NewSenior Manager, Customer Care QcellsSenior Manager, Customer CareSan Francisco, CAFull timediv>Mobility Standing 20% of time Sitting 70% of time Walking 10% of time Strength Pulling up to 10 Pounds Pushing up to 10 Pounds Carrying up to 10 Pounds Lifting up to 10 Pounds Dexterity (F = Frequently, O = Occasionally, N = Never) Typing F Handling F Reaching F Agility (F = Frequently, O = Occasionally, N = Never) Turning F Twisting F Bending O Crouching O Balancing N Climbing N Crawling N Kneeling N . You may view your privacy rights by reviewing Qcells' Privacy Policy or by contacting our hqca-recruiting@qcells.com.
customer service mgr (part time)Closing The Michaels Companies Inccustomer service mgr (part time)ClosingAlameda, CA$19.25–$23.80 / hourli>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer service manager Full time The Michaels Companies IncCustomer service manager Full timeAlameda, CA$19.25–$23.80 / hourp>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Care Agent Vital Records ControlCustomer Care AgentNewark, CA$23–$26 / hourli>Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.
Customer Care Agent Mon-Fri 8am-5pm Vital Records ControlCustomer Care Agent Mon-Fri 8am-5pmNewark, CAli>Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.
Customer Service Manager (Administrative Services Manager) City of SunnyvaleCustomer Service Manager (Administrative Services Manager)Sunnyvale, CA$132,526–$165,658 / yearli>Reviews, analyzes, audits, reconciles, monitors, and maintains accounts in assigned area of responsibility including cashiering, utility billing, reconciling receivables and processing collections, and approving billing adjustments; approves account adjustments and cash receipt vouchers; provides cash funds for other departments; prepares cash deposits and posts revenues; oversees the processing of City-wide payments such as utility taxes, transient occupancy taxes, and City invoices. Oversees the management and direct supervision of the City's utilities customer service function, supervising staff responsible for providing service via a variety of communication portals including a call center; oversees the processing of utility payments and the creation of work orders submitted by the service provider and other departments; responds to escalated customer needs; develops programmatic responses to new needs and/or legislative requirements.
Nurse Manager I, Care at Home (Home Health Experience Required) Kaiser PermanenteNurse Manager I, Care at Home (Home Health Experience Required)San Francisco, CA$228,000–$264,000 / yearli>Manages improvements to operations and technology processes by: defining issues and overseeing the development of goals and priorities for strategic projects designed to remediate issues and improve quality, service, affordability, and/or operating efficiency; applying a structured approach for identifying root causes and implementing solutions to improve the performance of operations system processes; and ensuring performance metrics used to monitor the success of strategic improvement projects are tied to strategic department initiatives. At Kaiser Permanente, nurses are highly skilled professionals who exemplify leadership, critical thinking, and collaborative problem-solving, and deliver the right care, at the right time, in the right setting.
Nurse Manager II, Care at Home (Strong Home Health experience Required) Kaiser PermanenteNurse Manager II, Care at Home (Strong Home Health experience Required)Oakland, CA$239,000–$276,100 / yearli>Manages improvements to operations and technology processes by: leading and implementing long-term strategic projects designed to remediate issues and improve quality, service, affordability, and/or operating efficiency; developing and managing a structured approach for identifying root causes and implementing solutions to improve the performance of operations system processes in response to barriers and/or issues; and ensuring performance metrics used to monitor the success of strategic improvement projects are tied to strategic organizational initiatives. Manages designated units or teams by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed; partners with key stakeholders and business leaders to ensure products and/or services meet requirements and expectations while aligning with departmental strategies.
Customer Service Representative (on-site) SW Technologies Inc.Customer Service Representative (on-site)Union City, CAResolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. To effectively carry out the above responsibilities, the Customer Service representative should possess the following skills, knowledge, and business experience: · High school diploma or equivalent required, college degree preferred.
Customer Service Representative (on-site) SW TechnologiesCustomer Service Representative (on-site)Union City, Californiadiv>· Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. · Exercises good judgment within defined procedures and practices to determine appropriate actions and problem solve as needed. Compensation: $43,000.00 - $46,000.00 per year .
Customer Service / Benefits Advisor (Work from home) AO Globe Life - Simonne LeBlancCustomer Service / Benefits Advisor (Work from home)San Jose, CARemoteFull timeli style="margin-bottom:11px">Earnings That Match Your Effort – Commission-based pay with unlimited income potential, plus bonuses and incentives. Virtual interviews via Zoom are being scheduled now—apply today!(Note: position is remote, but candidate must reside in BC, AB, SK, MB, ON, NL provinces or CA, WA or VA.
Customer Service / Benefits Advisor (Work from home) - AO Globe Life AO Globe LifeCustomer Service / Benefits Advisor (Work from home) - AO Globe LifeSan Jose, CaliforniaRemoteli style="margin-bottom:11px">Earnings That Match Your Effort – Commission-based pay with unlimited income potential, plus bonuses and incentives. Virtual interviews via Zoom are being scheduled now—apply today!(Note: position is remote, but candidate must reside in BC, AB, SK, MB, ON, NL provinces or CA, WA or VA.
Nurse Case Manager II Kaiser PermanenteNurse Case Manager IIOakland, CA$100–$115.28 / hourDrives services related to the initial case assessment by: interviewing patients and their families to evaluate needs, goals, and current services independently; identifying and proposing process improvements for determining initial eligibility, benefits, and education for all admissions; analyzing and ensuring authorization data (e.g., authorization data regarding admitting/principle diagnoses, bed type(s), and disposition data for accuracy, after visit summary) and correcting and escalating inaccuracies; recommending and designing research plans that identify new and/or existing options to assure that quality, cost-efficient care is provided; and leveraging advanced knowledge to assess medical necessity for hospital admission and required level of care to inform physicians. Supports efforts to remain updated on current research, policies, and procedures by: researching, recommending, and attending pertinent seminars, workshops, and approved educational programs and workshops specific to professional needs; implementing systems, processes, and methods to maintain team knowledge of community resources; monitoring and/or reviewing operational team data and key metrics applied to own work; making suggestions for change or improvement as needed, and helping others to develop ideas as needed; and implementing policy updates to ensure that regulatory requirements are being met.
Assistant Aquatics Manager UCSF Medical CenterAssistant Aquatics ManagerSan Francisco, CAp>The focus of this job will be on the UCSF pool operations including the hiring, training, supervising, teambuilding, certification and compliance of a team of lifeguards to cover all three UCSF pools including risk management, pool maintenance, chemical balances emptying and filling of pools, compliance and certification of staff. Under general supervision of the Aquatics Manager, the Assistant Aquatics Manager plans and manages facility and lifeguard operations and supports the programming units of Aquatics for both the Bakar and Millberry Fitness & Recreation Centers.
Nurse Manager II - General Surgery Kaiser PermanenteNurse Manager II - General SurgeryRedwood City, CA$239,000–$276,100 / yearli>Manages improvements to patient-centered operations and technology processes by: leading and implementing long-term strategic projects designed to remediate issues and improve quality, service, affordability, and/or operating efficiency; developing and managing a structured approach for identifying root causes and implementing solutions to improve the performance of operations system processes in response to barriers and/or issues; and ensuring performance metrics used to monitor the success of strategic improvement projects are tied to strategic organizational initiatives. Manages designated units or teams by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed; partners with key stakeholders and business leaders to ensure products and/or services meet requirements and expectations while aligning with departmental strategies.
Executive Projects Manager - Thoracic Surgery UCSF Medical CenterExecutive Projects Manager - Thoracic SurgerySan Francisco, CAp>Manage, plan, and administer a full range of administrative operations in a small to medium academic department, or a small to medium non-academic department or program, where operations are significantly complex in terms of budgetary funding, number of faculty, staff and students, and / or are broad in scope due to focus of operations (e.g., computer or wet lab space and equipment, fundraising, grant writing, etc.). Working under the guidance of the Division Chief, Senior Directors, Administrative Directors & Operations Managers, the Executive Projects Manager will play a pivotal role in advancing the division's mission of excellence in education, research, and clinical care within the high-pressure and fast-paced environment of an academic medical center.
NewPatient Service Access Manager - Hospital Admissions & Financial Counseling UCSF Medical CenterPatient Service Access Manager - Hospital Admissions & Financial CounselingSan Francisco, CAp>Required Qualifications: Bachelor''s degree in a related area, or four years of relevant experience plus five or more years of healthcare experience with operational expertise in front-end revenue cycle operations, in some or all of the following functional areas: patient registration, insurance verification, authorization and referral management, denials prevention, patient placement, and hospital operations. As a specialist in Admissions and Registration operations, the MB Patient Access Services Manager will function as an Apex power user able to utilize advanced features of the system to develop patient workflows and collaborate with various departments to resolve issues and ensure optimal patient flow.
Sr. Clerk UCSF Medical CenterSr. ClerkSan Francisco, CAp>To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html. The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care.