New York, New York30+ days ago
Mumbrella Marketing Company of the Year 2022
HRD Employer of Choice <200 Staff 2024
NZ Hi Tech Awards, Emerging Company of the Year 2024
AFR Best Place to Work Media and Marketing (4th place) 2024
FYI - We’re pet-friendly in principle and practice — with the occasional four-legged visitor adding to the charm, not the chaos.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
As a Brand Champion (our version of a Customer Success Manager), your number one priority is ensuring marketers are getting as much value as possible from the brand health data in their Tracksuit Dashboards.
Why this role exists
At Tracksuit, Brand Champions turn brand health data into business momentum.
A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workatos cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform.
Florham Park, NJ30+ days ago
li>Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs. The Senior Customer Experience Manager partners with the Head of Client Experience to define and execute the global customer experience (CX) strategy, building on established frameworks and governance.
This role oversees Team Leads and Specialists supporting Concierge, VIP, and CLEAR1 members while driving operational excellence, service quality, and continuous improvement across digital support experiences, member journeys, and service operations. What you''ll do:
- Own the digital member support strategy and day-to-day operations for Premium Experience and CLEAR1 channels, ensuring exceptional service delivery and accountability for member and business outcomes.
The Customer Relationship team is accountable for the retention and growth of revenue across agency-led accounts-and in some cases direct advertisers-by deepening platform usage, expanding data adoption, and identifying incremental growth opportunities aligned to client marketing objectives. Owns top‑tier or highly complex accounts with full autonomy, navigating multiple buying centers, senior agency leadership, and cross‑market or cross-platform strategies.
p>Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet. Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses - Oral Care, Personal Care, Home Care and Pet Nutrition.
li>Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies:
- Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.