12 Results for

Customer Experience Manager Jobs in Fremont, CA

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Fremont, CA5 days ago

With over 30 years of success, a strong team-oriented culture, and partnerships with high-profile clients in industries such as automotive, aerospace, and advanced manufacturing, this is an exciting opportunity to make a meaningful impact while working alongside professionals who value safety, quality, teamwork, customer service, and continuous improvement.

San Francisco, CA21 days ago

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Own or be an active participant in several customer touch points including: Business Value Justification meetings, Business Reviews, and Renewal Meetings , with a track record of successful planning and execution of Executive Business Reviews. Above all, you will embed AI-driven optimization into your daily workflows-using advanced data analysis to uncover selling opportunities and automating routine tasks to accelerate customer outcomes and maximize operational efficiency.

San Jose, CA7 days ago

The CXM combines and expands upon traditional Sales Support and Installation/Training functions into a single, customer-facing role focused on strengthening relationships, driving customer success, and contributing directly to business growth. As we shift from a transactional support model to a more proactive, relationship-driven, and revenue-generating approach, this role is designed to provide true ownership of the customer lifecycle post-sale.

San Francisco, California30+ days ago

You're excited to define what best-in-class looks like for a premium product, and you have a real point of view on what great support means in a world where AI is changing the tools, the expectations, and the experience itself.

Help triage incoming issues and work with teams to prioritize fixes based on severity, user impact, and customer sentiment.

Palo Alto, CA25 days ago

p>Primary Responsibility:

The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling.

This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.

Sunnyvale, CA7 days ago

$132,526–$165,658 Per Year

li>Reviews, analyzes, audits, reconciles, monitors, and maintains accounts in assigned area of responsibility including cashiering, utility billing, reconciling receivables and processing collections, and approving billing adjustments; approves account adjustments and cash receipt vouchers; provides cash funds for other departments; prepares cash deposits and posts revenues; oversees the processing of City-wide payments such as utility taxes, transient occupancy taxes, and City invoices.

Oversees the management and direct supervision of the City's utilities customer service function, supervising staff responsible for providing service via a variety of communication portals including a call center; oversees the processing of utility payments and the creation of work orders submitted by the service provider and other departments; responds to escalated customer needs; develops programmatic responses to new needs and/or legislative requirements.

Mountain View, CA30+ days ago

$188,500–$255,000 Per Year

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Morgan Hill, CA26 days ago

$20.15–$21.15 Per Hour

If you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you. The Customer Service Manager position is one of hourly store management.

Union City, CA30+ days ago

Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. To effectively carry out the above responsibilities, the Customer Service representative should possess the following skills, knowledge, and business experience: · High school diploma or equivalent required, college degree preferred.

Union City, California30+ days ago

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· Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

· Exercises good judgment within defined procedures and practices to determine appropriate actions and problem solve as needed.

Compensation: $43,000.00 - $46,000.00 per year

Fremont, CA30+ days ago

$123,000–$184,600 Per Year

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Concord, CA30+ days ago

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Customer Experience Manager Jobs in Fremont, CA

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