1,208 Results for

Customer Care Manager Jobs in District of Columbia

24

Schedule Details/Additional Information:.

11200 AMC Mount Pleasant - Case Management

Status:.

Blue Cross and Blue Shield Association logo
New

DC
Remote
  • $72,360–$143,715 / year

p>Licenses/Certifications:

For Behavioral Health Care Managers, must have the following Education, Experience and License(s): Must be licensed in at least one of the three states and/or jurisdictions shown below and have the ability to meet credentialing requirements for independent professional practice (Masters level licensed behavioral health professional):

  • Maryland: LCSW-C or LCMFT or LCPC. Care Manager works closely with members and the interdisciplinary care team to ensure members have an effective plan of care and positive member experience that leads to optimal health and cost-effective outcomes.

DC
  • $48,000–$64,000 / year

We benchmark roles against external market data and use structured leveling frameworks to ensure fairness, consistency, and internal equity across teams and geographies.

  • Proactively engage with accounts ahead of renewal dates to support renewals, mitigate risks, and address ''at-risk'' accounts.

  • DC
    • $142,200–$164,600 / year

    This is a pivotal customer engagement role responsible for driving customer success, engaging with our partners, orchestrating mission relevant workstreams, renewals, and expansion while serving as the critical bridge between our customers, partners, delivery teams, sales organization, engineering and product teams. As Senior Customer Success Manager, Global Public Sector (UK), your responsibilities will include: Lead customer success and partner success workstreams and virtual teams with a clear focus on driving satisfaction, retention, expansion, and renewals with leading Global Public Sector government and industry.

    New

    WASHINGTON, DC
    • $98,000–$163,000 / year

    Develops account plan goals, strategies, and activities - collaborates across stakeholder groups (other federal agencies) to develop, update and execute account plans, including identifying account goals, strategies, opportunities and activities to meet customer travel and expense needs and to communicate service benchmarks and share best practices. This involves developing strategic account plans, customer focused fact sheets, reports, etc. and preparing executive briefing materials/information to ensure leadership remains informed regarding the customer’s evolving mission, strategic travel service needs, operational requirements and concerns.

    Washington, District of Columbia

    In this role, you’ll bring your clinical expertise, leadership, and compassion directly into clients’ homes—guiding care, supporting caregivers, and ensuring seniors can remain safe and comfortable where they belong.

    Washington, DC
    • $148,000–$185,000 / year

    This position will be part of the newly created Long Term Care (LTC) team responsible for the representation of our psychiatry products within LTC facilities, LTC corporations, behavioral health organizations and associated HCPs. Experience managing relationships with important customers including key opinion leaders, local LTC professional and advocacy groups, LTC facilities, local and regional payers, LTC pharmacies, etc.

    DC

    p>Job Title:Customer Care AssociateJob Code:PP0007Supervises Directly:NoNew or Revised:RevisedRegular or At-Will:RegularDate Last Revised:6/1/2026Exempt or Non-Exempt:Non-ExemptCompensation Approval Signature: Union/ Non-Union:Union.

  • May represent the Authority at court proceedings (and/or administrative hearings) with DC Water's legal representative both with external and internal attorneys providing required documentation to support water and sewer charges.

  • Washington, DC
    Remote
    • $146,000–$168,000 / year

    Key Responsibilities: • Effectively communicates about the product & overcomes objections • Understands disease state and therapeutic area • Uses clinical data in selling product • Understands the market landscape and competing products • Analyzes territory and account data, uses judgment and experience to identify business opportunities • Prioritizes sales activities and continually evaluates targets to meet goals and track sales impact • Develops KOLs and implements programs consistent with product strategy to drive sales results • Develops and maintains relationships with internal colleagues and external HCPs/Customers • Ensures compliance with all applicable laws, policies and procedures in conducting business • Meets specific expectations on speaker events and other available resources • Fully Competent to train on the device to all levels of users. or B.S. degree in relevant field, and 2 plus years recent hospital sales experience or 5 plus years Specialty sales • In lieu of a Bachelor's degree, will consider either an Associate's Degree and 5+ years of successful, proven pharmaceutical or industry equivalent experience within hospital / Institutions • Current experience within the territory and customer knowledge highly preferred • Strong technical and clinical presentation and selling skills • Excellent verbal and written communication and interpersonal skills • Proven track record of sales success and strong business acumen • Excellent planning and organizational skills • Strong collaboration and teamwork skills • Valid driver's license • Required to pass all product training testing • Overnight travel • Excellent computer skills.

    DC

    Essential Duties & Responsibilities: The role interacts with customers to discuss billing issues, establish payment terms, arrange for water audits, and coordinate field crew activities related to emergencies, inquiries, concerns, and other problems pertaining to water, sewer, and meter-related issues. Skills in utilizing a personal computer and maintaining sufficient knowledge of application software programs (i.e., GIS, Information Websites, word processing, spreadsheets, e-mail, and other agency systems).Knowledge of automatic meter reading, inspections, maintenance, and water cut-off and turn-on policies and procedures.

    Washington, DC
    Remote
    • $29.50–$41 / hour

    Circle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet.

    What you'll be responsible for:

    You'll be a part of a truly amazing team of people working directly with customers around the world, helping them to utilize the full potential of Circle while providing an outstanding customer experience with every interaction.

    DC
    • $79,000–$90,000 / year

    p>Registered Nurse (RN), Nursing, Home Care Registered Nurse, Emergency Room Registered Nurse, Clinical Nurse, Nurse Case Manager, Field Case Manager, Medical Nurse Case Manager, Workers' Compensation Nurse Case Manager, Critical Care Registered Nurse, Advanced Practice Registered Nurse (APRN), Nurse Practitioner, Case Management, Case Manager, Home Healthcare, Clinical Case Management, Hospital Case Management, Occupational Health, Patient Care, Utilization Management, Acute Care, Orthopedics, Rehabilitation, Rehab, CCM, Certified Case Manager, CDMS, Certified Disability Management Specialist, CRC, Certified Rehab Certificate, CRRN, Certified Rehab Registered Nurse, COHN, Certified Occupational Health Nurse, CMC, Cardiac Medicine Certification, CMAC, Case Management Administrator Certification, ACM, Accredited Case Manager, MSW, Masters in Social Work, URAC, Vocational Case Manager. As a Field Case Manager, you will work closely with treating physicians/providers, employers, customers, legal representatives, and the injured/disabled person to create and implement a treatment plan that returns the injured/disabled person back to work appropriately, ensure appropriate and cost-effective healthcare services, achievement of maximum medical recovery and return to an optimal level of work and functioning.

    Washington DC, DC
    • $137,000–$219,000 / year

    You'll develop strategies to solve complex business problems using new ways of thinking, and devise solutions to support your clients' needs through using the latest tools and methods. Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm.

    Washington, D.C.
    Remote
    • Full time

    This role sits alongside two regionally focused Development & Design Managers responsible for ground-up development and large-scale interior buildouts, and is specifically focused on the interior retrofit and improvement work that spans the full U.S. portfolio. Projects are interior-scope, executed within operating data centers, and require someone who thrives in the complexity of occupied, live-infrastructure environments where precision, coordination, and minimizing customer disruption are as important as design quality.

    WASHINGTON, DC

    Integrating clinical care with existing community providers, Federally Qualified Health Centers (FQHC's), The George Washington University Hospital, and our Urgent Care Center in Ward 8, this enhanced integrated delivery system will establish a robust network of care for all District residents, but more importantly, it will ensure residents of Wards 7 and 8 have access to high quality care in their community. Our advanced hospital will offer 136 beds (with the ability to expand to 184 beds), a verified trauma center, adult and pediatric emergency departments, maternal health and newborn delivery, an ambulatory pavilion for clinic visits and other outpatient services, onsite 550-car parking garage, and a helipad for emergency transport.

    PricewaterhouseCoopers LLP logo

    Washington, DC
    • $124,000–$280,000 / year

    Managing development teams in building healthcare AI and GenAI solutions, including analytical modeling, prompt engineering, Python-based development, testing, communication of results to clinical and operational stakeholders, front-end and back-end integration, and iterative use case development with health system clients; Documenting and analyzing healthcare business processes - across clinical operations, and population health programs - to identify AI and GenAI opportunities, gather requirements, define initial hypotheses, and develop solution approaches tailored to health system workflows; Collaborating with health system client teams - including clinical informatics, population health, and IT leaders - to understand their business and clinical problems and select the appropriate models, LLMs, and approaches for AI/GenAI use cases; Designing and solutioning AI/GenAI architectures for health system clients, including RAG-based clinical knowledge retrieval systems, agentic AI workflows for care management and revenue cycle automation, and custom LLM application builds with appropriate PHI safeguards; Managing teams to process healthcare unstructured and structured data - including clinical notes, discharge summaries, claims records, EHR data, and ADT feeds - for use as LLM context, including embedding of large clinical text corpora, generative SQL query development, and building connectors to EHR back-end databases; Managing daily operations of a global healthcare data science team on client engagements, reviewing developed models, providing feedback, and assisting in analysis of clinical and operational outcomes; Directing data engineers and other data scientists to deliver efficient, HIPAA-compliant solutions that meet health system client requirements for clinical, financial, and operational AI use cases; Leading and contributing to development of proof of concepts, pilots, and production use cases for health system clients - spanning clinical decision support, prior authorization automation, patient risk scoring, workforce optimization, and throughput modeling - while working in cross-functional teams; Facilitating and conducting executive-level presentations to health system leadership showcasing GenAI and ML solution capabilities, use case development progress, model performance, and recommended next steps; Structuring, writing, communicating, and facilitating client presentations that translate complex AI and ML concepts into clear clinical and business value narratives for health system audiences; and, Managing associates and senior associates through coaching, providing feedback, and guiding work performance, with an emphasis on developing healthcare domain knowledge alongside technical AI and ML capabilities. You will architect and build production-grade RAG pipelines, MCP connections, agentic AI workflows, and MLOps frameworks, managing daily operations across global delivery teams while engaging health system leaders at the executive level to ensure measurable clinical and operational impact.

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