Experienced Service Advisor Keffer VolkswagenExperienced Service AdvisorHuntersville, North Carolina$60,000–$90,000 / yearDescription of the role: The Experienced Service Advisor at Keffer Volkswagen in Huntersville, North Carolina plays a crucial role in providing exceptional customer service and ensuring customer satisfaction. The Service Advisor is responsible for coordinating and scheduling service appointments, maintaining open communication with the service team, and updating customers on the progress of their vehicle.
Service Advisor Classic Volkswagen of GastoniaService AdvisorGastonia, North CarolinaIf you thrive in a fast-paced environment and enjoy helping customers while growing your income, apply today through Hireology and start your next chapter with Volkswagen. We are a customer-focused, high-performing authorized Volkswagen dealership committed to delivering exceptional service experiences.
Clinique Beauty Advisor - Part Time Belk IncClinique Beauty Advisor - Part TimeLincolnton, NCLeverage training tools, use brand resources, and embrace feedback to continuously build product knowledge, suggestive selling behaviors, artistry skills, and expertise in the latest industry tips and beauty trends. Utilize selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product details.
Residential HVAC Comfort Advisor Horne Heating and Air Conditioning IncResidential HVAC Comfort AdvisorCharlotte, NC$125,000–$250,000 / yearIf you enjoy meeting homeowners, building trust, and helping customers make informed decisions, this opportunity offers exceptional earning potential backed by a company that has served the Charlotte area since 1983. Whether your background is in residential HVAC, in-home sales, home improvement, or another consultative sales environment, you''ll receive the training, leadership, and support needed to maximize your success.
Service Advisor MeinekeService AdvisorCharlotte, North Carolina$14–$20 / yearIn over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road. Whether you’re looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.
NewBEAUTYSPACE Beauty Advisor - Part Time - SouthPark Mall BelkBEAUTYSPACE Beauty Advisor - Part Time - SouthPark MallCharlotte, North CarolinaLeverage training tools, use brand resources, and embrace feedback to continuously build product knowledge, suggestive selling behaviors, artistry skills, and expertisein the latest industry tips and beauty trends. Utilize selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product details.
Clinique Beauty Advisor - Full Time Belk IncClinique Beauty Advisor - Full TimeCharlotte, NCLeverage training tools, use brand resources, and embrace feedback to continuously build product knowledge, suggestive selling behaviors, artistry skills, and expertise in the latest industry tips and beauty trends. Utilize selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product details.
Beautyspace Beauty Advisor - Part Time - Southpark Mall BelkBeautyspace Beauty Advisor - Part Time - Southpark MallCharlotte, NCLeverage training tools, use brand resources, and embrace feedback to continuously build product knowledge, suggestive selling behaviors, artistry skills, and expertise in the latest industry tips and beauty trends. Utilize selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product details.
Automotive Service Advisor- Hendrick KIA Hendrick Automotive GroupAutomotive Service Advisor- Hendrick KIAConcord, NCWork includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians. Frequently interacts with customers, service manager and service technicians, and employees from various departments in the dealerships.
Prestige Beauty Advisor - Part Time - SouthPark Mall BelkPrestige Beauty Advisor - Part Time - SouthPark MallCharlotte, North CarolinaLeverage training tools, use brand resources, and embrace feedback to continuously build product knowledge, suggestive selling behaviors, artistry skills, and expertisein the latest industry tips and beauty trends. Utilize selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product details.
Prestige Beauty Advisor - Part Time - Southpark Mall BelkPrestige Beauty Advisor - Part Time - Southpark MallCharlotte, NCLeverage training tools, use brand resources, and embrace feedback to continuously build product knowledge, suggestive selling behaviors, artistry skills, and expertise in the latest industry tips and beauty trends. Utilize selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product details.
Beverage Service Advisor Westrock Coffee CoBeverage Service AdvisorConcord, NCPossess the skills to communicate with both customers and service providers to coordinate repairs, replacements or part ordering while promptly following through until services are provided to our customer base. Support and provide guidance to our technicians, conduct maintenance functions for parts, return trips, schedule installation and service events, and provide guidance while tech is on-site with the customer.
Partner Tax Preparation Advisor Senior Manager PricewaterhouseCoopers LLPPartner Tax Preparation Advisor Senior ManagerCharlotte, NC$91,000–$321,500 / yearAs a Senior Manager you are expected to lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a senior level to drive project success. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story.
Travel Support & Service Advisor HopesglobalgetawaysTravel Support & Service AdvisorMooresville, North CarolinaRemoteIn this role, you'll assist clients throughout the travel planning process by providing personalized guidance, coordinating travel arrangements, and helping ensure every journey is organized with care and attention to detail. We are seeking motivated and service-focused individuals to join our growing remote team as Travel Support & Service Advisors.
Wealth Advisor First National Bank Of PennsylvaniaWealth AdvisorCharlotte, North CarolinaPrepares all required internal activities reporting, expense reporting, pipeline management and business planning reports and prepares sales activity reports, organic sales reports and external Center of Influence calling effort reports monthly, timely and in a manner consistent with current procedures. Sells investment services directly and indirectly to clients, prospects, employees, Centers of Influence, community leaders and others who influence potential customers to positively impact financial results of the corporation.
NewLifestyle Travel Advisor HopesglobalgetawaysLifestyle Travel AdvisorConcord, North CarolinaRemoteThis opportunity is especially well suited for people who enjoy interacting with others, staying organized across multiple projects, and learning about resorts, cruises, excursions, and global destinations while working within a flexible virtual environment. We are currently inviting applications for a Lifestyle Travel Advisor role from individuals who enjoy helping others design memorable leisure experiences and exploring destination possibilities.
Experienced Service Advisor Keffer MazdaExperienced Service AdvisorHuntersville, North CarolinaKeffer Mazda is a reputable automotive dealership that prides itself on delivering top-notch customer service and quality vehicles. This role involves providing exceptional customer service and support to clients who require automotive maintenance or repairs.
Wealth Advisor First National Bank (FNB Corp.)Wealth AdvisorCharlotte, NCPrepares all required internal activities reporting, expense reporting, pipeline management and business planning reports and prepares sales activity reports, organic sales reports and external Center of Influence calling effort reports monthly, timely and in a manner consistent with current procedures. Sells investment services directly and indirectly to clients, prospects, employees, Centers of Influence, community leaders and others who influence potential customers to positively impact financial results of the corporation.
J.P. Morgan Wealth Management - Private Client Advisor - Farmington Ridge JPMorgan Chase & CoJ.P. Morgan Wealth Management - Private Client Advisor - Farmington RidgeCharlotte, NCUsing a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
J.P. Morgan Wealth Management - Private Client Advisor - Charlotte, NC JPMorgan Chase & CoJ.P. Morgan Wealth Management - Private Client Advisor - Charlotte, NCCharlotte, NCUsing a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
J.P. Morgan Wealth Management - Private Client Advisor - Mountain Island JPMorgan Chase & CoJ.P. Morgan Wealth Management - Private Client Advisor - Mountain IslandCharlotte, NCUsing a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
NewResident Services Advisor Community Association ManagementResident Services AdvisorCharlotte, NCYou’ll support them through multiple communication channels, address account questions, and ensure that every interaction reflects our commitment to clarity, professionalism, and service excellence. If you thrive in a people-first, service-focused role and want to be part of a team that values transparency and trust, we welcome your passion for problem-solving and communication.
J.P. Morgan Wealth Management - Private Client Advisor - Mooresville, NC JPMorgan Chase & CoJ.P. Morgan Wealth Management - Private Client Advisor - Mooresville, NCMooresville, NCUsing a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Service Advisor Camping WorldService AdvisorConcord, North CarolinaThe pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
Comfort Advisor (In-Home Sales Specialist) MG3HVAC LLCComfort Advisor (In-Home Sales Specialist)Charlotte, NCFull timeWe take pride in helping homeowners improve comfort, efficiency, and peace of mind—and we’re looking for a motivated Comfort Advisor to join our team. Quality Pro Services is a fast-growing, customer-focused company dedicated to delivering high-quality home service solutions.
Private Client Risk Advisor Towne BankPrivate Client Risk AdvisorCharlotte, NCSkills and experience you'll need: A successful candidate will possess a proven track record of success in sales, specifically in the Private Client or High-Net-Worth Insurance space, as well as the following: Excellent written communication skills, both verbal and written, with the ability to explain complex insurance concepts in a clear and concise manner. Our member-centric approach empowers our team members to build lasting relationships with the businesses, families, and communities we serve, leading to opportunities and bright futures for our dedicated insurance professionals.
Risk Advisor - Select Business Unit Towne BankRisk Advisor - Select Business UnitCharlotte, NCOur member-centric approach empowers our team members to build lasting relationships with the businesses, families, and communities we serve, leading to opportunities and bright futures for our dedicated insurance professionals. What we offer: We believe a business culture that supports a healthy, safe work environment does so by offering robust benefits, programs, and resources to keep colleagues engaged and productive, including: Excellent growth and advancement opportunities.
Life Insurance Sales Advisor Relation InsuranceLife Insurance Sales AdvisorCharlotte, North CarolinaThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Brokerage Consultant is responsible for driving sales of life and/or annuity insurance products through wholesale distribution channels, including independent brokers, financial advisors, and agencies.
Part-Time Beauty Advisor - Sephora KDS Kohl'sPart-Time Beauty Advisor - SephoraHuntersville, North CarolinaAs Beauty Advisor, you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative approach and ensure an excellent overall client experience. Build strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell products.
Risk Advisor - Commercial Lines Towne BankRisk Advisor - Commercial LinesCharlotte, NCThis is a sales-oriented position, requiring advanced communication skills, a thorough knowledge of the insurance products available through this agency, and proven ability to pursue and close sales developed though leads provided by bank personnel and through own relationships. Work with the customer service representative to insure that all renewals, endorsements, audits, cancellations, claims, finance agreements, certificates and other customer requests are handled in an accurate and timely manner according to the office procedures.
Experienced Automotive Service Advisor Honest1MooresvilleExperienced Automotive Service AdvisorMooresville, North Carolina$65,000–$90,000 / yearHonest-1 Auto Care of Mooresville is looking for an experienced, results-oriented Automotive Service Advisor who can build customer trust, confidently sell needed repairs and help keep a busy shop organized and productive. You should be comfortable discussing your production numbers, presenting Digital Vehicle Inspection findings, asking customers to authorize work and understanding how pricing, discounts and gross margin affect the business.
NewService Advisor - Nissan Modern Nissan of ConcordService Advisor - NissanConcord, NC$60,000–$120,000 / yearPart timeOur Service Advisors play a key role in the customer experience by communicating repair needs, recommending maintenance and services, and working closely with technicians to ensure vehicles are serviced properly and efficiently. This is a great opportunity for a customer-focused professional who enjoys working in a fast-paced environment, building relationships with customers, and helping drive a successful service department.
Provider Contracting Advisor - Cigna Healthcare - Hybrid The Cigna GroupProvider Contracting Advisor - Cigna Healthcare - HybridCharlotte, NCThese states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
Senior Land Advisor Enbridge IncSenior Land AdvisorGastonia, NC$100,000–$140,000 / yearPhysical Requirements include but are not limited to: Grasping, kneeling, light - moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, typing, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement and the ability to sit at a computer for long periods of time. Proficient in Microsoft Office, GIS, and land systems, with excellent communication skills; knowledge of pipeline operations and negotiations preferred, along with a valid driver's license and International Right of Way Association (IRWA), or equivalent, designation.
NewAcademic Advisor University of North Carolina at CharlotteAcademic AdvisorCharlotte, NC$55,000–$57,680 / yearET advisors have the ability to work autonomously in a complex, team-oriented academic office with significant student traffic, have a commitment to student success and the ability to listen and analyze academic needs, will collaborate with faculty in the Engineering Technology programs to provide additional information/services/ programming to majors, will participate in new student orientations (NSO), Admitted Students Days, Open House Events, Discover Engineering Day, and other events as necessary, generate reports on academic progression, graduation-oriented advising, process degree clearance for undergraduate students, and develop a thorough working knowledge of campus support services and referral processes. Using a developmental model approach, Academic Advisors work with students so that students develop the knowledge and skills and personal accountability needed to explore their academic and co-curricular options, evaluate and track their own progress toward graduation, access support and enrichment services, and understand and follow university policies and timelines.
Risk Advisor, Business Assurance & Controls Vanguard GroupRisk Advisor, Business Assurance & ControlsCharlotte, NCThis role works directly with business leaders to identify risks across client interactions, advisory products, and brokerage operations, and translate them into actionable solutions that protect clients and the firm. The Risk Advisor within the Personal Wealth Division is a business-embedded partner supporting advisory and wealth management activities through practical, forward-looking risk management.
Senior Divisional Risk Advisor (Retirement/ERISA) The Vanguard GroupSenior Divisional Risk Advisor (Retirement/ERISA)Charlotte, PennsylvaniaExperience & expertise: Minimum eight years related work experience with 5 years of experience in risk management within retirement services, trust/custody, or related fiduciary operations, with deep command of ERISA (fiduciary duties, plan operations, fee disclosures), IRS rules, and DOL oversight. In this role, you’ll bring deep ERISA expertise to guide business decisions, build trusted partnerships with senior leaders, and strengthen a control environment that spans operations, technology, and client service.
Outside Sales Consultant / Business Performance Advisor Insperity IncOutside Sales Consultant / Business Performance AdvisorCharlotte, NC$91,250–$106,250 / yearCompetitive Compensation: In addition to a competitive base salary, enrollment bonuses and residual income, you'll have access to an expense allowance and additional incentive compensation, and be eligible to compete for annual awards and trips. You'll have the backing of an organization dedicated to helping you make the deal and a service team committed to keeping your clients happy - even after the sale is complete.
Financial Advisor Development Program The Vanguard GroupFinancial Advisor Development ProgramCharlotte, PennsylvaniaReceive robust mentorship opportunities and support from Vanguard CFP® professionals and senior management while building the network and leadership skills to prepare you for a career in Personal Investor Advice. Receive comprehensive and hands-on exposure across three core business units, each designed to build critical skills and knowledge culminating in the ability to manage client portfolios and relationships independently.
NewAdvance to Financial Planning Advisor The Vanguard GroupAdvance to Financial Planning AdvisorCharlotte, PennsylvaniaAfter approximately 18-24months, launch into a promotional position as a Mass Affluent Financial Advisor where you will work within a collaborative team model to build strong relationships with our clients, identifyinvestment needs and provide tailored financial advice and portfolio management guidance. Our Advance to Financial Planning Advisor Program is a structured pathway designed to build the next generation of financial advisors—combining real-world client experience, intentional development, and a clear progression into a Financial Advisor role.
Financial Advisor, Specialist Vanguard GroupFinancial Advisor, SpecialistCharlotte, NCServes as a subject matter expert on the financial planning, investment, product, service, and regulatory considerations unique to concierge participants, including exclusive offerings and applicable insider trading restrictions, to deliver informed and personalized guidance. Empower Decision-Making: Engage in virtual (both via phone and video calls), one-on-one sessions to provide timely and personalized financial advice, guiding participants through critical moments in their financial lives.
Travel Marketing Advisor (Flexible Schedule) PrestigetravelpartnerTravel Marketing Advisor (Flexible Schedule)Charlotte, North CarolinaRemoteYour role focuses on managing client interactions, creating engaging content, promoting travel experiences, and ensuring each trip runs smoothly through clear communication and strategic follow-up. You will work closely with clients to understand their goals, personalize their experience, and use digital platforms to build trust, visibility, and long-term relationships.
Senior Retirement Plan Advisor NFP CorpSenior Retirement Plan AdvisorCharlotte, NC$75,000–$132,000 / yearRequired Experience/Characteristics:• Minimum of 5 years' experience in the retirement plan industry (10+ years preferred)• Proficient knowledge of retirement plan design and compliance requirements• Familiarity with core investment concepts, reporting, asset allocation, and a general understanding of the securities market• Exceptional presentation and communication skills• Strong commitment to client service, responsiveness, and team collaboration• Proficiency with Microsoft Office Suite, CRM systems, and conducting meetings via MS Teams/Zoom. Key Responsibilities:• Ongoing relationship management with assigned clients• Leading quarterly investment reviews with plan sponsor clients• Addressing client inquiries related to compliance and plan design while delivering proactive support• Serving as the primary contact between clients and their service providers, such as recordkeepers, TPAs, and auditors• Working collaboratively with recordkeepers to create effective participant communication strategies The typical caseload for this role is 30-50 client relationships.
Senior Commercial Real Estate Advisor Sands Investment GroupSenior Commercial Real Estate AdvisorCharlotte, North CarolinaWhether you have a few years of experience, or a track record of 8 figure deal volume, we offer the tools, deal flow, and support to help you scale a multimillion dollar brokerage business. Offices In: Atlanta, Austin, Charleston, Charlotte, Chicago, Fort Lauderdale, Los Angeles, Nashville, and Philadelphia.
Commercial Real Estate Advisor Sands Investment GroupCommercial Real Estate AdvisorCharlotte, North CarolinaWhether you have closed a few deals or you are ready to take your sales career into commercial real estate, we offer the platform, training and support to help you scale a high performing brokerage business. Offices in: Atlanta, Austin, Charleston, Charlotte, Chicago, Fort Lauderdale, Los Angeles, Nashville, and Philadelphia.
Junior Commercial Real Estate Advisor Sands Investment GroupJunior Commercial Real Estate AdvisorCharlotte, North CarolinaResearch SIG's active inventory and contact/pitch properties to potential buyers.-Catalog relevant properties on the market by product type, CAP rate, and price.- Assist with Proposals or Broker Opinion of Value (BOVs) and pull comps on deals.- The Junior Advisor role is heavily focused on developing skills in cold calling, marketing, and underwriting in addition to CRM/database maintenance and active participation in team role plays, meetings, and training.
Outside Sales Consultant / Business Performance Advisor Insperity (internal)Outside Sales Consultant / Business Performance AdvisorCharlotte, NC$91,250–$106,250 / yearCompetitive Compensation: In addition to a competitive base salary, enrollment bonuses and residual income, you'll have access to an expense allowance and additional incentive compensation, and be eligible to compete for annual awards and trips. You'll have the backing of an organization dedicated to helping you make the deal and a service team committed to keeping your clients happy - even after the sale is complete.
Senior eDiscovery Technical Advisor Top Secret Clearance Required Contact Government Services LLCSenior eDiscovery Technical Advisor Top Secret Clearance RequiredCharlotte, NCContractor shall use electronic discovery software applications to collect data from various FBI storage locations on FBI IT systems, e.g., MS-Exchange servers, shared drives, desktops, text, and instant messages, in accordance with the discovery plan to support OGC attorneys, paralegal specialists, Information Management Division personnel, and case agents who are responsible for responding to pre-trial discovery motions, requests, subpoenas, related to civil and criminal matters, congressional inquiries, FOIA requests, and other inquiries. Contractor shall adhere to policies and technical procedures for the use of available electronic discovery software applications and provide agency attorneys, paralegals, and other users of the FBIs electronic discovery review platform with training and other technical assistance.
Ediscovery Technical Advisor (Top Secret Clearance Required) CONTACT GOVERNMENT SERVICESEdiscovery Technical Advisor (Top Secret Clearance Required)Charlotte, NC$137,200–$186,200 / yearSkills and attributes for success: contractor shall provide expertise in identifying, preserving, collecting, processing, and producing ESI in support of civil and criminal litigation, select FOIA requests, Congressional requests and other inquiries; Contractor shall provide expertise specifically in criminal discovery support to include identifying, preserving, collecting, processing, and producing ESI; Contractor shall serve as the expert technical user of the available electronic discovery applications, which include Enterprise Vault, Discovery Accelerator, Legal Hold Management Tool (LHMT) and the Veritas eDiscovery Platform; Contractor shall work with the litigation team to develop a discovery plan which documents the electronic discovery search parameters (e.g., date range, key words and custodians) for a particular case; Contractor shall use electronic discovery software applications to collect data from various FBI storage locations on FBI IT systems (e.g., MS-Exchange servers, shared drives, desktops, text and instant messages) in accordance with the discovery plan, to support OGC attorneys, paralegal specialists, Information Management Division personnel and case agents who are responsible for responding to pre-trial discovery motions, requests, subpoenas related to civil and criminal matters, congressional inquiries, FOIA requests and other inquiries; Contractor shall analyze search/collection results for data gaps; Contractor shall administer data inputs into an electronic discovery review platform (i.e. eDP), which includes, but is not limited to: creating cases; adding collected source data; handling user access rights; uploading data logs; de-duplicating collected source data; identifying data gaps; merging/verifying data; and assuring electronic discovery production quality in Bates numbering and load file creation; Contractor shall coordinate electronic discovery collection results with FBI units responsible for processing discovery for review/redaction/release; Contractor shall adhere to polices and technical procedures for use of available electronic discovery software applications and provide agency attorneys, paralegals, and other users of the FBI's electronic discovery review platform with training and other technical assistance; Contractor shall provide information and advise on instructions regarding the FBI's process for identifying, preserving, collecting, analyzing, and organizing ESI, including the use of electronic discovery software programs; Contractor shall provide ad hoc support to end users of the electronic discovery review platform repository; Contractor shall document electronic discovery plans and procedures for each individual case; Contractor shall facilitate requests for legal hold implementation, amendment, and/or lift that are submitted by various requesters in LHMT; Contractor shall provide eDiscovery collections on criminal cases. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
Senior Ediscovery Technical Advisor (Top Secret Clearance Required) CONTACT GOVERNMENT SERVICESSenior Ediscovery Technical Advisor (Top Secret Clearance Required)Charlotte, NC$176,400–$254,800 / yearSkills and attributes for success: contractor shall provide expertise in identifying, preserving, collecting, processing, and producing ESI in support of civil and criminal litigation, select FOIA requests, Congressional requests and other inquiries; Contractor shall provide expertise specifically in criminal discovery support to include identifying, preserving, collecting, processing, and producing ESI; Contractor shall serve as the expert technical user of the available electronic discovery applications, which include Enterprise Vault, Discovery Accelerator, Legal Hold Management Tool (LHMT) and the Veritas eDiscovery Platform; Contractor shall work with the litigation team to develop a discovery plan which documents the electronic discovery search parameters (e.g., date range, key words and custodians) for a particular case; Contractor shall use electronic discovery software applications to collect data from various FBI storage locations on FBI IT systems (e.g., MS-Exchange servers, shared drives, desktops, text and instant messages) in accordance with the discovery plan, to support OGC attorneys, paralegal specialists, Information Management Division personnel and case agents who are responsible for responding to pre-trial discovery motions, requests, subpoenas related to civil and criminal matters, congressional inquiries, FOIA requests and other inquiries; Contractor shall analyze search/collection results for data gaps; Contractor shall administer data inputs into an electronic discovery review platform (i.e. eDP), which includes, but is not limited to: creating cases; adding collected source data; handling user access rights; uploading data logs; de-duplicating collected source data; identifying data gaps; merging/verifying data; and assuring electronic discovery production quality in Bates numbering and load file creation; Contractor shall coordinate electronic discovery collection results with FBI units responsible for processing discovery for review/redaction/release; Contractor shall adhere to polices and technical procedures for use of available electronic discovery software applications and provide agency attorneys, paralegals, and other users of the FBI's electronic discovery review platform with training and other technical assistance; Contractor shall provide information and advise on instructions regarding the FBI's process for identifying, preserving, collecting, analyzing, and organizing ESI, including the use of electronic discovery software programs; Contractor shall provide ad hoc support to end users of the electronic discovery review platform repository; Contractor shall document electronic discovery plans and procedures for each individual case; Contractor shall facilitate requests for legal hold implementation, amendment, and/or lift that are submitted by various requesters in LHMT; Contractor shall provide eDiscovery collections on criminal cases. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.