needed, including Medication Management, Wound Care, Diabetic Care, Tube Feedings, etc.

MO30+ days ago
5+ years of relevant customer success, business consulting, SaaS software implementation or sales experience or a combination of education and work experience with demonstrated success in customer success, SaaS operations, or sales with a deep understanding of SaaS, Go-To-Market and execution model (Strategy or Business Consulting, Business Development, Finance or other relevant experience). For reference, the expected salary range for this position is generally positioned as follows based on candidate location: 94,200 134,600: Candidates living in the Boston, New York CityNewark, Los Angeles, San Francisco/Bay Area, Seattle, or Washington, DC metropolitan areas.

Saint Louis, MO18 days ago
Create and maintain self-service knowledge articles and reference content that clearly articulate supply chain functions and processes for clinical stakeholders; collaborate with internal development teams to design and deliver digital-first workflows that enable supply chain partners to independently identify, resolve, and prevent operational exceptions. The purpose of the Supply Chain Customer Experience Manager is to bridge the gap between clinical operations and supply chain logistics by designing and managing a seamless, multi-channel engagement platform for healthcare providers.

Webster Groves, MO8 days ago
$30–$34 Per Hour
We believe Care Managers are the heart of exceptional home care and we're looking for compassionate professionals who feel the same way. If you're ready to leave behind the stress of hospital and nursing home environments and join a supportive, mission-driven team, we'd love to meet you!

MO30+ days ago
li>Proactively address process issues and errors ensuring HCCs adhere to SOPs consistently recognize trending errors and promptly follow up with HCCs to address process issues (related to SOP, processes in general and linked to the relevant systems).
Train HCCs on best practice for local area marketing activities and attending events to oversee operations at any events this may or may not include any relevant support for BHEs (Better Hearing Events).

Des Peres, MO30+ days ago
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Florissant, MO18 days ago
li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Chesterfield, MO16 days ago
li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Ellisville, MO20 days ago
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

St. Louis, MO19 days ago
$82,500–$137,500 Per Year
p>The successful candidate will work closely with delivery teams and internal stakeholders, supporting client engagement as required, and collaborating with partners across Customer Implementation, Sales & Account Management, Product & Proposition, and Technology to support delivery of agreed project outcomes.
Customer Program Management (CPM) at LSEG is a global function within Customer Implementation and Services responsible for ensuring that customer impacting projects including major upgrades, migrations, and displacements-are delivered consistently, efficiently, and with a strong customer experience.

Belleville, IL11 days ago
Remote
$78,400–$107,800 Per Year
Provides non-clinical support to the assessment and evaluation of members'' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Manager, Care Management Support, works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems; receives assignments in the form of objectives and determines approach, resources, schedules, and goals.

Webster Groves, MO30+ days ago
$30–$34 Per Hour
We believe Care Managers are the heart of exceptional home care and we're looking for compassionate professionals who feel the same way.
If you're ready to leave behind the stress of hospital and nursing home environments and join a supportive, mission-driven team, we'd love to meet you!

New!
St. Louis, MO4 days ago
FRFS operates as a fully integrated organization with groups dedicated to customer experience, operations, technology, product and customer/industry management, enterprise services, payments system improvement, and one focused on the ongoing growth and development of the FedNow instant payment service.
Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine Solutions, Fedwire Funds and Securities, the National Settlement Service (NSS), FedCash1, FedACH, Check Services, and the FedNow Service.

St Louis, Missouri14 days ago
p>A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. This position offers the opportunity to make a meaningful impact by partnering with internal and external treatment teams to provide education, coordination, and ongoing support for clients at risk for or managing chronic health conditions.

St. Louis, MO27 days ago
Requires 3 years full-time equivalent of direct clinical care experience to the consumer, 5 years full-time equivalent of direct clinical care experience to the consumer preferred or any combination of education and experience, which would provide an equivalent background, Multi-state licensure is required if this individual is providing services in multiple states. The Nurse Care Manager I will be responsible for performing care management within the scope of licensure for members with complex and chronic care needs by assessing, developing, implementing, coordinating, monitoring, and evaluating care plans designed to optimize member health care across the care continuum.

St. Louis, MO7 days ago
$75–$85 Per Hour
In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.
Technical Skills: Proficiency in Google Suite, including advanced functions in Sheets (VLOOKUP, COUNTIFS, SUMIFS), Google Forms, Google Docs, Google Slides, and Google Sites is necessary.

St. Louis, MO30+ days ago
p>The Team Manager is the leader of the Patient Care Team and that member of the team whose function is to: supervise, evaluate and coordinate the various component members of the interdisciplinary team; assure continuity of care from admission to discharge or transfer to bereavement; serve as patient advocate and coordinator for other social service and health care providers in the community who are involved in the care of the team's patients; assume responsibility for the maintenance of patient records from intake through discharge or transfer to bereavement.
Assures that problems/grievances/service failures experienced by individual patients/families or physicians/MCOs are addressed with team members, vendors, other VITAS departments, and are resolved promptly and satisfactorily.

MO30+ days ago
p>Position Details:
Required Education: Master's in Social Work, or has satisfactorily completed all requirements for the MSW but awaiting conferment by the educational facility, for all Social Worker's hired after 12/25/2011. This role's responsibilities include conducting thorough assessments of clients' social, emotional, and environmental circumstances, developing personalized care plans, and coordinating access to necessary services and resources.

Belleville, IL11 days ago
Remote
$86,300–$118,700 Per Year
p>To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
The Manager, Care Management leads teams of nurses, social workers, behavioral health professionals, and care management support professionals responsible for the care management of Medicaid members in Humana''s Illinois market.

Creve Coeur, Missouri12 days ago
p style="margin-bottom:0.0001pt;text-align:left">This is a full-time Pediatric Therapist (PT, OT or SLP) position for someone wanting to get into clinic management by starting off assisting with the daily management and supervision of services at above mentioned clinic location. Our team of more than 700 physical, occupational and speech therapists, along with our patient service specialists, focus on providing exceptional care and unparalleled customer service.

Creve Coeur, MO12 days ago
Our team of more than 700 physical, occupational and speech therapists, along with our patient service specialists, focus on providing exceptional care and unparalleled customer service.
This is a full-time Pediatric Therapist (PT, OT or SLP) position for someone wanting to get into clinic management by starting off assisting with the daily management and supervision of services at above mentioned clinic location.

St. Louis, MO30+ days ago
$100,000–$150,000 Per Year
Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Axsome Therapeutics is currently searching for a field based Long-Term Care (LTC) Specialty Account Manager (SAM) to drive LTC commercial activities for an assigned geography by executing marketing strategies to ensure a successful launch and make a meaningful difference through the execution of commercial activities.

IL22 days ago
Since the beginning, Kennelwood has been a leader in the pet care industry being the first to introduce pet services like Shed-X and Doggie DayCamp and continues the tradition by offering services such as training, grooming, dog daycamp, and boarding.
Ability to lead people and get results through effective communications, coaching, training and development Self-motivated and takes initiative.

New!
Ballwin, Missouri5 days ago
Each care plan shall include:
Client’s functional limitations;
Nutritional needs and food allergies for meal preparation; o Home medical equipment and supplies relevant to the care plan; o Type and schedule of services to be provided, including frequency; o Non-medical tasks requested.
Provide caregiver introduction for first scheduled shift; review care plan with client and caregiver and set expectations for service delivery; ensure client in-home binder with a printed copy of the care plan is easily accessible in the client’s residence.

St. Louis, MO26 days ago
Remote
$140,000–$165,000 Per Year
p>The Ostomy Care Territory Manager is responsible for achieving territory sales objectives through selling activities which include cultivating business partnerships with key decision makers, product in-services, driving market share and sales growth.
Employees in this role are expected to meet healthcare customers in person at their facilities or healthcare systems; therefore, this will require completion of credentialing requirements that meet the access requirements of each healthcare facility or system.

Des Peres, MO30+ days ago
Ability to react and remain calm in difficult situations • Ability to handle multiple priorities • Possess written and verbal skills for effective communication and a level of understanding • Competent in organizational and time management skills • Demonstrates good judgment, problem solving and decision-making skills • Experience and Qualifications • High School diploma/GED accepted and may be required per state/provincial regulations. The Care Manager/"Designated Care Manager" is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods.

MO25 days ago
$76,900–$115,300 Per Year
Facilitate Resolutions: Approach all customer interactions with a positive, can-do attitude, identify customer pain points, and work with cross-functional teams to provide effective solutions, Provide Product Training: Provide training and guidance to customers, ensuring they utilize our software effectively, drive customer engagement in webinars, ember, spark or community. Data Analysis: Utilize data to track customer success metrics and leverage user engagement data to design targeted campaigns that proactively engage with customers who are not utilizing key features of ServiceTitan vital to achieving their desired outcomes (digital success campaigns, remote workshops, proactive customer calls, etc.).

Saint Louis, MO30+ days ago
$32–$34 Per Hour
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Ongoing Home Care Assessments – Monitor clients’ living environments and adjust services or submit referrals for Home and Community-Based Services (HCBS) as needed. Circle of Care St. Louis is a nonprofit organization dedicated to helping older adults and individuals with disabilities live independently with dignity, safety, and community connection.

Des Peres, MO30+ days ago
Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass (“Right” resident, medication, dosage, time, route, right to refuse). Maintain and clean the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications.

Chesterfield, Missouri7 days ago
li style="font-size:10pt">Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass (“Right” resident, medication, dosage, time, route, right to refuse). COMMUNITY NAME: Sunrise of Chesterfield Job ID: 2026-238731 JOB OVERVIEW: The Medication Care Manager is responsible for providing the highest degree of quality care and services by administering medication and treatments in a safe organized manner.

New!
Chesterfield, MO2 days ago
li>Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass ("Right" resident, medication, dosage, time, route, right to refuse).
Maintain and clean the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications.

St. Louis, MO13 days ago
p>Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. This position offers the opportunity to make a meaningful impact by partnering with internal and external treatment teams to provide education, coordination, and ongoing support for clients at risk for or managing chronic health conditions.

Belleville, IL13 days ago
$26.90–$59.35 Per Hour
p>Required Job Qualifications:
Registered Nurse (RN) with 2 years direct clinical care to the consumer in a clinical setting or , unrestricted Licensed Professional Counselor (LPC, TX), or Licensed Master Social Worker (LMSW, TX), Licensed Clinical Professional Counselor (LCPC, IL) or Licensed Clinical Social Worker (LCSW, IL & NM) Licensed Marriage and Family Therapist (LMFT, IL & NM), Licensed Professional Clinical Counselor (LPCC, NM), Licensed Independent Social Worker (LISW, NM), or Licensed Mental Health Counselor {LMHC, NM) with 2 years of clinical practice experience.
This position is responsible to provide care coordination to members via telephonic and/or field-based care management to inform and educate them on health care programs to address their personal health needs, engaging the member in discussion of adherence to personal health goals, responding to inquiries from members, and supporting clinical operations with provider and member activities.

IL17 days ago
$20–$33 Per Hour
p>Career areasBrandsResourcesAbout UsMilitaryAuto Care Center Service ManagerHighland, ILApply nowAuto Care Center Service ManagerHighland, ILApply nowAuto Care Center Service ManagerHighland, ILApply nowAuto Care Center Service ManagerWM Supercenter #43512495 State Route 143Highland, IL 62249-1099CP-435-9007Loading map. $20.00 - $33.00/hr*Full timeShift may start between 8:00am - 4:00pmRole summaryThese Auto Care Center roles focus on the needs of our customers who entrust us with the care of their vehicles as they shop for merchandise and services offered at Walmart.

St. Louis, MO30+ days ago
p>• Handle inbound customer calls using a dialer system to address account questions and service needs Handle inbound customer calls using a dialer system to address account questions and service needs.
• Proficiency with PC applications, including data entry and navigating multiple systems and dual screens Proficiency with PC applications, including data entry and navigating multiple systems and dual screens.

St. Louis, MO30+ days ago
This role is responsible for handling inbound calls, resolving account-related inquiries, and delivering a professional and positive customer experience in a fast-paced, high-volume contact center environment.
Southeast Toyota Finance, a subsidiary of JM Family Enterprises, is seeking Bilingual Customer Care Representatives to provide high-quality, phone-based support to customers.

MO30+ days ago
$50,000–$65,000 Per Year
Ability to self-educate and self-regulate time, focus and efforts to appropriately onboard yourself into the role/team, leveraging senior team members as mentor-type partners. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs.

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Customer Care Manager Jobs in Granite City, IL

Assistant Project Manager - St. Louis, MO Jobot

Audit Manager Jobot

Hospice Registered Nurse Case Manager - Sign on Bonus Eligible BJC HealthCare

Design Build Manager William Charles Construction

Regional Office Manager - Dental Compass Health Network

Primary Care Physician Oak Street Health

Senior Veterinarian Banfield Pet Hospitals

Lead Veterinarian Banfield Pet Hospitals

Area Chief of Staff Veterinarian Banfield Pet Hospitals

Veterinary Leadership Banfield Pet Hospitals

Customer Care Agent Vital Records Control

Retail Customer Experience Manager The Michaels Companies Inc

Care Manager I / CCBHC Care Coordinator II HAMILTON CENTER INC

Nurse Care Manager (Part Time) Martha's Hands

Manager - Customer Success Operations Duck Creek Technologies LLC

Mgr, Supply Chain Customer Experience BJC HealthCare

Care Manager Seniors Home Care

Regional Manager Hearing Care - Iowa OR Missouri Sonova Holding AG

part time customer experience manager The Michaels Companies Inc

Full-Time Customer Experience Manager The Michaels Companies Inc

Retail--Customer Experience/Front End Manager The Michaels Companies Inc

FT Customer Experience Manager The Michaels Companies Inc

Project Manager, Americas Customer Program Management London Stock Exchange Group Plc

Manager, Care Management Support Humana Inc

Care Manager Seniors Home Care LLC

Federal Reserve Financial Services Manager, Operations Customer Testing Services The Federal Reserve System

Nurse Care Manager, RN Brightli

Nurse Care Manager I Elevance Health Inc

Program Manager Virtual Care StratAcuity Staffing Partners Inc

Team Manager Home Care VITAS Healthcare Corp

Social Work Care Manager II-IPCM (Exempt) Mercy

Manager, Care Management Humana Inc

Patient Care Manager - OP Pediatric Therapy SSM Health Physical Therapy

Patient Care Manager OP Pediatric Therapy Select Medical Corp

Specialty Account Manager, Long Term Care St. Louis, MO Axsome Therapeutics Inc

Pet Care Operations Manager Kennelwood Village Inc

Care Manager HomeWell Care Services MO331

Territory Manager (Ostomy Care) - St. Louis Coloplast Corp

Care Manager Sunrise Senior Living LLC

Customer Success Manager ServiceTitan Inc

Care Manager Circle of Care St Louis

Med Care Manager Sunrise Senior Living

Medication Care Manager – Senior Living Sunrise Senior Living

Medication Care Manager - Senior Living Sunrise Senior Living LLC

Nurse Care Manager, RN Burrell Behavioral Health

Government Programs Care Manager III Health Care Service Corp

Auto Care Center Service Manager Walmart Inc

Customer Care Representative JM Family Enterprises, Inc.

Bilingual Customer Care Representative JM Family Enterprises, Inc.

Associate Customer Onboarding Manager World Wide Technology Inc

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