1,225 Results for

Customer Care Manager Jobs in District of Columbia

Jobs

Washington, DC

$66,000–$80,000

b>Location901 Massachusetts Ave NW, Washington, District of Columbia, United States, 20001VIEW ON MAP.

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

Today

Washington, DC

$2,583–$2,748

As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team.

Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment.

Today

Washington, DC

This value is evident in everything we do, from the smell of scratch-made artisanal croissants and organic bread baking fresh throughout the day to the beauty of hand-crafted pastries, delicious coffee, and savory creations delivered in a warm and inviting atmosphere. This full-time, salaried role is hands-on and people-focused, requiring a strong leader who can inspire teams, deliver outstanding customer experiences, and drive operational and financial success.

Today

Washington, DC

Remote

li>Translate client governance requirements, including FISMA and NIST controls, into program controls and staff accountability frameworks.

Working familiarity with GitHub Enterprise, CI/CD frameworks, security scanning (SAST, SCA, DAST), and infrastructure-as-code tools.

2 days ago

Washington, DC

$150,000–$400,000 / year

Experience representing hospitals, health systems, physician groups, Medicare Advantage organizations, managed care organizations, pharmacy benefit managers (PBMs), healthcare technology companies, or private equity-backed healthcare platforms. Demonstrated experience representing clients before the U.S. Department of Justice (DOJ), U.S. Attorney's Offices, Department of Health and Human Services Office of Inspector General (HHS-OIG), Centers for Medicare & Medicaid Services (CMS), state Medicaid agencies, and other federal or state enforcement authorities.

4 days ago

Washington, DC

$59,820–$101,836

The Clinical Dietitian is responsible for collecting pertinent information development of appropriate care plans monitoring the status of patients counseling patient and family on special nutritional requirements consulting with other health personnel (physician nurse pharmacist case manger therapist etc.) as appropriate. Provides patient with ongoing nutrition assessment and outcome-oriented nutrition counseling necessary to assist patient in achieving and sustaining an effective nutritional status.

25 days ago

$99,000–$124,000 / year

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Renew and grow a portfolio of Public Sector customer accounts by proactively anticipating needs, recommending additional products and services, and delivering an excellent customer experience as measured by net revenue retention and product usage.

The Senior Customer Success Manager (CSM), Public Sector is a highly motivated and commercially minded individual responsible for end-to-end customer lifecycle management that drives long-term satisfaction, net revenue retention, NPS, product usage, and referrals.

30+ days ago

$75,000–$93,000 / year

p>The CSM II performs hands-on account management activities and collaborates with cross-functional teams to coordinate successful onboarding, training, adoption, and ongoing customer relationships that drive long-term satisfaction and accelerated net retention growth.

Renew and grow a portfolio of customer accounts by proactively anticipating needs, recommending additional products and services, and providing an excellent customer experience as measured by revenue retention and product usage.

30+ days ago

Remote

The CSM manages the team responsible for handling these contacts, ensures all provider communications are addressed accurately and within contractually required response timeframes, and escalates unresolved or sensitive issues to the Project Manager.

Handle provider inquiries related to Additional Documentation Request (ADR) letters, medical review determinations, Discussion and Education (D&E) session scheduling, and Medicare appeals processes; ensure staff are trained and equipped to address each inquiry type accurately.

30+ days ago

$190,800–$300,300 / year

As an Oncology Customer Team Leader (CTL), you will manage and lead a team of Oncology Sales Representatives/Specialists that engage with customers to uncover and address their needs, and educate key stakeholders about our oncology products, and communicate to the broader oncology community.

Collaborate with Oncology Sales organization, including peer CTLs, Key Account Managers, and the extended team including alliance partners to ensure a cohesive customer experience and effective sales execution.

8 days ago

We need a high-achieving and goal-oriented individual who is comfortable on the phones and excels at translating complex technical and fintech concepts into simple, actionable value for doctors, office managers, and practice admins who may be less familiar with our technology. The team is backed by some of the world's leading VCs (Andreessen Horowitz, NEA, etc.) and is supported by an expert group of advisors including the cofounders of Square and Xendit, executives from Intuit, former Governors, White House senior staffers, and a co-founder of CityMD.

30+ days ago

Remote

$91,935–$153,225 / year

p>Actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. We focus on delivering exceptional customer experiences, ensuring value realization, and supporting strategic business objectives through proactive customer success management and targeted account strategies.

18 days ago

Washington, District of Columbia

The team is backed by some of the world’s leading VCs (Andreessen Horowitz, NEA, etc.) and is supported by an expert group of advisors including the cofounders of Square and Xendit, executives from Intuit, former Governors, White House senior staffers, and a co-founder of CityMD.Nitra maintains a hybrid work policy, with team members working from the office four days per week and Wednesdays designated as a work-from-home day. Help the team drive adoption and expansion across credit card and financing products, NitraMart marketplace spend, and AI software, helping customers realize measurable value across the Nitra platform.

30+ days ago

Washington, DC

$30.96–$35.38 / hour

Creates and manages security groups, provisions security groups to grant access to network resources, manages memberships of security groups, and removes security groups as needed. This role is responsible for fostering a customer-focused culture while ensuring that access management requests are handled accurately, efficiently, and in accordance with established security policies and procedures with the goal to make an impact across the federal government.

18 days ago

Washington, DC

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The role focuses on assessment, care planning, service coordination, and collaboration with families, healthcare providers, and community resources to ensure quality, member-centered care.

30+ days ago

$204,000–$281,000 / year

Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:$182,000-$251,000 USDThe Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection.

10 days ago

Washington, Washington DC

Remote

$80,000–$125,000 / year

Exercise discretion and independent judgment in developing and implementing strategies to address customer needs and challenges, working closely with cross-functional teams such as finance and marketing, to ensure successful customer outcomes. 8+ years of enterprise software or SaaS customer success/account management with specific experience supporting the public sector (military/government/law enforcement/public safety).

30+ days ago

Washington, DC

A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.

30+ days ago

Washington

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Manage a portfolio of small-to-mid-sized accounts, providing ongoing support, guidance, and value throughout the customer lifecycle.

Experience working with small business customers or in the events industry.

2 days ago

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Bridge Technical & Business: Serve as the functional liaison between product engineering teams and customer delivery teams, translating complex technical requirements into actionable solutions.

UiPath is seeking an experienced Customer Success Manager to join our Public Sector team, supporting mission-critical transformation and AI initiatives for clients across the Department of War.

28 days ago

$60,200–$107,400 / year

p>Requisition number: 2366357 Job category: Nursing Primary location: Washington D.C., DC Additional locations: Capitol Heights, Maryland | Bowie, Maryland | Hanover, Maryland | Washington, District of Columbia | Alexandria, Virginia | Arlington, Virginia | Chevy Chase, District of Columbia | Annapolis, Maryland | Columbia, Maryland Date posted: 05/22/2026 Overtime status: Exempt Travel: No.

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The fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount.

21 days ago

Washington D.C., DC

$60,200–$107,400 / year

p>Requisition number: 2359769 Job category: Nursing Primary location: Washington D.C., DC Additional locations: Columbia, Maryland | Chevy Chase, District of Columbia | Arlington, Virginia | Bowie, Maryland | Washington, District of Columbia | Hanover, Maryland | Annapolis, Maryland | Alexandria, Virginia | Capitol Heights, Maryland Date posted: 04/23/2026 Overtime status: Exempt Travel: No.

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30+ days ago

$150,000–$175,000 / year

p>ACS currently provides the following benefits for this position: paid vacation leave, paid sick leave, paid holidays, health insurance, flexible spending account or health care savings account, dental insurance, life insurance, vision insurance, retirement benefits, short- and long-term disability, and 4-week work from anywhere; each benefit is subject to the terms of the applicable program.

Steward the multi-quarter roadmap, translating strategy into sequenced, measurable initiatives that advance both near-term platform improvements and long-term delivery platform strategy.

30+ days ago

Washington, DC

$59,092–$62,487.36 / year

SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in Washington, DC, helping them break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help transform the lives of individuals and families, their communities, and the systems and structures that affect them. Provides geriatric care assessment, case management, care navigation, and resource referral to clients in the form of one-on-one support sessions, family meetings, and group sessions.

30+ days ago

Washington

div class="col col-xs-7 description" id="job-description">The Integrated Care Navigator & Behavioral Health Case Manager is responsible for guiding individuals through healthcare and social service systems while providing clinical support, case management, and therapeutic interventions. Therapeutic Support & Counseling

Provide individual and group counseling using evidence-based practices (e.g., CBT, DBT, trauma-informed care).

15 days ago

Washington, DC

The Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.

30+ days ago

$98,000–$163,000 / year

li>

Develops account plan goals, strategies, and activities - collaborates across stakeholder groups (other federal agencies) to develop, update and execute account plans, including identifying account goals, strategies, opportunities and activities to meet customer travel and expense needs and to communicate service benchmarks and share best practices. This involves developing strategic account plans, customer focused fact sheets, reports, etc. and preparing executive briefing materials/information to ensure leadership remains informed regarding the customer's evolving mission, strategic travel service needs, operational requirements and concerns.

3 days ago

Washington, DC

Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. The annual OTE range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:$151,000-$207,900 USDThe Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection.

30+ days ago

In this role, you will conduct: Strategic Customer Leadership & Relationship Management Serve as the primary executive point of contact for your assigned DoD/IC/FSI strategic accounts, managing relationships at the C-suite, security leadership, and technical teams Develop and execute multi-year customer success strategies that align Oktas identity and access management capabilities with customers mission objectives, security posture improvements, and compliance requirements Conduct regular business reviews with customer executives, presenting data-driven insights on adoption, ROI, risk reduction, and strategic value delivery Anticipate and proactively address customer needs before they escalate, leveraging deep knowledge of government procurement cycles, budget constraints, and authorization timelines Compliance, Security & Regulatory Navigation Serve as a liaison for government security and compliance inquiries, including Authorization pathways, DISA authorization and security requirements, FedRAMP compliance and continuous monitoring obligations. Strong listening skills with the demonstrated ability to ask effective questions, dive deep, understand the customer's business priorities and anticipate the customer's needs Strong interpersonal skills and the ability to work and collaborate with multiple teams who have varying backgrounds and skills Strong technical and problem solving skills coupled with the ability to provide quick resolution to problems.

24 days ago

The firm has approximately 2,500 lawyers and professionals serving clients in major centers of business, finance, technology, and government in Boston, Chicago, Dublin, Hong Kong, London, Los Angeles, Milan, New York, Paris, San Francisco, Seoul, Shanghai, Silicon Valley, Singapore, Tokyo and Washington, D.C. The firm has consistently been recognized for its leading practices in many areas, including asset management, private equity, M&A, finance, real estate, tax, antitrust, life sciences, health care, intellectual property, litigation & enforcement, privacy & cybersecurity, and business restructuring. Manage and drive the development of existing client relationships and pursuit of new business opportunities for the HCLS Industry Group, partnering directly with partners and other business support colleagues, including by: Leading internal business development strategy meetings and driving execution of strategic client and target initiatives, including setting strategic priorities, driving accountability and follow-through, and coordinating with global BD and practice development colleagues on cross-functional growth opportunities.

30 days ago

$150,000–$175,000 / year

Steward the multi-quarter roadmap, translating strategy into sequenced, measurable initiatives that advance both near-term platform improvements and long-term delivery platform strategy.

30+ days ago

p>SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in the District of Columbia, helping them to break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help to transform the lives of individuals and families, their communities, and the systems and structures that affect them.

To Apply: Go to our career page at https://www.some.org/careers/open-opportunities and click on the search icon to locate this position.

30+ days ago

Washington, District of Columbia

Nitra maintains a hybrid work policy, with team members working from the office four days per week and Wednesdays designated as a work-from-home day.

What we're looking for: A charismatic and outgoing Customer Success Manager with 2-8 years of experience who will manage a portfolio of SMB private practices. We need a high-achieving and goal-oriented individual who is comfortable on the phones and excels at translating complex technical and fintech concepts into simple, actionable value for doctors, office managers, and practice admins who may be less familiar with our technology.

Your responsibilities will include:
Own a large book of business (100+ customers) with clear accountability for consumption, customer retention, and net revenue expansion.
30+ days ago

This role supports the execution of structured timelines, monitors progress against defined milestones and facilitates consistent communication across internal and external stakeholders.

Summary of Position:

The Value-Based Care (VBC) Project Manager is responsible for coordinating key operational outcomes within Verisma's VBC Retrieval team.

28 days ago

Washington, DC

$100,000–$125,000 / year

div>

Job Summary: Our client is seeking a manager focused on state and federal government affairs to join its growing Federal Policy, Advocacy, and Consulting (FPAC) practice. This role provides an exciting opportunity to work at the intersection of healthcare policy and legislative advocacy, supporting a diverse portfolio of clients across a wide range of public policy issues.

4 days ago

Washington

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Customer Care Manager Jobs in District of Columbia

Your responsibilities will include:
Own a large book of business (100+ customers) with clear accountability for consumption, customer retention, and net revenue expansion.
30+ days ago

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Customer Care Manager Jobs in District of Columbia

Rooms Operations Manager Marriott International, Inc

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Dietitian Nutrition Services - Part time MedStar Health

Senior Customer Success Manager, Public Sector Diligent Corp

Customer Success Manager II, Public Sector Diligent Corp

Customer Service Manager - Federal Health (CMS) DOMA Technologies

Oncology Customer Team Leader (District Sales Manager) - Mid-Atlantic District Merck & Co Inc

Customer Success Manager Nitra Inc

Manager, Customer Success - Secondary Education East Coast (USA Remote) Turnitin LLC

Manager, Customer Success Lead nitra

Copy of Customer Relationship Manager 6630 Metrostar Systems

Care Manager I V-Tech Solutions Inc.

Manager, Customer Experience Technology Okta Inc

Customer Success Manager - State & Local Clearview AI

Enterprise Customer Account Manager UKG

Bilingual Customer Success Manager (Spanish/English) Goodshuffle Pro

Customer Success Manager - DOD/DOW UiPath Inc

Registered Nurse Field Case Manager - Care at Home - DC, MD, VA UnitedHealth Group Inc

Registered Nurse Field Case Manager - Optum Care at Home - DC, MD, VA UnitedHealth Group Inc

Sr. Product Manager - Customer Delivery Platforms Chemical Abstracts Service

Geriatric Care Manager SOME, Inc.

Integrated Care Navigator & Behavioral Health Case Manager Community Wellness Ventures

Care Manager Sunrise Senior Living

Customer Engagement Manager - Senior Consultant Guidehouse Inc

Sr. Customer Success Manager, Federal Okta Inc

Senior Customer Success Manager, DoD/IC/FSI Okta Inc

Senior Business Development Manager Health Care & Life Sciences Ropes & Gray LLP

Sr. Product Manager - Customer Delivery Platforms American Chemical Society

Geriatric Care Manager SOME Inc

Customer Success Manager nitra

Your responsibilities will include: Own a large book of business (100+ customers) with clear accountability for consumption, customer retention, and net revenue expansion.Apply30+ days ago

Project Manager, Value-Based Care Verisma Systems Inc

Health Care Policy Manager - State/Federal Government Affairs Macpower Digital Assets Edge Private Limited

Registered Nurse (RN) Care Manager Advocate Health and Hospitals Corporation

Global Public Sector Senior Customer Success Manager Virtru Corp

Care Manager - Behavioral Health (Remote) Blue Cross and Blue Shield Association

Customer Success Manager II Meltwater NV

Registered Nurse Care Manager Options Home Care

Manager, Long Term Care (Pennsylvania Region) Teva Pharmaceutical Industries Ltd

Customer Care Associate - (26-CC-600012-097) District of Columbia Water and Sewer Authority

Critical Care Business Manager (DC Metro) Mallinckrodt LLC

Customer Care Associate - Dispatching - (26-CC-600012-075) District of Columbia Water and Sewer Authority

Customer Care Advisor Circle Internet Financial LLC

Medical Field Case Manager Enlyte Group LLC

Design Manager (Remote) CoreSite

Workday Financials Architect Senior Manager Protiviti Inc

Food Service / Nutrition Operations Manager University Health Services Inc

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Stand out to leading employers.

Your responsibilities will include:
Own a large book of business (100+ customers) with clear accountability for consumption, customer retention, and net revenue expansion.
30+ days ago