NewCustomer Care Manager Covista IncCustomer Care ManagerColumbia, MD$60,000–$63,000 / yearp>The Manager, Customer Care oversees the daily operations of a customer service team that provides front line customer and technical support and is responsible for improving the online service model each quarter via email, phone, and live chat. Opportunity at a GlanceLead Certified Veterinary Technician for the Ross University Veterinary Clinic area of Clinical Sciences DepartmentDuties will be assigned by the Division Head and Technician Di.
Customer Service Manager - Federal Health (CMS) DOMA TechnologiesCustomer Service Manager - Federal Health (CMS)DCRemoteThe CSM manages the team responsible for handling these contacts, ensures all provider communications are addressed accurately and within contractually required response timeframes, and escalates unresolved or sensitive issues to the Project Manager. Handle provider inquiries related to Additional Documentation Request (ADR) letters, medical review determinations, Discussion and Education (D&E) session scheduling, and Medicare appeals processes; ensure staff are trained and equipped to address each inquiry type accurately.
Customer Care Agent Mon-Fri 8am-4:30pm Vital Records ControlCustomer Care Agent Mon-Fri 8am-4:30pmBaltimore, MDData entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.
RN Bilingual Case Manager - Breast & Cervical Cancer Outpatient Program MedStar Health Research InstituteRN Bilingual Case Manager - Breast & Cervical Cancer Outpatient ProgramBaltimore, MDli>Manages patient care according to clinical pathways and/or multidisciplinary plan of care and/or management care contracts by directing decision making and identifying and managing barriers that impact on patient care outcomes. The RN Case Manager provides community-based care coordination and clinical support as a member of a small, collaborative team serving predominantly Spanish-speaking women age 40 and older residing in Baltimore City.
Ambulatory Oncology Assistant Nurse Manager University of Maryland Baltimore Washington Medical CenterAmbulatory Oncology Assistant Nurse ManagerBaltimore, MD$47–$70.54 / hourp>Under general administrative direction of the Nurse Manager, the Assistant Nurse Manager, Patient Care Services (PCS) is accountable for the delivery of patient care services which supports the strategic plan of the organization and achieves clinical and service quality objectives, in a clinical unit or care delivery site. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the states future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland.
Occupational Health RN Program Manager STG International, Inc.Occupational Health RN Program ManagerRockville, MDp class="MsoNormal">The Clinical Agreement Manager (CAM) is a trained clinical healthcare or management analyst who has customer service experience provider who serves as FOH health services Subject Matter Expert (SME) and trouble shooter for the implementation and ongoing provision of services to FOH agency customers. • Communicates and collaborates directly with RCMs/ACMs to ensure clinics are equipped with adequate numbers of staff members with required security clearances for assigned customers in response to new requests for services, or increases to existing services.
Customer Service / Benefits Advisor (Work from home) - AO Globe Life AO Globe LifeCustomer Service / Benefits Advisor (Work from home) - AO Globe LifeSpokane:, WashingtonRemoteli style="margin-bottom:11px">Earnings That Match Your Effort – Commission-based pay with unlimited income potential, plus bonuses and incentives. We’re one of the fastest-growing teams in our industry, dedicated to helping families and developing future leaders.
NewSenior Specialist- Learning and Development Covista IncSenior Specialist- Learning and DevelopmentColumbia, MD$53,520–$96,736 / yearThis includes evaluating requests through a consultative lens, recommending and developing a scope of work, partnering with subject matter experts and stakeholders across the enterprise, and executing the design, development, and delivery of instruction or resources. The Senior Specialist brings a strong consultative skillset, enabling effective partnership across the business to assess needs, recommend learning strategies and modalities, establish timelines, and guide execution.
NewMedical Support Assistant (Advanced)-Care in the Community U.S. Department of Veterans AffairsMedical Support Assistant (Advanced)-Care in the CommunityDC$47,903–$62,274 / yearli>Ability to operate computerized programs and systems in order to enter, modify, and retrieve sensitive medical and patient identifying information (PII) into or from electronic health records, scheduling systems, and/or reports; Ability to schedule medical appointments in a clinical setting; Ability to work independently in the accomplishment of a wide variety of duties performing patient support work; Ability to communicate effectively and professionally in person, electronically, and/or by telephone, with internal and external customers; AND Candidates must be able to demonstrate all of the Knowledge, Skills and Abilities below: Advanced knowledge of the technical health care process (including, but not limited to, scheduling across interdisciplinary coordinated care delivery and/or care in the community models and patient health care portals) as it relates to access to care. If selected, to meet the basic requirement of high school education or equivalent and prior to a firm job offer being extended, applicants must provide one of the following as verification of the education requirement if not covered under the grandfathering provision: Copy of high school diploma OR high school transcript (unofficial or official) OR GED Certificate OR homeschooling completion OR proficiency certificate issued by a State or Territorial Board or Department of Education OR college transcript (official).
Practical Nurse U.S. Department of Veterans AffairsPractical NurseMD$54,031–$85,728 / yearp>The Licensed Practical Nurse (LPN) Primary Care PACT serves veterans in an ambulatory setting at various sites of care across VA St Louis Heath System John Cochran Campus, Jefferson Barracks, Annex Clinic of Washington Avenue, Manchester Avenue, and Community Based Outpatient Clinics in Franklin County, St Charles County, St Louis County in Missouri, St Clair County, and Scott Air Force Base in Illinois. GS-04 -Six months of qualifying experience as an LPN or LVN; or Graduation from an approved school (which may be waived as provided in paragraph 4 of Section C) and one year of experience that involved nursing care work in a hospital, outpatient clinic, nursing home, or other supervised medical, nursing, or patient care facility that provided a practical knowledge of human body structure and sterile techniques and procedures; OR Graduation from an approved school of at least 24 months duration.