392 Results for

Customer Care Manager Jobs in Columbus, OH

Jobs

New!

Mount Air, OH4 days ago

Key Responsibilities Care Planning & Client Support Develop, implement, and regularly update individualized Care Plans based on client needs Conduct new client assessments Perform client and caregiver introductions Visit clients in homes, hospitals, and rehabilitation facilities Caregiver Supervision & Development Supervise, coach, and support caregivers to ensure high-quality care delivery Provide ongoing training, including infection control and emergency procedures Conduct announced and unannounced quality assurance visits Address performance concerns and administer discipline when necessary Assist with caregiver onboarding and orientation Communication & Coordination Serve as the primary point of contact for clients, families, caregivers, and referral partners Coordinate care with external providers (e.g., home health, hospice, facilities) Collaborate with the Staffing Coordinator to ensure appropriate caregiver-client matches Follow up on client and caregiver feedback, including surveys Documentation & Compliance Maintain accurate, timely documentation in agency systems Manage care notes for long-term care insurance providers Track referrals and maintain CRM records On-Call Requirements · Serve in an on-call rotation to support clients and caregivers during evenings and weekends · Respond to urgent situations, including staffing gaps or client care issues · Perform caregiver and/or client support, including in-person visits, introductions, and new client assessments Operational Support Support scheduling needs as required Participate in team meetings and ongoing training opportunities Serve as a backup direct care provider when necessary Cross-training in other areas to assist with office operations, as needed Work as otherwise directed Compensation details: 50000-50000 Yearly Salary PI31a085ca0200-25448-402811385c143e31-5e48-4549-b638-05792d185386 This position is responsible for coordinating, implementing, and supervising care services while supporting caregivers and maintaining strong relationships with clients, families, and referral partners.

New!

Delaware, OH4 days ago

Facilitate timely workup of patients for access management, dialysis services, patient education, hospitalizations, and kidney transplantation as appropriate, and ensures coordination of care with the multidisciplinary renal team. Frequently interacts with subordinate supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers.

New!

Columbus, OH2 days ago

$60,522–$129,615

Manage transitions of care episodes for patients on their panel, including timely completion of structured clinical assessments to identify post-discharge needs, medication reconciliation on behalf of the PCP, and addressal of identified needs directly or via collaboration with other team members. In partnership with the primary care provider, (PCP), the RN, Care Manager is the lead for care management activities, drives care coordination and collaborates with interdisciplinary teams to ensure care continuity for complex patients.

New!

Columbus, OH2 days ago

Oversees patient and caregiver readiness and ability to perform dialysis treatments at home and assesses environment for suitability in the ongoing delivery of home dialysis therapy, including training patients and caregivers on the safe and effective operation and preventative maintenance of equipment. Ensures competency of staff in the operation of all home dialysis therapy-related equipment, including the ability to troubleshoot equipment problems with the patient via telephone, maintaining appropriate staff licensures and CPR certifications.

New!

Columbus, OH5 days ago

$118,600–$177,800 Per Year

Ecolab Life Sciences serves pharmaceutical manufacturers, cosmetics products manufacturers, pharmacies, and analytical laboratories with cleaning, sanitizing, and disinfection programs and validation support. To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to: - Undergo additional background screens and/or drug/alcohol testing for customer credentialing.

New!

Columbus, OHToday

Remote

$109,010–$133,210 Per Year

With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services.

Wright-Patterson Air Force Base, OH10 days ago

Provide support with the monitoring, reviewing, analyzing and coordination of security assistance issues concerning DoW and non-DoW agencies to ensure compliance with established policies, Letters of Request (LORs), and Letters Of Offer and Acceptance (LOAs), the Foreign Assistance Act, the Arms Export Control Act (AECA), and other relevant legislation. Support the Government at various meetings both Continental United States (CONUS) and Outside Continental United States (OCONUS) including, but not limited to, program reviews, team management reviews, design reviews, financial and production readiness reviews, and TIMs at various levels of the Government and other Contractor organizations.

Blacklick, OH11 days ago

$120,000–$150,000 Per Year

Bachelor’s degree in engineering, architecture, construction management, engineering technology, building construction, building science, or related field. 7-10 years of experience as a Superintendent, Quality Control Manager, Project Manager, Project Engineer, Construction Manager, or similar role.

New!

Powell, OH6 days ago

responsible for taking the lead in helping build a high-performance team capable of differentiating Valvoline Instant Oil. Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority.

Groveport, OH11 days ago

The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability. We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family.

New!

Columbus, OH3 days ago

$1,662.94–$1,858.58

Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.

New!

Columbus, OH6 days ago

Applying knowledge of the healthcare industry, trends, applicable laws and regulations, market conditions, and the market access environment (including but not limited to pharmacy economics, payer reimbursement landscape, and patient flow/influence between academic institutions, hospitals, and community practices). Guided by our 2030 vision to "be an innovative global healthcare company contributing to the sustainable development of society", we are shaping a healthier, more hopeful future for patients, their families, and society.

New!

Columbus, OH2 days ago

$86,300–$129,500

Expand relationships with multiple decision makers at dealer clients to maximize revenue & minimize cancellations; Work closely with assigned dealers to provide a data-driven consultative assessment of their operational challenges and needs; own, deepen and continually build the relationship with their dealers. You will present creative solutions to help dealers reach their business objectives, provide insights to automotive dealers regarding key business challenges, and collaborate across Cox Auto sales teams to drive quality referrals.

Columbus, OH11 days ago

$21.10–$40.90

Must reside in the West Region of Ohio; Counties include Hamilton, Clermont, Butler, Warren, Hardin, Logan, Champaign, dams, Brown, Scioto, Darke, Greene, Clinton, Miami, Montgomery, Preble, Lucas, Fulton, Williams, Defiance, Van Wert, Hardin, Mercy, Green, Clark, Madison, Auglaize, Allen, Logan, Shelby**. **Must reside in West Region Ohio Counties: Hamilton, Clermont, Butler, Warren, Hardin, Logan, Champaign, dams, Brown, Scioto, Darke, Greene, Clinton, Miami, Montgomery, Preble, Lucas, Fulton, Williams, Defiance, Van Wert, Hardin, Mercy, Green, Clark, Madison, Auglaize, Allen, Logan, Shelby**.

Columbus, OH11 days ago

$21.10–$40.90

The Case Management Coordinator utilizes critical thinking and judgment to collaborate and inform the case management process, in order to facilitate appropriate healthcare outcomes for members by providing care coordination, support and education for members through the use of care management tools and resources. • Enhancement of Medical Appropriateness and Quality of Care: o Using holistic approach consults with case managers, supervisors, Medical Directors and/or other health/behavioral health programs to overcome barriers to meeting goals and objectives; presents cases at case conferences to obtain multidisciplinary review in order to achieve optimal outcomes.

Columbus, OH11 days ago

$21.10–$40.90

Columbus, OH11 days ago

$21.10–$40.90

The Care Management Coordinator utilizes critical thinking and judgment to collaborate and inform the case management process, in order to facilitate appropriate healthcare outcomes for members by providing care coordination, support and education for members through the use of care management tools and resources. • Enhancement of Medical Appropriateness and Quality of Care: o Using holistic approach consults with case managers, supervisors, Medical Directors and/or other health/behavioral health programs to overcome barriers to meeting goals and objectives; presents cases at case conferences to obtain multidisciplinary review in order to achieve optimal outcomes.

Columbus, OH9 days ago

$174,070–$374,920 Per Year

Role Description: The purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers. Oak Street Health is on a mission to “Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest.

Columbus, OH9 days ago

$174,070–$374,920 Per Year

The purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

New!

Columbus, OH3 days ago

Must be a Licensed Nursing Home Administrator OR at least one of the following:3,000 hours of direct operational responsibility for a senior housing facility, health care facility, residential care facility, adult care facility or group home licensed by the state. A Unique Approach to Senior Living: Our associates power Wallick’s approach to senior living that goes beyond care to ensure our residents live their best lives through meaningful activities, delicious meals and round-the-clock support.

Marysville, OH9 days ago

$3–$4 Per Hour

Strong interpersonal and leadership skills; ability to motivate physicians and non-physicians, manage multiple assignments, work successfully with a diversity of people and locations, maintain good working relationships; Supportive team member; Ability to establish effective relationships quickly with both clients and non-clients preferred. Develop relationships with appropriate outpatient resources such as skilled nursing facilities, sobering centers, urgent care centers, primary care physicians, and mental health crisis centers.

Columbus, OH11 days ago

$21.10–$40.90

Columbus, OH11 days ago

$21.10–$40.90

Lancaster, OH11 days ago

$2,719–$2,719

Job Considerations Psychological/Mental analytical abilities, memory, problem-solving and creativity Physiological-Potential Exposures: Electrical equipment Cognitive-Communication and collaboration with other co-workers, physicians, other employees, and patients and families; prioritizing and time management; persuasiveness and judgment Environmental-no special considerations Protective Equipment- no special considerations. Prepares room and equipment for patient; transfers immobilized patient from stretcher to treatment couch, giving special care to catheters, IV s, oxygen, respirator, chest tubes, and other life support; positions patient in prescribed anatomical positions for treatment.

Lancaster, OH11 days ago

$2,719–$2,719

Columbus, OH30+ days ago

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. + Partners with senior leaders to develop clear, compelling messaging strategies that reflect the business vision, enhance leadership understanding, and drive product strategy.

Columbus, OH30+ days ago

A customer obsessed individual with the ability to build and maintain good, productive relationships with engineers and technical partners, and an ability to translate customer needs into clear product delivery or technical requirements. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

New!

Dublin, OH6 days ago

PetSmart’s Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company’s vision, mission, values, and strategy. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.

Columbus, OH30+ days ago

$97,375–$160,000 Per Year

Join our dynamic team and make a meaningful impact by executing high-quality marketing strategies that ensure our products and experiences resonate with customers and achieve success. + Leads the development and execution of key go-to-market initiatives, including briefing, concept creation, development, and implementation of targeted marketing campaigns across multiple channels to drive product engagement and adoption.

Columbus, OH30+ days ago

Remote

This job implements effective utilization management strategies including: review of appropriateness of health care services, application of criteria to ensure appropriate resource utilization, identification of opportunities for referral to a Health Coach/case management, and identification and resolution of quality issues. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._.

Columbus, OH30+ days ago

A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.

Westerville, OH30+ days ago

Remote

AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance.

Dublin, OH30+ days ago

Remote

You will design and operationalize enablement strategies that empower Customer Success Managers (CSMs), Condition Monitoring Engineers (CMEs), Implementation, and Support teams to deliver measurable impact across the full customer lifecycle. As AssetWatch expands its customer ecosystem, AI-driven insights, and enterprise capabilities, this role ensures our teams are aligned, confident, and equipped to translate innovation into customer value.

Dublin, OH30+ days ago

The Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. + Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.

Columbus, OH30+ days ago

Remote

$59,300–$80,900 Per Year

To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: + Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. The Care Manager, Telephonic Behavioral Health 2, in a telephonic environment, assesses and evaluates members' needs and requirements to achieve and/or maintain optimal wellness by guiding members/care givers toward and facilitates interaction with resources appropriate for the care and wellbeing of members.

Carroll, OH26 days ago

$2,022–$2,026

LakeHouse Senior Living operates care and lifestyle-focused Independent Living, Assisted Living and Memory Care communities across five states, serving approximately thousands of residents and families. Guided by our Pillars of Excellence, LakeHouse fosters a culture of connection, authenticity, and purpose where residents feel at home and Team Members feel inspired to learn, grow, and lead.

New!

Columbus, OH5 days ago

Develop new business and expands existing business • Develop, maintain and execute an annual business plan for the territory • Meet and exceed projected sales goals • Participate in national, state, and regional sales exhibits • Maintain timely expense reports • Keep current on the managed health care environment • Educate customers, through conversations, presentations/in-services and literature• Must travel overnight as needed . • Occasionally required to stand for extended periods• Sit for extended periods, utilize close visual acuity for working with computers, etc.• Work under general office environmental conditions• Occasionally required to stand; walk and stoop, kneel or crouch.

Columbus, OH30+ days ago

Build strong executive relationships (CHRO, CIO, CFO, COO, etc) across the account by leveraging your sales management team, leveraging UKG executive sponsors and leveraging in-person meetings and interactions. • Monitor account concerns through partnerships with assigned technical resources on customer needs, sentiment, challenges and adoption and partner for solutions that improve customer satisfaction and experience when necessary.

Columbus, OH30+ days ago

Remote

The Care Manager will advocate and guide utilizing motivational interviewing techniques and intervene on behalf of their members to ensure successful completion of member goals, while providing Complex Case Management and/or care management support through the duration of the care plan. The Care Manager supports the implementation of the Value Based Care Management program in an appropriate and efficient manner by providing high-quality telephonic Case or Care Management with CareFirst members.

Columbus, OH30+ days ago

Remote

$71,100–$97,800 Per Year

As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.

Columbus, OH30+ days ago

Remote

$71,100–$97,800 Per Year

Columbus, OH30+ days ago

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. + Minimum 4 years of experience in control functions, change management, control evaluation, process engineering, or program management in the financial services industry.

Columbus, OH30+ days ago

You will collaborate with business and functional partners to identify key risks and mitigants, provide strategic and tactical input for business decisions, and represent the CCB Control Management organization in Firmwide and CCB control management forums related to Analytics and governance of data-driven initiatives. As a Control Manager, Executive Director, within the Consumer and Community Banking Data & Analytics Function, you will lead and enhance our control framework, ensuring our risk assessment approach is continuous and integrated and promoting strategic initiatives.

Columbus, OH30+ days ago

$123,500–$200,000 Per Year

As a Professional Services Category Sourcing Manager in Global Supplier Services, you will report to a Professional Services Sourcing Category Director and will be responsible for supporting the development of long-term category sourcing strategy plans, along with the sourcing, contracting and execution for third party supplier spend across JPMC Lines of Business (LOB) and corporate functions. This group of more than 900 employees (in 11 countries) manages the source-to-pay processes for JPMorgan Chase in a manner that mitigates supplier-related Risks, enhances supplier performance and manages supplier expenses, while providing the firm an optimal customer experience.

WEST JEFFERSON, OH30+ days ago

$17.50–$19.50 Per Hour

Join Healthcare Services Group (HCSG) as a Dining Services Assistant Manager, supporting the dining department at a long-term care facility. or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf.

Columbus, OH30+ days ago

Delivers quality & improvement to meet or exceed all key performance indicators (KPIs):Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

Columbus, OH17 days ago

Whether a homeowner is looking for a classic style or the latest flooring trends, they can count on our knowledgeable, well-trained staff to provide a comfortable and professional purchasing experience. For over 10 years, 50Floor has been on a mission to provide quality flooring at affordable prices by providing customers with a convenient and enjoyable in-home shopping experience.

Heath, Ohio30+ days ago

Enhance the customer experience and drive sales by creating, planning, developing, and implementing an online and community presence through creative social media posts, store events, vendor and associate presentations, and customer trainings. This position builds revenue by equipping the store’s team of associates in product knowledge, understanding of the day-to-day store operations, sales, safety & loss prevention, store appearance, customer service, and merchandising.

Columbus, OH26 days ago

Full-time

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. (i.e. IVR, Branch, Call Centers, Operations, ATM) You will work cross-functionally with technology, design, and business partners to launch products that make Chase synonymous with trust.

Columbus, OH8 days ago

Remote

$91,270–$114,088 Per Year

This leader fosters a culture of inclusion, collaboration, and continuous growth, where individuals are supported in stepping into leadership roles and building fulfilling careers. This individual leads with empathy, cultivates potential, and actively creates pathways for growth, ensuring that all team members feel seen, heard, and empowered.

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Customer Care Manager Jobs in Columbus, OH

Jobs

Care Manager (Supervisor of Direct Care Services)HomeWell Care Services

Dialysis Clinical Manager Registered Nurse - RNFresenius Medical Care

Registered Nurse - Case Manager - Columbus OhioOak Street Health

Dialysis Program Manager Registered Nurse - RNFresenius Medical Care

Account Manager - Life SciencesEcolab Inc.

Public Sector Program ManagerMSC

FMS Program Manager, Senior F-16 WAM (Secret)-188Credence

Quality Control ManagerSystem One

Assistant ManagerValvoline Inc

Operations ManagerUnited Rentals

Travel Nurse RN - Case Manager - $1,663 to $1,859 per week in Columbus, OHPrime Time Healthcare

Oncology Territory Manager, Breast - ColumbusDaiichi Sankyo, Inc.

Territory Sales Manager (Autotrader)Cox Automotive

Care Management Coordinator OhioRISE – Field – Must reside West Region of OhioCVS Health

Care Management Coordinator OhioRISE- Field - West Region, OhioCVS Health

Care Management Coordinator OhioRISE - Field - Northeast Region OhioCVS Health

Care Management Coordinator OhioRISE - Field - Central and SE Region of OhioCVS Health

Family Medicine, Virtual Primary Care PhysicianOak Street Health

Primary Care PhysicianOak Street Health

Executive Director - Senior LivingWallick Communities

Assistant Medical Director - Emergency Medicine - Memorial Hospital - MarysvilleVituity

Case Management Coordinator Field OhioRISE Central/Southeast OhioCVS Health

Case Management Coordinator Field OhioRISE Northeast/Northwest OhioCVS Health

Travel Radiation Therapist - $2,719 per week in Lancaster, OHAlliedTravelCareers

Travel Radiation Therapist - $2,719 per week in Lancaster, OHWindsor Healthcare Recruitment Group, Inc.

Communications, Global Customer Platform Product Manager - Vice PresidentJPMorgan Chase

Customer Assist & Complex Account Opening - Product Manager, Vice PresidentJPMorgan Chase

Assistant Store Manager - Customer ExperiencePetSmart

Customer Success Manager Vice PresidentJPMorgan Chase

Care Manager RN - (Remote)Highmark Health

Enterprise Customer Account ManagerUKG

Customer Success ManagerAssetWatch, Inc.

Customer Success Enablement ManagerAssetWatch, Inc.

Care ManagerSunrise Senior Living

Social Services Care ManagerHumana

Full-Time and Part-Time 2nd Shift Care Managers - Shift DifferentialCarroll Place

District Manager - Critical Care (Columbus, OH)Cook Group

Customer Account Manager 3UKG

Care Manager, Registered Nurse- RemoteSharecare

Care Manager- Telephonic Nurse - Part Time Evenings & WeekendsCenterWell

Care Manager- Telephonic Nurse Part TimeCenterWell

New Business Initiative Approval - Program Control Manager - AssociateJPMorgan Chase

Control Manager, Executive Director - Consumer and Community Banking Data & AnalyticsJPMorgan Chase

Category Manager - Global Supplier Services, Vice PresidentJPMorgan Chase

Dining Services Assistant ManagerHealthcare Services Group, Inc.

Licensed Assistant Manager - Columbus, OH - LensCraftersEssilor Luxottica

General Sales Manager50Floor

Store ManagerRural King Supply

Product Manager, Vice PresidentJPMorgan Chase Bank, N.A.

Manager, Professional Services EngineeringRocket Software

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